Announcements

Help Wizard

Step 1

NEXT STEP

Archived content

This is content that is no longer relevant

Start a topic

Solved!! premium

I really would like to sign up for premium, however I see No where the price is listed, and when I put my cc information the Total amount is zero. How much is my credit card being billed. Why is the price so hard to find, that worries me. Am I going ...

Casual Listener

I really would like to sign up for premium, however I see No where the price is listed, and when I put my cc information the Total amount is zero. How much is my credit card being billed. Why is the ...

sabrina30913

Casual Listener

809 Views

2 replies

0 likes

  • 809 Views
  • 2 replies
  • 0 likes

Disposal problems, "Followers and Followed", for the second consecutive

Hi Peter, again... From the March 28, that I have this problem unresolved, I thought it was a point of failure, but has been repeated... My name of Usuari is maitetxu.xiu

Regular

Hi Peter, again... From the March 28, that I have this problem unresolved, I thought it was a point of failure, but has been repeated... My name of Usuari is maitetxu.xiu

Peter__

Community Legend

331 Views

1 replies

0 likes

  • 331 Views
  • 1 replies
  • 0 likes

Deleting Accounts

I somehow have two accounts that are confusing me like crazy -- I just want to delete both of the open accounts I currently have, so I can reopen a new, unrelated account. How do I go about doing this?

Newbie

I somehow have two accounts that are confusing me like crazy -- I just want to delete both of the open accounts I currently have, so I can reopen a new, unrelated account. How do I go about doing thi...

Taylor

Community Legend

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Lost Playlists

Hi - I've had just the same experience as loads of other users: Playlists dissapeared when I de-linked my account from Facebook. Also reverted to the free account from Premium. I raised a query on-line (Spotify Case # 00704841) but have heard nothing...

Visitor

Hi - I've had just the same experience as loads of other users:   Playlists dissapeared when I de-linked my account from Facebook. Also reverted to the free account from Premium.   ...

user-removed

Not applicable

2437 Views

27 replies

0 likes

  • 2437 Views
  • 27 replies
  • 0 likes

Spotify / Facebook / Fail

Have been using Spotify on a paid account for months, each month the payment is made and I listen to music. Cool. But... Recently I saw this 'Connect to Facebook' login screen... I don't want to connect to Facebook.. I want to listen to music. So.. I...

Casual Listener

Have been using Spotify on a paid account for months, each month the payment is made and I listen to music. Cool.   But... Recently I saw this 'Connect to Facebook' login screen... I don't w...

Peter__

Community Legend

810 Views

5 replies

0 likes

  • 810 Views
  • 5 replies
  • 0 likes

Solved!! Songs for the Deaf by Queens of the Stone Age doesn't show

Hi, i have a premium subscription. When I search for Queens of the Stone Age, the 2002 album Songs for the Deaf doesn't show up, whereas previous and later albums do. Can anyone help me with this? RegardsBart

Visitor

Hi,   i have a premium subscription. When I search for Queens of the Stone Age, the 2002 album Songs for the Deaf doesn't show up, whereas previous and later albums do.   Can anyone hel...

hellodracon

Casual Listener

3226 Views

13 replies

0 likes

  • 3226 Views
  • 13 replies
  • 0 likes

Favorites list doesn't sync and got messed up

Hi, I have the feeling that the favorites list (the starred tracks) can help me to benefit the great spotify experience. So, I would like to start over building my favorites list. I deleted my favorite tracks using the Mac client for Spotify. I thoug...

Newbie

Hi,   I have the feeling that the favorites list (the starred tracks) can help me to benefit the great spotify experience. So, I would like to start over building my favorites list.  ...

Peter__

Community Legend

534 Views

1 replies

0 likes

  • 534 Views
  • 1 replies
  • 0 likes

Forgot my pasword, and the reply wasn't very helpful.

Hi, I am trying to log into my account on my ipod but I forgot my password, which means I can"t change it. I got a reply to check here, and I keep seeing that there is supposed to be a reset password link, but I am not finding it... Can anyone help m...

Newbie

Hi, I am trying to log into my account on my ipod but I forgot my password, which means I can"t change it. I got a reply to check here, and I keep seeing that there is supposed to be a reset password...

Peter__

Community Legend

396 Views

1 replies

1 likes

  • 396 Views
  • 1 replies
  • 1 likes

Cant login to spotify ANYWHERE

I had been a long time spotify, since it came out in the U.S basically. However i stopped using it because it wouldn't let me log in. I cant log in via the website, the desktop client, on-line, or even via facebook. Spotify gives me no error memssage...

Casual Listener

I had been a long time spotify, since it came out in the U.S basically. However i stopped using it because it wouldn't let me log in. I cant log in via the website, the desktop client, on-line, or ev...

