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Paid for spotify unlimited and my account status is still free

My subscription was recently cancelled because the card I was using to pay for spotify had expired. I subscribed to spotify again with my new card but my account was not upgraded and the account status still says I am using spotify free. This was 2 d...

Newbie

My subscription was recently cancelled because the card I was using to pay for spotify had expired. I subscribed to spotify again with my new card but my account was not upgraded and the account stat...

Taylor

Community Legend

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Offline mode

Went online to download more music when tried to go back to offline mode it would not let me. It said I had to be a premium member which I am.

Newbie

Went online to download more music when tried to go back to offline mode it would not let me. It said I had to be a premium member which I am.

Taylor

Community Legend

385 Views

1 replies

0 likes

Premium
  • 385 Views
  • 1 replies
  • 0 likes

Wanted to get my premium subscription back and needed to change my payment and country details

I was trying to change my country, then it said I need to update my payment details to do that. Clicked it, but then it took me to the part where I subscribe for premium, clicked it thinking it would after that ask for new details, but no, it already...

Newbie

I was trying to change my country, then it said I need to update my payment details to do that. Clicked it, but then it took me to the part where I subscribe for premium, clicked it thinking it would...

Peter__

Community Legend

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes

Two accounts - need to cancel one but can't access it

Hi there I created a Spotify account back in 2009 with the password hemerada - this has a £5 subscription (Unlimited) attached to it. However I also have an account created via my Facebook profile with the username ric_hem@hotmail.com - this has a £1...

Newbie

Hi there   I created a Spotify account back in 2009 with the password hemerada - this has a £5 subscription (Unlimited) attached to it.   However I also have an account created via ...

Peter__

Community Legend

481 Views

2 replies

0 likes

Unlimited
  • 481 Views
  • 2 replies
  • 0 likes

Spotify took money while having free premium

Hi, today I activated free premium on my account which expires on august 30th.. Later today I changed payment methods and spotify took the money for two months! On my cradit cards website I can see that these two transaction have a happened within 5 ...

Regular

Hi, today I activated free premium on my account which expires on august 30th.. Later today I changed payment methods and spotify took the money for two months!   On my cradit cards w...

S3cret91

Regular

484 Views

2 replies

0 likes

  • 484 Views
  • 2 replies
  • 0 likes

Logged in on other devices

So after the three requests, starting on 6-9-13, everything is still logged in. To this day I have not had to relog into anything, not my phones, iPads or roku, which means the iPad that I'm trying to kick off is still logged in. I noticed you said y...

Regular

So after the three requests, starting on 6-9-13, everything is still logged in. To this day I have not had to relog into anything, not my phones, iPads or roku, which means the iPad that I'm trying t...

Robbie

Spotify Legend

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
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Person at an internet Café deleted my playlists, are there any way to recover them?

Hi! I forgot to log out of spotify when I visited an internet café a couple of days ago. Today when I logged back in at home all my playlists was gone, except one that was named "Log out next time you're at [café name]". Is there any way for me or a ...

Casual Listener

Hi! I forgot to log out of spotify when I visited an internet café a couple of days ago. Today when I logged back in at home all my playlists was gone, except one that was named "Log out next time yo...

brainforest

Casual Listener

367 Views

2 replies

0 likes

  • 367 Views
  • 2 replies
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spotify is in offline mode

i use ony 1 device with spotify I have a free profile subscription. For what ever reason, it is showing now being offline , wehn trying to play a song ????? I do not know how it happened, but more important how to get it online again ???? please your...

Newbie

i use ony 1 device with spotify I have a free profile subscription. For what ever reason, it is showing now being offline , wehn trying to play a song  ????? I do not know how it happened,...

Peter__

Community Legend

496 Views

2 replies

0 likes

  • 496 Views
  • 2 replies
  • 0 likes

Solved!! Activity feed not showing up

its totally blank- I cant see any of my FB freinds anymore but Im logged in with FB?

Newbie

its totally blank- I cant see any of my FB freinds anymore but Im logged in with FB?

Peter__

Community Legend

5004 Views

4 replies

1 likes

  • 5004 Views
  • 4 replies
  • 1 likes

Facebook removed spotify gone

ik heb een Unlimited abbonement betaal maandelijks maar omdat ik facebook verwijderd heb ben ik alles kwijt.Ik heb een nieuw wachtwoord aangemaakt maar heb nu de gratis versie en alle speellijsten zijn weg. ik kan wel een nieuw Unlilited abbonnement ...

Newbie

ik heb een Unlimited abbonement betaal maandelijks maar omdat ik facebook verwijderd heb ben ik alles kwijt.Ik heb een nieuw wachtwoord aangemaakt maar heb nu de gratis versie en alle speellijsten zi...

