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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

782367 Views

18 replies

29 likes

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Unwanted "Recent Top Music" and "Playlists" information on my Facebook timeline

Until recently there would be a " is listening to " section on my timeline and information about who I was currently listening to was shared to News Feed, but other than that no changes to my timeline were made by Spotify. I was making some adjustmen...

Gig Goer

Until recently there would be a "<name> is listening to <artist>" section on my timeline and information about who I was currently listening to was shared to News Feed, but other than tha...

SamanthaHarrell

Newbie

2348 Views

7 replies

0 likes

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  • 7 replies
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Facebook email address wont update

Hello hope you can help! I signed up for spotify via my Facebook account. My email address got hacked so I have changed it on Facebook but my spotify is still trying to send me emails to my old one. I have logged in and out of both spotify and Facebo...

Newbie

Hello hope you can help! I signed up for spotify via my Facebook account. My email address got hacked so I have changed it on Facebook but my spotify is still trying to send me emails to my old one. ...

Peter__

Community Legend

1598 Views

3 replies

0 likes

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Solved!! No Facebook No Friends

Hi everyone, I'm real but I don't have Facebook or Birds and I don't want to have it. I'm real and I have spotify, (I pay for it, Pemium Version), and other real friends using it, with which I'd like to share some artists, playlists, ideas ecc ecc, b...

Regular

Hi everyone,   I'm real but I don't have Facebook or Birds and I don't want to have it. I'm real and I have spotify, (I pay for it, Pemium Version), and other real friends using it, with whi...

Jlebarre

Casual Listener

1188 Views

9 replies

0 likes

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Premium Trial not working in Canada

Hi I am normally resident in the UK and am currently travelling in North America. Since I have been out of the UK for more than 14 days the free version of Spotify stopped working. So I signed up of the trial Premium service. When I logon to Spofify ...

Casual Listener

Hi   I am normally resident in the UK and am currently travelling in North America. Since I have been out of the UK for more than 14 days the free version of Spotify stopped working. So I si...

Peter__

Community Legend

2620 Views

12 replies

0 likes

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  • 12 replies
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After proxy switch, Spotify doesn't go back online

Since I can't post a new topic under bugs regarding my issue... When switching proxy settings between 'No Proxy' and 'HTTPS', Spotify doesn't try to go back Online. It remains Offline until I exit and restart Spotify. Spotify used to try to reconnect...

Casual Listener

Since I can't post a new topic under bugs regarding my issue...   When switching proxy settings between 'No Proxy' and 'HTTPS', Spotify doesn't try to go back Online.  It remains Offlin...

Samuli

Newbie

856 Views

5 replies

0 likes

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  • 5 replies
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Accidental "Social Disconnect", lost EVERYTHING. Starred songs, Playlists, and Premium.

Exactly what the title says. I was going through Preferences on my Spotify for Windows. There was a section called Social; under this section it had an option to disconnect from Facebook. I clicked it so I wouldn't share my songs on Facebook anymore....

Visitor

Exactly what the title says.   I was going through Preferences  on my Spotify for Windows. There was a section called Social; under this section it had an option to disconnect from Face...

Peter__

Community Legend

718 Views

7 replies

1 likes

  • 718 Views
  • 7 replies
  • 1 likes

Add users to my Spotify account

Quick question - I can't seem to find this feature anywhere on the account management page. Is it possible for me to add a second user on my account? I've been using Spotify for a while now, and my girlfriend is always getting on my account, which ki...

Newbie

Quick question - I can't seem to find this feature anywhere on the account management page.  Is it possible for me to add a second user on my account?  I've been using Spotify for a while n...

Peter__

Community Legend

18981 Views

4 replies

0 likes

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  • 4 replies
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Cambio a Premium con MOVISTAR - Error SSL Certificado Seguridad no de confianza

Hola. Soy suscriptor "Unlimited". He intentado acogerme a la oferta de Movistar para subir a "Premium" a través de http://spotify.movistar.es/ Cuando he aceptado que Spotyfy comparta con ellos mis datos de la cuenta, me ha redirigido a una página que...

Visitor

Hola. Soy suscriptor "Unlimited". He intentado acogerme a la oferta de Movistar para subir a "Premium" a través de http://spotify.movistar.es/   Cuando he aceptado que Spotyfy comparta con...

Peter__

Community Legend

1173 Views

6 replies

0 likes

Premium
Security
Subscription
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Solved!! Username

Hi, I'm Lori. I love using spotify but I hate the username I created. I know you can't change it. But I'm worndering, if I connect my account to my facebook will it change my public name to my facebook name?

Newbie

Hi,  I'm Lori. I love using spotify but I hate the username I created. I know you can't change it.  But I'm worndering, if I connect my account to my facebook will it change my public name ...

Peter__

Community Legend

2282 Views

11 replies

0 likes

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  • 11 replies
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Solved!! Facebook deactivation.

I'm trying to deactivate my facebook but every time I log into spotify it reactivates my account because I signed up WITH facebook. Do I have to create a new account for this not to happen?

