Playlists are gone
How do you recover them? They disappeared after logout and login.
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Start a topicHow do you recover them? They disappeared after logout and login.
Visitor
How do you recover them? They disappeared after logout and login. 😞
Peter__
Community Legend
299 Views
2 replies
0 likes
Hi, If I premium buy gift card for a friend, will they have to give their credit card details to activate it? In other words, will the card put them on a rolling subscription until they cancel? Any answers would be much appreciated. Cheers,Charlie
Newbie
Hi, If I premium buy gift card for a friend, will they have to give their credit card details to activate it? In other words, will the card put them on a rolling subscription until ...
Peter__
Community Legend
261 Views
1 replies
0 likes
Hello, Just now, I added a credit card to re-new my Spotify subscription. Instead of charging my credit card, it charged my PayPal. Is there a way they can adjust there where it charges my credit card and not my PayPal? Do I contact Spotify or do som...
Newbie
Hello, Just now, I added a credit card to re-new my Spotify subscription. Instead of charging my credit card, it charged my PayPal. Is there a way they can adjust there where it charges my c...
Peter__
Community Legend
427 Views
2 replies
0 likes
Will customer support let me undo this and switch to premium? I bought the giftcard for premium, not unlimited. When I redeemed the giftcard the only option on my screen was unlimited so I selected unlimited. I think my internet or something was bein...
Regular
Will customer support let me undo this and switch to premium? I bought the giftcard for premium, not unlimited. When I redeemed the giftcard the only option on my screen was unlimited so I selected u...
Peter__
Community Legend
640 Views
6 replies
0 likes
How can I get access to the browser-based beta version of Spotify? I have a Windows 8 (Surface Pro) tablet and I'd love to try out the bigger, touch-friendlier, browser-based version instead of using the desktop version. How can I sign up? Thanks
Regular
How can I get access to the browser-based beta version of Spotify? I have a Windows 8 (Surface Pro) tablet and I'd love to try out the bigger, touch-friendlier, browser-based version instead of using...
Peter__
Community Legend
983 Views
6 replies
0 likes
Spotify does not recognise the email address i used to sign up for spotify so cannot reset my password..... maybe linked to the fact that i recently changed my facebook password. do not really want my spotify linked to my facebook account tbh spotify...
Newbie
Spotify does not recognise the email address i used to sign up for spotify so cannot reset my password..... maybe linked to the fact that i recently changed my facebook password. do...
Taylor
Community Legend
524 Views
1 replies
0 likes
I would get premium and whenever i try to play my playlist it says i dont have premium
Casual Listener
I would get premium and whenever i try to play my playlist it says i dont have premium
Taylor
Community Legend
356 Views
3 replies
0 likes
I'm more and more running into problems where search results contain unavailable tracks. Sometimes they make little sense to me. E.g. this : Hiromi – Move: The Trio Project . A recent album from 1 artist with 2 other contributors on each track. Yet, ...
Music Fan
I'm more and more running into problems where search results contain unavailable tracks. Sometimes they make little sense to me. E.g. this : Hiromi – Move: The Trio Project . A recent album...
Taylor
Community Legend
453 Views
1 replies
0 likes
I have several playlists with a sizeable number of songs. Everytime I add a song, it goes to the bottom. I know that you can click "Added" at the top, but I was wondering if I can make my playlists default to this? I don't want to have to manually cl...
Casual Listener
I have several playlists with a sizeable number of songs. Everytime I add a song, it goes to the bottom. I know that you can click "Added" at the top, but I was wondering if I can make my playlists d...
Taylor
Community Legend
333 Views
1 replies
0 likes
Is there anyway that I can recover my music? I originally had an account synced with facebook, I then made a new account without connecting to facebook then I later accidentally connected with facebook losing all of my music that I had with my first ...
Newbie
Is there anyway that I can recover my music? I originally had an account synced with facebook, I then made a new account without connecting to facebook then I later accidentally connected with facebo...
Taylor
Community Legend
250 Views
1 replies
0 likes
ive been a new member for lil over month now. i am premium member in good standing. i have checked account and it tells me im ok on there end. But when i am listening to music. After every 5 or so tracks play. There is a promotional ad that pops on. ...