Peter__

Community Legend

566 Views

2 replies

0 likes

Account
  • 566 Views
  • 2 replies
  • 0 likes

Multiple Charges

I recently started my subscription to Spotify. I had one transaction of $9.99 that paid me up through July 6. I logged back into my account, and I was then charged not once but two MORE times! Why did it charged me two more times when I was already p...

Newbie

I recently started my subscription to Spotify. I had one transaction of $9.99 that paid me up through July 6. I logged back into my account, and I was then charged not once but two MORE times! Why di...

Joe

Community Legend

1065 Views

3 replies

0 likes

  • 1065 Views
  • 3 replies
  • 0 likes

New phone, can I log out on the old one?

Hello, My iPhone didn't work anymore so I get a new one. But I was still logged in at my old phone when I get the new one. Now I can't log in on my new phone to Spotify. Can I log out my old iPhone?

Newbie

Hello,   My iPhone didn't work anymore so I get a new one. But I was still logged in at my old phone when I get the new one. Now I can't log in on my new phone to Spotify. Can I log ou...

Taylor

Community Legend

661 Views

1 replies

0 likes

Account
Free
Login
Premium
Security
Subscription
Unlimited
  • 661 Views
  • 1 replies
  • 0 likes

Solved!! Not getting 10 hours a month

Hi, I've been waiting for over a couple of months now for my FREE 10 hours to top up again but is doesn't seem to be getting updated for some reason. Any ideas why? Any help would be much appreciated. Cheers

Casual Listener

Hi, I've been waiting for over a couple of months now for my FREE 10 hours to top up again but is doesn't seem to be getting updated for some reason. Any ideas why?    Any help would be...

meahtenoha

Spotify

662 Views

3 replies

0 likes

  • 662 Views
  • 3 replies
  • 0 likes

Need help with Radio Stations listed on my account.

For some strange reason I have a radio station (artist) listed on my account that I did NOT choose myself!? How can I remove this artist/radio station (and "similar artists" from my account? I find the music very offensive since it contains "explicit...

Casual Listener

For some strange reason I have a radio station (artist) listed on my account that I did NOT choose myself!? How can I remove this artist/radio station (and "similar artists" from my account? I find t...

greydogsma

Casual Listener

1276 Views

2 replies

0 likes

  • 1276 Views
  • 2 replies
  • 0 likes

I Lost the My log in information

I lsot my log in information and i cant find the email that I have linked to the account. I always have the box checked "remeber me" on and my wife's friend logged her account to my computer. I tried to log into my account after, but I have seem to f...

Casual Listener

I lsot my log in information and i cant find the email that I have linked to the account. I always have the box checked "remeber me" on and my wife's friend logged her account to my computer. I tried...

Joe

Community Legend

584 Views

3 replies

0 likes

  • 584 Views
  • 3 replies
  • 0 likes

Solved!! Can't pay for my spotify. Tried everything.

Hello! I got a problem. I created my account about 5 years ago and used my work email I had at the time.Now I have forgotten the password and just logged in using my facebook credz.Thing is now my subscription has expired and I want to pay for it aga...

Casual Listener

Hello!   I got a problem. I created my account about 5 years ago and used my work email I had at the time. Now I have forgotten the password and just logged in using my facebook credz. ...

Adam

Roadie

870 Views

7 replies

0 likes

  • 870 Views
  • 7 replies
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I am a premium member but it won't let me sync playlists on my iphone for offline mode

can anyone help i was charged the £9.99 for spotify premium...my playlists are fine on the laptop but still says to upgrade? I don't know what to do as i don't want to be charged again for something i have already paid for and my iphone spotify is no...

Casual Listener

can anyone help   i was charged the £9.99 for spotify premium...my playlists are fine on the laptop but still says to upgrade? I don't know what to do as i don't want to be charged again for...

Adam

Roadie

927 Views

4 replies

0 likes

  • 927 Views
  • 4 replies
  • 0 likes

How to listen to US site with US commercials ?

Just tried to install Spotify but what a disappointment. The auto IP detection forced me to install the programm in German and worst of all I can get only German advertisements :(. My goal was to listen to Latin music and if possible commercials from...

Casual Listener

Just tried to install Spotify but what a disappointment. The auto IP detection forced me to install the programm in German and worst of all I can get only German advertisements :(. My goal was to lis...

Adam

Roadie

298 Views

1 replies

0 likes

Account
Free
  • 298 Views
  • 1 replies
  • 0 likes

Forgoten Password - Email Not Recived

Hi, Thats it, THE problem with Spotify, I forgot my pass, need to upgrade my spoti account to premium but I cant, I send 3 or 4 times but no Email recived, Please Help!!! I've cheked to SPam and everything, just no email. I'm using an Spanish accaunt...

Regular

Hi, Thats it, THE problem with Spotify, I forgot my pass, need to upgrade my spoti account to premium but I cant, I send 3 or 4 times but no Email recived, Please Help!!! I've cheked to SPam and ever...

Taylor

Community Legend

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes