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Spotify did something with premium!!

Well, I bought a giftgard from store. And i activated (u know, bad english) it. And i choosed Spotify Premium for month. Everything was wonderfull. But now, when i was sing up on my device, Spotify says than i have to buy premium. I HAVE THAT ALREADY...

Newbie

Well, I bought a giftgard from store. And i activated (u know, bad english) it. And i choosed Spotify Premium for month. Everything was wonderfull. But now, when i was sing up on my device, Spotify s...

Jamie

Spotify Legend

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

Facebook Account Change

I started my Sotify paid subscription using my wife's account because I did not own a facebook account. I now own a facebook account and would like to change the subscription to my account. I don't want to cancel and loose my playlists since I have b...

Casual Listener

I started my Sotify paid subscription using my wife's account because I did not own a facebook account. I now own a facebook account and would like to change the subscription to my account. I don't w...

Peter__

Community Legend

1010 Views

7 replies

0 likes

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  • 7 replies
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Where is my 'what is new' link ???? It's GONE!!!

Does anyone knows why my 'what new' link is no more there, i upgraded it and it dissapeared and now i got a dumb discover link which gives me stupid songs... the "what s new link" is why I bought premium spotify as i loved it !!!

Casual Listener

Does anyone knows why my 'what new' link is no more there, i upgraded it and it dissapeared and now i got a dumb discover link which gives me stupid songs...   the "what s new link"  is...

MichaelJerzak

Composer

575 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Unsubscribing from notifications and emails

Please someone turn off my email updates every fortnight and however often. I am so sick of them and I can't even find an email address to send a nice email to. I have decided I do not want to use spoify for the time being, but am forced to receive t...

Newbie

Please someone turn off my email updates every fortnight and however often.  I am so sick of them and I can't even find an email address to send a nice email to.  I have decided I do not wa...

Peter__

Community Legend

596 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Changing internet connection so will have to change email

Going to change my internent connection so will have a different email address so how do i log in to my account if I change.

Newbie

Going to change my internent connection so will have a different email address so how do i log in to my account if I change.

Sam

Spotify

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

Solved!! Account hacked

My premium account have been hacked ! I can log in on my computer and mobile still, but i dont want others to use my account, and the password have changed, so i dont have controll over my subscription either Please help

Casual Listener

My premium account have been hacked ! 😞   I can log in on my computer and mobile still, but i dont want others to use my account, and the password have changed, so i dont have controll over...

Sam

Spotify

2883 Views

22 replies

0 likes

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  • 22 replies
  • 0 likes

Changing my billing date

I'd like to know how / if I can change my billing date from one day to another. I'm trying to have all my bills hit on or near the same day. Any help is appreciated! Best, Alex

Newbie

I'd like to know how / if I can change my billing date from one day to another. I'm trying to have all my bills hit on or near the same day. Any help is appreciated!   Best, Alex

Sam

Spotify

1518 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Where is customer service? Need to disconnect my premium from facebook.

I need to disconnect my premium account from facebook because I will be deleting my facebook. Even if I need to transfer my spotify premium account to a new account, I am okay with that. Can I transfer my stars and likes? How come there is no email o...

Visitor

I need to disconnect my premium account from facebook because I will be deleting my facebook. Even if I need to transfer my spotify premium account to a new account, I am okay with that. Can I transf...

Sam

Spotify

408 Views

2 replies

0 likes

  • 408 Views
  • 2 replies
  • 0 likes

Premium bought by mistake

Hi,yesterday i bought premium by mistake i don't want premium,can i back it and get my money back too ? Greetings.

Newbie

Hi,yesterday i bought premium by mistake i don't want premium,can i back it and get my money back too ?      Greetings.

Joe

Community Legend

571 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

followers deleted

Hi there, I am hoping some can help me. I recently updated my spotify which was fine, but unfortunately all of my followers and following have been deleted. I am building a radio show at the moment and am using spotify as a platform. I am wondering i...

Casual Listener

Hi there,   I am hoping some can help me. I recently updated my spotify which was fine, but unfortunately all of my followers and following have been deleted. I am building a radio show at t...

Joe

Community Legend

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes

Can't pay for spotify unlimited

Hello, my free trial of spotify Premium just expired and I tried to pay for unlimited, but with no success. I'm from Portugal, and here we have a service called MBnet (it creates temporary VISA cards for single transactions), which is really easy to ...

