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Cannot edit profile or change password

I cannot change my password. Following the steps described here - https://support.spotify.com/uk/problems/#!/article/change-password - when I try and submit it complains my email address is already linked to an account. Yes - my account, its ME, I'm ...

Visitor

I cannot change my password. Following the steps described here - https://support.spotify.com/uk/problems/#!/article/change-password - when I try and submit it complains my email address is...

Peter__

Community Legend

875 Views

3 replies

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Hi.

I think you've charged me twice. Could you please check this up?

Newbie

I think you've charged me twice. Could you please check this up? 🙂

Peter__

Community Legend

358 Views

1 replies

0 likes

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I am being charged Twice!!!!!

Hello, I am being charged on 2 cards. Please let me know how I can get a refund and also cancel the payment on one of the cards. Thanks. Abhi.

Regular

Hello,             I am being charged on 2 cards. Please let me know how I can get a refund and also cancel the payment on one of the cards. ...

Peter__

Community Legend

378 Views

1 replies

0 likes

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name change

How do up change your user name

Visitor

How do up change your user name

Peter__

Community Legend

601 Views

3 replies

0 likes

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  • 3 replies
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Can't pay for my spotify!

Hi guys! I joined spotify when I was in the US two years ago. Then when it came to Italy (my home country) I changed country from that account. Now I am in Ireland and I will be working here for more than a year, so I changed agai my country into Ire...

Newbie

Hi guys! I joined spotify when I was in the US two years ago. Then when it came to Italy (my home country) I changed country from that account. Now I am in Ireland and I will be working here for more...

Peter__

Community Legend

610 Views

2 replies

0 likes

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Maximium Amount of Starred Songs?

hi! I was just wondering if there is a cap/limit to the amount of songs that you can star. When I was using MOG, they limited my favorites to 600 songs. I would like to know if that is the case with spotify before I purchase a subscription. Please le...

Newbie

hi!   I was just wondering if there is a cap/limit to the amount of songs that you can star. When I was using MOG, they limited my favorites to 600 songs. I would like to know if that is the...

Peter__

Community Legend

567 Views

2 replies

0 likes

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Re: Hello from Spotify - Introduce Yourself

Hi, I am having real trouble with my account!! I logged and cannot get back in... I have tried resetting the password but it says i i must do it through facebook, did that - no luck!! PLEAE HELP! @Rorey wrote: Hi all, Welcome to the new Spotify commu...

Newbie

Hi,  I am having real trouble with my account!!  I logged and cannot get back in... I have tried resetting the password but it says i i must do it through facebook, did that - no luck!!&n...

Peter__

Community Legend

366 Views

1 replies

0 likes

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Overcharged!!

Ive had spotify for a few months now and i have always paid 9.99. im a very organized person and i set the exact amont to the side for all my bills. and this month i was charged 10.76. i know its not a huge diffrence but i would just like to know as ...

Newbie

Ive had spotify for a few months now and i have always paid 9.99. im a very organized person and i set the exact amont to the side for all my bills. and this month i was charged 10.76. i know its not...

Peter__

Community Legend

416 Views

1 replies

0 likes

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Playlists on ipad

Hi, anyone an idea why i can't see other playlists when searching for music on my Ipad? Only get the artist, not other users playlists? Thx, M

Newbie

Hi,   anyone an idea why i can't see other playlists when searching for music on my Ipad? Only get the artist, not other users playlists?   Thx,   M

Joe

Community Legend

1631 Views

1 replies

0 likes

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Account closed even though payment was completed

How come my account being closed due to payment failure, when payment was charged days ago from my credit card ?

Newbie

How come my account being closed due to payment failure, when payment was charged days ago from my credit card ?

Adam

Roadie

315 Views

1 replies

0 likes

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Lost playlists from mis-linked Facebook.

