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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

785038 Views

18 replies

29 likes

  • 785038 Views
  • 18 replies
  • 29 likes

Double charged on Paypal

Hey team, since I was not able of signing with my credit cards eventhough they were botch current I decided to get a Paypal account but when I made the payment, Spotify double charged to me, with a time lapse of difference for 5 secs, the fact is tha...

Newbie

Hey team, since I was not able of signing with my credit cards eventhough they were botch current I decided to get a Paypal account but when I made the payment, Spotify double charged to me, with a t...

Sam

Spotify

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

Facebook and Spotify not connecting properly

I've connected Spotify and my Facebook account. But, it doesn't look like its synced completely. When I view my profile, my username is still showing (not my name), and my Facebook default pic didn't import. On the lower left, I can see my name and d...

Casual Listener

I've connected Spotify and my Facebook account.  But, it doesn't look like its synced completely.  When I view my profile, my username is still showing (not my name), and my Facebook defaul...

Sam

Spotify

439 Views

3 replies

0 likes

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  • 3 replies
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I paid, but not may songs have been added

I paid to have my songs added from RouteNote. All routeNote songs are in the proper mp3 format. I have two albums out, not added. I especially want the album I'm pushing now, "Contrary," to be added, but all that has happened is that three songs, not...

Newbie

I paid to have my songs added from RouteNote. All routeNote songs are in the proper mp3 format. I have two albums out, not added. I especially want the album I'm pushing now, "Contrary," to be added,...

burl

Newbie

580 Views

3 replies

0 likes

  • 580 Views
  • 3 replies
  • 0 likes

Country settings in my profile

Hi: I have a weird situation. First: I had an unlimited subscription until today. I didn't renew it because I'm going in four days on holidays and I won't use it for one or two months. But still, for this days I expected to use the free subscription....

Regular

Hi:   I have a weird situation.   First:   I had an unlimited subscription until today. I didn't renew it because I'm going in four days on holidays and I won't use it for ...

shaadie

Regular

483 Views

2 replies

0 likes

  • 483 Views
  • 2 replies
  • 0 likes

Failed payment, but now won't take payment

I had a failed payment, i now have the money in the account to pay for it but the next date it will take payment has already passed and a new one isn't there. I really want it back for when i go on holiday friday. Any help would be much appreciated.

Casual Listener

I had a failed payment, i now have the money in the account to pay for it but the next date it will take payment has already passed and a new one isn't there. I really want it back for when i go o...

Adam

Roadie

646 Views

5 replies

0 likes

  • 646 Views
  • 5 replies
  • 0 likes

Cannot edit profile or change password

I cannot change my password. Following the steps described here - https://support.spotify.com/uk/problems/#!/article/change-password - when I try and submit it complains my email address is already linked to an account. Yes - my account, its ME, I'm ...

Visitor

I cannot change my password. Following the steps described here - https://support.spotify.com/uk/problems/#!/article/change-password - when I try and submit it complains my email address is...

Peter__

Community Legend

789 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Hi.

I think you've charged me twice. Could you please check this up?

Newbie

I think you've charged me twice. Could you please check this up? 🙂

Peter__

Community Legend

296 Views

1 replies

0 likes

  • 296 Views
  • 1 replies
  • 0 likes

I am being charged Twice!!!!!

Hello, I am being charged on 2 cards. Please let me know how I can get a refund and also cancel the payment on one of the cards. Thanks. Abhi.

Regular

Hello,             I am being charged on 2 cards. Please let me know how I can get a refund and also cancel the payment on one of the cards. ...

Peter__

Community Legend

326 Views

1 replies

0 likes

  • 326 Views
  • 1 replies
  • 0 likes

name change

How do up change your user name

Visitor

How do up change your user name

Peter__

Community Legend

493 Views

3 replies

0 likes

  • 493 Views
  • 3 replies
  • 0 likes

Can't pay for my spotify!

Hi guys! I joined spotify when I was in the US two years ago. Then when it came to Italy (my home country) I changed country from that account. Now I am in Ireland and I will be working here for more than a year, so I changed agai my country into Ire...

Newbie

Hi guys! I joined spotify when I was in the US two years ago. Then when it came to Italy (my home country) I changed country from that account. Now I am in Ireland and I will be working here for more...

