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Hello,

 

i have a problem regarding my Spotify account. It is connected to Facebook, but my E-Mail address is outdated. When I try to change it to my current one (andre at mcflash99 dot de), I get the message, that there is already an account registered with that E-Mail address. So I obviously have two accounts. But I know neither the username nor the password for that second one. Could you delete the second one so that I can change the E-Mail address in my current account?

 

Best regards,

mcflash99

Reply
1 Reply

Hey! Welcome to the community 🙂 

 

Just drop an email to the customer services team using the online contact form and they will be able to remove this for you. If you get an automated email directing you to the community, just reply directly to that email and someone will get back to you as soon as possible. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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