Okay, so I have my Facebook that I connected to spotify and do not have a username. I finally got my cousin to try out spotify and she thought she logged out of my facebook but she didn't. She connected her spotify account to my Facebook and now ALL ...

Casual Listener

Okay, so I have my Facebook that I connected to spotify and do not have a username. I finally got my cousin to try out spotify and she thought she logged out of my facebook but she didn't. She connec...

Val-kyrja

Casual Listener

441 Views

3 replies

0 likes

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Deleted playlist

I have just logged back in and noticed my playlist "party" is showing but im unable to olay it, could you have a look and see whether this can be reinstated - thanks

Casual Listener

I have just logged back in and noticed my playlist "party" is showing but im unable to olay it, could you have a look and see whether this can be reinstated - thanks 🙂

Robbie

Spotify Legend

477 Views

2 replies

0 likes

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Spotify app not opening after 0.7.1 update??

Hello, I recently updated the Spotify app on my iPhone 4 (with latest iOS update) and since then whenever I try to open the app it shows a white screen with black heading at the top and then just jumps back to my phone's home screen. I've reinstalled...

Newbie

Hello, I recently updated the Spotify app on my iPhone 4 (with latest iOS update) and since then whenever I try to open the app it shows a white screen with black heading at the top and then just jum...

Joe

Community Legend

471 Views

1 replies

0 likes

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Add custom audio message to playlist

Hello, Is it possible to add a custom audio message to a playlist? I want to put together a sweet playlist and then insert interviews from the band in between songs. Is that possible? I own the other audio content that I want to insert. Help? Thanks,...

Casual Listener

Hello,   Is it possible to add a custom audio message to a playlist? I want to put together a sweet playlist and then insert interviews from the band in between songs. Is that possible? I ow...

Joe

Community Legend

9626 Views

4 replies

0 likes

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HOW Remove payment method???

Why I can't Remove payment method??? Button (Remove payment method) dont work!

Newbie

Why I can't Remove payment method??? Button (Remove payment method) dont work!

Robbie

Spotify Legend

774 Views

1 replies

0 likes

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Phone account

As a poor student I can't afford the £10 a month fee for premium, but I still want spotify on my phone. I propose a phone package for say £5 a month which dosn't alter the computer version, so you still get the adverts and a limit, but you can listen...

Casual Listener

As a poor student I can't afford the £10 a month fee for premium, but I still want spotify on my phone. I propose a phone package for say £5 a month which dosn't alter the computer version, so you st...

Robbie

Spotify Legend

346 Views

1 replies

0 likes

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10 HOUR LIMIT

Spotify won't let me listen to anything because it says I've reached my 10 hour limit this month. There's no way that's true. I've hardly listened at all in July. Other people do use this PC but they don't know my password so it's unlikely they're to...

Newbie

Spotify won't let me listen to anything because it says I've reached my 10 hour limit this month. There's no way that's true. I've hardly listened at all in July. Other people do use this PC but they...

Robbie

Spotify Legend

1388 Views

1 replies

0 likes

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Recover a deleted or missing playlist?

For some reason I can't find my Sensual bachata Playlist anymore. I don't think I deleted it by accident but I guess there is always that possibility. Is there anyway to recover it?

Casual Listener

For some reason I can't find my Sensual bachata Playlist anymore. I don't think I deleted it by accident but I guess there is always that possibility. Is there anyway to recover it?

Robbie

Spotify Legend

361 Views

1 replies

0 likes

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Solved!! Accidentally deleted playlist :-(

Hi, I've just spent several hours creating a playlist called 'Aimees' and I don't know what I've done but it's vanished and I am GUTTED!Is there any way a moderator can recover it for me? Thanks Mark

Casual Listener

Hi, I've just spent several hours creating a playlist called 'Aimees' and I don't know what I've done but it's vanished and I am GUTTED! Is there any way a moderator can recover it for me? Tha...

Mark_haribo

Casual Listener

1060 Views

2 replies

0 likes

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