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Deleted Facebook friends still showing up in Spotify

I have recently gone through my Facebook account and purged over a hundred people who aren't my friends. However, they still show up in the People section of Spotify. Additionally, some of my Facebook friends are missing names/pictures and only show ...

Regular

I have recently gone through my Facebook account and purged over a hundred people who aren't my friends. However, they still show up in the People section of Spotify.    Additionally, s...

clvassi

Newbie

1972 Views

2 replies

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payment screen frozen

hi, i have tried to sign up to premium but when i select my card type and click continue it just freezes on loading please wait ...

Newbie

hi, i have tried to sign up to premium but when i select my card type and click continue it just freezes on loading please wait ...

Liam

Community Legend

707 Views

1 replies

0 likes

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Getting an Error message on payment info! HELP!!

Ok i commented on someone else's post and did not receive an answer so I will try starting a new thread. I have Spotify Premium and have never had an issue or been late with a payment. Now my card is set to expire at the end of the month and I am try...

Casual Listener

Ok i commented on someone else's post and did not receive an answer so I will try starting a new thread.  I have Spotify Premium and have never had an issue or been late with a payment.  No...

Peter__

Community Legend

691 Views

3 replies

0 likes

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Payment Not Working

Just tried to update the expiration date and CV code of my credit card and the website will not take it.

Regular

Just tried to update the expiration date and CV code of my credit card and the website will not take it.  

Peter__

Community Legend

2911 Views

11 replies

0 likes

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Unable to reset/get device password.

Anyone else have issues with this? I never get the email. Also the support email was in another language.

Regular

Anyone else have issues with this? I never get the email.   Also the support email was in another language.

Peter__

Community Legend

1294 Views

9 replies

0 likes

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Spotify Account

Spotify have started charging me £9.99 for their premium service which I am happy to pay for. However the spotify account that I use is not set up for premium and states that no charges have been made for that account. I have tried various other e-ma...

Casual Listener

Spotify have started charging me £9.99 for their premium service which I am happy to pay for. However the spotify account that I use is not set up for premium and states that no charges have been mad...

David

Spotify Legend

543 Views

3 replies

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premium gone

Looking through other threads, i saw that lots of people who had a premium account with a "scam" code had there premium removed. Problem is, my account was premium through telia-dk. I submitted a support with the case # 00568649

Casual Listener

Looking through other threads, i saw that lots of people who had a premium account with a "scam" code had there premium removed.  Problem is, my account was premium through telia-dk.  I sub...

316 Views

0 replies

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Change from card to Carrier Billing (Sprint)

Quick question: I was wondering if it was possible for me to change my payment method to carrier billing through Sprint, as I've seen several advertisements through Spotify radio about the feature. I prefer not to use my card seperately, and like my ...

Casual Listener

Quick question: I was wondering if it was possible for me to change my payment method to carrier billing through Sprint, as I've seen several advertisements through Spotify radio about the feature. I...

Peter__

Community Legend

832 Views

1 replies

0 likes

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license to listen offline expired

even though i have an active premium subscription and i am connected to the internet i cannot listen offline. i have a samsung s3. very frustrating!!! have tried every suggestion on similar threads and nothing works. please help...

Casual Listener

even though i have an active premium subscription and i am connected to the internet i cannot listen offline. i have a samsung s3. very frustrating!!! have tried every suggestion on similar threads a...

Peter__

Community Legend

790 Views

3 replies

0 likes

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Radio Stations

Radio stations need to be able to be deleted, especially if I'm paying for premium. What's more, you're apparently limited to a certain number of stations, as I accidentally added two stations I DO NOT WANT, it then bumped others out of my list forev...

Regular

  Radio stations need to be able to be deleted, especially if I'm paying for premium.    What's more, you're apparently limited to a certain number of stations, as I accidentally...

LandLockedPH

Newbie

1176 Views

8 replies

0 likes

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Reset device... Can't stream on iPhone

You have permission to reset me. I have a premium account but it does not recognize that on iPhone app.

