spotify premium on phone
I just upgraded to spotify premium and it wont work on my phone; it keeps telling me I have to buy premium when I try to play a playlist. How can I get itto work?
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Start a topicI just upgraded to spotify premium and it wont work on my phone; it keeps telling me I have to buy premium when I try to play a playlist. How can I get itto work?
Newbie
I just upgraded to spotify premium and it wont work on my phone; it keeps telling me I have to buy premium when I try to play a playlist. How can I get itto work?
Liam
Community Legend
472 Views
2 replies
0 likes
165829260018 is not working. I am upgraded but my Spotify is still saying I'm under the free plan.
Casual Listener
165829260018 is not working. I am upgraded but my Spotify is still saying I'm under the free plan.
Bwuw
Regular
1096 Views
10 replies
0 likes
Page wont load to enable start of free trial and entry of card details.
Casual Listener
Page wont load to enable start of free trial and entry of card details.
Thedev
Community Legend
1899 Views
7 replies
0 likes
If I subscribe to one of the subscription plans can I export my tracks or albums to my Windows 8 Music App
Visitor
If I subscribe to one of the subscription plans can I export my tracks or albums to my Windows 8 Music App
Peter__
Community Legend
631 Views
4 replies
0 likes
Hey there, I recently went on www.marktplaats.nl , similair to ebay but for the netherlands only and purchased 1x spotify year subscription for 60 euro, wich is a 50% save. The teamviewed me and used his code to upgrade me to premium. My subscription...
Music Fan
Hey there, I recently went on www.marktplaats.nl , similair to ebay but for the netherlands only and purchased 1x spotify year subscription for 60 euro, wich is a 50% save. The teamviewed ...
Sam
Spotify
1261 Views
7 replies
0 likes
I upgraded to premium on my PC. now when I atempt to search and play a track from one of my play lists on my ipad. It still says only premium users can stream on demand.
Newbie
I upgraded to premium on my PC. now when I atempt to search and play a track from one of my play lists on my ipad. It still says only premium users can stream on demand.
Sam
Spotify
1025 Views
8 replies
0 likes
I accidentally set my subscription to change to Unlimited from Premium, and the next payment date is due in two days. I want to keep paying for Premium. Is there any way to undo this? Please respond fast!
Newbie
I accidentally set my subscription to change to Unlimited from Premium, and the next payment date is due in two days. I want to keep paying for Premium. Is there any way to undo this? &nb...
MichaelJerzak
Composer
452 Views
1 replies
0 likes
This is ridiculous. I get this error even when my wife is listening to a completely different album to what I'm listening to. If I'd have bought the CD she'd be able to listen to it at home while I listened to some other CD on the move. Why is it not...
Casual Listener
This is ridiculous. I get this error even when my wife is listening to a completely different album to what I'm listening to. If I'd have bought the CD she'd be able to listen to it at home while I l...
jakedavidrohde
Regular
1488 Views
5 replies
1 likes
I had disabled my Facebook account for a while and wanted to continue to use spotify so I created a new account and now I am unable to log in using my facebook account. It logs me in to the new account I created, is not the one I want to use. I would...
Casual Listener
I had disabled my Facebook account for a while and wanted to continue to use spotify so I created a new account and now I am unable to log in using my facebook account. It logs me in to the new...
dpease81
Casual Listener
969 Views
7 replies
0 likes
I have had a spotify account for a while and I have changed email addresses but did not change this on my Spotify account. I recently signed up for a premium trial and wish to cancel it, but to cancel it I needed the password, which I have forgotten....
Visitor
I have had a spotify account for a while and I have changed email addresses but did not change this on my Spotify account. I recently signed up for a premium trial and wish to cancel it, but to cance...
Thedev
Community Legend
702 Views
1 replies
0 likes
My premium account is suddenly gone few hours ago and i don't know why.
Newbie
My premium account is suddenly gone few hours ago and i don't know why.
Thedev
Community Legend
572 Views
3 replies
0 likes
I NEED MY SPOTIFY ACCOUNT DELETED. ASAP
Newbie
I NEED MY SPOTIFY ACCOUNT DELETED. ASAP
Thedev
Community Legend
423 Views
2 replies
0 likes
Hello I want to buy a premium suscription to Spotify (10€ / month) and I want to know if I can use the account in two different PC's connected to the same router at the same time. Thanks
Casual Listener
Hello I want to buy a premium suscription to Spotify (10€ / month) and I want to know if I can use the account in two different PC's connected to the same router at the same time. ...
Thedev
Community Legend
670 Views
4 replies
0 likes
Hello! I bought a gift card for myself today, and want 1 month premium. After I've typed the code and pressed ok, Google Chrome (And Internet Explorer) get an error message that told that I can't get connection on the website. Whats wrong? Problem so...
Newbie
Hello! I bought a gift card for myself today, and want 1 month premium. After I've typed the code and pressed ok, Google Chrome (And Internet Explorer) get an error message that told that I can't get...
Peter__
Community Legend
1064 Views
10 replies
0 likes
Hi, I am Premium User since August last year. I pay for it via SofortDauerauftrag. In January there was a problem with my payment (don't know why everything was fine on my side). After 2 or 3 Days the payment was taken and I got back my premium membe...
Newbie
Hi, I am Premium User since August last year. I pay for it via SofortDauerauftrag. In January there was a problem with my payment (don't know why everything was fine on my side). After 2 o...
Peter__
Community Legend
340 Views
1 replies
0 likes
Yeah... so...my first problem is I've been having trouble with songs playing on your mobile app (it says they are playing and counts down through the songs duration but makes no sound). Also I have troubles with it "connecting to the internet". My se...
Casual Listener
Yeah... so...my first problem is I've been having trouble with songs playing on your mobile app (it says they are playing and counts down through the songs duration but makes no sound). Also I have t...
David
Spotify Legend
933 Views
4 replies
0 likes
I have an issue I would like to discuss.
Casual Listener
I have an issue I would like to discuss.
bhavanr
Casual Listener
740 Views
2 replies
0 likes
As the topic says, my email is taken. When I send to reset it just says the account is not active and it does not work.
Casual Listener
As the topic says, my email is taken. When I send to reset it just says the account is not active and it does not work.
Needsomeheelp
Casual Listener
3056 Views
4 replies
0 likes
I have a question. Can I still use Spotify WITHOUT getting the Premium subscription? I did not click anything for the 30day trial.
Newbie
I have a question. Can I still use Spotify WITHOUT getting the Premium subscription? I did not click anything for the 30day trial.
Peter__
Community Legend
489 Views
2 replies
0 likes
Today I opened up Spotify and noticed my 8 playlists were gone and had been replaced with a single playlist that I never created. It appears it was somebody else's playlist that "I" subscribed too. I logged into Spotify.com with my normal user creden...
Casual Listener
Today I opened up Spotify and noticed my 8 playlists were gone and had been replaced with a single playlist that I never created. It appears it was somebody else's playlist that "I" subscribed ...
Peter__
Community Legend
476 Views
2 replies
0 likes