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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

780324 Views

18 replies

29 likes

  • 780324 Views
  • 18 replies
  • 29 likes

I want to keep Spotify

I want to...scratch that....I need to pay in order to keep all that music I've created on my playlist! However I have abt 15hrs remaining, can i just pay now rather than having to wait for the trial to end? And when I start making payments will I loo...

Casual Listener

I want to...scratch that....I need to pay in order to keep all that music I've created on my playlist! However I have abt 15hrs remaining, can i just pay now rather than having to wait for the trial ...

MichaelJerzak

Composer

1048 Views

4 replies

0 likes

None
  • 1048 Views
  • 4 replies
  • 0 likes

Password problem / hacked

Hello. I believe my premium spotify account has been hacked, ive had it for years with the same password and today it stopped working.I cannot login with my password anymore. I've tried to reset the password without getting the email. So i think some...

Newbie

Hello.   I believe my premium spotify account has been hacked, ive had it for years with the same password and today it stopped working. I cannot login with my password anymore.   ...

Peter__

Community Legend

375 Views

1 replies

0 likes

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  • 1 replies
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Payment failure

So, this has been going on for quite a while now. It has repeated twice now and I really want know why it keeps happening? I am pretty sure that my card won't expire for a while. Dear Customer,We've tried a number of times but have been unable to ren...

Regular

So, this has been going on for quite a while now. It has repeated twice now and I really want know why it keeps happening? I am pretty sure that my card won't expire for a while.    Dear ...

SannaRomberg

Regular

514 Views

2 replies

0 likes

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  • 2 replies
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All my playlists are gone

Just recently all my playlists just randomly disappeared. How can I get the m back?

Casual Listener

Just recently all my playlists just randomly disappeared. How can I get the m back?

deenisejackson1

Casual Listener

515 Views

4 replies

0 likes

  • 515 Views
  • 4 replies
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No password reset email being sent

Hi! I'm not getting any of the password reset emails. I think I know the issue (my email being linked to my original account and facebook). If you could remove the facebook account, that will hopefully fix things, as they did in this forum post. Than...

Casual Listener

Hi! I'm not getting any of the password reset emails. I think I know the issue (my email being linked to my original account and facebook). If you could remove the facebook account, that will hopeful...

Peter__

Community Legend

1361 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Android log in

I have been using premium for about a year since the last time my spotify app on my android phone updated itself I cannot log in. I had originally used my facebook log in now it just directs me to FB a page that is no longer active. I used my phone a...

Visitor

I have been using premium for about a year since  the last time my spotify app on my android phone updated itself I cannot log in. I had originally used my facebook log in now it just directs me...

user-removed

Not applicable

447 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! premium

I really would like to sign up for premium, however I see No where the price is listed, and when I put my cc information the Total amount is zero. How much is my credit card being billed. Why is the price so hard to find, that worries me. Am I going ...

Casual Listener

I really would like to sign up for premium, however I see No where the price is listed, and when I put my cc information the Total amount is zero. How much is my credit card being billed. Why is the ...

sabrina30913

Casual Listener

619 Views

2 replies

0 likes

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  • 2 replies
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Disposal problems, "Followers and Followed", for the second consecutive

Hi Peter, again... From the March 28, that I have this problem unresolved, I thought it was a point of failure, but has been repeated... My name of Usuari is maitetxu.xiu

Regular

Hi Peter, again... From the March 28, that I have this problem unresolved, I thought it was a point of failure, but has been repeated... My name of Usuari is maitetxu.xiu

Peter__

Community Legend

276 Views

1 replies

0 likes

  • 276 Views
  • 1 replies
  • 0 likes

Deleting Accounts

I somehow have two accounts that are confusing me like crazy -- I just want to delete both of the open accounts I currently have, so I can reopen a new, unrelated account. How do I go about doing this?

Newbie

I somehow have two accounts that are confusing me like crazy -- I just want to delete both of the open accounts I currently have, so I can reopen a new, unrelated account. How do I go about doing thi...

Taylor

Community Legend

326 Views

1 replies

0 likes

  • 326 Views
  • 1 replies
  • 0 likes

Lost Playlists

Hi - I've had just the same experience as loads of other users: Playlists dissapeared when I de-linked my account from Facebook. Also reverted to the free account from Premium. I raised a query on-line (Spotify Case # 00704841) but have heard nothing...

