Would like to cancel recurring payment but KEEP my current subscription until the end of month

[user-removed]

Hello,

I've just used my paypal account to buy (what I thought was) a one month subscription to Spotify. it turns out that I'll be billed repeatedly now, and I would like to turn that off, so I have paid for this month's subscription and it's a one off.

If I try changing my payment method to remove payment method, it just still tells me my PayPal account is being used.

How can I fix this? I don't want to be charged every month.

[Peter__ · Accepted solution]

Hey! Welcome to the community 🙂

You just need to cancel your subscription from the cancellation page. Your account will remain on the subscription plan until the next renewal date on your account.

Peter

[user-removed]

Thankyou! 🙂

[ragl_03]

Hi can you help me? I cancelled my subscription because I have a new card I want to add in order to keep paying for premium. I cancelled a fews days ago, but it tells me I have a recurring payment. I can't seem to cancel that and add my new payment information. It doesn't allow me to upgrade or anything. How can I do this? I would appreciate your help!

[Peter__]

Left a reply on your other post. 😉

[kkirkland05bk]

Help me. I still can't cancel, my subscribe from the upgrade premium to free spotify level. Please help.

[Dreadlord]

If you are not able to cancel your subscription from this page, then you can move ahead and check your issue with Customer Service .

[spaceguy18]

i just did what you said im in a promotion plan that gives three monts for the price of one i just hope it doesn't cancel my premium subscription after the mont .. im concerned because now in my account overwiew it shows me this right below where it says premium with a chemark in gray witch used to showed in green and showed me my next recurrent bill so i hope you didn't gave us bad info on this and so this what it showes now :

Your subscription payment failed.You'll lose your subscription if we don't have a working payment method for your account, so please update your payment details.
We will retry your payment in a few days.

[8Win8]

Because there is no real high resolution music. The promise made in 2021

is a…..

[Cloudy2day]

I was dealing with Selwyn L then Chris K trying to close down a long standing account   Chris asked me to refresh the page and disappeared.   I have and account that has been charged monthly for maybe 10 years plus.   I have forwarded bank details etc and you apparently cant find the charges?