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Solved!! Logging in with a username and password if setup through Facebook

I have a Spotify Premium account. I know that with it we are allowed to use our account on 3 different devices. However, since my account is linked to my Facebook, I can not figure out how to log in without clicking the "Login with Facebook" choice. ...

Newbie

I have a Spotify Premium account.  I know that with it we are allowed to use our account on 3 different devices.  However, since my account is linked to my Facebook, I can not  figure ...

Peter__

Community Legend

867 Views

1 replies

0 likes

Login
  • 867 Views
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You Contact form doesn't work and I want to delete my account!!!!

The subject says it all. I'd like to delete my account permanantly and your contact form doesn't work. All I see is this message when I go to the contact form page: Contact Spotify Support Before submitting a support request, please look at our FAQ a...

Casual Listener

The subject says it all. I'd like to delete my account permanantly and your contact form doesn't work. All I see is this message when I go to the contact form page:   Contact Spotify Support...

elizabethhollmo

Casual Listener

722 Views

2 replies

1 likes

  • 722 Views
  • 2 replies
  • 1 likes

Charged twice for premium monthly Membership

I have been a spotify premium member for a year, I recently got a new debit card and had to change my payment information in order to reactivity my premium membership. I looked at my bank account and I was charged twice rather than just the one $9.99...

Newbie

I have been a spotify premium member for a year, I recently got a new debit card and had to change my payment information in order to reactivity my premium membership. I looked at my bank account and...

Peter__

Community Legend

428 Views

1 replies

0 likes

Premium
  • 428 Views
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  • 0 likes

Solved!! She have a new e-mail, can't access account

I have a friend who changed har e-mail address, and a friend logged her out of Spotify, so now she can't access her Spotify account anymore. She is still paying each month for the account, but can't login Is there somehow possible to get her account ...

Newbie

I have a friend who changed har e-mail address, and a friend logged her out of Spotify, so now she can't access her Spotify account anymore. She is still paying each month for the account, but can't ...

Jamie

Spotify Legend

594 Views

1 replies

0 likes

Account
Login
  • 594 Views
  • 1 replies
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Deleting an account

Can you please delete my account a.s.a.p. I have tried to do this, however there seems to be no easy solution which is very wrong. There is no drop down menu on the contact form when I follow the link, so I cannot fill it out. Please sort this out as...

Newbie

Can you please delete my account a.s.a.p. I have tried to do this, however there seems to be no easy solution which is very wrong. There is no drop down menu on the contact form when I follow the l...

Jamie

Spotify Legend

490 Views

2 replies

1 likes

  • 490 Views
  • 2 replies
  • 1 likes

Didnt want a sub for this month

Been having constant problems with the connectivity on this app. Thought I had cancelled it but it charged me for this month. I want a refund. Who do I contact?

Casual Listener

Been having constant problems with the connectivity on this app. Thought I had cancelled it but it charged me for this month. I want a refund. Who do I contact?

Liam

Community Legend

470 Views

3 replies

0 likes

Account
Premium
Subscription
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  • 3 replies
  • 0 likes

cant get email for device password

when i go in this link https://www.spotify.com/uk/account/set-device-password/ to get and email sent to me so i can get a password for my onkyo the follwing message is what i keep getting on the spotify website there was a problem sending your e-mail...

Visitor

when i go in this link https://www.spotify.com/uk/account/set-device-password/  to get and email sent to me so i can get a password for my onkyo  the follwing message is what i keep getting...

Jamie

Spotify Legend

2157 Views

13 replies

0 likes

  • 2157 Views
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Problem with Premium

Hello, I have been trying to get in touch with someone by doing the "About Us" contact form and have not received any responses!! 3 times I have tried.. I payed for the premium and am unable to access any of my previous playlists or any new music! PL...

Newbie

Hello, I have been trying to get in touch with someone by doing the "About Us" contact form and have not received any responses!! 3 times I have tried.. I payed for the premium and am unable to acces...

Peter__

Community Legend

670 Views

5 replies

0 likes

  • 670 Views
  • 5 replies
  • 0 likes

premium is free geworden

Via mijn alles-in-een pakket van de KPN maak ik gebruik van Spotify Premium. Op onverklaarbare wijze is het nu i.p.v. premium free geworden en zijn mijn afspeellijsten weg. Ik heb al gebeld met KPN maar die kunnen me niet helpen.

Newbie

Via mijn alles-in-een pakket van de KPN maak ik gebruik van Spotify Premium. Op onverklaarbare wijze is het nu i.p.v. premium free geworden en zijn mijn afspeellijsten weg. Ik heb al gebeld met KPN m...

user-removed

Not applicable

454 Views

2 replies

0 likes

  • 454 Views
  • 2 replies
  • 0 likes

10 Hours

I will now uninstall your program.

