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why am i still gettings ads with my music? thought the £4.99 was so you didnt have ANY ads ?
why am i still gettings ads with my music? thought the £4.99 was so you didnt have ANY ads ?
Roadie
681 Views
5 replies
0 likes
I have a Spotify Premium account. I know that with it we are allowed to use our account on 3 different devices. However, since my account is linked to my Facebook, I can not figure out how to log in without clicking the "Login with Facebook" choice. ...
I have a Spotify Premium account. I know that with it we are allowed to use our account on 3 different devices. However, since my account is linked to my Facebook, I can not figure ...
Community Legend
812 Views
1 replies
0 likes
The subject says it all. I'd like to delete my account permanantly and your contact form doesn't work. All I see is this message when I go to the contact form page: Contact Spotify Support Before submitting a support request, please look at our FAQ a...
The subject says it all. I'd like to delete my account permanantly and your contact form doesn't work. All I see is this message when I go to the contact form page: Contact Spotify Support...
Casual Listener
662 Views
2 replies
1 likes
I have been a spotify premium member for a year, I recently got a new debit card and had to change my payment information in order to reactivity my premium membership. I looked at my bank account and I was charged twice rather than just the one $9.99...
I have been a spotify premium member for a year, I recently got a new debit card and had to change my payment information in order to reactivity my premium membership. I looked at my bank account and...
Community Legend
382 Views
1 replies
0 likes
I have a friend who changed har e-mail address, and a friend logged her out of Spotify, so now she can't access her Spotify account anymore. She is still paying each month for the account, but can't login Is there somehow possible to get her account ...
I have a friend who changed har e-mail address, and a friend logged her out of Spotify, so now she can't access her Spotify account anymore. She is still paying each month for the account, but can't ...
Spotify Legend
528 Views
1 replies
0 likes
Can you please delete my account a.s.a.p. I have tried to do this, however there seems to be no easy solution which is very wrong. There is no drop down menu on the contact form when I follow the link, so I cannot fill it out. Please sort this out as...
Can you please delete my account a.s.a.p. I have tried to do this, however there seems to be no easy solution which is very wrong. There is no drop down menu on the contact form when I follow the l...
Spotify Legend
441 Views
2 replies
1 likes
Been having constant problems with the connectivity on this app. Thought I had cancelled it but it charged me for this month. I want a refund. Who do I contact?
Been having constant problems with the connectivity on this app. Thought I had cancelled it but it charged me for this month. I want a refund. Who do I contact?
Community Legend
412 Views
3 replies
0 likes
when i go in this link https://www.spotify.com/uk/account/set-device-password/ to get and email sent to me so i can get a password for my onkyo the follwing message is what i keep getting on the spotify website there was a problem sending your e-mail...
when i go in this link https://www.spotify.com/uk/account/set-device-password/ to get and email sent to me so i can get a password for my onkyo the follwing message is what i keep getting...
Spotify Legend
1880 Views
13 replies
0 likes
Hello, I have been trying to get in touch with someone by doing the "About Us" contact form and have not received any responses!! 3 times I have tried.. I payed for the premium and am unable to access any of my previous playlists or any new music! PL...
Hello, I have been trying to get in touch with someone by doing the "About Us" contact form and have not received any responses!! 3 times I have tried.. I payed for the premium and am unable to acces...
Community Legend
599 Views
5 replies
0 likes
Via mijn alles-in-een pakket van de KPN maak ik gebruik van Spotify Premium. Op onverklaarbare wijze is het nu i.p.v. premium free geworden en zijn mijn afspeellijsten weg. Ik heb al gebeld met KPN maar die kunnen me niet helpen.
Via mijn alles-in-een pakket van de KPN maak ik gebruik van Spotify Premium. Op onverklaarbare wijze is het nu i.p.v. premium free geworden en zijn mijn afspeellijsten weg. Ik heb al gebeld met KPN m...
Newbie
409 Views
2 replies
0 likes
I will now uninstall your program.
I will now uninstall your program.
Community Legend
403 Views
1 replies
0 likes
Hello. I have a problem which is that I cannot remember the password to my account, and if that wasn't enough, I am not able to receive the email where I can reset the password. I have also sent a contact form, which I did get an automated reply from...
Hello. I have a problem which is that I cannot remember the password to my account, and if that wasn't enough, I am not able to receive the email where I can reset the password. I have also sent a co...
Community Legend
2416 Views
8 replies
1 likes
Sehr geehrtes Spotify-Team, Ich Habe seid 2 months bei IHNEN Ein Premium-Abo , NOCH Habe Aber allerdings keine Rechnung erhalten. es währe sehr nett If you mir Eine neue Klarna-Rechnung ausstellen könnten.
Sehr geehrtes Spotify-Team, Ich Habe seid 2 months bei IHNEN Ein Premium-Abo , NOCH Habe Aber allerdings keine Rechnung erhalten. es währe sehr ...
Community Legend
1343 Views
3 replies
0 likes
Hello, today when I was opening Spotify it said my country doesnt match with my country I set up in my profile. I am living in germany and I should have a german IP, so I dont understand why I can't use Spotify online mode anymore. I haven't bought P...
Hello, today when I was opening Spotify it said my country doesnt match with my country I set up in my profile. I am living in germany and I should have a german IP, so I dont understand...
Community Legend
479 Views
2 replies
0 likes
I am trying to cancel but have forgotton my password. There seems to be no way to get the password sent to me as I am always directed to editing my profile which also requires the same password!!!! Very frustrating.
I am trying to cancel but have forgotton my password. There seems to be no way to get the password sent to me as I am always directed to editing my profile which also requires the same password!!!! V...
Community Legend
330 Views
1 replies
0 likes
I cann't start Spotify premium! No sound!
I cann't start Spotify premium! No sound!
Community Legend
370 Views
1 replies
0 likes
I cancelled my spotify before the free trial ended because it said I wouldn't be charged if I did, but I'm still being charged every month and my phone bill is too much too pay for. How do I get my money back?
I cancelled my spotify before the free trial ended because it said I wouldn't be charged if I did, but I'm still being charged every month and my phone bill is too much too pay for. How do I get my m...
Community Legend
281 Views
1 replies
0 likes
Hi, i am using spotify for quite a while now, and last month i reached my 10 hour limit so i couln't listen to my favorite music. the last 2 weeks i din't use spotify, and todat i wanted to listen tot some music on spotify but i am still on my maximu...
Hi, i am using spotify for quite a while now, and last month i reached my 10 hour limit so i couln't listen to my favorite music. the last 2 weeks i din't use spotify, and todat...
Spotify Legend
411 Views
1 replies
0 likes
I am a Spotify Premium subscriber and am changing my bank current account. All direct debits have moved across from the old to the new account automatically, apart from the Spotify one. How can I change the bank details against the Spotify subscripti...
I am a Spotify Premium subscriber and am changing my bank current account. All direct debits have moved across from the old to the new account automatically, apart from the Spotify one. How can I cha...
Not applicable
2671 Views
4 replies
0 likes
I created my Spotify username a long time ago, and then later forgot about it and Signed in with facebook when I started using Spotify again. Since then, I've reverted back to my old account and bought premium with it, but now I have a weird issue. W...
I created my Spotify username a long time ago, and then later forgot about it and Signed in with facebook when I started using Spotify again. Since then, I've reverted back to my old acco...
Community Legend
569 Views
4 replies
0 likes
