Private session keeps turning itself off
THis **bleep**ing annoying as hell. Stop turning off my private session. Make it permanent already! **bleep**!!
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Start a topicTHis **bleep**ing annoying as hell. Stop turning off my private session. Make it permanent already! **bleep**!!
Casual Listener
THis **bleep**ing annoying as hell. Stop turning off my private session. Make it permanent already! **bleep**!!
Marco
Community Legend
1818 Views
1 replies
0 likes
I understand that you get changes for a whole mouth regardless when you sign up So when should I sign so I don't get charge twice in a mouth, at the 1 August ?
Music Fan
I understand that you get changes for a whole mouth regardless when you sign up So when should I sign so I don't get charge twice in a mouth, at the 1 August ?
molle
Music Fan
386 Views
2 replies
0 likes
I'm logged in to various friend's different devices. Just wondering if I could be logged out of them as soon as possible?
Casual Listener
I'm logged in to various friend's different devices. Just wondering if I could be logged out of them as soon as possible?
Taylor
Community Legend
397 Views
2 replies
0 likes
Hi there, I recently got a new phone-number. Like my last one I included Spotify premium in the monthly package. How can I activate my Spotify premium account using my new phone-number, without losing my playlists, and so on. Kind regards, Geert
Casual Listener
Hi there, I recently got a new phone-number. Like my last one I included Spotify premium in the monthly package. How can I activate my Spotify premium account using my new phone-number, wi...
gmheuvel
Casual Listener
490 Views
2 replies
0 likes
When sending a song to a friend, when I go to type a name in, it just has a cog wheel loading and doesn't say anybody's name. Is there a way to fix this?
Casual Listener
When sending a song to a friend, when I go to type a name in, it just has a cog wheel loading and doesn't say anybody's name. Is there a way to fix this?
rickisonline2
Newbie
428 Views
2 replies
1 likes
My iphone was stolen and someone keeps logging in to Spotify even though I have changed my password 2x. What else can I do?
Casual Listener
My iphone was stolen and someone keeps logging in to Spotify even though I have changed my password 2x. What else can I do?
Peter__
Community Legend
342 Views
1 replies
0 likes
Hey Guys, i can´t use my Premium account on my HTC One X buyed last day. Hope you can help me Spotify Mobile reinstalled, loggin checked and nothing happened. ty Guys.
Casual Listener
Hey Guys, i can´t use my Premium account on my HTC One X buyed last day. Hope you can help me Spotify Mobile reinstalled, loggin checked and nothing happened. 😞 ty...
Peter__
Community Legend
525 Views
3 replies
0 likes
Please help me. My play lists have gone some of which i created 3 years ago, is there a way to get them back? My user name is ajw1545
Newbie
Please help me. My play lists have gone some of which i created 3 years ago, is there a way to get them back? My user name is ajw1545
Peter__
Community Legend
331 Views
1 replies
0 likes
I am very confused as to how this might have happened. I have been charged by Spotify on 7/22/13 and I haven't used Spotify at all recently or have I signed up for a free premium. I logged in to check to see what happened and I have no receipt or a p...
Newbie
I am very confused as to how this might have happened. I have been charged by Spotify on 7/22/13 and I haven't used Spotify at all recently or have I signed up for a free premium. I logged in to ...
Peter__
Community Legend
378 Views
1 replies
0 likes
When I log into Spotify with my email/pw (NOT connected to FB), and click on my name > Profile, it comes up blank with 'Unknown User' at the top. I can't get to my list of playlists to set what is shared and what is not. I cannot search for myself wi...
Visitor
When I log into Spotify with my email/pw (NOT connected to FB), and click on my name > Profile, it comes up blank with 'Unknown User' at the top. I can't get to my list of playlists to set what is...
MissKitty614
Music Fan
2065 Views
9 replies
0 likes
Hi guys,I've just bought spotify premium on my computer, left it at home and then downloaded spotify app on my iPhone, however I'm still on trial on my mobile? Can I end this one and then will my premium account kick in? My brothers shared a playlist...
Newbie
Hi guys, I've just bought spotify premium on my computer, left it at home and then downloaded spotify app on my iPhone, however I'm still on trial on my mobile? Can I end this one and then will my...
Taylor
Community Legend
337 Views
1 replies
0 likes
Hi there! I got a free upgrade for spotify but needed to have it under new account, so I need to log in as a new user. BUT: the new username and password do not work. I tried to go through "help" and found a link to the "password reset" page but ther...
Casual Listener
Hi there! I got a free upgrade for spotify but needed to have it under new account, so I need to log in as a new user. BUT: the new username and password do not work. I tried to go through "help" and...
tommyaniii
Newbie
943 Views
8 replies
0 likes
Hello, Someone else is using my account. Think I must have logged in on another computer and they haven't signed out and are using it from theres. How do I make my account unaccessible to them? Any help would be greatly appreciated, N
Newbie
Hello, Someone else is using my account. Think I must have logged in on another computer and they haven't signed out and are using it from theres. How do I make my acc...
Taylor
Community Legend
395 Views
1 replies
0 likes
I have been trying to change from Premium to unlimited for the last 3 weeks and it isn't working. When it says confirm the change and you click NOTHING happens. What to I do??
Newbie
I have been trying to change from Premium to unlimited for the last 3 weeks and it isn't working. When it says confirm the change and you click NOTHING happens. What to I do??
Adam
Roadie
478 Views
2 replies
0 likes
Hi, I have payed for premium but it was deleted after 20 days. How can that be? Greetings
Casual Listener
Hi, I have payed for premium but it was deleted after 20 days. How can that be? Greetings
Taylor
Community Legend
318 Views
1 replies
0 likes
someone is logged in on another phone and i cant listen to music on the same time
Visitor
someone is logged in on another phone and i cant listen to music on the same time
Taylor
Community Legend
347 Views
1 replies
0 likes
I have an old Facebook account that I banned some time ago, I was using Spotify in it. When I did, of course, I wanted to create a Spotify independent account (a paid one), but when I decided to do so, it refused to use my email to create a new accou...
Roadie
I have an old Facebook account that I banned some time ago, I was using Spotify in it. When I did, of course, I wanted to create a Spotify independent account (a paid one), but when I decided t...
maccentris
Roadie
818 Views
3 replies
0 likes
Hola, cuando abro la sección Amigos de Spotify no salen todos mis amigos de Facebook, sólo me salen dos, por qué? qué puedo hacer? Muchas gracias.
Newbie
Hola, cuando abro la sección Amigos de Spotify no salen todos mis amigos de Facebook, sólo me salen dos, por qué? qué puedo hacer? Muchas gracias.
theloader22
Newbie
1526 Views
1 replies
5 likes
I bought a 10$ gift card and every time I select that spotify package I want it says unable to redeem code at this time. Any suggestions? Email [Snip-Email(Privacy)-Peter]
Newbie
I bought a 10$ gift card and every time I select that spotify package I want it says unable to redeem code at this time. Any suggestions? Email [Snip-Email(Privacy)-Peter]
Peter__
Community Legend
470 Views
1 replies
0 likes
Hello. I am trying to introduce my father to spotify. I downloaded spotify on my father's iPhone 4 and logged in with my Facebook account to access my spotify premium. The problem is that my father cannot log in on his new Spotify using his own Faceb...
Newbie
Hello. I am trying to introduce my father to spotify. I downloaded spotify on my father's iPhone 4 and logged in with my Facebook account to access my spotify premium. The problem is that my father c...
Peter__
Community Legend
676 Views
1 replies
0 likes