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Solved!! Spotify in Japan

Hi, I'm a new member and will be signing up to Premium Subscription when my Trial expires next week. I am also moving to Japan for a year ? Am I able to still use Spotify Premium Australia subscription in Japan ? Any news on when you are commencing s...

Visitor

Hi, I'm a new member and will be signing up to Premium Subscription when my Trial expires next week.  I am also moving to Japan for a year ? Am I able to still use Spotify Premium Australia su...

user-removed

Not applicable

2718 Views

4 replies

0 likes

Account
  • 2718 Views
  • 4 replies
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Is there any way to sync my Windows media files with my Spotify?

i have a lot of music on my windows media that i cant find on spotify, and since i alredy own it, i dont want to buy them again on spotify, so is there any way i can sync them together?

Newbie

i have  a lot of music on my windows media that i cant find on spotify, and since i alredy own it, i dont want to buy them again on spotify, so is there any way i can sync them together?

MichaelJerzak

Composer

358 Views

1 replies

0 likes

  • 358 Views
  • 1 replies
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I can't delete my secondary Spotify account created by fb, and I can't get to my original accoun.

Hi! A secondary account was created thorough Facebook (I have the same mail adress and password for both) and now I can't terminate it so I can get to my original account that contain all my playlist, which I also pay for still!!! There is no help on...

Casual Listener

Hi!   A secondary account was created thorough Facebook (I have the same mail adress and password for both) and now I can't terminate it so I can get to my original account that contain all ...

morlid

Casual Listener

773 Views

6 replies

0 likes

Account
  • 773 Views
  • 6 replies
  • 0 likes

Problem with connection to Facebook account.

I lost all my playlists.. I wanted to check something on Spotify and for this purpose I created a second account (both of them are the free ones, not premium) .... Unfortunately, I made a terrible mistake. I connected a second account to Facebook sam...

Regular

I lost all my playlists..   I wanted to check something on Spotify and for this purpose I created a second account (both of them are the free ones, not premium) .... Unfortunately, I made a ...

Joe

Community Legend

799 Views

6 replies

0 likes

Free
Other
  • 799 Views
  • 6 replies
  • 0 likes

All payment methods are failing.

I'm trying to sign up for the free trial but get this message. "Payment failed Sorry, we couldn't process your order. This may be a result of your payment card or PayPal account being registered in a different country to the one you chose. Please try...

Newbie

I'm trying to sign up for the free trial but get this message.   "Payment failed Sorry, we couldn't process your order. This may be a result of your payment card or PayPal account bei...

Peter__

Community Legend

1758 Views

3 replies

0 likes

Subscription
  • 1758 Views
  • 3 replies
  • 0 likes

Solved!! charged without getting premium

today July 5, 2013 12:52:38 PDT i was charged $10.72 from spotify i stopped my premium free trial a long time ago, and my account is not on premium even after the charge. i want to know why i was charged,and how i can get my refund, I DON'T EVEN HAVE...

Newbie

today July 5, 2013 12:52:38 PDT i was charged $10.72 from spotify    i stopped my premium free trial a long time ago, and my account is not on premium even after the charge. i want ...

Peter__

Community Legend

1205 Views

4 replies

0 likes

  • 1205 Views
  • 4 replies
  • 0 likes

Need help (Urgent)

hi I cant seem to log into my account using my email address, i think i may have miss typed my email address when registering.i have given you my bank details for my email address & have not received any emails regarding welcoming to your servicei ca...

Casual Listener

hi I cant seem to log into my account using my email address, i think i may have miss typed my email address when registering. i have given you my bank details for my email address & have not re...

Peter__

Community Legend

473 Views

3 replies

0 likes

  • 473 Views
  • 3 replies
  • 0 likes

Solved!! Why are you overcharging me $10.82 for a $9.99 subscription?

Since you provide no email support, I have no choice but to ask here. My long-standing Premium account was suddenly overcharged $10.82 instead of $9.99. In addition, my account page states that I will be billed "$9.99 each month," yet just to the rig...

Casual Listener

Since you provide no email support, I have no choice but to ask here.   My long-standing Premium account was suddenly overcharged $10.82 instead of $9.99. In addition, my account page states...

Peter__

Community Legend

1578 Views

5 replies

0 likes

  • 1578 Views
  • 5 replies
  • 0 likes

Artist Banner

Hi, I recently got my artist page verified. How can I change his profile picture and add a big banner when you users click on his name? Thanks, Ernie

Newbie

Hi,   I recently got my artist page verified. How can I change his profile picture and add a big banner when you users click on his name?   Thanks, Ernie

Peter__

Community Legend

4884 Views

1 replies

1 likes

Account
Other
  • 4884 Views
  • 1 replies
  • 1 likes

can't use Premium account on device

I have a premium account, and have been listening to Spotify on my android phone since I set up the account. Around a month ago it stopped working on my phone. I can sign in by Facebook on my Mac, but not on my phone. When I click connect via Faceboo...

