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Accidental "Social Disconnect", lost EVERYTHING. Starred songs, Playlists, and Premium.

Exactly what the title says. I was going through Preferences on my Spotify for Windows. There was a section called Social; under this section it had an option to disconnect from Facebook. I clicked it so I wouldn't share my songs on Facebook anymore....

Visitor

Exactly what the title says.   I was going through Preferences  on my Spotify for Windows. There was a section called Social; under this section it had an option to disconnect from Face...

Peter__

Community Legend

822 Views

7 replies

1 likes

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Add users to my Spotify account

Quick question - I can't seem to find this feature anywhere on the account management page. Is it possible for me to add a second user on my account? I've been using Spotify for a while now, and my girlfriend is always getting on my account, which ki...

Newbie

Quick question - I can't seem to find this feature anywhere on the account management page.  Is it possible for me to add a second user on my account?  I've been using Spotify for a while n...

Peter__

Community Legend

19211 Views

4 replies

0 likes

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Cambio a Premium con MOVISTAR - Error SSL Certificado Seguridad no de confianza

Hola. Soy suscriptor "Unlimited". He intentado acogerme a la oferta de Movistar para subir a "Premium" a través de http://spotify.movistar.es/ Cuando he aceptado que Spotyfy comparta con ellos mis datos de la cuenta, me ha redirigido a una página que...

Visitor

Hola. Soy suscriptor "Unlimited". He intentado acogerme a la oferta de Movistar para subir a "Premium" a través de http://spotify.movistar.es/   Cuando he aceptado que Spotyfy comparta con...

Peter__

Community Legend

1420 Views

6 replies

0 likes

Premium
Security
Subscription
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Solved!! Username

Hi, I'm Lori. I love using spotify but I hate the username I created. I know you can't change it. But I'm worndering, if I connect my account to my facebook will it change my public name to my facebook name?

Newbie

Hi,  I'm Lori. I love using spotify but I hate the username I created. I know you can't change it.  But I'm worndering, if I connect my account to my facebook will it change my public name ...

Peter__

Community Legend

2565 Views

11 replies

0 likes

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Solved!! Facebook deactivation.

I'm trying to deactivate my facebook but every time I log into spotify it reactivates my account because I signed up WITH facebook. Do I have to create a new account for this not to happen?

Newbie

I'm trying to deactivate my facebook but every time I log into spotify it reactivates my account because I signed up WITH facebook. Do I have to create a new account for this not to happen?

Jamie

Spotify Legend

11150 Views

34 replies

0 likes

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Solved!! I want to upgrade to unlimited, not premium

Hey there, I'm keen to upgrade to unlimited spotify for $7.49 per month as on the website (NZ), but everytime I click 'Get Unlimited' I'm taken to a payment page for premium to pay $12.99 per month. How do I upgrade to unlimited as advertised?

Casual Listener

Hey there, I'm keen to upgrade to unlimited spotify for $7.49 per month as on the website (NZ), but everytime I click 'Get Unlimited'  I'm taken to a payment page for premium to pay $12.99 per...

Peter__

Community Legend

2103 Views

5 replies

0 likes

Unlimited
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Just upgraded to unlimited on accident meant to do Premium.

Please help I used a pre paid gift card and accidentally clicked on unlimited instead of premium with it.

Newbie

Please help I used a pre paid gift card and accidentally clicked on unlimited instead of premium with it.

Peter__

Community Legend

524 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Switch from Visa debit to mobile carrier option

Hi, My mobile carrier (SFR in France) offers Spotify Premium as an option. I'd like to take it but first I want to be really sure I'll be able to keep my current account I've paying with Visa debit so far. Has any of you done the same thing? Does the...

Casual Listener

Hi,   My mobile carrier (SFR in France) offers Spotify Premium as an option. I'd like to take it but first I want to be really sure I'll be able to keep my current account I've paying with V...

machisabou

Casual Listener

659 Views

5 replies

0 likes

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Solved!! I’ve been charged twice

Hi I have been charged twice from my debit card for this premium service. I have subscribed a few minutes ago and checked from my Paypal activity that I was indeed charged twice. And another thing, I thought I supposed to be getting the 30 days free ...

Visitor

Hi I have been charged twice from my debit card for this premium service. I have subscribed a few minutes ago and checked from my Paypal activity that I was indeed charged twice. And another thing, I...

Peter__

Community Legend

7091 Views

30 replies

0 likes

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Solved!! Paying $9.99 and not £9.99

Hi, What is necessary for me as a UK citizen to pay for Spotify with dollars? I can fly to the states for free (via my employer) or use a different IP and can obviously pay in any currency using paypal. So I guess I could set up a new Facebook and Sp...

