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Facebook Login Issue

So today, Spotify decided to do some weird things: Opened Spotify on iPhone 5, my account was logged out and asked me to login. I use Facebook login as usual Spotify tells me I have 48 hours free trial, and that all of my music/playlists/settings are...

Visitor

So today, Spotify decided to do some weird things: Opened Spotify on iPhone 5, my account was logged out and asked me to login. I use Facebook login as usual Spotify tells me I have 48 hours fr...

Sam

Spotify

852 Views

4 replies

0 likes

  • 852 Views
  • 4 replies
  • 0 likes

Obtain a Spotify username and password is not sending the E-Mail with Password

During the past 48 hours I've requested a separate password three times in order to obtain a Spotify username (instead of using Facebook), but with no success. The email never reach my inbox. What to do?

Visitor

During the past 48 hours I've requested a separate password three times in order to obtain a Spotify username (instead of using Facebook), but with no success. The email never reach my inbox. What to...

Taylor

Community Legend

364 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

offline help

My playlist only downloaded half of my songs and I can't get it to download the rest. I even tried to reinstall the app. Please help!!

Casual Listener

My playlist only downloaded half of my songs and I can't get it to download the rest. I even tried to reinstall the app. Please help!!

Joe

Community Legend

801 Views

5 replies

0 likes

Premium
  • 801 Views
  • 5 replies
  • 0 likes

user name and password or login

hi, when I loogout from ipad and loogin there is my playlist, but there also is signt that its trial wersion for 46 hours... why??? 2 tging is, that I'm trying set up my ampyfire - conected to internet - with spotify and giving the same login and pas...

Newbie

hi, when I loogout from ipad and loogin there is my playlist, but there also is signt that its trial wersion for 46 hours... why???   2 tging is, that I'm trying set up my ampyfire - conec...

Sam

Spotify

473 Views

2 replies

0 likes

  • 473 Views
  • 2 replies
  • 0 likes

Right picture but wrong name!

Hi! I have the same problem as many other people seem to have aswell where my Spotify suddenly have changed my name (Madeleine Andersson) Spotify account name as "Andeeersson" and profile picture and are now using my moms name and picture. I have bee...

Visitor

Hi!   I have the same problem as many other people seem to have aswell where my Spotify suddenly have changed my name (Madeleine Andersson) Spotify account name as "Andeeersson" and profile ...

Taylor

Community Legend

389 Views

1 replies

0 likes

Account
  • 389 Views
  • 1 replies
  • 0 likes

Facebook deactivation takes away what I PAY for!!!

Hello. I am extremely frustrated because I have to legally (in the bylaws of sorority recruitment) deactivate my Facebook until September. I PAY for spotify premium and I use it daily on my phone, but deactivating Facebook takes away WHAT I PAY FOR. ...

Newbie

Hello. I am extremely frustrated because I have to legally (in the bylaws of sorority recruitment) deactivate my Facebook until September. I PAY for spotify premium and I use it daily on my phone, bu...

Sam

Spotify

564 Views

3 replies

0 likes

  • 564 Views
  • 3 replies
  • 0 likes

Multiiple charges: three times a month since APRIL

I have been getting 2-3 charges A MONTH since I started using spotify in APRIL. I am unable to fill out the contact for because it wont let me type a message or SEND the complaint. Not sure what to do at this point so I cancelled my subscription and ...

Casual Listener

I have been getting 2-3 charges A MONTH since I started using spotify in APRIL.  I am unable to fill out the contact for because it wont let me type a message or SEND the complaint.  Not su...

Adam

Roadie

1231 Views

7 replies

0 likes

Account
  • 1231 Views
  • 7 replies
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Spotify iPhone App Wrong Trial

The Spotify iPhone app is saying that my trial has ended or that there are 21 days left to my trial when I have Spotify Premium and I pay $10 a month. SOMEBODY FIX THIS ANNOYING THING! I have tried to re-install and re-login but that doesnt work!

Roadie

The Spotify iPhone app is saying that my trial has ended or that there are 21 days left to my trial when I have Spotify Premium and I pay $10 a month. SOMEBODY FIX THIS ANNOYING THING! I have tried t...

Peter__

Community Legend

5209 Views

21 replies

0 likes

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  • 21 replies
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I'm a spotify premium member but my mobile device says 30 days is up

I have been a premium member for quite some time, but today I got a message on my mobile device that my 30 day trial is up and my playlists are no longer available offline. My last supscription payment was made on 7/22/13.

Newbie

I have been a premium member for quite some time, but today I got a message on my mobile device that my 30 day trial is up and my playlists are no longer available offline.  My last supscription...

Taylor

Community Legend

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
  • 0 likes

Why cant i buy a gift card?

Im from New Zealand and want to buy my friends Spotify premium for their wedding present. When i go to the page, it says that the gift cards are unavailable in my country?? Why do you make it hard for me to give you my money for a full year of premum...

