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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

781940 Views

18 replies

29 likes

  • 781940 Views
  • 18 replies
  • 29 likes

Solved!! Cancelling subscription due to censoring

So I've scurred through the forums to realize that the songs that somehow magically got censored somwhere inbetween when i put them into my playlist untill now were actually censored all along, and the cursings I've heard has all been in my imaginati...

Newbie

So I've scurred through the forums to realize that the songs that somehow magically got censored somwhere inbetween when i put them into my playlist untill now were actually censored all along, and t...

bradl016

Casual Listener

2795 Views

17 replies

1 likes

  • 2795 Views
  • 17 replies
  • 1 likes

Spotify not working - Error 17

Hello I've purchased spotify around a month ago and now it stopped working. I cannot start spotify on my computer. The error code is 17 / spotify cannot start - Spotify kann nicht gestartet werden. And now spotify on my phone stops working as well. I...

Newbie

Hello I've purchased spotify around a month ago and now it stopped working. I cannot start spotify on my computer. The error code is 17 / spotify cannot start - Spotify kann nicht gestartet werden....

Peter__

Community Legend

3004 Views

3 replies

1 likes

  • 3004 Views
  • 3 replies
  • 1 likes

Solved!! delete tracks??

Hi, new to this, how do I delete tracks from my library??

Newbie

Hi, new to this, how do I delete tracks from my library??

Peter__

Community Legend

1779 Views

12 replies

0 likes

  • 1779 Views
  • 12 replies
  • 0 likes

Solved!! Change of e-mail

Hello. Now I have a spotify account on my mail <>. The e-mail are my old email.I want my new email registered on spotify instead, <>. When I try to register my new email it says that it is already registered. When I ask for user information to the ne...

Newbie

Hello. Now I have a spotify account on my mail <<SNIP>>. The e-mail are my old email. I want my new email registered on spotify instead, <<SNIP>>.   When I try to regi...

bohema

Regular

1170 Views

5 replies

0 likes

  • 1170 Views
  • 5 replies
  • 0 likes

Solved!! Wrong email on Christmas gift card.

Hi bought a 12 month premium subscription for my son but put the wrong, not functional, recipient email address in the field. How will I get this working now.

Newbie

Hi bought a 12 month premium subscription for my son but put the wrong, not functional, recipient email address in the field. How will I get this working now.

Peter__

Community Legend

1367 Views

3 replies

0 likes

  • 1367 Views
  • 3 replies
  • 0 likes

No sign-up email opt-out -> spamming friends

Hi,I downloaded Spotify for the iPhone. I logged in through Facebook connect and I explicitly told it I don't want to share any information with anybody. Immediately after I logged in, many of my Facebook friends alerted me to an email they got sayin...

Newbie

Hi, I downloaded Spotify for the iPhone. I logged in through Facebook connect and I explicitly told it I don't want to share any information with anybody. Immediately after I logged in, many of my ...

Peter__

Community Legend

891 Views

2 replies

1 likes

  • 891 Views
  • 2 replies
  • 1 likes

Solved!! Hijacked!

My spotify acocunt has been hijacked. I have used spotify for years now, but somone else is now using my account, has changed the email adress, personal details and password. They have also deleted my playlist. I can now only get access via my facebo...

Casual Listener

My spotify acocunt has been hijacked. I have used spotify for years now, but somone else is now using my account, has changed the email adress, personal details and password. They have also deleted m...

Jamie

Spotify Legend

2681 Views

11 replies

0 likes

  • 2681 Views
  • 11 replies
  • 0 likes

Solved!! Account Subscription not Canaling

I need to Canal my account with you Spotify it been fun and I have lets of song from you but I just do not use it anuff to stay on as a subscriper. Please Canal or send instructions to do so.Thank You

Newbie

I need to Canal my account with you Spotify it been fun and I have lets of song from you but I just do not use it anuff to stay on as a subscriper. Please Canal or send instructions to do so. Thank ...

Peter__

Community Legend

6190 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Solved!! Accidently deleted subscription - resubbed for premium

So, I was messing about in my Spotify settings ( I had a premium account before this happened ) and without reading really what I was doing I clicked on "Break connection with Facebook" ( my Spotify is dutch so I'm not really sure what it's supposed ...

Visitor

So,    I was messing about in my Spotify settings ( I had a premium account before this happened ) and without reading really what I was doing I clicked on "Break connection with Facebo...

Joe

Community Legend

1523 Views

12 replies

0 likes

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  • 12 replies
  • 0 likes

I cant upgrade to premium

When i try to get past the screen where it asks what kind of payment option would i like it says loading. Then it times out. IS something going on with Spotify? My account works fine, as in i can still listen to music fine but i wanted to upgrade tod...

Newbie

When i try to get past the screen where it asks what kind of payment option would i like it says loading.  Then it times out.  IS something going on with Spotify?   My account wor...

Joe

Community Legend

1326 Views

10 replies

0 likes

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  • 10 replies
  • 0 likes

Cannot login at work because facebook is blocked!!

