Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
This is content that is no longer relevant
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
785327 Views
18 replies
29 likes
HeyI have some serious problem with my Spotify.. On the main computer it just wont work. It goes in offline mode and is stuck there.. However it works just fine on my Android and if I log on from another computer/wifi connection. But same problem on ...
Hey I have some serious problem with my Spotify.. On the main computer it just wont work. It goes in offline mode and is stuck there.. However it works just fine on my Android and if I log on from...
Community Legend
1381 Views
18 replies
0 likes
Hi.When my bank renewed my kredittcard, Spotify could`nt get the monthly payment. When i got the message, I changed the paymentinformation imediatly. But now it says I don`t have a Premium membership. Will that change next month now when the account-...
Hi. When my bank renewed my kredittcard, Spotify could`nt get the monthly payment. When i got the message, I changed the paymentinformation imediatly. But now it says I don`t have a Premium membersh...
Community Legend
841 Views
6 replies
0 likes
I have a free account. I recently installed the Spotify app for Windows Phone 8 and was able to access my music and play it without problem. Today, I received an email saying that I have exhausted my 48-hour Premium account free trial and asking if I...
I have a free account. I recently installed the Spotify app for Windows Phone 8 and was able to access my music and play it without problem. Today, I received an email saying that I ha...
Community Legend
4154 Views
7 replies
2 likes
Hello, Can anyone help? After some recent payment issues i agreed to make my payment on my next pay day which was agreed and my premium account kept in place - everything has been working fine on my phone app and ive been listening to music with no w...
Hello, Can anyone help? After some recent payment issues i agreed to make my payment on my next pay day which was agreed and my premium account kept in place - everything has be...
Community Legend
3038 Views
24 replies
0 likes
Hey friends, I let my subscription to premium lapse for about two weeks and just set down to re-up it, now on a different card. When I tried to start it up, it only allowed me the option to use the free 30 days promotion (which I used up long ago) an...
Hey friends, I let my subscription to premium lapse for about two weeks and just set down to re-up it, now on a different card. When I tried to start it up, it only allowed me the option to use the...
Community Legend
948 Views
3 replies
0 likes
Hi can you reset my devices please as I am unable to sync playlists for offline listening.
Hi can you reset my devices please as I am unable to sync playlists for offline listening.
Community Legend
998 Views
4 replies
0 likes
Please reset my devices and allow self service for this in the future. Thanks.
Please reset my devices and allow self service for this in the future. Thanks.
Community Legend
1226 Views
6 replies
1 likes
Around Christmas I accidently blocked one of my best friends and I have not found a way to unblock him. Can anyone please help me?!
Around Christmas I accidently blocked one of my best friends and I have not found a way to unblock him. Can anyone please help me?!
Newbie
19424 Views
6 replies
7 likes
I'm not able to share music with my friends. I can see what they are listening to in the desktop newsfeed, but can't share music or search for them. Any suggestions?
I'm not able to share music with my friends. I can see what they are listening to in the desktop newsfeed, but can't share music or search for them. Any suggestions?
Community Legend
735 Views
2 replies
1 likes
Ciao! Mi sono iscritta alla versione prova di spotify, e in questi giorni mi arrivano dal vostro servizio un sacco di email in cui c'è scritto che fra qualche giorno comincerò a pagare. Io non sono interessata a continuare il suo utilizzo, come devo ...
Ciao! Mi sono iscritta alla versione prova di spotify, e in questi giorni mi arrivano dal vostro servizio un sacco di email in cui c'è scritto che fra qualche giorno comincerò a pagare. Io non sono i...
Casual Listener
3873 Views
4 replies
2 likes
I recently signed up for premium service and was immediately charged €9.99 but I don't have premium service. I tried on my phone, tablet and laptop and couldn't get the premium service through any method. I then checked my subscription status and it ...
I recently signed up for premium service and was immediately charged €9.99 but I don't have premium service. I tried on my phone, tablet and laptop and couldn't get the premium servi...
Not applicable
2696 Views
30 replies
0 likes
I have a couple of problems with Spotify. First, I can't add friends, cause the box where you can find people is not working. I can type, but when I click to search, nothing is coming up. 'Not because he can't find anything, but because he isn't sear...
I have a couple of problems with Spotify. First, I can't add friends, cause the box where you can find people is not working. I can type, but when I click to search, nothing is coming up. 'Not beca...
Community Legend
891 Views
2 replies
0 likes
Hey. My starred songs where suddenly deleted and som new had been added that i don't recognize. Have my pc or account been hacked? The titles added where "blackberry mms" "best romantic sms" "beet-box" "attractive sms" "airport message" 7 days ago......
Hey. My starred songs where suddenly deleted and som new had been added that i don't recognize. Have my pc or account been hacked? The titles added where "blackberry mms" "best romantic sms" "...
Casual Listener
4632 Views
33 replies
0 likes
Slightly odd problem i can't find the solution to. When I log in via my Facebook account I have the Standard packge and no playlists. When I log in with my Spotify account it defaults to my wife's Facebook profile. Both account profiles have my email...
Slightly odd problem i can't find the solution to. When I log in via my Facebook account I have the Standard packge and no playlists. When I log in with my Spotify account it default...
Community Legend
2358 Views
16 replies
0 likes
Hi, I have moved to Croatia and I am going to stay here for few months. If I purchase premium will I be able to access the service from here? Also, can I use card that was issued to me in Croatia? Thank you!
Hi, I have moved to Croatia and I am going to stay here for few months. If I purchase premium will I be able to access the service from here? Also, can I use card that was issued to me in ...
Community Legend
10218 Views
4 replies
3 likes
My Visa has expired and my premium account is not paid for... I'm trying to update my card details but I can't figure out how to do that. I want access to my account back! Help!
My Visa has expired and my premium account is not paid for... I'm trying to update my card details but I can't figure out how to do that. I want access to my account back! Help!
Regular
4518 Views
11 replies
1 likes
I kindly ask that you delete my account immediately. I didn't realize your software would automatically accessed my itunes library without asking my permission. There is no option to prevent this function. Very uncool, guys! I'm sure you now have my ...
I kindly ask that you delete my account immediately. I didn't realize your software would automatically accessed my itunes library without asking my permission. There is no option to prevent this...
Community Legend
3509 Views
12 replies
0 likes
hi i have been charged twice sens 2012 06 07...tried to contact spotify but no answear...what should i do now??
hi i have been charged twice sens 2012 06 07... tried to contact spotify but no answear... what should i do now??
Community Legend
923 Views
5 replies
0 likes
Please explain what 4.99 / month gives me. Downloaded app on both iPhone & iPad & just signed up for 4.99/month . Can't seem to play anything without being a premium subscriber & can't see how I cancel . Really frustrated. Money was instantly taken f...
Please explain what 4.99 / month gives me. Downloaded app on both iPhone & iPad & just signed up for 4.99/month . Can't seem to play anything without being a premium subscriber & can't se...
Music Fan
11047 Views
22 replies
0 likes
when i scrobble certain songs and the tab that has Artist alot has two and three names in the artists tab. (ex. Usher, T.I.) which should only be one artists name in the tab who made the album. is there a way to fix that problem, because some of the ...
when i scrobble certain songs and the tab that has Artist alot has two and three names in the artists tab. (ex. Usher, T.I.) which should only be one artists name in the tab who made the album. is th...
Community Legend
2066 Views
5 replies
1 likes