Newbie

You have permission to reset me. I have a premium account but it does not recognize that on iPhone app.

Peter__

Community Legend

621 Views

1 replies

0 likes

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Logged in with Facebook but not synching to profile

So I have logged in to Spotify premium with Facebook but instead of showing my profile info from FB (like it used to) I am only seeing a sequence of numbers. I had to rebuild my following list. Why is Spotify not synching and forgetting my follow pre...

Visitor

So I have logged in to Spotify premium with Facebook but instead of showing my profile info from FB (like it used to) I am only seeing a sequence of numbers.   I had to rebuild my following ...

user-removed

Not applicable

794 Views

6 replies

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Solved!! Types of account?

Does the €4,99 subscription still exist?I don't feel like spending 9,99 per month!Thanks!

Casual Listener

Does the €4,99 subscription still exist? I don't feel like spending 9,99 per month! Thanks!

Liam

Community Legend

7176 Views

4 replies

0 likes

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Solved!! Can I pass my Facebook account to a new Spotify account?

Hello, I have an account in Spotify but it's from Facebook, because I signed up with my Facebook account. And would like to pass my playlist and all that could be possible to a new Spotify account without depending on Facebook, because I want to dele...

Visitor

Hello, I have an account in Spotify but it's from Facebook, because I signed up with my Facebook account. And would like to pass my playlist and all that could be possible to a new Spotify account wi...

Peter__

Community Legend

646 Views

1 replies

0 likes

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Spotify is not recognizing me as a paid premium user even though I AM

Help! Spotify Premium used to work. Then I accidentally signed out of spotify. When I tried to sign back in, it does NOT recognize me as a premium user (even though I am.) Also, all my playlists are gone. What gives?

Casual Listener

Help! Spotify Premium used to work. Then I accidentally signed out of spotify. When I tried to sign back in, it does NOT recognize me as a premium user (even though I am.) Also, all my playlists are ...

Peter__

Community Legend

687 Views

3 replies

0 likes

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Spotify Free on Different PC

Hi, so I am planning to get a new PC and possibly use my Spotify Free from the UK (rather than the US, as I have until now) and I am wondering, can I be sure I can access all of my playlists (I have at least 500 starred tracks). Please let me know.

Newbie

Hi, so I am planning to get a new PC and possibly use my Spotify Free from the UK (rather than the US, as I have until now) and I am wondering, can I be sure I can access all of my playlists (I have ...

Peter__

Community Legend

398 Views

1 replies

0 likes

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Playlists gone, no longer shows me as premium member.

I've been a premium member for quite some time. I logged out of my desktop app and logged back in, and all my playlists disappeared, as well as it showing me as a premium member. How can I fix this?

Visitor

I've been a premium member for quite some time. I logged out of my desktop app and logged back in, and all my playlists disappeared, as well as it showing me as a premium member. How can I fix this? ...

Peter__

Community Legend

340 Views

1 replies

0 likes

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Help me please

I have made a spotify account and was given a 48 hour trial but it has nearly ran out I have tried repeatedly to upgrade to spotify premium but every time I click on payment methods they just keep loading and won't load next page for me to type my de...

Casual Listener

I have made a spotify account and was given a 48 hour trial but it has nearly ran out I have tried repeatedly to upgrade to spotify premium but every time I click on payment methods they just keep lo...

Peter__

Community Legend

320 Views

1 replies

0 likes

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spotify premium on phone

I just upgraded to spotify premium and it wont work on my phone; it keeps telling me I have to buy premium when I try to play a playlist. How can I get itto work?

Newbie

I just upgraded to spotify premium and it wont work on my phone; it keeps telling me I have to buy premium when I try to play a playlist. How can I get itto work?

Liam

Community Legend

501 Views

2 replies

0 likes

  • 501 Views
  • 2 replies
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