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Premium subscriber

I just recently purchased A new Premiumsubscription,Yet when I try to play a song,Your Radio pops up,as if I havent paid.Its Sorta agitating.What gives?@[Snip-Email(Privacy)-Peter]

Casual Listener

I just recently purchased A new Premiumsubscription,Yet when I try to play a song,Your Radio pops up,as if I havent paid.Its Sorta agitating.What gives?@[Snip-Email(Privacy)-Peter]

Joe

Community Legend

405 Views

2 replies

0 likes

  • 405 Views
  • 2 replies
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Please reset my devices

Please can you reset my devices for me as I have replaced my phone. cheers

Casual Listener

Please can you reset my devices for me as I have replaced my phone. cheers

Greg

Roadie

298 Views

1 replies

0 likes

  • 298 Views
  • 1 replies
  • 0 likes

Can't log in to spotify on PC with my facebook login details

Hello, Spotify is connected to my facebook and i use it on my phone all the time. But everytime I go to log into spotify on my pc or laptop, it says my username and/or password is incorrect. I have tried changing my facebook password and trying to lo...

Casual Listener

Hello,   Spotify is connected to my facebook and i use it on my phone all the time. But everytime I go to log into spotify on my pc or laptop, it says my username and/or password is inc...

1280816483

Casual Listener

1592 Views

1 replies

0 likes

  • 1592 Views
  • 1 replies
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My Facebook account was disabled

My Facebook was disabled and now I don't have access to the services that I have paid for, and spotify is ignoring my emails. Please help.

Casual Listener

My Facebook was disabled and now I don't have access to the services that I have paid for, and spotify is ignoring my emails. Please help.

Joe

Community Legend

581 Views

3 replies

0 likes

Account
  • 581 Views
  • 3 replies
  • 0 likes

Popular songs not in order

When you're looking at an artist page, why are the top 10 Popular songs in order by listening counts? For example, I'm looking at Rihanna's page and her #1 Popular song is "Princess of China" and "Diamonds" is 2nd even though it has 64,771,104 more l...

Newbie

When you're looking at an artist page, why are the top 10 Popular songs in order by listening counts?   For example, I'm looking at Rihanna's page and her #1 Popular song is "Princess of Chi...

Joe

Community Legend

1113 Views

1 replies

3 likes

  • 1113 Views
  • 1 replies
  • 3 likes

Solved!! "I've Been Listening To" Artists: how often do they update?

I've noticed that the artists listed in "Artists I've Been Listening To" are artists that I listened to on Friday, but nothing since then. Same with my friends' profiles. I take it that this isn't a live listing, then. Question is, how often does tha...

Roadie

I've noticed that the artists listed in "Artists I've Been Listening To" are artists that I listened to on Friday, but nothing since then. Same with my friends' profiles. I take it that this isn't a ...

chrisiverson

Newbie

2427 Views

3 replies

0 likes

  • 2427 Views
  • 3 replies
  • 0 likes

Polish Premium/Unlimited what for?

I was so happy when you enable Poland to use you app. Now i'm such dissapointed. It's all about library. I'm not talking only about some new wave stuff of Polish artists. You gave us Stones throw records, and now you took it back. That's how it looks...

Regular

I was so happy when you enable Poland to use you app. Now i'm such dissapointed. It's all about library. I'm not talking only about some new wave stuff of Polish artists. You gave us Stones throw rec...

sowa

Regular

1293 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Friends playlists

Many of my Spotify friends are radio programs and music magazines. Before, I could reach new playlists published by them through. Spotify. But since a while back, no more playlist are published there. But if I click a link on their website I can find...

Casual Listener

Many of my Spotify friends are radio programs and music magazines. Before, I could reach new playlists published by them through. Spotify. But since a while back, no more playlist are published there...

Amii

Casual Listener

769 Views

3 replies

0 likes

  • 769 Views
  • 3 replies
  • 0 likes

Facebook and spotify accounts delinked

I used to log in using my facebook. This stopped working and now when I log into spotify using my old username, conorsul, it works fine except it's not linked to Facebook. When I log in using Facebook, it says it's a new account. Can this be undone. ...

Casual Listener

I used to log in using my facebook. This stopped working and now when I log into spotify using my old username, conorsul, it works fine except it's not linked to Facebook. When I log in using Faceboo...

meahtenoha

Spotify

9293 Views

85 replies

2 likes

  • 9293 Views
  • 85 replies
  • 2 likes

I left Facebook and Spotify wiped my entire profile clean

I decided to deactivate my Facebook account, and noticed that Spotify automatically booted me from my account. I signed back in, and they reactivated my Facebook account without my permission or knowledge. As a result, I disconnected the Spotify acco...

Visitor

I decided to deactivate my Facebook account, and noticed that Spotify automatically booted me from my account.  I signed back in, and they reactivated my Facebook account without my permission o...

