Announcements

Help Wizard

Step 1

NEXT STEP

Archived content

This is content that is no longer relevant

Start a topic

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

785836 Views

18 replies

29 likes

  • 785836 Views
  • 18 replies
  • 29 likes

Premium payed for 1 month, deleted after 20 days

Hi, I have payed for premium but it was deleted after 20 days. How can that be? Greetings

Casual Listener

Hi,   I have payed for premium but it was deleted after 20 days. How can that be?   Greetings

Taylor

Community Legend

244 Views

1 replies

0 likes

Account
Premium
  • 244 Views
  • 1 replies
  • 0 likes

Hello can u please log out all my devices ?

someone is logged in on another phone and i cant listen to music on the same time

Visitor

someone is logged in on another phone and i cant listen to music on the same time

Taylor

Community Legend

277 Views

1 replies

0 likes

  • 277 Views
  • 1 replies
  • 0 likes

My email is wrong and I can't update it!

I have an old Facebook account that I banned some time ago, I was using Spotify in it. When I did, of course, I wanted to create a Spotify independent account (a paid one), but when I decided to do so, it refused to use my email to create a new accou...

Roadie

I have an old Facebook account that I banned some time ago, I was using Spotify in it.  When I did, of course, I wanted to create a Spotify independent account (a paid one), but when I decided t...

maccentris

Roadie

701 Views

3 replies

0 likes

Account
Subscription
  • 701 Views
  • 3 replies
  • 0 likes

No salen todos mis amigos de Facebook en Amigos

Hola, cuando abro la sección Amigos de Spotify no salen todos mis amigos de Facebook, sólo me salen dos, por qué? qué puedo hacer? Muchas gracias.

Newbie

Hola, cuando abro la sección Amigos de Spotify no salen todos mis amigos de Facebook, sólo me salen dos, por qué? qué puedo hacer? Muchas gracias.

theloader22

Newbie

1472 Views

1 replies

5 likes

  • 1472 Views
  • 1 replies
  • 5 likes

Unable to redeem code

I bought a 10$ gift card and every time I select that spotify package I want it says unable to redeem code at this time. Any suggestions? Email [Snip-Email(Privacy)-Peter]

Newbie

I bought a 10$ gift card and every time I select that spotify package I want it says unable to redeem code at this time. Any suggestions? Email [Snip-Email(Privacy)-Peter]

Peter__

Community Legend

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

Iphone won't forget user

Hello. I am trying to introduce my father to spotify. I downloaded spotify on my father's iPhone 4 and logged in with my Facebook account to access my spotify premium. The problem is that my father cannot log in on his new Spotify using his own Faceb...

Newbie

Hello. I am trying to introduce my father to spotify. I downloaded spotify on my father's iPhone 4 and logged in with my Facebook account to access my spotify premium. The problem is that my father c...

Peter__

Community Legend

592 Views

1 replies

0 likes

Login
  • 592 Views
  • 1 replies
  • 0 likes

Spotify premium not upgraded on iPhone

I'm having the same issue a lot of people seem to be having. I bought a premium account for a month by buying a gift card and deleted my app, redownloaded it, turned my phone on and off, and signed in and out and it still doesn't recognize my upgrade...

Newbie

I'm having the same issue a lot of people seem to be having. I bought a premium account for a month by buying a gift card and deleted my app, redownloaded it, turned my phone on and off, and signed i...

Peter__

Community Legend

324 Views

1 replies

0 likes

  • 324 Views
  • 1 replies
  • 0 likes

My iPhone saying upgrade to spotify premium..but I already subscribe...was ok yesterday???

I have subscribed to spotify premium fir a while now and have it on iPhone and iPad. But today mg playlists won't play and I can't search or use the discover function. It says upgrade to premium???

Newbie

I have subscribed to spotify premium fir a while now and have it on iPhone and iPad. But today mg playlists won't play and I can't search or use the discover function. It says upgrade to premium???

Peter__

Community Legend

697 Views

2 replies

0 likes

  • 697 Views
  • 2 replies
  • 0 likes

My account has been hacked!

Hello everyone! My Premium account has been hacked by somebody and the password and email address changed. The only way i can access my account is through my facebook. I contacted support over two weeks ago and got a case number but since then i have...

Casual Listener

Hello everyone! My Premium account has been hacked by somebody and the password and email address changed.  The only way i can access my account is through my facebook.   I contacte...

Peter__

Community Legend

530 Views

5 replies

0 likes

Account
Premium
Security
  • 530 Views
  • 5 replies
  • 0 likes

Can't remove my payment method.

Hello.When I'm trying to remove my payment method, it says:"This feature is currently unavailable. Please try again later." It has been like this for like 1 week now.Anyone knows a way to fix this?Thank you.

Casual Listener

Hello. When I'm trying to remove my payment method, it says: "This feature is currently unavailable. Please try again later." It has been like this for like 1 week now. Anyone knows a way to f...

Peter__

Community Legend

659 Views

3 replies

0 likes

  • 659 Views
  • 3 replies
  • 0 likes

Buy a subscription as a present from Italy

Hello, i'm italian, i'd love to buy a Premium subscription for my girlfriend, who is Norvegian (and actually living there) Can i proceed with buyin it online filling up the form? As i got pretty confused by this: "Spotify Premium codes can only be re...

