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Repeated Failure of purchasing Premium using multiple payment methods

Repeated Failure of purchasing Premium using multiple payment methods

Tried visa, e-card, as well as paypal all came with Fail messages. Help is appreciated

 
 
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6 Replies

Hi, please ensure your payment card is open for international purchases, and that paypal has a card linked to it 🙂

Hey 🙂 

 

For a list of common reasons why payment is declined, have a read at this help page.

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

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Yeah I have spotify on my laptop since we just moved to the US from Canada, but my bank card is still registered in Canada, so is my Paypal. Any help?

 
 


@user-removed wrote:

Yeah I have spotify on my laptop since we just moved to the US from Canada, but my bank card is still registered in Canada, so is my Paypal. Any help?

 
 

Unfortunately, you will need a payment method which is registered in the US to be able to subscribe to premium or unlimited services online, since Spotify use that information to verify your location. 

You might be able to purchase Spotify Gift Cards (US) from Target stores, which you can buy with any accepted in store payment method.

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Will a prepaid visa work? I have one still in my wallet but I think it was registered in Canada or will that make a difference?

 
 

TheKingTots - Your payment method must be from a launch country, so in this case, it will need to be based in the US. Prepaid visa too.
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