Adam

Roadie

1110 Views

1 replies

1 likes

Facebook
  • 1110 Views
  • 1 replies
  • 1 likes

I have been charged for premium but subscription status still free.

i have signed up for premium and my credit card has been charged, but my subscription status still free and i don't have any of the premium features. I have uninstalled and reinstalled but no change.

Newbie

i have signed up for premium and my credit card has been charged, but my subscription status still free and i don't have any of the premium features.  I have uninstalled and reinstalled but no c...

Adam

Roadie

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes

Solved!! I've sent a mail to receive my password for my devices, but the mail never arrives.

I want to receive the password for my devices, but I can't receive the mail. I've already tried everything I could think of. I've tried to send the mail to myself multiple times, and Spotidy says that the mail has been send to my email adress. I neve...

Newbie

I want to receive the password for my devices, but I can't receive the mail. I've already tried everything I could think of. I've tried to send the mail to myself multiple times, and Spotidy says tha...

casanunda

Regular

1547 Views

12 replies

0 likes

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Solved!! Spotify Premium on Mac - Trial on iPhone - HELP!

Hi, I just bought the Spotify Premium subsciption on my Mac. This is not registered on my iPhone. What should I do? I have tried the steps outlined in this post. Does not work.

Casual Listener

Hi,   I just bought the Spotify Premium subsciption on my Mac.   This is not registered on my iPhone. What should I do?    I have tried the steps outlined in this...

jXales

Newbie

1324 Views

3 replies

0 likes

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Not sure if this is the right forum but please fix your artists!

I sit and listen to the band AFI almost all day long and in the middle of it all there's this soul singer with the name "AFI" as well and it's very frustrating to have her voice pop up when I have my shuffle on. Isn't there a way to really sort your ...

Visitor

I sit and listen to the band AFI almost all day long and in the middle of it all there's this soul singer with the name "AFI" as well and it's very frustrating to have her voice pop up when I have my...

Joe

Community Legend

531 Views

1 replies

2 likes

  • 531 Views
  • 1 replies
  • 2 likes

I disconnected my account from facebook and lost all my playlists.

Hi, i disconnected my account from facebook and i lost all my playlists. I read some about logging in with my original account name but i have done that and its still all gone, Also my original spotify account name is the same as my facebook account ...

Newbie

Hi, i disconnected my account from facebook and i lost all my playlists. I read some about logging in with my original account name but i have done that and its still all gone, Also my original spoti...

Joe

Community Legend

354 Views

1 replies

0 likes

  • 354 Views
  • 1 replies
  • 0 likes

SPOTIFY STOLE MONEY FROM ME

I signed up for a free premium subscription 2012-12-13. About 10 days ago I removed my creditcard details from spotify. I double checed that theyt were gone. Now my creditcard details are back and spotify have stolen 99 SKR from my account. HOW CAN I...

Music Fan

I signed up  for a free premium subscription 2012-12-13. About 10 days ago I removed my creditcard details from spotify. I double checed that theyt were gone.   Now  my creditcard ...

Robbie

Spotify Legend

3593 Views

21 replies

0 likes

  • 3593 Views
  • 21 replies
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Change username?

Recently lost my phone with my login details in the notes section. Have changed my password but concerned account could still be accessed as the have my username

Newbie

Recently lost my phone with my login details in the notes section.   Have changed my password but concerned account could still be accessed as the have my username

Robbie

Spotify Legend

533 Views

1 replies

0 likes

  • 533 Views
  • 1 replies
  • 0 likes

Payment problems

Hi everyone!I'm not able to pay for the Premium subscription but.. My Credit card is absolutely ok! I don't get what's wrong with the payment! Any idea? my card is not expired and it is ok for online payments... I have always paid by that on any webs...

Casual Listener

Hi everyone! I'm not able to pay for the Premium subscription but.. My Credit card is absolutely ok! I don't get what's wrong with the payment! Any idea? my card is not expired and it is ok for onl...

Robbie

Spotify Legend

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

after my trial

I just finished my trial on spotify , I wouldlike to renew and buy the premium package but I can't seem to figure out how , it's been 30 days I erased the email , how do I buy the premium again ?

Newbie

I just finished my trial on spotify , I would like to renew and buy the premium package but I can't seem to figure out how , it's been 30 days I erased the email , how do I buy the premium again ?

Robbie

Spotify Legend

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes

Favorites are wrong

Dear, I have a problem with Favorites on Spotify. On the list it says that there are 13 music numbers as my favorite but in reality there are less numbers in the list. Can it be something with my local music ????? I hope you can solve it for me, Kind...

Regular

Dear,   I have a problem with Favorites on Spotify. On the list it says that there are 13 music numbers as my favorite but in reality there are less numbers in the list. Can it be something ...

hansplas8

Regular

493 Views

2 replies

0 likes

  • 493 Views
  • 2 replies
  • 0 likes