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I don't have the money for a credit card

Hi. I am new to Spotify and i want a premium account because i am sick of the commercials on spotify, and i want to listen music without commercials. The thing is i can't afford a credit card because i get welfare from the government in Holland, but ...

Newbie

Hi.   I am new to Spotify and i want a premium account because i am sick of the commercials on spotify, and i want to listen music without commercials. The thing is i can't afford a credi...

Peter__

Community Legend

332 Views

1 replies

0 likes

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  • 0 likes

Solved!! Payment for an old or non-existant account

Ive just had a payment deducted from my PayPal account for £ 9.99.I wouldnt mind if I were set up on Spotify....but Im not !!! I had a trial period some time ago. But it was cancelled. I want to cancel any membership I have with any or every Spotify ...

Casual Listener

Ive just had a payment deducted from my PayPal account for £ 9.99. I wouldnt mind if I were set up on Spotify....but Im not !!! I had a trial period some time ago. But it was cancelled. I want to ...

valves4884

Casual Listener

583 Views

2 replies

0 likes

Account
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Spotify on my Fan-Page from an Artist that is not me

Hello guys.On my Fanpage, there is (i never got asked nor did i never accepted anything) a spotify button, that links to a artist that is not me. Its someone else who has the same name but produces a complete different genre.How can i get rid of the ...

Newbie

Hello guys. On my Fanpage, there is (i never got asked nor did i never accepted anything) a spotify button, that links to a artist that is not me. Its someone else who has the same name but produces...

nwbsk

Regular

1011 Views

7 replies

0 likes

  • 1011 Views
  • 7 replies
  • 0 likes

Can't change password or e-mail

So I've encountered a problem.A wrong e-mail adres is connected to my spotify account and i don't know the password anymore.This means that I cannot change my information, neither can I set up a subscription.I do although have my account connected to...

Newbie

So I've encountered a problem. A wrong e-mail adres is connected to my spotify account and i don't know the password anymore. This means that I cannot change my information, neither can I set up a ...

Peter__

Community Legend

353 Views

1 replies

0 likes

  • 353 Views
  • 1 replies
  • 0 likes

Wanting Premium instead of Unlimited

I'm a new user so I got a gift card. I didn't know there were two different plans. I wanted Premium for my phone, but they gave me unlimited. So I want to upgrade. However, I do not want my card info in file because I only want those three months. I ...

Newbie

I'm a new user so I got a gift card. I didn't know there were two different plans. I wanted Premium for my phone, but they gave me unlimited. So I want to upgrade. However, I do not want my card info...

Peter__

Community Legend

618 Views

4 replies

0 likes

  • 618 Views
  • 4 replies
  • 0 likes

Can I buy an E-Card for a friend who is in another country?

Hello, I just wanted to know if I can buy a Spotify Premium E-Card for a friend in a different country (I'm in Australia, my friend is in Italy). Will she be able to redeem it? Thank you!

Newbie

Hello, I just wanted to know if I can buy a Spotify Premium E-Card for a friend in a different country (I'm in Australia, my friend is in Italy). Will she be able to redeem it? Thank you!

Peter__

Community Legend

532 Views

2 replies

0 likes

  • 532 Views
  • 2 replies
  • 0 likes

0 min left!

Hallo I cant listen to music because i have 0 min left, but when will i listen to music again?? help!

Casual Listener

Hallo   I cant listen to music because i have 0 min left, but when will i listen to music again?? help!

Peter__

Community Legend

1454 Views

4 replies

0 likes

  • 1454 Views
  • 4 replies
  • 0 likes

Un-starred songs aren't removed.

Every time I un-star a song on my laptop or phone, the song is not removed from my account device, and is persistent across logins. Is there any solution for this? Thanks

Visitor

Every time I un-star a song on my laptop or phone, the song is not removed from my account device, and is persistent across logins. Is there any solution for this?  Thanks

Peter__

Community Legend

451 Views

2 replies

0 likes

  • 451 Views
  • 2 replies
  • 0 likes

only 50 minutes left but have not hear 10 hours music yet!

spotify says that I onlyn had 50 minutes left, but have not hear 10 hours music yet! I have maybe hear about 2 hours! someone who can told me thats wong? help help help

Casual Listener

spotify says that I onlyn had 50 minutes left, but have not hear 10 hours music yet! I have maybe hear about 2 hours!   someone who can told me thats wong?   help help help

Peter__

Community Legend

478 Views

2 replies

0 likes

  • 478 Views
  • 2 replies
  • 0 likes

My account is not active anymore!? Please urgent help!

My account won't work anymore. the username i have is a long string of numbers and letters, and i never had a password, i only had the online account. i never actually downloaded spotify. now i have downloaded it, and since i dont have a password, i ...

