48 hour trial question. Please answer!
So I downloaded Spotify on my phone today and it said I started a 48 hour trial. Do I have to cancel the trial before I get charged monthly?
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Start a topicSo I downloaded Spotify on my phone today and it said I started a 48 hour trial. Do I have to cancel the trial before I get charged monthly?
Casual Listener
So I downloaded Spotify on my phone today and it said I started a 48 hour trial. Do I have to cancel the trial before I get charged monthly?
austinnnnnguyen
Casual Listener
608 Views
2 replies
0 likes
I just reinstalled Windows and loaded up Spotify, but then when I closed Spotify and put in my login info, none of my playlists show up. I tried the steps shown, but I can not login properly. I think there is a duplicate account issue. Any help?
Visitor
I just reinstalled Windows and loaded up Spotify, but then when I closed Spotify and put in my login info, none of my playlists show up. I tried the steps shown, but I can not login proper...
Sam
Spotify
849 Views
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I know you can not buy an E-card in the US, but if someone from the UK, for instance, were to buy an E-card and send it to me, would I still be able to use it?
Newbie
I know you can not buy an E-card in the US, but if someone from the UK, for instance, were to buy an E-card and send it to me, would I still be able to use it?
Sam
Spotify
457 Views
1 replies
0 likes
Hi, I'm over my 10 hour limit. So it means I can't listen to any music (which isn't in my library) till the 1st of june? And is there any way to buy Unlimited/Premium without having a credit card? I'm thinking about buying Premium or Unlimited , but ...
Gig Goer
Hi, I'm over my 10 hour limit. So it means I can't listen to any music (which isn't in my library) till the 1st of june? And is there any way to buy Unlimited/Premium without havin...
Sam
Spotify
779 Views
2 replies
0 likes
My free 30 day trial ends tomorrow and all I want to do is cancel my subscription. When I click cancel and it's at the page where it will verify my Facebook it gives me an error that I'm not logged in when I'm clearly logged in to my Facebook and Spo...
Casual Listener
My free 30 day trial ends tomorrow and all I want to do is cancel my subscription. When I click cancel and it's at the page where it will verify my Facebook it gives me an error that I'm not logged i...
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1905 Views
5 replies
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Hello, I wanted to know if is there anyway to contact client support in Spain. It seems that my account has been hacked. I am able to log in via facebook but when I look at my account details the email and password has been changed. Is there anyway t...
Casual Listener
Hello, I wanted to know if is there anyway to contact client support in Spain. It seems that my account has been hacked. I am able to log in via facebook but when I look at my account deta...
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Community Legend
598 Views
1 replies
0 likes
I installed the mobile app on a iPhone and logged in without using my facebook account. It now appears that my account was reset because when logging in on the desktop app it acted like I have never logged in before and all of my playlists are gone. ...
Visitor
I installed the mobile app on a iPhone and logged in without using my facebook account. It now appears that my account was reset because when logging in on the desktop app it acted like I have ...
user-removed
Not applicable
1214 Views
6 replies
1 likes
Hey, I am testing "premium for 30 days" right now. When do I have to deactivate/ cancel it, so that I won't get charged for? Can I cancel it now and keep using it until the end of the trial phase? If I decide to keep premium or unlimited can I cancel...
Newbie
Hey, I am testing "premium for 30 days" right now. When do I have to deactivate/ cancel it, so that I won't get charged for? Can I cancel it now and keep using it until the end of the trial phase? ...
Liam
Community Legend
746 Views
1 replies
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Any help guys? I need to hear some music
Casual Listener
Any help guys? I need to hear some music 🙂
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Community Legend
625 Views
4 replies
0 likes
So is there an option available to buy premium or gift cards with paypal WITHOUT creditcard? because i have no creditcard at all and it says i have to link it.
Newbie
So is there an option available to buy premium or gift cards with paypal WITHOUT creditcard? because i have no creditcard at all and it says i have to link it.