Peter__

Community Legend

513 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Maximium Amount of Starred Songs?

hi! I was just wondering if there is a cap/limit to the amount of songs that you can star. When I was using MOG, they limited my favorites to 600 songs. I would like to know if that is the case with spotify before I purchase a subscription. Please le...

Newbie

hi!   I was just wondering if there is a cap/limit to the amount of songs that you can star. When I was using MOG, they limited my favorites to 600 songs. I would like to know if that is the...

Peter__

Community Legend

485 Views

2 replies

0 likes

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  • 2 replies
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Re: Hello from Spotify - Introduce Yourself

Hi, I am having real trouble with my account!! I logged and cannot get back in... I have tried resetting the password but it says i i must do it through facebook, did that - no luck!! PLEAE HELP! @Rorey wrote: Hi all, Welcome to the new Spotify commu...

Newbie

Hi,  I am having real trouble with my account!!  I logged and cannot get back in... I have tried resetting the password but it says i i must do it through facebook, did that - no luck!!&n...

Peter__

Community Legend

311 Views

1 replies

0 likes

  • 311 Views
  • 1 replies
  • 0 likes

Overcharged!!

Ive had spotify for a few months now and i have always paid 9.99. im a very organized person and i set the exact amont to the side for all my bills. and this month i was charged 10.76. i know its not a huge diffrence but i would just like to know as ...

Newbie

Ive had spotify for a few months now and i have always paid 9.99. im a very organized person and i set the exact amont to the side for all my bills. and this month i was charged 10.76. i know its not...

Peter__

Community Legend

358 Views

1 replies

0 likes

  • 358 Views
  • 1 replies
  • 0 likes

Playlists on ipad

Hi, anyone an idea why i can't see other playlists when searching for music on my Ipad? Only get the artist, not other users playlists? Thx, M

Newbie

Hi,   anyone an idea why i can't see other playlists when searching for music on my Ipad? Only get the artist, not other users playlists?   Thx,   M

Joe

Community Legend

1569 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Account closed even though payment was completed

How come my account being closed due to payment failure, when payment was charged days ago from my credit card ?

Newbie

How come my account being closed due to payment failure, when payment was charged days ago from my credit card ?

Adam

Roadie

268 Views

1 replies

0 likes

  • 268 Views
  • 1 replies
  • 0 likes

Lost playlists from mis-linked Facebook.

Okay, so I have my Facebook that I connected to spotify and do not have a username. I finally got my cousin to try out spotify and she thought she logged out of my facebook but she didn't. She connected her spotify account to my Facebook and now ALL ...

Casual Listener

Okay, so I have my Facebook that I connected to spotify and do not have a username. I finally got my cousin to try out spotify and she thought she logged out of my facebook but she didn't. She connec...

Val-kyrja

Casual Listener

353 Views

3 replies

0 likes

  • 353 Views
  • 3 replies
  • 0 likes

Deleted playlist

I have just logged back in and noticed my playlist "party" is showing but im unable to olay it, could you have a look and see whether this can be reinstated - thanks

Casual Listener

I have just logged back in and noticed my playlist "party" is showing but im unable to olay it, could you have a look and see whether this can be reinstated - thanks 🙂

Robbie

Spotify Legend

403 Views

2 replies

0 likes

  • 403 Views
  • 2 replies
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Spotify app not opening after 0.7.1 update??

Hello, I recently updated the Spotify app on my iPhone 4 (with latest iOS update) and since then whenever I try to open the app it shows a white screen with black heading at the top and then just jumps back to my phone's home screen. I've reinstalled...

Newbie

Hello, I recently updated the Spotify app on my iPhone 4 (with latest iOS update) and since then whenever I try to open the app it shows a white screen with black heading at the top and then just jum...

Joe

Community Legend

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
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Add custom audio message to playlist

Hello, Is it possible to add a custom audio message to a playlist? I want to put together a sweet playlist and then insert interviews from the band in between songs. Is that possible? I own the other audio content that I want to insert. Help? Thanks,...

Casual Listener

Hello,   Is it possible to add a custom audio message to a playlist? I want to put together a sweet playlist and then insert interviews from the band in between songs. Is that possible? I ow...

Joe

Community Legend

9041 Views

4 replies

0 likes

  • 9041 Views
  • 4 replies
  • 0 likes