Solved!! Premium for the wrong account.
Hi !I think everything is said in the tittle, is it possible to get off the premium from my old account (I've just paid a few minutes ago), and to get it on my real account ?Thanks!
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Start a topicHi !I think everything is said in the tittle, is it possible to get off the premium from my old account (I've just paid a few minutes ago), and to get it on my real account ?Thanks!
Visitor
Hi ! I think everything is said in the tittle, is it possible to get off the premium from my old account (I've just paid a few minutes ago), and to get it on my real account ? Thanks!
user-removed
Not applicable
486 Views
2 replies
0 likes
Hi I currently pay my Spotify premium through Virgin Media. However I will be leaving Virgin on The 7th September but would like to keep spotify premium what would be the best way to do this. Will I be able to use the same account and keep the same p...
Casual Listener
Hi I currently pay my Spotify premium through Virgin Media. However I will be leaving Virgin on The 7th September but would like to keep spotify premium what would be the best way to do this.  ...
Liam
Community Legend
341 Views
1 replies
0 likes
I made a playlist on one computer and when i wanted to listen to it on another computer, it wasn't there. How do i get playlist onto other computer?
Casual Listener
I made a playlist on one computer and when i wanted to listen to it on another computer, it wasn't there. How do i get playlist onto other computer?
Marco
Community Legend
282 Views
1 replies
0 likes
Hi i cant log in my account is spanish and im in france wht can i do? Urgent !!
Casual Listener
Hi i cant log in my account is spanish and im in france wht can i do? Urgent !!
Joe
Community Legend
276 Views
1 replies
0 likes
So this is what has happend, I had a account for almost a year now, my friend wanted an account so I made him one. I left the room while he was making his account and came back to him upset, he had tried to merge his new account with his facebook acc...
Newbie
So this is what has happend, I had a account for almost a year now, my friend wanted an account so I made him one. I left the room while he was making his account and came back to him upset, he had t...
Adam
Roadie
332 Views
1 replies
0 likes
I tried changing the password to my faceboook account and the music doesn't play when i hit the "play" button on facebook. It keeps prompting me with this message " We could not automatically log you into Spotify. Please log into Spotify with your Fa...
Casual Listener
I tried changing the password to my faceboook account and the music doesn't play when i hit the "play" button on facebook. It keeps prompting me with this message " We could not automatically log you...
dnvnlm
Casual Listener
451 Views
2 replies
0 likes
Hi does anyone know how I can get someone disconnected from my account? I made the mistake of logging into my spotify on their phone and not disconnecting and now I believe they have access to my account even after I changed my password. This kinda s...
Casual Listener
Hi does anyone know how I can get someone disconnected from my account? I made the mistake of logging into my spotify on their phone and not disconnecting and now I believe they have access to my acc...
Joe
Community Legend
672 Views
1 replies
0 likes
Dear Community, Long, long time ago I registered a Spotify account using my Facebook - back in the days, that was the only option (acc. 1223050376). Recently I moved to Spain and here I purchased the Premium subscription via Movistar (that allows me ...
Casual Listener
Dear Community, Long, long time ago I registered a Spotify account using my Facebook - back in the days, that was the only option (acc. 1223050376). Recently I moved to Spain and here I pu...
Joe
Community Legend
290 Views
1 replies
0 likes
First it said I completed my trial of 48 hours within an hour and now I want to delete my account
Newbie
First it said I completed my trial of 48 hours within an hour and now I want to delete my account
Joe
Community Legend
406 Views
1 replies
0 likes
Hello, I was recently in the Premium Free Trial but decided about halfway through the trail to switch to Unlimited. I was told the switch would be made on August 08, 2013 and I would be charged 4.99. I recently got charged 9.99 for Premium even thoug...
Casual Listener
Hello, I was recently in the Premium Free Trial but decided about halfway through the trail to switch to Unlimited. I was told the switch would be made on August 08, 2013 and I would be ch...
ariaes
Casual Listener
654 Views
3 replies
0 likes
I'm signed into spotify but can't listen to music. It keeps asking to start my premium even after I just charged it to my card. I updated the spotify app and the issue still continues. What do I need to do to fic this before I discontinue my account ...