Newbie

My account won't work anymore. the username i have is a long string of numbers and letters, and i never had a password, i only had the online account. i never actually downloaded spotify. now i have ...

Peter__

Community Legend

755 Views

2 replies

0 likes

  • 755 Views
  • 2 replies
  • 0 likes

Signed up with Facebook - can I change my username?

Hi, I signed up for Spotify a while back with my Facebook account and it gave me a bunch of numbers as a username. I was wondering if there's any way I can change my username from those numbers to something of my choice? I was also wondering if it wo...

Newbie

Hi, I signed up for Spotify a while back with my Facebook account and it gave me a bunch of numbers as a username. I was wondering if there's any way I can change my username from those numbers to so...

Peter__

Community Legend

11854 Views

2 replies

1 likes

  • 11854 Views
  • 2 replies
  • 1 likes

Double account, and i want to get rid of one of em

hi, i've got 2 accounts and i would like one of em to stop existing what do i need to do to make it so? greets Rick

Visitor

hi,   i've got 2 accounts and i would like one of em to stop existing what do i need to do to make it so?   greets Rick    

Joe

Community Legend

656 Views

3 replies

0 likes

Account
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Paid for premium but haven't got it

Spotify took money from my paypal account but it doesnt work... it's been 2 days ago since they took some money of my paypal but im still waiting on my premium activation! gr, Bazz

Newbie

Spotify took money from my paypal account but it doesnt work...   it's been 2 days ago since they took some money of my paypal but im still waiting on my premium activation!   gr, B...

Joe

Community Legend

340 Views

1 replies

0 likes

  • 340 Views
  • 1 replies
  • 0 likes

Solved!! is it possible to change my username

I joined through spotify not Facebook, but would like to change my username, is it possible?

Casual Listener

I joined through spotify not Facebook, but would like to change my username, is it possible?

Joe

Community Legend

1941 Views

1 replies

0 likes

  • 1941 Views
  • 1 replies
  • 0 likes

Premium dissapeared

Hello, I logged out yesterday and have had a fair bit of difficulty logging back in. My account was done via facebook and it would not let me log back in using those details yesterday (it was logging me in then asking me to sign in using an existing ...

Visitor

Hello,   I logged out yesterday and have had a fair bit of difficulty logging back in. My account was done via facebook and it would not let me log back in using those details yesterday (it ...

Taylor

Community Legend

298 Views

1 replies

0 likes

  • 298 Views
  • 1 replies
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Offline mode prob.

The playlist does not download every song when I hit offline mode! I've done it several times and it does not want to download every song and I have premium help me pls

Newbie

The playlist does not download every song when I hit offline mode! I've done it several times and it does not want to download every song and I have premium 😞 help me pls

Taylor

Community Legend

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes

I can't cancel my 30 day free trial subscription

Yesterday i choose 30 day free trial. Today i read about that after 30 days ill must pay for that. I want to cancel my 30 day subscription but the page http://support.spotify.com/pl/learn-more/faq/#!/article/How-to-cancel-your-subscription isnt worki...

Newbie

Yesterday i choose 30 day free trial. Today i read about that after 30 days ill must pay for that. I want to cancel my 30 day subscription but the page  http://support.spotify.com/pl/learn-...

Joe

Community Legend

2709 Views

3 replies

0 likes

  • 2709 Views
  • 3 replies
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Spotify on facebook

I have the spotify app on facebook. When I click on it to listen to my music, it takes me to their facebook page. Its aggravating. Help.

Casual Listener

I have the spotify app on facebook. When I click on it to listen to my music, it takes me to their facebook page. Its aggravating. Help.

Liam

Community Legend

531 Views

3 replies

0 likes

Account
  • 531 Views
  • 3 replies
  • 0 likes

Being used elsewhere and tracks played

When listening on my iPod in Wifi, I was told that my account was being used elsewhere, so what I was playing was stopped. Now, either this is a bug, possible, or someone is actually using my account. The easiest way for me to answer that question is...

Casual Listener

When listening on my iPod in Wifi, I was told that my account was being used elsewhere, so what I was playing was stopped.  Now, either this is a bug, possible, or someone is actually using my a...

Joe

Community Legend

827 Views

3 replies

0 likes

Premium
Security
  • 827 Views
  • 3 replies
  • 0 likes

Solved!! Premium for the wrong account.

Hi !I think everything is said in the tittle, is it possible to get off the premium from my old account (I've just paid a few minutes ago), and to get it on my real account ?Thanks!

Visitor

Hi ! I think everything is said in the tittle, is it possible to get off the premium from my old account (I've just paid a few minutes ago), and to get it on my real account ? Thanks!

user-removed

Not applicable

507 Views

2 replies

0 likes

  • 507 Views
  • 2 replies
  • 0 likes