Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Spotify

Spotify

I cancelled my spotify before the free trial ended because it said I wouldn't be charged if I did, but I'm still being charged every month and my phone bill is too much too pay for. How do I get my money back?
Reply
1 Reply

Hey!

 

Just go to the Online Customer Support and tell them what's wrong. They should be able to help you with it!

If you get an automated answer, just reply directly to it and your case will be picked up by one of the Spotify support staff. 😉

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 5 years ago  in Social & Random