Trying to change my password on my Spotify Premium Account

[superterran]

So, I'm trying to change my password on my Spotifiy Premium account and it gives me an error saying 'Another account is already registered with this email address.'. The email address is mine, and the only other account I can think of would be the when they asked me to link my facebook. Anyways, I need some help resolving this issue because I don't trust my old password anymore. 

[1241987969]

I am having thsame issue as well. 

I purchased premium in hopes of connecting through sonos. I listed my username that it gave meabove, when I clicked on the email the site sent me, it prompted me to log into fbook instead of giving me the password to register the service in sonos. 

Please let me know what can be done. Thanks

[Richard]

If you having trouble generating a device password just get in touch through our contact form and we'll supply a replacement link for you to use.

[rosswilson]

Hi,

I'm trying to update my email contact settings and upon saving it says "Another account is already registered with this email address".

Do I have the same problem, a duplicate account somewhere?

Many thanks,

Ross

[meahtenoha]

Yep, you had a duplicate account too. Not to worry, I've just removed that for you too.

Please give that password reset another shot.

[robin_rosen]

 I'm trying to change my password on my Spotifiy Premium account and it gives me an error saying 'Another account is already registered with this email address

[Sam]

Robin_rosen - If you try again now, it should work nicely. Just remember to log in with the username 'robin.rosen'.

[Cron]

I have the same problem trying to change my notifications

"Another account is already registered with this email address"

[meahtenoha]

Hi Cron-  You've just made a duplicate account too. Not to worry, that's been removed for you. 

[mropportunity]

I'm guessing I have a duplicate account, but I would like to change my password and I'm getting that error. What do you need me to do? =]

[meahtenoha]

Hi mropportunity - Yep, you did indeed have a duplicate. I've just removed that for you though. 

Let us know if you have any trouble resetting that password now. 

[dinapolis]

Hi Meredith,

I'm also getting the same error message, but I was trying to change other details on my profile. Can you sort this out for me please? It should be a duplicate account problem, right?

Thanks!

dinapolis.

[meahtenoha]

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@dinapolis wrote:

Hi Meredith,

I'm also getting the same error message, but I was trying to change other details on my profile. Can you sort this out for me please? It should be a duplicate account problem, right?

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Yep that's all sorted for you now. 

**Any other users that also think they have a duplicate can solve this at home. Just follow the steps outlined in this post: http://community.spotify.com/t5/Accounts-Subscriptions-and-Music/Please-read-Missing-playlists-Premi...

[helloiamcolin]

I am having the same problem.

I dont want the account linked to my facebook.

[Sam]

Helloiamcolin - Just login with your username 'hellomynameiscolin' and your Spotify password, and you should be ok.

[user-removed]

It seems I am having this problem as well. Can you delete my facebook account?

[Richard]

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@user-removed wrote:

It seems I am having this problem as well. Can you delete my facebook account?

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Extra account deleted.

[erlc]

Hello! Same issue here, which is weird because I dont remember connecting my facebook to spotify.. Can you help me?

[meahtenoha]

Hi eric - No problem, that's deleted for you. I'd give that password reset another go. 

[Spoonyli]

Having same problems changing password, dublicate account aswell?

[meahtenoha]

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@Spoonyli wrote:

Having same problems changing password, dublicate account aswell?

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Yep, but that's all taken care of for you now 🙂