Casual Listener

I have a premium account, and have been listening to Spotify on my android phone since I set up the account. Around a month ago it stopped working on my phone. I can sign in by Facebook on my Mac, bu...

Peter__

Community Legend

461 Views

2 replies

0 likes

Login
Premium
  • 461 Views
  • 2 replies
  • 0 likes

Problem with Premium

My brother wanna buy me a gift card, but showed him "504 gateway time-out". What am I doing?

Visitor

My brother wanna buy me a gift card, but showed him "504 gateway time-out". What am I doing?

Peter__

Community Legend

582 Views

6 replies

0 likes

Premium
  • 582 Views
  • 6 replies
  • 0 likes

Playlists have disappeared

I set up a second account for a weekend project, then tried logging back into my original account to copy some playlists over. Ran into a few login issues but was finally able to get back into my account. When I did it asked for SMS password confirma...

Casual Listener

I set up a second account for a weekend project, then tried logging back into my original account to copy some playlists over. Ran into a few login issues but was finally able to get back into my acc...

Peter__

Community Legend

771 Views

7 replies

0 likes

  • 771 Views
  • 7 replies
  • 0 likes

Solved!! Ongoing login problems: can login and view playlists, but only in offline mode?

All my playlists have disappeared and from reading here it appears that I too may be caught up in the Facebook secondary account mess. I've followed all the instructions but can't seem to solve this-- and my situation seems to be a bit different. 1) ...

Regular

All my playlists have disappeared and from reading here it appears that I too may be caught up in the Facebook secondary account mess. I've followed all the instructions but can't seem to solve this-...

kiwanda

Regular

958 Views

4 replies

0 likes

  • 958 Views
  • 4 replies
  • 0 likes

How do I Switch Payment from Paypal to Gift Card?

Can't seem to switch? I have three months of gift cards and no way to use them....

Casual Listener

Can't seem to switch?  I have three months of gift cards and no way to use them....

Joe

Community Legend

1043 Views

4 replies

0 likes

  • 1043 Views
  • 4 replies
  • 0 likes

Problem with free 30 days trial on the cellphone..

I've just got the 30 days premium trial.. Cause I want to use it on my mobile.. But it doesn't work.. It says: Premium reguired. Spotify premium is required for on-demand mobile streaming. Itäs free to stream on desktop. But I just got this 30 days f...

Newbie

I've just got the 30 days premium trial.. Cause I want to use it on my mobile.. But it doesn't work.. It says: Premium reguired. Spotify premium is required for on-demand mobile streaming. Itäs free ...

Liam

Community Legend

505 Views

3 replies

0 likes

  • 505 Views
  • 3 replies
  • 0 likes

Password

So my account name is bradleywilliams1992<br>I try using the feature to reset password but I receive no email???<br><br>What can I do as I can not log in<br>My email is [snip]

Newbie

So my account name is bradleywilliams1992&lt;br&gt;I try using the feature to reset password but I receive no email???&lt;br&gt;&lt;br&gt;What can I do as I can not log in&amp...

Joe

Community Legend

365 Views

2 replies

0 likes

Account
Login
Premium
  • 365 Views
  • 2 replies
  • 0 likes

I want my account removed forever.

Case numbers: 00860081 & 00860074 Login: 1184143431 Thanks.

Visitor

Case numbers: 00860081 & 00860074 Login: 1184143431 Thanks.

Liam

Community Legend

687 Views

5 replies

0 likes

Account
  • 687 Views
  • 5 replies
  • 0 likes

Playlist seemingly detached from my account

I created a playlist yesterday ("For you" with 79 songs). The only other playlist I had was "Songs I Liked" from the radio. Both have disappeared and the only playlist I can view from my profile is one of my friend's who I started Following. I know m...

Newbie

I created a playlist yesterday ("For you" with 79 songs). The only other playlist I had was "Songs I Liked" from the radio. Both have disappeared and the only playlist I can view from my profile is o...

Jonahman10

Roadie

333 Views

1 replies

0 likes

Account
  • 333 Views
  • 1 replies
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tried activating a premium code, ended up paying for a subscription

Hello there I used to be a Premium user who changed phone company to telia which included a free spotify premium acc. I cancelled my subscription and waited the period and now tried activating. I had some trouble with it which I think is on there par...

Casual Listener

Hello there I used to be a Premium user who changed phone company to telia which included a free spotify premium acc. I cancelled my subscription and waited the period and now tried activating. I...

stu66er

Casual Listener

383 Views

2 replies

0 likes

Account
Subscription
  • 383 Views
  • 2 replies
  • 0 likes

Solved!! New laptop can you remove the old one?

My old laptop is toast and I have a new one now before I install spotify, I know from previous experience I can have a max of 3 devices. Was just trying to be proactive and see if you can remove old laptop so when I bring on the new laptop my account...

Regular

My old laptop is toast and I have a new one now before I install spotify, I know from previous experience I can have a max of 3 devices. Was just trying to be proactive and see if you can remove old ...

ChelseaG

Regular

714 Views

2 replies

0 likes

Account
Other
Premium
  • 714 Views
  • 2 replies
  • 0 likes