Payment Failing

[t0bb3n]

I am trying to uppgrade my spotify account into premium, but everytime i try to uppgrade it it just says "declined"
i have tried with several VISA cards, but still cant uppgrade! HELP ME!! im going on holiday tomorrow, and i really need my music 😞 

[Sam]

Hi there,

There are a few conditions your card will have to meet for your payment to be successful. Firstly, the card needs to be open for e-commerce, so that you can use it for online purchases (Verified by Visa/Mastercard Securecard card) and foreign purchases.

Your card will also have to be issued in the same country as the country set your Spotify profile. You can try to update your profile yourself to ensure the card and profile countries match.

Alternatively, you could try and pay through a PayPal account. If you're still having trouble, it may be worth having a chat with your bank.