Archived content

BIG problems signing in with facebook or spotify credentials

Hello-please help I have purchased a premium account ( paid for the entire year) but facebook and spotify do not recognoze any of my usernams or any of my passwords. i need to actaully speak to someone if possible

What happens if you aren't able to log in after 30 days - Offline mode?

Hi! I'm going to go out sailing and I need music to listen to. I'm planning to upgrade to premium and use offline playlists, but as I have understood it, I have to log-in every 30 days to like re-new it? Sometimes I will be without Internet connectio...

How can my email address already be in use?

I wanted to change my email to my new one but I can't because it says that my new email is already in use but it's not? Little help here please!

I have two spotify accounts?

I have a problem with my Spotify account. I thought I had Spotify Premium but recently I got an announcement that the premium trial has ended. When I log in to www.spotify.com with my Facebook account, according to my subscription status on my profil...

Facebook unlinked but profile name and user pic is still showing up

I think a friend of mine logged into my spotify account and found it appropriate to link HER facebook to my spotify. I have unlinked facebook from my account already but her name and profile photo still shows up and it is a little annoying. I also tr...

Can't cancel subscription

Hi, I have a problem cancelling my subscription to Spotify Premium. I am using my first free 30 days and I want to cancel my subscription before the free period finishes. Spotify tells me I am now using Spotify Free, but my credit card number is stil...

Being charged $9.99/month even though I canceled my premium trial!

I checked my bank statement and it said I was charged $9.99 for spotify. I have no idea why, because the account I'm posting under isn't even on a premium subscription, although I did a trial a long time ago and then canceled it. I made another accou...

Premium subscription does not work

Hello, I always get the message "product not available" when i choose a payment method for spotify premium. Some month ago I had a spotify premium membership which I cancelled. But somehow I can't subscribe again? Do you guys know that problem and a ...

Can't add payment method

When I go to the "add a payment method" page and choose American Express, the next page just says "Payment failed" and "oops, somehting went wrong". I didn't even enter in a card number yet. Also, when I enter in my card to buy a free trial premium, ...

Spotify Malaysia

Hye, I am spotify user from Malaysia. As u know spotify has launched in Malaysia, I just wanted to know if there any shop that i can buy the e-card in Malaysia?

Android app for Samsung galaxy

Before last up date Spotify got my respect,even @ the premium price of $9.99 a month but since it sucks, android app works long enough for me to download a couple of my playlist then screen goes F-IN white,so I have to take out my battery then uninst...

signed up fpr 30 day trial on my iPhone, not working

Troubles with loging into spotify on android.

Hi, I have troubles with spotify on android. I'm using spotify on my PC via Facebook account. Now, when i have free 30 days trial I downloaded spotify on my phone. When I'm trying to log in with button 'Connect via Facebook' (or something like that, ...

[germany] instant bank transfer/payment options

Hey everyone, I would like to get myself a spotify unlimited account, but it seems that instant bank transfer is not an option. Since i don't have paypal or a credit card, and i don't want to pay the extra fee for klarma, i would like to pay directly...

Duplicate Accounts

Hi, I have two accounts, one when I logged in with my Facebook account. I want to subscribe to premium, but would like to have one account, not two. Can you help me? Thanks, KR