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No sign-up email opt-out -> spamming friends

Hi,I downloaded Spotify for the iPhone. I logged in through Facebook connect and I explicitly told it I don't want to share any information with anybody. Immediately after I logged in, many of my Facebook friends alerted me to an email they got sayin...

Newbie

Hi, I downloaded Spotify for the iPhone. I logged in through Facebook connect and I explicitly told it I don't want to share any information with anybody. Immediately after I logged in, many of my ...

Peter__

Community Legend

974 Views

2 replies

1 likes

  • 974 Views
  • 2 replies
  • 1 likes

Solved!! Hijacked!

My spotify acocunt has been hijacked. I have used spotify for years now, but somone else is now using my account, has changed the email adress, personal details and password. They have also deleted my playlist. I can now only get access via my facebo...

Casual Listener

My spotify acocunt has been hijacked. I have used spotify for years now, but somone else is now using my account, has changed the email adress, personal details and password. They have also deleted m...

Jamie

Spotify Legend

2986 Views

11 replies

0 likes

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Solved!! Account Subscription not Canaling

I need to Canal my account with you Spotify it been fun and I have lets of song from you but I just do not use it anuff to stay on as a subscriper. Please Canal or send instructions to do so.Thank You

Newbie

I need to Canal my account with you Spotify it been fun and I have lets of song from you but I just do not use it anuff to stay on as a subscriper. Please Canal or send instructions to do so. Thank ...

Peter__

Community Legend

6364 Views

8 replies

0 likes

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  • 8 replies
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Solved!! Accidently deleted subscription - resubbed for premium

So, I was messing about in my Spotify settings ( I had a premium account before this happened ) and without reading really what I was doing I clicked on "Break connection with Facebook" ( my Spotify is dutch so I'm not really sure what it's supposed ...

Visitor

So,    I was messing about in my Spotify settings ( I had a premium account before this happened ) and without reading really what I was doing I clicked on "Break connection with Facebo...

Joe

Community Legend

1865 Views

12 replies

0 likes

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  • 12 replies
  • 0 likes

I cant upgrade to premium

When i try to get past the screen where it asks what kind of payment option would i like it says loading. Then it times out. IS something going on with Spotify? My account works fine, as in i can still listen to music fine but i wanted to upgrade tod...

Newbie

When i try to get past the screen where it asks what kind of payment option would i like it says loading.  Then it times out.  IS something going on with Spotify?   My account wor...

Joe

Community Legend

1593 Views

10 replies

0 likes

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  • 10 replies
  • 0 likes

Cannot login at work because facebook is blocked!!

I cannot log into my spotify account when I am at work because my employer blocks facebook. I created a separate account without facebook so i can use the web player however I am getting all of the ads. I pay for premium, so this is SUPER annoying. H...

Visitor

I cannot log into my spotify account when I am at work because my employer blocks facebook.  I created a separate account without facebook so i can use the web player however I am getting all of...

LuceGearz

Casual Listener

5116 Views

7 replies

0 likes

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  • 7 replies
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Solved!! Upgrading to Premium

I'm trying to upgrade my Spotify to premium. My account is logged in through my user and when It asks me to sign into Facebook before upgrading it redirects me back to the package page every time. Any ideas how I can get through?

Newbie

I'm trying to upgrade my Spotify to premium. My account is logged in through my user and when It asks me to sign into Facebook before upgrading it redirects me back to the package page ever...

shultzy

Casual Listener

7454 Views

20 replies

2 likes

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  • 20 replies
  • 2 likes

Solved!! -

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Newbie

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Greg

Roadie

2776 Views

11 replies

0 likes

Account
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  • 11 replies
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Solved!! lista de reproducción borrada

Hola ha borrado una lista de reproducción que se llama "musica variada". Mi nombre de usuario es slatorre Me la podeis recuperar. gracias

Casual Listener

Hola ha borrado una lista de reproducción que se llama  "musica variada". Mi nombre de usuario es  slatorre Me la podeis recuperar. gracias

Peter__

Community Legend

861 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Please Help - Who To Follow

HI, I'm an unlimited user and I would like to know how to turn off this "who to follow" option. Each time I log in, it asks me to follow bands who have no relation to what I'm listening to. The most common band I am asked to follow is One Direction. ...

Music Fan

HI,   I'm an unlimited user and I would like to know how to turn off this "who to follow" option.  Each time I log in, it asks me to follow bands who have no relation to what I'm listenin...

atomaweapon

Casual Listener

767 Views

2 replies

3 likes

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  • 2 replies
  • 3 likes

Spotify premium for iphone problem

Hi!I just renewed my spotify premium, earlier it worked on my phone but now it doesn't. I tried to reinstall the spotify app 'cause that used to work but not any longer.Can someone help?

Newbie

Hi! I just renewed my spotify premium, earlier it worked on my phone but now it doesn't. I tried to reinstall the spotify app 'cause that used to work but not any longer. Can someone help?

