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Strange...

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Strange...

My premium was supposed to renew 1 week ago.

I didn't have any money in my bank, so it didn't.

Now, it said it would try in 3 days, and if it couldn't it would move me to free.

For some reason, I still haven't been charged, even though I have premium still.

It says on my subscription page that I will be charged £4.99 for premium on the 28/9/12

Any ideas??
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Hi Liam,

 

If the payment system gets the message "lack of funds", your subscription status is kept while the system makes a few more attempts over a period of days. That's why you still have Premium even though no payment has been taken as yet.
  That essentially means that you get a few days for free, but that is made up if the payment goes through.

 

As to why it's 4.99 - are you using the NUS discount ?

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Marked as solution

Hi Liam,

 

If the payment system gets the message "lack of funds", your subscription status is kept while the system makes a few more attempts over a period of days. That's why you still have Premium even though no payment has been taken as yet.
  That essentially means that you get a few days for free, but that is made up if the payment goes through.

 

As to why it's 4.99 - are you using the NUS discount ?

Yes, I am

Thanks for claryfing

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