Announcements

Help Wizard

Step 1

NEXT STEP

Problem during registering

Solved!

Problem during registering

I had already tried 2 times with 2 different emails and seems like there's no way I can register an account properly. 

 

Account1: kun2210

Account2: kundun2210

 

Both scenarios are the same: I enter registration details. then I hit register, got 'username already in use', change it to somethig unique. hit register again and got message 'Ops! Something went wrong'. Then it seems like my emails are already in use, because I can try resseting my password for both of them, but every time I click on resetting link it says: "it takes too long time, try again". 

 

Basically it looks very similar to: http://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Created-account-doesn-t-exist/m-p/35...

 

So here I am with 2 accounts, 2 emails used and 0 possibility to login. Seriously, these looks like the registration form on https://www.spotify.com/pl/ is broken for this kind of scenario. 

 

 

This message does not apply to my account. I post it becouse only registered users can publish messages.

Reply

Accepted Solutions
Marked as solution

Hmm, looks odd. I've just tried something in both of those accounts. Both of them should now work.

Can you log in?
-------

Check out how we're doing over @SpotifyStatus

Question answered? Just click 'Accept as solution' to help other users out. Easy.

Who's your Spotify Star?

View solution in original post

Marked as solution


@Andrithor wrote:

Hi! I have also that same "Error message" - Something went wrong... The username I tried to create is "SNÖ of Sweden". can you help me out.


Usernames can't have spaces in them which might be causing the issue. Can you try without? 

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

View solution in original post

7 Replies
Marked as solution

Hmm, looks odd. I've just tried something in both of those accounts. Both of them should now work.

Can you log in?
-------

Check out how we're doing over @SpotifyStatus

Question answered? Just click 'Accept as solution' to help other users out. Easy.

Who's your Spotify Star?

Yup, works correctly as you see 🙂

 

Thank you for help&fast reaction, much appreciated 🙂

Hi! I have also that same "Error message" - Something went wrong... The username I tried to create is "SNÖ of Sweden". can you help me out.

Marked as solution


@Andrithor wrote:

Hi! I have also that same "Error message" - Something went wrong... The username I tried to create is "SNÖ of Sweden". can you help me out.


Usernames can't have spaces in them which might be causing the issue. Can you try without? 

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Thanks! Of course, it always so obvious...

I am trying to register for the first time but it's just not allowing me to through the app. I have managed to setup a user name but something is just not working. An you please check for me?

User: Anthonyvernon

@Anthonyvernon

 

Go to the website and ask for a password reset.

 

Since you're posting here with your username, it looks the account was indeed created.

osorniosSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random