Newbie

I will now uninstall your program.

Peter__

Community Legend

441 Views

1 replies

0 likes

Account
Free
Login
Premium
Subscription
Unlimited
  • 441 Views
  • 1 replies
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Haven't received Password-reset mail

Hello. I have a problem which is that I cannot remember the password to my account, and if that wasn't enough, I am not able to receive the email where I can reset the password. I have also sent a contact form, which I did get an automated reply from...

Casual Listener

Hello. I have a problem which is that I cannot remember the password to my account, and if that wasn't enough, I am not able to receive the email where I can reset the password. I have also sent a co...

Peter__

Community Legend

2595 Views

8 replies

1 likes

  • 2595 Views
  • 8 replies
  • 1 likes

Zahlungsart

Sehr geehrtes Spotify-Team, Ich Habe seid 2 months bei IHNEN Ein Premium-Abo , NOCH Habe Aber allerdings keine Rechnung erhalten. es währe sehr nett If you mir Eine neue Klarna-Rechnung ausstellen könnten.

Newbie

Sehr  geehrtes  Spotify-Team, Ich Habe seid 2 months bei IHNEN Ein  Premium-Abo    , NOCH Habe Aber allerdings keine Rechnung erhalten. es währe sehr ...

Peter__

Community Legend

1420 Views

3 replies

0 likes

  • 1420 Views
  • 3 replies
  • 0 likes

log in from another country

Hello, today when I was opening Spotify it said my country doesnt match with my country I set up in my profile. I am living in germany and I should have a german IP, so I dont understand why I can't use Spotify online mode anymore. I haven't bought P...

Newbie

Hello,   today when I was opening Spotify it said my country doesnt match with my country I set up in my profile. I am living in germany and I should have a german IP, so I dont understand...

Peter__

Community Legend

526 Views

2 replies

0 likes

Account
  • 526 Views
  • 2 replies
  • 0 likes

Spotify won't let me cancel my subscription?!

I am trying to cancel but have forgotton my password. There seems to be no way to get the password sent to me as I am always directed to editing my profile which also requires the same password!!!! Very frustrating.

Newbie

I am trying to cancel but have forgotton my password. There seems to be no way to get the password sent to me as I am always directed to editing my profile which also requires the same password!!!! V...

Joe

Community Legend

373 Views

1 replies

0 likes

  • 373 Views
  • 1 replies
  • 0 likes

Spotify premium

I cann't start Spotify premium! No sound!

Newbie

I cann't start Spotify premium! No sound!

Joe

Community Legend

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes

Spotify

I cancelled my spotify before the free trial ended because it said I wouldn't be charged if I did, but I'm still being charged every month and my phone bill is too much too pay for. How do I get my money back?

Newbie

I cancelled my spotify before the free trial ended because it said I wouldn't be charged if I did, but I'm still being charged every month and my phone bill is too much too pay for. How do I get my m...

Marco

Community Legend

331 Views

1 replies

0 likes

  • 331 Views
  • 1 replies
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Time limit should not be showing

Hi, i am using spotify for quite a while now, and last month i reached my 10 hour limit so i couln't listen to my favorite music. the last 2 weeks i din't use spotify, and todat i wanted to listen tot some music on spotify but i am still on my maximu...

Newbie

Hi,   i am using spotify for quite a while now, and last month i reached my 10 hour limit so i couln't listen to my favorite music.   the last 2 weeks i din't use spotify, and todat...

Robbie

Spotify Legend

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
  • 0 likes

Changing Bank Account for Premium Subscription

I am a Spotify Premium subscriber and am changing my bank current account. All direct debits have moved across from the old to the new account automatically, apart from the Spotify one. How can I change the bank details against the Spotify subscripti...

Visitor

I am a Spotify Premium subscriber and am changing my bank current account. All direct debits have moved across from the old to the new account automatically, apart from the Spotify one. How can I cha...

user-removed

Not applicable

2726 Views

4 replies

0 likes

Premium
Subscription
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  • 4 replies
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Spotify Username and Facebook Username are the same?

I created my Spotify username a long time ago, and then later forgot about it and Signed in with facebook when I started using Spotify again. Since then, I've reverted back to my old account and bought premium with it, but now I have a weird issue. W...

Casual Listener

I created my Spotify username a long time ago, and then later forgot about it and Signed in with facebook when I started using Spotify again. Since then, I've reverted back to my old acco...

Taylor

Community Legend

660 Views

4 replies

0 likes

Account
  • 660 Views
  • 4 replies
  • 0 likes