Casual Listener

Hello, my free trial of spotify Premium just expired and I tried to pay for unlimited, but with no success.   I'm from Portugal, and here we have a service called MBnet (it creates temporary V...

user-removed

Not applicable

3450 Views

7 replies

3 likes

  • 3450 Views
  • 7 replies
  • 3 likes

typed in wrong number by mistake...

I have 2 phones, 2 different services. When signing up for payment thru my phone bill, without even realizing it i accidentally entered the number for the wrong phone. Was curious as to how to switch to the number I want billed from?

Newbie

I have 2 phones, 2 different services. When signing up for payment thru my phone bill, without even realizing it i accidentally entered the number for the wrong phone. Was curious as to how to switch...

Sam

Spotify

666 Views

1 replies

0 likes

  • 666 Views
  • 1 replies
  • 0 likes

I got Charged 4 Times in one day! Help

I payed this months subscription on the the 2nd, and yesterday i got charged 4 times of $9.99! Now i have over $145 of overdraft fees i have to pay to my bank. i tried contacting spotify multiple times to get a refund and no one ever gets back to me,...

Newbie

I payed this months subscription on the the 2nd, and yesterday i got charged 4 times of $9.99! Now i have over $145 of overdraft fees i have to pay to my bank. i tried contacting spotify multiple tim...

Sam

Spotify

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

Unlink Facebook and redeem the licence code

I used spotify premium connected with facebook. I deleted facebook totaly and installes spotify fresh with emailaccount. The licence code needs to be reset but nobody seems to know how or is willing to cooperate. Do I need to stop with spotify ? Rega...

Newbie

I used spotify premium connected with facebook. I deleted facebook totaly and installes spotify fresh with emailaccount. The licence code needs to be reset but nobody seems to know how or is will...

Sam

Spotify

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

Double charged on Paypal

Hey team, since I was not able of signing with my credit cards eventhough they were botch current I decided to get a Paypal account but when I made the payment, Spotify double charged to me, with a time lapse of difference for 5 secs, the fact is tha...

Newbie

Hey team, since I was not able of signing with my credit cards eventhough they were botch current I decided to get a Paypal account but when I made the payment, Spotify double charged to me, with a t...

Sam

Spotify

512 Views

1 replies

0 likes

  • 512 Views
  • 1 replies
  • 0 likes

Facebook and Spotify not connecting properly

I've connected Spotify and my Facebook account. But, it doesn't look like its synced completely. When I view my profile, my username is still showing (not my name), and my Facebook default pic didn't import. On the lower left, I can see my name and d...

Casual Listener

I've connected Spotify and my Facebook account.  But, it doesn't look like its synced completely.  When I view my profile, my username is still showing (not my name), and my Facebook defaul...

Sam

Spotify

577 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

I paid, but not may songs have been added

I paid to have my songs added from RouteNote. All routeNote songs are in the proper mp3 format. I have two albums out, not added. I especially want the album I'm pushing now, "Contrary," to be added, but all that has happened is that three songs, not...

Newbie

I paid to have my songs added from RouteNote. All routeNote songs are in the proper mp3 format. I have two albums out, not added. I especially want the album I'm pushing now, "Contrary," to be added,...

burl

Newbie

723 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Country settings in my profile

Hi: I have a weird situation. First: I had an unlimited subscription until today. I didn't renew it because I'm going in four days on holidays and I won't use it for one or two months. But still, for this days I expected to use the free subscription....

Regular

Hi:   I have a weird situation.   First:   I had an unlimited subscription until today. I didn't renew it because I'm going in four days on holidays and I won't use it for ...

shaadie

Regular

606 Views

2 replies

0 likes

  • 606 Views
  • 2 replies
  • 0 likes

Failed payment, but now won't take payment

I had a failed payment, i now have the money in the account to pay for it but the next date it will take payment has already passed and a new one isn't there. I really want it back for when i go on holiday friday. Any help would be much appreciated.

Casual Listener

I had a failed payment, i now have the money in the account to pay for it but the next date it will take payment has already passed and a new one isn't there. I really want it back for when i go o...

Adam

Roadie

815 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Cannot edit profile or change password

I cannot change my password. Following the steps described here - https://support.spotify.com/uk/problems/#!/article/change-password - when I try and submit it complains my email address is already linked to an account. Yes - my account, its ME, I'm ...

Visitor

I cannot change my password. Following the steps described here - https://support.spotify.com/uk/problems/#!/article/change-password - when I try and submit it complains my email address is...

Peter__

Community Legend

898 Views

3 replies

0 likes

  • 898 Views
  • 3 replies
  • 0 likes