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And yes i have checked all the junk/spam mail and regular inbox.
And yes i have checked all the junk/spam mail and regular inbox.
Community Legend
319 Views
1 replies
0 likes
Hi all. I got the yellow bar at the top of my spotify for a paypal payment being missed. I added funds to the account, but I cannot see any way to get the payment processed before the account gets switched. Additionally, there is no clear contact met...
Hi all. I got the yellow bar at the top of my spotify for a paypal payment being missed. I added funds to the account, but I cannot see any way to get the payment processed before the...
Community Legend
289 Views
1 replies
0 likes
Help. Do i miss all MY playlists with spotify premium now when i quit the deal with spotify included in the mobile phone. How can i pay direct and keep MY old playlists. Can i keep same username and passworld?
Help. Do i miss all MY playlists with spotify premium now when i quit the deal with spotify included in the mobile phone. How can i pay direct and keep MY old playlists. Can i keep same username and ...
Community Legend
371 Views
2 replies
0 likes
I have deleted my Facebook account. When I log into Spotify it reactivates it. I do not want to reactivate the Facebook account, and I am not a premium user on Spotify. I initially set up my Spotify with just an email address and not through Facebook...
I have deleted my Facebook account. When I log into Spotify it reactivates it. I do not want to reactivate the Facebook account, and I am not a premium user on Spotify. I initially set up my Spotify ...
Community Legend
1442 Views
11 replies
0 likes
Where is all of my playlists ? Logged in today, and all of them where gone...
Where is all of my playlists ? Logged in today, and all of them where gone...
Casual Listener
437 Views
2 replies
0 likes
Hi, I accidently deleted My playlist. I hope you can help me please. The playlist was called noname. It was My favorite list, tanks / Madelene
Hi, I accidently deleted My playlist. I hope you can help me please. The playlist was called noname. It was My favorite list, tanks / Madelene
Community Legend
469 Views
4 replies
0 likes
I signed up for a free trial but only used it a few times and forgot to cancel the subscription. I haven't used the account since the payment and I would like my money back as I really don't want to use it. What can I do?
I signed up for a free trial but only used it a few times and forgot to cancel the subscription. I haven't used the account since the payment and I would like my money back as I really don't want to ...
Community Legend
352 Views
1 replies
0 likes
I have made a support request ref:_00DD0pxIW._500D0QrSZc:ref a while back. It is about an album by "Beats me" called "Dream away". It was published in May 2013 and was deleted a month later. Now there are already 15 albums available on Spotify by Bea...
I have made a support request ref:_00DD0pxIW._500D0QrSZc:ref a while back. It is about an album by "Beats me" called "Dream away". It was published in May 2013 and was deleted a...
Community Legend
745 Views
1 replies
0 likes
Hi, I seem to be converted back to a basic package when I pay for unlimited. This needs to be fixed, How?
Hi, I seem to be converted back to a basic package when I pay for unlimited. This needs to be fixed, How?
Community Legend
351 Views
1 replies
0 likes
I do not understand why I'm logged in to facebook and I can seem to share anything. I've sent several shares to friends on Facebook and they say that it only says there is an attachment and cannot open it. I've checked my settings and everything seem...
I do not understand why I'm logged in to facebook and I can seem to share anything. I've sent several shares to friends on Facebook and they say that it only says there is an attachment and cannot op...
Community Legend
884 Views
5 replies
0 likes
Help: When I check my account status, there is no payment info even entered, nor do I have any receipts available. Is someone unauthorized using my card for payment?? Please advise. ~Julie ([Snip-Email(Privacy)-Peter]) <>
Help: When I check my account status, there is no payment info even entered, nor do I have any receipts available. Is someone unauthorized using my card for payment?? Please advise. ~Julie...
Community Legend
383 Views
1 replies
0 likes
I'm trying to set it up so I can log in on my phone but the email to set username and password won't send and when I click log in with facebook on the app it takes me to some page that doesn't exist
I'm trying to set it up so I can log in on my phone but the email to set username and password won't send and when I click log in with facebook on the app it takes me to some page that doesn't exist
Community Legend
597 Views
3 replies
0 likes
I have emailed the payments team 3 times over 3 days. No response? I am a paying customer and just paid this month and yet you disable my account. Not happy.
I have emailed the payments team 3 times over 3 days. No response? I am a paying customer and just paid this month and yet you disable my account. Not happy.
Roadie
965 Views
8 replies
0 likes
Hey I'm a premium user, and want to delete my facebook account for reasons outside of spotify, but every time I log into spotify it reactivates my facebook account, because that's how I created my Spotify account.I think you guys at HQ really need to...
Hey I'm a premium user, and want to delete my facebook account for reasons outside of spotify, but every time I log into spotify it reactivates my facebook account, because that's how I created my Sp...
Community Legend
518 Views
2 replies
0 likes
Hi guys. I got a e-card gift code for 12 months and at the moment i'm still using unlimited (16 days left) , can i transfer these 16 days in to 8 days without paying monthly to activate the code? If no , can i activate the code when the account is sp...
Hi guys. I got a e-card gift code for 12 months and at the moment i'm still using unlimited (16 days left) , can i transfer these 16 days in to 8 days without paying monthly to activate th...
Casual Listener
2085 Views
5 replies
0 likes
Hi, I got 2 accounts where i cannot login to my second account. Even though i try to reset my password with my first username, my new username, and my email to the account where I'm getting email from that my subscription is going to end. I've tried ...
Hi, I got 2 accounts where i cannot login to my second account. Even though i try to reset my password with my first username, my new username, and my email to the account where I'm gettin...
Regular
980 Views
8 replies
0 likes
Hello, On Friday I've won a 3 month premium subscription from a Spotify Poland in a contest. I used the code and even got a receipt to my e-mail. The account on the site was showing that my subscription is valid until November. Right now my spotify o...
Hello, On Friday I've won a 3 month premium subscription from a Spotify Poland in a contest. I used the code and even got a receipt to my e-mail. The account on the site was showing that m...
Community Legend
680 Views
7 replies
0 likes
The card I have used to pay Spottify with has expired. I would like to change the payment methods, but when I select the radio button with the new credit card logo and click "next" it shows: Oops! Something went wrong, please try again or check out o...
The card I have used to pay Spottify with has expired. I would like to change the payment methods, but when I select the radio button with the new credit card logo and click "next" it shows: Oop...
Spotify
380 Views
2 replies
0 likes
Hi there I'm getting the above message when I try to undergrade my account to unlimited. I can't find any option to contact support on this website, which is odd - hopefully someone here can help me out. Cheers Ian
Hi there I'm getting the above message when I try to undergrade my account to unlimited. I can't find any option to contact support on this website, which is odd - hopefully someone here c...
Spotify
651 Views
2 replies
0 likes
Hello everyone I just got Spotify Premium today and i dont like it, do you think they will give me a refund ? i have contacted their support team asking them .but i wanted to hear what u guys thought
Hello everyone I just got Spotify Premium today and i dont like it, do you think they will give me a refund ? i have contacted their support team asking them .but i wanted to hear what u g...
Spotify
1068 Views
5 replies
0 likes