Peter__

Community Legend

877 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Subscription cancellation

Hello, When i cancel my premium subscription now, will i still be able to use the remaining days? I just payed for a month but dont want to do this anymore. Thanks in advance,

Casual Listener

Hello,    When i cancel my premium subscription now, will i still be able to use the remaining days? I just payed for a month but dont want to do this anymore.   Thanks in...

Peter__

Community Legend

2731 Views

17 replies

0 likes

Account
Premium
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  • 17 replies
  • 0 likes

Forgotten password + old e-mail address = trouble...

Hey!I recently changed my Spotify password because of trouble with hacking and that someone else was using my account. Until this day I havent logged out once, but I did today and i can´t remember the new password.. I tried getting it sent to my emai...

Newbie

Hey! I recently changed my Spotify password because of trouble with hacking and that someone else was using my account. Until this day I havent logged out once, but I did today and i can´t remember ...

Rafael

Spotify Legend

1405 Views

4 replies

0 likes

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  • 4 replies
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Solved!! Trying to deactivate account from facebook

Hey guys. I love spotify. I've been a prenium user for 2 years now. When I created my spotify I linked to facebook, and now I'm deleting my facebook. I've tried this before, but whenever I logged into spotify it reactivated my facebook account. Can t...

Casual Listener

Hey guys. I love spotify. I've been a prenium user for 2 years now. When I created my spotify I linked to facebook, and now I'm deleting my facebook. I've tried this before, but whenever I logged int...

eyekeyshoe

Gig Goer

754 Views

4 replies

0 likes

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  • 4 replies
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Solved!! I am being charged £9.99 for Spotify Free

Hi guys I have been charged £9.99 twice (on 27 July and 27 August). I have 2 accounts (username mattology and mattoakman) for some reason, but both of them say I am only using Spotify Free. I did take up the Premium trial in June but cancelled it bef...

Casual Listener

Hi guys   I have been charged £9.99 twice (on 27 July and 27 August).  I have 2 accounts (username mattology and mattoakman) for some reason, but both of them say I am only using Spotif...

Peter__

Community Legend

6030 Views

16 replies

0 likes

Account
Free
Premium
  • 6030 Views
  • 16 replies
  • 0 likes

Forced offline mode!!

HeyI have some serious problem with my Spotify.. On the main computer it just wont work. It goes in offline mode and is stuck there.. However it works just fine on my Android and if I log on from another computer/wifi connection. But same problem on ...

Casual Listener

Hey I have some serious problem with my Spotify.. On the main computer it just wont work. It goes in offline mode and is stuck there.. However it works just fine on my Android and if I log on from...

Peter__

Community Legend

1688 Views

18 replies

0 likes

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  • 18 replies
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I`ve got a new VISA card

Hi.When my bank renewed my kredittcard, Spotify could`nt get the monthly payment. When i got the message, I changed the paymentinformation imediatly. But now it says I don`t have a Premium membership. Will that change next month now when the account-...

Newbie

Hi. When my bank renewed my kredittcard, Spotify could`nt get the monthly payment. When i got the message, I changed the paymentinformation imediatly. But now it says I don`t have a Premium membersh...

Peter__

Community Legend

978 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Solved!! How do I access Free Spotify on my Windows Phone?

I have a free account. I recently installed the Spotify app for Windows Phone 8 and was able to access my music and play it without problem. Today, I received an email saying that I have exhausted my 48-hour Premium account free trial and asking if I...

Casual Listener

I have a free account.  I recently installed the Spotify app for Windows Phone 8 and was able to access my music and play it without problem.  Today, I received an email saying that I ha...

Peter__

Community Legend

4388 Views

7 replies

2 likes

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  • 7 replies
  • 2 likes

Solved!! Spotify Not Working on my Desktop but fine on my Mobile

Hello, Can anyone help? After some recent payment issues i agreed to make my payment on my next pay day which was agreed and my premium account kept in place - everything has been working fine on my phone app and ive been listening to music with no w...

Casual Listener

Hello,   Can anyone help?   After some recent payment issues i agreed to make my payment on my next pay day which was agreed and my premium account kept in place - everything has be...

Peter__

Community Legend

3601 Views

24 replies

0 likes

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  • 24 replies
  • 0 likes

Entered credit card info, but account doesn't show it

Hey friends, I let my subscription to premium lapse for about two weeks and just set down to re-up it, now on a different card. When I tried to start it up, it only allowed me the option to use the free 30 days promotion (which I used up long ago) an...

Newbie

Hey friends, I let my subscription to premium lapse for about two weeks and just set down to re-up it, now on a different card. When I tried to start it up, it only allowed me the option to use the...

Peter__

Community Legend

1044 Views

3 replies

0 likes

  • 1044 Views
  • 3 replies
  • 0 likes