Casual Listener

Hello,   i'm italian, i'd love to buy a Premium subscription for my girlfriend, who is Norvegian (and actually living there)   Can i proceed with buyin it online filling up the form...

Peter__

Community Legend

568 Views

3 replies

0 likes

  • 568 Views
  • 3 replies
  • 0 likes

Recibo duplicado.

Me ha cargado doble recibo de 9,99 euros mensuales desde diciembre de 2012. Por favor me gustaría que no continuaran haciéndolo. No creo que sea legal este tipo de actuación, ni siquiera accidentalmente. Adjunto documento del banco. Es un ejemplo hay...

Casual Listener

Me ha cargado doble recibo de 9,99 euros mensuales desde diciembre de 2012. Por favor me gustaría que no continuaran haciéndolo. No creo que sea legal este tipo de actuación, ni siquiera accidentalme...

Peter__

Community Legend

343 Views

1 replies

0 likes

Premium
  • 343 Views
  • 1 replies
  • 0 likes

Double charged

Spotify has charged in my bank account Twice per month, and I only have one suscription. This is been happened since the beginning of this year. Please give my money back. I do cancel my suscription for this reason. My name is Celso Hernandez. Please...

Casual Listener

Spotify has charged in my bank account Twice per month, and I only have one suscription. This is been happened since the beginning of this year. Please give my money back. I do cancel my suscription ...

meahtenoha

Spotify

553 Views

2 replies

0 likes

  • 553 Views
  • 2 replies
  • 0 likes

Premium Plan charged to the wrong account.

I have just spent a very frustrating hour, trying to change the email adress on my Spotify account that is linked to my Facebook account so that I can set up a brand new account not linked to Facebook so that I can set up a premium plan that is linke...

Visitor

I have just spent a very frustrating hour, trying to change the email adress on my Spotify account that is linked to my Facebook account so that I can set up a brand new account not linked to Faceboo...

meahtenoha

Spotify

320 Views

1 replies

0 likes

  • 320 Views
  • 1 replies
  • 0 likes

Give away Premium

I wanted to give away Spotify premium to my cousin from England. (I'm from Sweden) He is in Sweden now. When I looked at the place for e-card gifts it said that you can't give e-cards to people abroad.. Is there any way to get around this?

Newbie

I wanted to give away Spotify premium to my cousin from England. (I'm from Sweden) He is in Sweden now. When I looked at the place for e-card gifts it said that you can't give e-cards to people ...

meahtenoha

Spotify

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

Forced to log into facebook account which isnt my paid account

I cannot figure out how to log in. The site keeps suggesting I use my facebook loging but my pay account is not showing up. I have a paid account.

Newbie

I cannot figure out how to log in. The site keeps suggesting I use my facebook loging but my pay account is not showing up. I have a paid account.

meahtenoha

Spotify

304 Views

1 replies

0 likes

  • 304 Views
  • 1 replies
  • 0 likes

Spotify Premium and Argentina

Dear Spotify, My name is Diego and i'm from Argentina. If I pay the premium subscription, will I be able to listen the music right here in my PC, Mobile and tablet? or ONLY users from the availables countries can? Thank you !!

Regular

Dear Spotify,   My name is Diego and i'm from Argentina. If I pay the premium subscription, will I be able to listen the music right here in my PC, Mobile and tablet? or ONLY users from the ...

meahtenoha

Spotify

901 Views

1 replies

0 likes

  • 901 Views
  • 1 replies
  • 0 likes

I was charged but didn't sign up for anything?

My bank account was charged $9.99 for a subscription, but my account wasn't upgraded, and I never signed up for anything, I logged into spotify using my Facebook account a few days ago to look at someones playlist. I never meant to purchase anything,...

Visitor

My bank account was charged $9.99 for a subscription, but my account wasn't upgraded, and I never signed up for anything, I logged into spotify using my Facebook account a few days ago to look at som...

Taylor

Community Legend

1032 Views

1 replies

0 likes

  • 1032 Views
  • 1 replies
  • 0 likes

Online subscription expired, still charged

I went online yesterday to cancel my account, but it showed that I was using the free version although I am using Spotify Premium. Early this morning, I was charged for Spotify Premium, but my online account still says I'm using the free version. I'm...

Visitor

I went online yesterday to cancel my account, but it showed that I was using the free version although I am using Spotify Premium. Early this morning, I was charged for Spotify Premium, but my online...

Taylor

Community Legend

250 Views

1 replies

0 likes

  • 250 Views
  • 1 replies
  • 0 likes

two accounts?

for every month now in 3 months i have been paying for two accounts, my question is if there is any way i can unsubscribe on the account that i don't even use from home or in any way?

Newbie

for every month now in 3 months i have been paying for two accounts, my question is if there is any way i can unsubscribe on the account that i don't even use from home or in any way?

Taylor

Community Legend

1296 Views

1 replies

0 likes

  • 1296 Views
  • 1 replies
  • 0 likes