Newbie

I'm trying to deactivate my facebook but every time I log into spotify it reactivates my account because I signed up WITH facebook. Do I have to create a new account for this not to happen?

Jamie

Spotify Legend

10595 Views

34 replies

0 likes

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Solved!! I want to upgrade to unlimited, not premium

Hey there, I'm keen to upgrade to unlimited spotify for $7.49 per month as on the website (NZ), but everytime I click 'Get Unlimited' I'm taken to a payment page for premium to pay $12.99 per month. How do I upgrade to unlimited as advertised?

Casual Listener

Hey there, I'm keen to upgrade to unlimited spotify for $7.49 per month as on the website (NZ), but everytime I click 'Get Unlimited'  I'm taken to a payment page for premium to pay $12.99 per...

Peter__

Community Legend

1934 Views

5 replies

0 likes

Unlimited
  • 1934 Views
  • 5 replies
  • 0 likes

Just upgraded to unlimited on accident meant to do Premium.

Please help I used a pre paid gift card and accidentally clicked on unlimited instead of premium with it.

Newbie

Please help I used a pre paid gift card and accidentally clicked on unlimited instead of premium with it.

Peter__

Community Legend

440 Views

3 replies

0 likes

  • 440 Views
  • 3 replies
  • 0 likes

Switch from Visa debit to mobile carrier option

Hi, My mobile carrier (SFR in France) offers Spotify Premium as an option. I'd like to take it but first I want to be really sure I'll be able to keep my current account I've paying with Visa debit so far. Has any of you done the same thing? Does the...

Casual Listener

Hi,   My mobile carrier (SFR in France) offers Spotify Premium as an option. I'd like to take it but first I want to be really sure I'll be able to keep my current account I've paying with V...

machisabou

Casual Listener

561 Views

5 replies

0 likes

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  • 5 replies
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Solved!! I’ve been charged twice

Hi I have been charged twice from my debit card for this premium service. I have subscribed a few minutes ago and checked from my Paypal activity that I was indeed charged twice. And another thing, I thought I supposed to be getting the 30 days free ...

Visitor

Hi I have been charged twice from my debit card for this premium service. I have subscribed a few minutes ago and checked from my Paypal activity that I was indeed charged twice. And another thing, I...

Peter__

Community Legend

6258 Views

30 replies

0 likes

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Solved!! Paying $9.99 and not £9.99

Hi, What is necessary for me as a UK citizen to pay for Spotify with dollars? I can fly to the states for free (via my employer) or use a different IP and can obviously pay in any currency using paypal. So I guess I could set up a new Facebook and Sp...

Regular

Hi,   What is necessary for me as a UK citizen to pay for Spotify with dollars?   I can fly to the states for free (via my employer) or use a different IP and can obviously pay in a...

Andrewfi

Casual Listener

8614 Views

15 replies

0 likes

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Solved!! I want to login using spotify details instead of Facebook. I'm a prenium user

Hey, I don't want to sign in using Facebook, but instead with my Spotify details, but I never received any when I bought the preinum package. Can someone tell me how to find my username and password to use for the Spotify Login instead of Facebook?

Gig Goer

Hey,   I don't want to sign in using Facebook, but instead with my Spotify details, but I never received any when I bought the preinum package. Can someone tell me how to find my username an...

Peter__

Community Legend

41232 Views

18 replies

0 likes

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Question about Features

Can you add additinal users if you sign up for the Premium Account? For example, can my sons be under my accout, but on their own devices and save their own music (like a family account). I don't know where I got the idea that it was possible, but I ...

Newbie

Can you add additinal users if you sign up for the Premium Account?  For example, can my sons be under my accout, but on their own devices and save their own music (like a family account). ...

richypheeps

Casual Listener

341 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! Sorry Wrong Password

I was in the process of re-subscribing to Spotify Premium when I encountered the "Sorry Wrong Password" error. I receive this error in every browser (and after logging out of Facebook). It seems users have been having this problem for months not and ...

Newbie

I was in the process of re-subscribing to Spotify Premium when I encountered the "Sorry Wrong Password" error. I receive this error in every browser (and after logging out of Facebook). It seems user...

davidmAT

Newbie

10567 Views

26 replies

1 likes

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  • 26 replies
  • 1 likes

Kein Premium Status trotz Abbuchung

Hallo, mir wurden die 9,99€ abgebucht, aber ich habe kein Premium Status

Newbie

Hallo,  mir wurden die 9,99€ abgebucht, aber ich habe kein Premium Status 

Peter__

Community Legend

1364 Views

9 replies

0 likes

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  • 9 replies
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Solved!! Can't change my postal code.

I moved a while ago and now I'm trying to change the postal code. After entering the data and clicking on Save Profile the email adress gets a red bar and it says: "Another account is already registered with this email address." I can't remember havi...

Casual Listener

I moved a while ago and now I'm trying to change the postal code.   After entering the data and clicking on Save Profile the email adress gets a red bar and it says: "Another account is alre...

EarlPurple

Roadie

1692 Views

6 replies

0 likes

Account
  • 1692 Views
  • 6 replies
  • 0 likes