Casual Listener
ive been a new member for lil over month now. i am premium member in good standing. i have checked account and it tells me im ok on there end. But when i am listening to music. After every 5 or so tr...
domlora
Casual Listener
478 Views
3 replies
0 likes
So i'm trying to log-in for the first time ever and I got a warning message saying I can't log-in because my country doesn't match the one in my profile. I live in the USA, have a USA IP and no proxy. My profile says USA, connected through a USA PayP...
Newbie
So i'm trying to log-in for the first time ever and I got a warning message saying I can't log-in because my country doesn't match the one in my profile. I live in the USA, have a USA IP and no proxy...
Taylor
Community Legend
475 Views
1 replies
0 likes
Hola muy buenas tardes. Yo tenia una cuenta premium hasta el dia 1/4/13 en el que de repente se borraron mis listas, mis canciones favorita y comenzó una prueba de premium de 48h. Ya he realizado o intentado realizar los pasos que se indican en la ay...
Visitor
Hola muy buenas tardes. Yo tenia una cuenta premium hasta el dia 1/4/13 en el que de repente se borraron mis listas, mis canciones favorita y comenzó una prueba de premium de 48h. Ya he realizado o i...
user-removed
Not applicable
404 Views
2 replies
0 likes
Accidentily deleted a playlis. How can I restore this?
Newbie
Accidentily deleted a playlis. How can I restore this?
Taylor
Community Legend
371 Views
1 replies
0 likes
My premium is not working. My spotify is letting me see all my playlist but whenever I pick a song it tells me to go to radio mode. The only way to play it is to download the songs to my device/iPhone.
Casual Listener
My premium is not working. My spotify is letting me see all my playlist but whenever I pick a song it tells me to go to radio mode. The only way to play it is to download the songs to my device/iPhon...
Buddyh
Casual Listener
802 Views
6 replies
0 likes
I usually don't care about the suggested albums until my job was in the line. He's the deal, I have Spotify running on startup, so the first thing I do is to fire up my laptop and get some coffee. By the time I come back everything is loaded for me (...
Casual Listener
I usually don't care about the suggested albums until my job was in the line. He's the deal, I have Spotify running on startup, so the first thing I do is to fire up my laptop and get some coffee. By...
fanito
Casual Listener
724 Views
2 replies
0 likes
I have a premium subscription, and I have playlists created but recently when on continuos play certain songs are silent, spotify acts like it's playing them but it's not. The help section on this tells me to check the volume on my computer, really? ...
Newbie
I have a premium subscription, and I have playlists created but recently when on continuos play certain songs are silent, spotify acts like it's playing them but it's not. The help section on t...
Peter__
Community Legend
433 Views
1 replies
0 likes
I Was just wondering why, after 27 months of using Pay Pal with a bank account connected to it to pay for Spotify, I now receive emails telling me my payment has failed because there is no credit card connected. There has never been a CC connected to...
Casual Listener
I Was just wondering why, after 27 months of using Pay Pal with a bank account connected to it to pay for Spotify, I now receive emails telling me my payment has failed because there is no credit car...
Willematrix
Casual Listener
710 Views
4 replies
0 likes
My spotify account is set up to my university email account. This has been cancelled now and I need to change the email address. I am only able to do this by entering my passwprd, however, Icannot remember it. My student premium account payments have...
Casual Listener
My spotify account is set up to my university email account. This has been cancelled now and I need to change the email address. I am only able to do this by entering my passwprd, however, Icannot re...
Peter__
Community Legend
584 Views
4 replies
0 likes
I never clicked follow for this guy. Everytime I login, I am following him, and everytime I click unfollow. If I login again, there he is. I dont want my activity feed filled up with all this guys songs, I dont know him, I dont care what he listens t...
Newbie
I never clicked follow for this guy. Everytime I login, I am following him, and everytime I click unfollow. If I login again, there he is. I dont want my activity feed filled up with all this guys so...
Taylor
Community Legend
718 Views
1 replies
0 likes