Regular

Hi,   What is necessary for me as a UK citizen to pay for Spotify with dollars?   I can fly to the states for free (via my employer) or use a different IP and can obviously pay in a...

Andrewfi

Casual Listener

8989 Views

15 replies

0 likes

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Solved!! I want to login using spotify details instead of Facebook. I'm a prenium user

Hey, I don't want to sign in using Facebook, but instead with my Spotify details, but I never received any when I bought the preinum package. Can someone tell me how to find my username and password to use for the Spotify Login instead of Facebook?

Gig Goer

Hey,   I don't want to sign in using Facebook, but instead with my Spotify details, but I never received any when I bought the preinum package. Can someone tell me how to find my username an...

Peter__

Community Legend

41848 Views

18 replies

0 likes

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Question about Features

Can you add additinal users if you sign up for the Premium Account? For example, can my sons be under my accout, but on their own devices and save their own music (like a family account). I don't know where I got the idea that it was possible, but I ...

Newbie

Can you add additinal users if you sign up for the Premium Account?  For example, can my sons be under my accout, but on their own devices and save their own music (like a family account). ...

richypheeps

Casual Listener

414 Views

2 replies

0 likes

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Solved!! Sorry Wrong Password

I was in the process of re-subscribing to Spotify Premium when I encountered the "Sorry Wrong Password" error. I receive this error in every browser (and after logging out of Facebook). It seems users have been having this problem for months not and ...

Newbie

I was in the process of re-subscribing to Spotify Premium when I encountered the "Sorry Wrong Password" error. I receive this error in every browser (and after logging out of Facebook). It seems user...

davidmAT

Newbie

11594 Views

26 replies

1 likes

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  • 1 likes

Kein Premium Status trotz Abbuchung

Hallo, mir wurden die 9,99€ abgebucht, aber ich habe kein Premium Status

Newbie

Hallo,  mir wurden die 9,99€ abgebucht, aber ich habe kein Premium Status 

Peter__

Community Legend

1607 Views

9 replies

0 likes

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Solved!! Can't change my postal code.

I moved a while ago and now I'm trying to change the postal code. After entering the data and clicking on Save Profile the email adress gets a red bar and it says: "Another account is already registered with this email address." I can't remember havi...

Casual Listener

I moved a while ago and now I'm trying to change the postal code.   After entering the data and clicking on Save Profile the email adress gets a red bar and it says: "Another account is alre...

EarlPurple

Roadie

1936 Views

6 replies

0 likes

Account
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Solved!! Cancelling subscription due to censoring

So I've scurred through the forums to realize that the songs that somehow magically got censored somwhere inbetween when i put them into my playlist untill now were actually censored all along, and the cursings I've heard has all been in my imaginati...

Newbie

So I've scurred through the forums to realize that the songs that somehow magically got censored somwhere inbetween when i put them into my playlist untill now were actually censored all along, and t...

bradl016

Casual Listener

3139 Views

17 replies

1 likes

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Spotify not working - Error 17

Hello I've purchased spotify around a month ago and now it stopped working. I cannot start spotify on my computer. The error code is 17 / spotify cannot start - Spotify kann nicht gestartet werden. And now spotify on my phone stops working as well. I...

Newbie

Hello I've purchased spotify around a month ago and now it stopped working. I cannot start spotify on my computer. The error code is 17 / spotify cannot start - Spotify kann nicht gestartet werden....

Peter__

Community Legend

3094 Views

3 replies

1 likes

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Solved!! delete tracks??

Hi, new to this, how do I delete tracks from my library??

Newbie

Hi, new to this, how do I delete tracks from my library??

Peter__

Community Legend

2061 Views

12 replies

0 likes

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  • 12 replies
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Solved!! Change of e-mail

Hello. Now I have a spotify account on my mail <>. The e-mail are my old email.I want my new email registered on spotify instead, <>. When I try to register my new email it says that it is already registered. When I ask for user information to the ne...

Newbie

Hello. Now I have a spotify account on my mail <<SNIP>>. The e-mail are my old email. I want my new email registered on spotify instead, <<SNIP>>.   When I try to regi...

bohema

Regular

1357 Views

5 replies

0 likes

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Solved!! Wrong email on Christmas gift card.

Hi bought a 12 month premium subscription for my son but put the wrong, not functional, recipient email address in the field. How will I get this working now.

Newbie

Hi bought a 12 month premium subscription for my son but put the wrong, not functional, recipient email address in the field. How will I get this working now.

Peter__

Community Legend

1568 Views

3 replies

0 likes

  • 1568 Views
  • 3 replies
  • 0 likes