I cannot log into my spotify account when I am at work because my employer blocks facebook. I created a separate account without facebook so i can use the web player however I am getting all of the ads. I pay for premium, so this is SUPER annoying. H...

Visitor

I cannot log into my spotify account when I am at work because my employer blocks facebook.  I created a separate account without facebook so i can use the web player however I am getting all of...

LuceGearz

Casual Listener

4964 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Solved!! Upgrading to Premium

I'm trying to upgrade my Spotify to premium. My account is logged in through my user and when It asks me to sign into Facebook before upgrading it redirects me back to the package page every time. Any ideas how I can get through?

Newbie

I'm trying to upgrade my Spotify to premium. My account is logged in through my user and when It asks me to sign into Facebook before upgrading it redirects me back to the package page ever...

shultzy

Casual Listener

6799 Views

20 replies

2 likes

  • 6799 Views
  • 20 replies
  • 2 likes

Solved!! -

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Newbie

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Greg

Roadie

2510 Views

11 replies

0 likes

Account
  • 2510 Views
  • 11 replies
  • 0 likes

Solved!! lista de reproducción borrada

Hola ha borrado una lista de reproducción que se llama "musica variada". Mi nombre de usuario es slatorre Me la podeis recuperar. gracias

Casual Listener

Hola ha borrado una lista de reproducción que se llama  "musica variada". Mi nombre de usuario es  slatorre Me la podeis recuperar. gracias

Peter__

Community Legend

710 Views

3 replies

0 likes

  • 710 Views
  • 3 replies
  • 0 likes

Please Help - Who To Follow

HI, I'm an unlimited user and I would like to know how to turn off this "who to follow" option. Each time I log in, it asks me to follow bands who have no relation to what I'm listening to. The most common band I am asked to follow is One Direction. ...

Music Fan

HI,   I'm an unlimited user and I would like to know how to turn off this "who to follow" option.  Each time I log in, it asks me to follow bands who have no relation to what I'm listenin...

atomaweapon

Casual Listener

693 Views

2 replies

3 likes

  • 693 Views
  • 2 replies
  • 3 likes

Spotify premium for iphone problem

Hi!I just renewed my spotify premium, earlier it worked on my phone but now it doesn't. I tried to reinstall the spotify app 'cause that used to work but not any longer.Can someone help?

Newbie

Hi! I just renewed my spotify premium, earlier it worked on my phone but now it doesn't. I tried to reinstall the spotify app 'cause that used to work but not any longer. Can someone help?

Peter__

Community Legend

782 Views

3 replies

0 likes

  • 782 Views
  • 3 replies
  • 0 likes

Solved!! Subscription cancellation

Hello, When i cancel my premium subscription now, will i still be able to use the remaining days? I just payed for a month but dont want to do this anymore. Thanks in advance,

Casual Listener

Hello,    When i cancel my premium subscription now, will i still be able to use the remaining days? I just payed for a month but dont want to do this anymore.   Thanks in...

Peter__

Community Legend

2327 Views

17 replies

0 likes

Account
Premium
  • 2327 Views
  • 17 replies
  • 0 likes

Forgotten password + old e-mail address = trouble...

Hey!I recently changed my Spotify password because of trouble with hacking and that someone else was using my account. Until this day I havent logged out once, but I did today and i can´t remember the new password.. I tried getting it sent to my emai...

Newbie

Hey! I recently changed my Spotify password because of trouble with hacking and that someone else was using my account. Until this day I havent logged out once, but I did today and i can´t remember ...

Rafael

Spotify Legend

1311 Views

4 replies

0 likes

  • 1311 Views
  • 4 replies
  • 0 likes

Solved!! Trying to deactivate account from facebook

Hey guys. I love spotify. I've been a prenium user for 2 years now. When I created my spotify I linked to facebook, and now I'm deleting my facebook. I've tried this before, but whenever I logged into spotify it reactivated my facebook account. Can t...

Casual Listener

Hey guys. I love spotify. I've been a prenium user for 2 years now. When I created my spotify I linked to facebook, and now I'm deleting my facebook. I've tried this before, but whenever I logged int...

eyekeyshoe

Gig Goer

613 Views

4 replies

0 likes

  • 613 Views
  • 4 replies
  • 0 likes

Solved!! I am being charged £9.99 for Spotify Free

Hi guys I have been charged £9.99 twice (on 27 July and 27 August). I have 2 accounts (username mattology and mattoakman) for some reason, but both of them say I am only using Spotify Free. I did take up the Premium trial in June but cancelled it bef...

Casual Listener

Hi guys   I have been charged £9.99 twice (on 27 July and 27 August).  I have 2 accounts (username mattology and mattoakman) for some reason, but both of them say I am only using Spotif...

Peter__

Community Legend

5552 Views

16 replies

0 likes

Account
Free
Premium
  • 5552 Views
  • 16 replies
  • 0 likes