Newbie
I'm signed into spotify but can't listen to music. It keeps asking to start my premium even after I just charged it to my card. I updated the spotify app and the issue still continues. What do I need...
Liam
Community Legend
335 Views
1 replies
0 likes
Hi My problem started when I wanted to log in not using Facebook. After that I could not log in, in any way or shape. I tried everything. Therefore I tried to log in as a new member because I thought that it would somehow clear the memory of my brows...
Casual Listener
Hi My problem started when I wanted to log in not using Facebook. After that I could not log in, in any way or shape. I tried everything. Therefore I tried to log in as a new member beca...
Hereandnow123
Casual Listener
793 Views
4 replies
0 likes
There is only one company being advertised on my station, and not only is it for Olive Garden (Yuck!) but it's the same one, over and over. Hearing the same exact (annoying ad after every 2-3 songs for Olive Garden makes me want to cause a Spaghetti ...
Newbie
There is only one company being advertised on my station, and not only is it for Olive Garden (Yuck!) but it's the same one, over and over. Hearing the same exact (annoying ad after ev...
Joe
Community Legend
463 Views
1 replies
1 likes
I was charged the premium month but that has not been and I would like to know where I can look to use it since I have taken the month
Newbie
I was charged the premium month but that has not been and I would like to know where I can look to use it since I have taken the month
Joe
Community Legend
679 Views
1 replies
0 likes
My payments are going out as usual but jtoday i just for message saying
I need premium to access music
What's going on? Should I stop my
direct debit
Visitor
My payments are going out as usual but jtoday i just for message saying I need premium to access music<br>What's going on? Should I stop my direct debit
Joe
Community Legend
322 Views
1 replies
0 likes
Hi! I live in NYC and I'm traveling to Barcelona and London for 3 weekes. Wondering if I would be able to use spotify over there? Sould I do something? Thanks,
Newbie
Hi! I live in NYC and I'm traveling to Barcelona and London for 3 weekes. Wondering if I would be able to use spotify over there? Sould I do something? Thanks,
Jonahman10
Roadie
23392 Views
2 replies
0 likes
I have a Spotify US Premium subscription account and will be travelling to Turkey and Greece for a couple of weeks. Will I be able to use my Spotify account in these countries?
Newbie
I have a Spotify US Premium subscription account and will be travelling to Turkey and Greece for a couple of weeks. Will I be able to use my Spotify account in these countries?
Adam
Roadie
352 Views
1 replies
0 likes
I have recently cancelled my premium perscription and moved to a new country (the US from Sweden). My old Swedish account was set to charge a friends CC for the subscription because it wouldn't accept my US credit card. Now I can find no way to chang...
Newbie
I have recently cancelled my premium perscription and moved to a new country (the US from Sweden). My old Swedish account was set to charge a friends CC for the subscription because it wouldn't...
Liam
Community Legend
1135 Views
1 replies
0 likes
Hi, I've just bought an e-card for 3 months Spotify premium to give as a present, The person didn't receive the email with the code and I accidentally activated it on my account, is it possible to disable it from my account and give it to the right p...
Casual Listener
Hi, I've just bought an e-card for 3 months Spotify premium to give as a present, The person didn't receive the email with the code and I accidentally activated it on my account, is it possible to di...
Adam
Roadie
843 Views
7 replies
0 likes
Me habeies cobrado dos veces el sevicio spotify premium del que ya me he dado de baja incluso antes de acabar el mes completo. Por favor pido se mr devuelva el dinero en mi cuenta de nuevo. Gracias.
Newbie
Me habeies cobrado dos veces el sevicio spotify premium del que ya me he dado de baja incluso antes de acabar el mes completo. Por favor pido se mr devuelva el dinero en mi cuenta de nuevo. Gracias.
Adam
Roadie
1000 Views
1 replies
0 likes