Announcements

Help Wizard

Step 1

NEXT STEP

Archived content

This is content that is no longer relevant

Start a topic

Devices reset

Hi can you reset my devices please as I am unable to sync playlists for offline listening.

Newbie

Hi can you reset my devices please as I am unable to sync playlists for offline listening.

Peter__

Community Legend

1126 Views

4 replies

0 likes

Premium
  • 1126 Views
  • 4 replies
  • 0 likes

Please reset my devices

Please reset my devices and allow self service for this in the future. Thanks.

Visitor

Please reset my devices and allow self service for this in the future. Thanks.

Peter__

Community Legend

1366 Views

6 replies

1 likes

  • 1366 Views
  • 6 replies
  • 1 likes

Unblock a friend

Around Christmas I accidently blocked one of my best friends and I have not found a way to unblock him. Can anyone please help me?!

Newbie

Around Christmas I accidently blocked one of my best friends and I have not found a way to unblock him.  Can anyone please help me?!

wgallace2001

Newbie

19611 Views

6 replies

7 likes

  • 19611 Views
  • 6 replies
  • 7 likes

I can't share music with friends

I'm not able to share music with my friends. I can see what they are listening to in the desktop newsfeed, but can't share music or search for them. Any suggestions?

Newbie

I'm not able to share music with my friends.  I can see what they are listening to in the desktop newsfeed, but can't share music or search for them.   Any suggestions?

Peter__

Community Legend

804 Views

2 replies

1 likes

  • 804 Views
  • 2 replies
  • 1 likes

Solved!! Cancellare l'account

Ciao! Mi sono iscritta alla versione prova di spotify, e in questi giorni mi arrivano dal vostro servizio un sacco di email in cui c'è scritto che fra qualche giorno comincerò a pagare. Io non sono interessata a continuare il suo utilizzo, come devo ...

Newbie

Ciao! Mi sono iscritta alla versione prova di spotify, e in questi giorni mi arrivano dal vostro servizio un sacco di email in cui c'è scritto che fra qualche giorno comincerò a pagare. Io non sono i...

Bettariz

Casual Listener

4037 Views

4 replies

2 likes

Account
Free
Subscription
  • 4037 Views
  • 4 replies
  • 2 likes

Solved!! Premium Subscription but not getting premium service

I recently signed up for premium service and was immediately charged €9.99 but I don't have premium service. I tried on my phone, tablet and laptop and couldn't get the premium service through any method. I then checked my subscription status and it ...

Casual Listener

I recently signed up for premium service and was immediately charged €9.99 but I don't have premium service. I tried on my phone, tablet and laptop and couldn't get the premium servi...

user-removed

Not applicable

3342 Views

30 replies

0 likes

Premium
  • 3342 Views
  • 30 replies
  • 0 likes

2 problems, how to share a playlist and how to add friends?

I have a couple of problems with Spotify. First, I can't add friends, cause the box where you can find people is not working. I can type, but when I click to search, nothing is coming up. 'Not because he can't find anything, but because he isn't sear...

Casual Listener

I have a couple of problems with Spotify. First, I can't add friends, cause the box where you can find people is not working. I can type, but when I click to search, nothing is coming up. 'Not beca...

Peter__

Community Legend

990 Views

2 replies

0 likes

  • 990 Views
  • 2 replies
  • 0 likes

Solved!! Starred songs deleted

Hey. My starred songs where suddenly deleted and som new had been added that i don't recognize. Have my pc or account been hacked? The titles added where "blackberry mms" "best romantic sms" "beet-box" "attractive sms" "airport message" 7 days ago......

Casual Listener

Hey.  My starred songs where suddenly deleted and som new had been added that i don't recognize. Have my pc or account been hacked? The titles added where "blackberry mms" "best romantic sms" "...

auzimour

Casual Listener

5440 Views

33 replies

0 likes

  • 5440 Views
  • 33 replies
  • 0 likes

Solved!! Account linked to wrong person

Slightly odd problem i can't find the solution to. When I log in via my Facebook account I have the Standard packge and no playlists. When I log in with my Spotify account it defaults to my wife's Facebook profile. Both account profiles have my email...

Casual Listener

Slightly odd problem i can't find the solution to.   When I log in via my Facebook account I have the Standard packge and no playlists.  When I log in with my Spotify account it default...

Joe

Community Legend

2756 Views

16 replies

0 likes

  • 2756 Views
  • 16 replies
  • 0 likes

Solved!! Premium availability in unsupported countries?

Hi, I have moved to Croatia and I am going to stay here for few months. If I purchase premium will I be able to access the service from here? Also, can I use card that was issued to me in Croatia? Thank you!

Newbie

Hi,   I have moved to Croatia and I am going to stay here for few months. If I purchase premium will I be able to access the service from here? Also, can I use card that was issued to me in ...

Joe

Community Legend

10375 Views

4 replies

3 likes

  • 10375 Views
  • 4 replies
  • 3 likes

Solved!! How do I update my visa card details????