Casual Listener

Im from New Zealand and want to buy my friends Spotify premium for their wedding present.   When i go to the page, it says that the gift cards are unavailable in my country??   Why do y...

Richard

Community Legend

1943 Views

11 replies

0 likes

  • 1943 Views
  • 11 replies
  • 0 likes

Recover deleted playlist

Please help me recover deleted playlist.

Newbie

Please help me recover deleted playlist.

Joe

Community Legend

256 Views

1 replies

0 likes

  • 256 Views
  • 1 replies
  • 0 likes

Cannot get spotify in my I-phone

Hi, I cannot get spotify in my I-phone. I have got Spotify premium but I only got 48 hours in my I-phone. How do I solve this? Best, Mikael

Newbie

Hi,   I cannot get spotify in my I-phone. I have got Spotify premium but I only got 48 hours in my I-phone. How do I solve this?   Best, Mikael

Joe

Community Legend

273 Views

1 replies

0 likes

  • 273 Views
  • 1 replies
  • 0 likes

Solved!! Merging Facebook account and Spotify account

Hello, there. Now, let me just explain the title because it would be weird if I wrote the title anything else. It should really be "Merging Facebook Spotify-account and Spotify account", lol. Here's my issue = When I first downloaded Spotify on my ce...

Visitor

Hello, there. Now, let me just explain the title because it would be weird if I wrote the title anything else. It should really be "Merging Facebook Spotify-account and Spotify account", lol. H...

Joe

Community Legend

1655 Views

1 replies

2 likes

Account
  • 1655 Views
  • 1 replies
  • 2 likes

Problems with subscription

I pay for the premium subscription and Spotify is acting like it is a free subscription. I can't play stuff offline. This has been the case for the past 3 months. How is this possible?

Newbie

I pay for the premium subscription and Spotify is acting like it is a free subscription. I can't play stuff offline. This has been the case for the past 3 months.  How is this possible?

Joe

Community Legend

289 Views

1 replies

0 likes

  • 289 Views
  • 1 replies
  • 0 likes

Need help regaining access to account because Facebook is locked and e-mail account deleted.

Hi! I have a Spotify premium account connected to my Facebook that is using an older e-mail address of mine. On July 29th I attempted to sign into my Facebook to find that my password had been changed and that Hotmail has deleted my e-mail account. I...

Newbie

Hi! I have a Spotify premium account connected to my Facebook that is using an older e-mail address of mine.  On July 29th I attempted to sign into my Facebook to find that m...

Peter__

Community Legend

509 Views

1 replies

0 likes

Account
Login
Premium
Security
  • 509 Views
  • 1 replies
  • 0 likes

I can't listen to my offline music

I can't listen to my music when I'm offline. And my downloaded lists are disepearing all the time. What can i do ??

Newbie

I can't listen to my music when I'm offline. And my downloaded lists are disepearing all the time. What can i do ??

Peter__

Community Legend

1590 Views

4 replies

0 likes

  • 1590 Views
  • 4 replies
  • 0 likes

wrong country

Hey hey, I've been using Free Spotify in the California for a while now. I moved to a different part of the state to go to school, and after working for a few days in my new location, Spotify has started to give me an error message saying I can't use...

Newbie

Hey hey,   I've been using Free Spotify in the California for a while now. I moved to a different part of the state to go to school, and after working for a few days in my new location, Spot...

Peter__

Community Legend

567 Views

3 replies

0 likes

Free
Subscription
  • 567 Views
  • 3 replies
  • 0 likes

Error 408

Hi I downloaded this app when travelling in America. Now I'm back in Australia I can't log in and get error 408.

Casual Listener

Hi I downloaded this app when travelling in America. Now I'm back in Australia I can't log in and get error 408.

Peter__

Community Legend

521 Views

3 replies

0 likes

Account
  • 521 Views
  • 3 replies
  • 0 likes

gift card not working

Just purchased a card for a month of spotify premium but when I try to redeem the code I get a message saying 'oops somthing went wrong please try again' I tried multiple times using the correct code behind the sticker and my store reciect says card ...

Casual Listener

Just purchased a card for a month of spotify premium but when I try to redeem the code I get a message saying 'oops somthing went wrong please try again'   I tried multiple times using the ...

Joe

Community Legend

3846 Views

19 replies

1 likes

  • 3846 Views
  • 19 replies
  • 1 likes

Facebook login fail.

Hi there,I'm a Spotify Free user with a Facebook login, and my login has failed even after I checked my email and password. I've also tried changing my Facebook password as the Help FAQ suggested and reinstalling the program on my computer, but I sti...

Regular

Hi there, I'm a Spotify Free user with a Facebook login, and my login has failed even after I checked my email and password. I've also tried changing my Facebook password as the Help FAQ suggested...

Colinc

Newbie

1651 Views

5 replies

0 likes

  • 1651 Views
  • 5 replies
  • 0 likes