Taylor
Community Legend
3150 Views
1 replies
0 likes
Hi All my playlists have gone in the desktop version. The client still states that I have Spotify Premium, but none of the playlists are present. They are however visible on my phone. I've tried loggin out, and back in again. No playlists appear. How...
Casual Listener
Hi All my playlists have gone in the desktop version. The client still states that I have Spotify Premium, but none of the playlists are present. They are however visible on my phone. &n...
ketilrth
Casual Listener
671 Views
2 replies
0 likes
So I disabled my facebook account because I was way too distracted/needed to allocate my time for my final exams! This resulted in the deletion of my playlists as well as disabling my spotify premium subscription! Not really sure why and how to get i...
Newbie
So I disabled my facebook account because I was way too distracted/needed to allocate my time for my final exams! This resulted in the deletion of my playlists as well as disabling my spotify premium...
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Community Legend
607 Views
1 replies
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I have Spotify on my work computer and on my home computer. My work computer has playlists I have subscribed to and have made up on my own. When I use my spotify account at home...those playlists don't show up. Why is that and how I can I resolve thi...
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I have Spotify on my work computer and on my home computer. My work computer has playlists I have subscribed to and have made up on my own. When I use my spotify account at home...those playl...
Peter__
Community Legend
6142 Views
13 replies
0 likes
I keep getting notifications that songs are being added from a playlist I unsubscribed to. How do i get rid of this? It is pretty annoying
Casual Listener
I keep getting notifications that songs are being added from a playlist I unsubscribed to. How do i get rid of this? It is pretty annoying
Peter__
Community Legend
892 Views
3 replies
0 likes
Hello, I wonder if anyone could help me. I bought my girlfriend a premium spotify subscription for her birthday. I bought it in the UK, she lives in holland. When she tried to regiser the e-card on her laptop in holland, she got a message saying that...
Newbie
Hello, I wonder if anyone could help me. I bought my girlfriend a premium spotify subscription for her birthday. I bought it in the UK, she lives in holland. When she tried to regiser the e-card on h...
Adam
Roadie
461 Views
1 replies
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Hi, I've been a premium subscriber for several years but as of today I cannot login on the spotify app and when I login on the spotify website it says I am using spotify free, despite my bank account having been charged. All playlists also have disap...
Visitor
Hi, I've been a premium subscriber for several years but as of today I cannot login on the spotify app and when I login on the spotify website it says I am using spotify free, despite my bank account...
user-removed
Not applicable
502 Views
2 replies
0 likes
I unsubscribed to a playlist a while ago and I continue to recieve notifications from it when the person adds new songs. I tried resubscribing and unsubscrbing numerous times and logging in and out numerous times. This is incredubly frustrating and I...
Casual Listener
I unsubscribed to a playlist a while ago and I continue to recieve notifications from it when the person adds new songs. I tried resubscribing and unsubscrbing numerous times and logging in and out n...
Adam
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497 Views
1 replies
1 likes
My spotify acocunt has been hijacked. I have used spotify for years now, but somone else is now using my account, has changed the email adress, personal details and password. They have also deleted my playlist. I can now only get access via my facebo...
Casual Listener
My spotify acocunt has been hijacked. I have used spotify for years now, but somone else is now using my account, has changed the email adress, personal details and password. They have also deleted m...
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898 Views
3 replies
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Someone else is using my account, making new playlists, deleting mine and so on. Can one of you kind moderators kick them off my account and log out off all devices??? Thanks.
Newbie
Someone else is using my account, making new playlists, deleting mine and so on. Can one of you kind moderators kick them off my account and log out off all devices??? Thanks.
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Roadie
432 Views
1 replies
0 likes
Hi spotify!When my free trial runs out can i get a full version? How do i get all my music back! Please help!Kate xxx
Newbie
Hi spotify! When my free trial runs out can i get a full version? How do i get all my music back! Please help! Kate xxx
Adam
Roadie
602 Views
1 replies
0 likes