Jamie

Spotify Legend

591 Views

5 replies

0 likes

  • 591 Views
  • 5 replies
  • 0 likes

Spotify

I paid for spotify on my phonebill but it isn't working and I already logged out and back in

Newbie

I paid for spotify on my phonebill but it isn't working and I already logged out and back in

Jamie

Spotify Legend

512 Views

2 replies

0 likes

  • 512 Views
  • 2 replies
  • 0 likes

Retrieve old playlist which was deleted

HiI would be enormously greatful if a moderator could help me retrieve an old playlist. It means a lot more than just some songs in a descent order.Big thanks,Leo

Newbie

Hi I would be enormously greatful if a moderator could help me retrieve an old playlist. It means a lot more than just some songs in a descent order. Big thanks, Leo

Jamie

Spotify Legend

1241 Views

1 replies

0 likes

  • 1241 Views
  • 1 replies
  • 0 likes

Solved!! Using Spotify abroad?

Hi! I am moving from the Netherlands to Peru this summer. I have a premium account, which I pay from a Dutch bank account. Can I fully use Spotify in Peru? Or do I need to unsubscribe? And my husband, he wants to have an account too, and will buy a n...

Casual Listener

Hi!   I am moving from the Netherlands to Peru this summer. I have a premium account, which I pay from a Dutch bank account.  Can I fully use Spotify in Peru? Or do I need to unsubscr...

Peter__

Community Legend

2178 Views

4 replies

0 likes

  • 2178 Views
  • 4 replies
  • 0 likes

my account say to upgrade to premium and i was on premium

hi my brother has spotify premium and he says it was working in the morning and now it says he need to to upgrade and he paid it 2 weeks ago along with mine he has turn on and off his phone he doenst know what to do help ! please

Newbie

hi my brother has spotify premium and he says it was working in the morning and now it says he need to to upgrade and he paid it 2 weeks ago along with mine     he has turn on and off...

Peter__

Community Legend

449 Views

3 replies

0 likes

  • 449 Views
  • 3 replies
  • 0 likes

Solved!! Help! Facebook doesn't show my shared playlists!

Hello, Ive recently tried to share a Spotify playlist I made on my facebook page. It has me set up the account conection but when I click the Share button it only shows up as a blank post with a option to "get spotify" "share" or like" with not info ...

Newbie

Hello, Ive recently tried to share a Spotify playlist I made on my facebook page. It has me set up the account conection but when I click the Share button  it only shows up as a blank post w...

Peter__

Community Legend

1251 Views

1 replies

1 likes

  • 1251 Views
  • 1 replies
  • 1 likes

Solved!! Link Spotify to new Facebook account rather than old Facebook account

Hi I have a new Facebook account and would like to unlink my Spotify account from my old one and transfer my subscription and playlists to my new Facebook account. I have Spotify Premium through Virgin Mobile. What would I ned to do to link my Spotif...

Casual Listener

Hi   I have a new Facebook account and would like to unlink my Spotify account from my old one and transfer my subscription and playlists to my new Facebook account.   I have Spotify Pr...

Adam

Roadie

2887 Views

4 replies

0 likes

  • 2887 Views
  • 4 replies
  • 0 likes

Won't work on iPad or iphone

When I try to use spotiffy premium on either iPad or iPhone it says I need to have a premium account? I already do, any suggestions as to how to solve this?Thanks

Casual Listener

When I try to use spotiffy premium on either iPad or iPhone it says I need to have a premium account? I already do, any suggestions as to how to solve this? Thanks

MikeyB

Community Legend

509 Views

3 replies

0 likes

  • 509 Views
  • 3 replies
  • 0 likes

cant find the premium code

I got spotify premium for the first time today, but the premium code was sent to an old e-mail adress, who is deleted. What do to?? I have updated my emil now, but I still can't reach the code.

Newbie

I got spotify premium for the first time today, but the premium code was sent to an old e-mail adress, who is deleted. What do to??  I have updated my emil now, but I still can't reach the code....

MikeyB

Community Legend

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes

Cannot log in

I change computors and 60 years old...issues with forgetting my password. I think I am in a conflect with facebook. So I want to log in with my regular account and e-mail address....but no matter using my regular account or facebook log in informatio...

Newbie

I change computors and 60 years old...issues with forgetting my password. I think I am in a conflect with facebook. So I want to log in with my regular account and e-mail address....but no matte...

Peter__

Community Legend

324 Views

1 replies

0 likes

  • 324 Views
  • 1 replies
  • 0 likes

I think free account should not have time limit

The free account play ads already. It should not have 10 hours time limit. I think most people accept interrupt by ads every 5-6 songs when they using free account. but a lot people angry about the 10 hours limit. why not all countries use the same r...

Casual Listener

The free account play ads already. It should not have 10 hours time limit.   I think most people accept interrupt by ads every 5-6 songs when they using free account. but a lot people a...

Peter__

Community Legend

655 Views

3 replies

0 likes

  • 655 Views
  • 3 replies
  • 0 likes