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I need to get my profile name chaged. There is a spelling error. I can not create a new account as I can only have one account per email. How can I change this?
I need to get my profile name chaged. There is a spelling error. I can not create a new account as I can only have one account per email. How can I change this?
Casual Listener
499 Views
3 replies
0 likes
I tried to re-subscribe but used FB instead of my username and it treated it as if were a separate account. How do i get it back? They are both linked with the same email.
I tried to re-subscribe but used FB instead of my username and it treated it as if were a separate account. How do i get it back? They are both linked with the same email.
Community Legend
536 Views
1 replies
0 likes
Hello folks, I had synched my spotify to match my itunes songs, but now those songs have dissappeared from my itunes, and there for not on my ipod anymore.....how can I retrieve these?
Hello folks, I had synched my spotify to match my itunes songs, but now those songs have dissappeared from my itunes, and there for not on my ipod anymore.....how can I retrieve these?
Community Legend
491 Views
1 replies
0 likes
Where is costumer service when u need them!?!?!?!?!?!!? REALLY NO PHONE NUMBER!!!..Spotify is becoming more of a financial burden than i realized.
Where is costumer service when u need them!?!?!?!?!?!!? REALLY NO PHONE NUMBER!!!..Spotify is becoming more of a financial burden than i realized.
Community Legend
811 Views
1 replies
0 likes
Hi, After the premium free month, i decides to cancel my subscription (i'm Going on holiday), only for this month.<br><br>Unfortunately, Spotify has taken the money, and the month started.<br><br>I tried to contact the Client Service, But without a r...
Hi, After the premium free month, i decides to cancel my subscription (i'm Going on holiday), only for this month.<br><br>Unfortunately, Spotify has taken the money, and t...
Community Legend
560 Views
3 replies
0 likes
A friend mistakenly linked his Facebook to my Spotify account and imported all his friends, etc. I need to have his Facebook profile unlinked from my account so that I may link mine instead. Please help. Thank you!
A friend mistakenly linked his Facebook to my Spotify account and imported all his friends, etc. I need to have his Facebook profile unlinked from my account so that I may link mine instead. &n...
Community Legend
2977 Views
15 replies
0 likes
I'm currently stationed in Italy with the US Military and I need to change my country from Italy to USA so that I can upgrade my account to Spotify. How on earth do I do this? Any help would be GREATLY appreciated!
I'm currently stationed in Italy with the US Military and I need to change my country from Italy to USA so that I can upgrade my account to Spotify. How on earth do I do this? Any help would be GREAT...
Community Legend
416 Views
1 replies
0 likes
Hi. I have only 150minuits of music per week, what happend? somebody has this problem?. I think that usualy 10 ours for free music, or not? please help
Hi. I have only 150minuits of music per week, what happend? somebody has this problem?. I think that usualy 10 ours for free music, or not? please help
Community Legend
1865 Views
3 replies
0 likes
Hi, I originally downloaded Spotify on my windows desktop. I started following people, I made a playlist, and had a few people follow me. I then downloaded Spotify on my Macbook and it thinks it's a brand new account even though I'm using the same on...
Hi, I originally downloaded Spotify on my windows desktop. I started following people, I made a playlist, and had a few people follow me. I then downloaded Spotify on my Macbook and it thi...
Community Legend
560 Views
2 replies
0 likes
Please help; 2nd request. I changed my password and now I'm getting "Get Spotify" as though I am a new user; while on another screen it recognizes that I have a premium account (paid up to date, etc.) As this is a 2nd request for assistance, please h...
Please help; 2nd request. I changed my password and now I'm getting "Get Spotify" as though I am a new user; while on another screen it recognizes that I have a premium account (paid up to...
Community Legend
351 Views
1 replies
0 likes
I have just set up my 30 day free trial, entered my payment details and it said I'd get charged from the 27.08.2013 unless I cancelled my subscription, however, now when I go into my account it says "You are currently using spotify free" This really ...
I have just set up my 30 day free trial, entered my payment details and it said I'd get charged from the 27.08.2013 unless I cancelled my subscription, however, now when I go into my account it says ...
Community Legend
827 Views
5 replies
0 likes
For some reason, Spotify either sends me the message "Sorry, wrong password." or "Payment failed. Please make sure that you have sufficient funds and that your credit card has not expired, if you're using one. To see your current payment details plea...
For some reason, Spotify either sends me the message "Sorry, wrong password." or "Payment failed. Please make sure that you have sufficient funds and that your credit card has not expired, if you're ...
Roadie
3535 Views
14 replies
0 likes
I've changed my password but somebody is still on my spotify, can you please disconnect all users connected to my spotify?
I've changed my password but somebody is still on my spotify, can you please disconnect all users connected to my spotify?
Community Legend
517 Views
2 replies
0 likes
I've had £119.88 taken out my bank by spotify I have not authorised this
payment how can I contact them there is no phone number anywhere
Thanks
I've had £119.88 taken out my bank by spotify I have not authorised this payment how can I contact them there is no phone number anywhere <br><br>Thanks
Community Legend
472 Views
1 replies
0 likes
Hi, I redeemed my gift card and I got the "Your account has been credited with 3 months of premium". Even though I got this after I redeemed my card I still haven't gotten unlimited time and it seems my account is still "Free User". I can't redeem my...
Hi, I redeemed my gift card and I got the "Your account has been credited with 3 months of premium". Even though I got this after I redeemed my card I still haven't gotten un...
Casual Listener
723 Views
2 replies
0 likes
Hi i have paid the £4.99 to listen to spotify and it will not let me listen to the music i have chosen plz help
Hi i have paid the £4.99 to listen to spotify and it will not let me listen to the music i have chosen plz help
Community Legend
389 Views
1 replies
0 likes
My debit card has been charged twice with $9.99 each for spotify premium after my free trial ended. Why twice? I want spotify premium but shouldn't you guys charge per month? Also on my receipts page on spotify.com , it mentions I have paide only $9....
My debit card has been charged twice with $9.99 each for spotify premium after my free trial ended. Why twice? I want spotify premium but shouldn't you guys charge per month? Also on my receipts page...
Community Legend
413 Views
1 replies
0 likes
Why is it that my hours go down when I'm not even listening to music.
Why is it that my hours go down when I'm not even listening to music.
Community Legend
479 Views
1 replies
0 likes
The more I log off the more devices I'm losing. I can't log back on to either my work iPad or iPhone or personal iPad? It says I'm no longer a premium member. Working fine on mac? Do I need to reset? Please someone help.
The more I log off the more devices I'm losing. I can't log back on to either my work iPad or iPhone or personal iPad? It says I'm no longer a premium member. Working fine on mac? Do I need to reset?...
Community Legend
323 Views
1 replies
0 likes
My subscription was recently cancelled because the card I was using to pay for spotify had expired. I subscribed to spotify again with my new card but my account was not upgraded and the account status still says I am using spotify free. This was 2 d...
My subscription was recently cancelled because the card I was using to pay for spotify had expired. I subscribed to spotify again with my new card but my account was not upgraded and the account stat...
Community Legend
387 Views
1 replies
0 likes