Visitor

Hi - I've had just the same experience as loads of other users:   Playlists dissapeared when I de-linked my account from Facebook. Also reverted to the free account from Premium.   ...

user-removed

Not applicable

1505 Views

27 replies

0 likes

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  • 27 replies
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Spotify / Facebook / Fail

Have been using Spotify on a paid account for months, each month the payment is made and I listen to music. Cool. But... Recently I saw this 'Connect to Facebook' login screen... I don't want to connect to Facebook.. I want to listen to music. So.. I...

Casual Listener

Have been using Spotify on a paid account for months, each month the payment is made and I listen to music. Cool.   But... Recently I saw this 'Connect to Facebook' login screen... I don't w...

Peter__

Community Legend

621 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Solved!! Songs for the Deaf by Queens of the Stone Age doesn't show

Hi, i have a premium subscription. When I search for Queens of the Stone Age, the 2002 album Songs for the Deaf doesn't show up, whereas previous and later albums do. Can anyone help me with this? RegardsBart

Visitor

Hi,   i have a premium subscription. When I search for Queens of the Stone Age, the 2002 album Songs for the Deaf doesn't show up, whereas previous and later albums do.   Can anyone hel...

hellodracon

Casual Listener

2665 Views

13 replies

0 likes

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  • 13 replies
  • 0 likes

Favorites list doesn't sync and got messed up

Hi, I have the feeling that the favorites list (the starred tracks) can help me to benefit the great spotify experience. So, I would like to start over building my favorites list. I deleted my favorite tracks using the Mac client for Spotify. I thoug...

Newbie

Hi,   I have the feeling that the favorites list (the starred tracks) can help me to benefit the great spotify experience. So, I would like to start over building my favorites list.  ...

Peter__

Community Legend

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

Forgot my pasword, and the reply wasn't very helpful.

Hi, I am trying to log into my account on my ipod but I forgot my password, which means I can"t change it. I got a reply to check here, and I keep seeing that there is supposed to be a reset password link, but I am not finding it... Can anyone help m...

Newbie

Hi, I am trying to log into my account on my ipod but I forgot my password, which means I can"t change it. I got a reply to check here, and I keep seeing that there is supposed to be a reset password...

Peter__

Community Legend

328 Views

1 replies

1 likes

  • 328 Views
  • 1 replies
  • 1 likes

Cant login to spotify ANYWHERE

I had been a long time spotify, since it came out in the U.S basically. However i stopped using it because it wouldn't let me log in. I cant log in via the website, the desktop client, on-line, or even via facebook. Spotify gives me no error memssage...

Casual Listener

I had been a long time spotify, since it came out in the U.S basically. However i stopped using it because it wouldn't let me log in. I cant log in via the website, the desktop client, on-line, or ev...

Jamie

Spotify Legend

438 Views

5 replies

0 likes

  • 438 Views
  • 5 replies
  • 0 likes

Spotify

I paid for spotify on my phonebill but it isn't working and I already logged out and back in

Newbie

I paid for spotify on my phonebill but it isn't working and I already logged out and back in

Jamie

Spotify Legend

405 Views

2 replies

0 likes

  • 405 Views
  • 2 replies
  • 0 likes

Retrieve old playlist which was deleted

HiI would be enormously greatful if a moderator could help me retrieve an old playlist. It means a lot more than just some songs in a descent order.Big thanks,Leo

Newbie

Hi I would be enormously greatful if a moderator could help me retrieve an old playlist. It means a lot more than just some songs in a descent order. Big thanks, Leo

Jamie

Spotify Legend

1159 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Using Spotify abroad?

Hi! I am moving from the Netherlands to Peru this summer. I have a premium account, which I pay from a Dutch bank account. Can I fully use Spotify in Peru? Or do I need to unsubscribe? And my husband, he wants to have an account too, and will buy a n...

Casual Listener

Hi!   I am moving from the Netherlands to Peru this summer. I have a premium account, which I pay from a Dutch bank account.  Can I fully use Spotify in Peru? Or do I need to unsubscr...

Peter__

Community Legend

1957 Views

4 replies

0 likes

  • 1957 Views
  • 4 replies
  • 0 likes

my account say to upgrade to premium and i was on premium

hi my brother has spotify premium and he says it was working in the morning and now it says he need to to upgrade and he paid it 2 weeks ago along with mine he has turn on and off his phone he doenst know what to do help ! please

Newbie

hi my brother has spotify premium and he says it was working in the morning and now it says he need to to upgrade and he paid it 2 weeks ago along with mine     he has turn on and off...

Peter__

Community Legend

328 Views

3 replies

0 likes

  • 328 Views
  • 3 replies
  • 0 likes