My Visa has expired and my premium account is not paid for... I'm trying to update my card details but I can't figure out how to do that. I want access to my account back! Help!

Newbie

My Visa has expired and my premium account is not paid for... I'm trying to update my card details but I can't figure out how to do that. I want access to my account back! Help!

PhilV22

Regular

4713 Views

11 replies

1 likes

  • 4713 Views
  • 11 replies
  • 1 likes

Accessing itunes library without opt-out option or permission

I kindly ask that you delete my account immediately. I didn't realize your software would automatically accessed my itunes library without asking my permission. There is no option to prevent this function. Very uncool, guys! I'm sure you now have my ...

Casual Listener

I kindly ask that you delete my account immediately. I didn't realize your software would automatically accessed my itunes library without asking my permission. There is no option to prevent this...

Joe

Community Legend

3761 Views

12 replies

0 likes

  • 3761 Views
  • 12 replies
  • 0 likes

spotify charging me twice!!

hi i have been charged twice sens 2012 06 07...tried to contact spotify but no answear...what should i do now??

Casual Listener

hi   i have been charged twice sens 2012 06 07... tried to contact spotify but no answear... what should i do now??

Peter__

Community Legend

990 Views

5 replies

0 likes

  • 990 Views
  • 5 replies
  • 0 likes

4.99/ month. Just signed up. What am I paying for ?

Please explain what 4.99 / month gives me. Downloaded app on both iPhone & iPad & just signed up for 4.99/month . Can't seem to play anything without being a premium subscriber & can't see how I cancel . Really frustrated. Money was instantly taken f...

Regular

Please explain what 4.99 / month gives me. Downloaded app on both iPhone & iPad & just signed up for 4.99/month . Can't seem to play anything without being a premium subscriber & can't se...

sossity

Music Fan

11694 Views

22 replies

0 likes

  • 11694 Views
  • 22 replies
  • 0 likes

Spotify Scrobbling wrong artists tracks problem.

when i scrobble certain songs and the tab that has Artist alot has two and three names in the artists tab. (ex. Usher, T.I.) which should only be one artists name in the tab who made the album. is there a way to fix that problem, because some of the ...

Music Fan

when i scrobble certain songs and the tab that has Artist alot has two and three names in the artists tab. (ex. Usher, T.I.) which should only be one artists name in the tab who made the album. is th...

Peter__

Community Legend

2243 Views

5 replies

1 likes

  • 2243 Views
  • 5 replies
  • 1 likes

Solved!! change language to swedish?

how do i change the language to swedish on spotify for windows, ios and droid?

Casual Listener

how do i change the language to swedish on spotify for windows, ios and droid?

Zop

Newbie

3921 Views

6 replies

0 likes

language
swedish
  • 3921 Views
  • 6 replies
  • 0 likes

Accessing iTune library without permission or opt-out option.

I kindly ask that you delete my account immediately. I didn't realize your software would automatically accessed my itunes library without asking my permission. There is no option to prevent this function. Very uncool, guys! I'm sure you now have my ...

Casual Listener

I kindly ask that you delete my account immediately. I didn't realize your software would automatically accessed my itunes library without asking my permission. There is no option to prevent this...

Joe

Community Legend

987 Views

4 replies

0 likes

  • 987 Views
  • 4 replies
  • 0 likes

Solved!! Log in to account site, doesn't work whit Google Chrome

Hi. I can't log in to my account site. When Im using Google Chrome browser. Nothing happens when Im trying to log in whit Google Chrome.Whit Mozilla Firefox or Microsoft Internet Explorer no probs. So the error only accur whit Google Chrome. Please h...

Newbie

Hi.   I can't log in to my account site. When Im using Google Chrome browser. Nothing happens when Im trying to log in whit Google Chrome. Whit Mozilla Firefox or Microsoft Internet Expl...

user-removed

Not applicable

6062 Views

5 replies

1 likes

  • 6062 Views
  • 5 replies
  • 1 likes

Solved!! spotify premium doesn't work??

Hi! I bought spotify premium just now, and I don't now how to start it. I've tried to download spotify (again, I had it before I boght premium), but the commercials is still there. How do I start it?? I've paid for it and all, but it doesn't start......

Newbie

Hi! I bought spotify premium just now, and I don't now how to start it. I've tried to download spotify (again, I had it before I boght premium), but the commercials is still there. How do I start it?...

Joe

Community Legend

1904 Views

5 replies

3 likes

  • 1904 Views
  • 5 replies
  • 3 likes

Solved!! Email - Facebook

I have changed my email on facebook (i login to spotify through facebook) and i no longer have accsess to the previous email that spotify is still set up to. I need to change my email because I want to get spotify on my phone.

Casual Listener

I have changed my email on facebook (i login to spotify through facebook) and i no longer have accsess to the previous email that spotify is still set up to. I need to change my email because I ...

Joe

Community Legend

2087 Views

11 replies

1 likes

  • 2087 Views
  • 11 replies
  • 1 likes