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i have forgotten my password and cant reset it

I have forgotten my password to my spotify account. When selecting 'Forgotten your password?' at sign in it directs me to my edit profile page where I can change my password but I can not do this without knowing my current password - the one I have f...

Casual Listener

I have forgotten my password to my spotify account.   When selecting 'Forgotten your password?' at sign in it directs me to my edit profile page where I can change my password but I can not ...

dolomitecdc

Newbie

11729 Views

7 replies

5 likes

Login
  • 11729 Views
  • 7 replies
  • 5 likes

Solved!! I have the wrong facebook account linked to my spotify account

Hi, I have no idea how but when I log into Spotify I now have my friend's Facebook account connected to it instead of mine. I need to have it disconnected - I have followed numerous instructions (i.e. disconnected from Facebook under 'preferences') b...

Newbie

Hi,   I have no idea how but when I log into Spotify I now have my friend's Facebook account connected to it instead of mine.   I need to have it disconnected - I have followed numerous...

Sambushjoseph

Newbie

64377 Views

350 replies

1 likes

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  • 350 replies
  • 1 likes

Can't change payment options!

I too am trying to change my payment info but I can't find the link in subscription!

Casual Listener

I too am trying to change my payment info but I can't find the link in subscription!

m1i2k3e4

Casual Listener

3278 Views

7 replies

0 likes

  • 3278 Views
  • 7 replies
  • 0 likes

Can't purchase gift card

Hi, Have been trying to purchase a gift card to my daughter for two days now without success. As I have entered my credit card details I hit the "Confirm" button and shortly after that I see a page with the message "Error in request"? I have tried tw...

Newbie

Hi,   Have been trying to purchase a gift card to my daughter for two days now without success. As I have entered my credit card details I hit the "Confirm" button and shortly after that I s...

socialepidemic

Newbie

3867 Views

16 replies

0 likes

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  • 16 replies
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Solved!!Superuser Contribution please help wrong email

hi im new to these boards but i have been using spotify for a while now and i logged in today and checked my account settings and noticed that it had a wrong email address. the thing is i have only ever logged in through facebook and to change my ema...

Casual Listener

hi im new to these boards but i have been using spotify for a while now and i logged in today and checked my account settings and noticed that it had a wrong email address. the thing is i have only e...

Melody

Spotify

18640 Views

36 replies

1 likes

  • 18640 Views
  • 36 replies
  • 1 likes

Solved!! Ayuda, Error 101

Hola! Pues siempre he utilizado spotify, pero desde ayer que cuando quiero iniciar sesión me sale esto; Un cortafuegos puede estar bloqueando Spotify. Por favor, modifica tu cortafuegos para permitir el trafico de Spotify (Error 101) también puedes i...

Newbie

Hola! Pues siempre he utilizado spotify, pero desde ayer que cuando quiero iniciar sesión me sale esto;  Un cortafuegos puede estar bloqueando Spotify. Por favor, modifica tu cortafuegos par...

mcontreri

Newbie

102644 Views

6 replies

5 likes

  • 102644 Views
  • 6 replies
  • 5 likes

Solved!! Login problems after disconnect from Facebook - cant login

Hi I disconnected from facebook using my spotify desktop app. I originally joined spotify using a spotify account and not facebook. AFter having disconnected from facebook i can lo longr log in to my account. I can't find a way to receive a new passw...

Newbie

Hi I disconnected from facebook using my spotify desktop app. I originally joined spotify using a spotify account and not facebook. AFter having disconnected from facebook i can lo longr log in to ...

MissMarpleS

Newbie

2918 Views

4 replies

0 likes

Account
Login
Premium
  • 2918 Views
  • 4 replies
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Solved!! Problems resetting password

In order to attempt to get this thing working on my Android tablet, I was told to reset the password. When I attempt, I get a red marker over the email address stating that the email address is already in use? How do I get past that so I can reset my...

Regular

In order to attempt to get this thing working on my Android tablet, I was told to reset the password.   When I attempt, I get a red marker over the email address stating that the email address...

kevisted

Newbie

4966 Views

25 replies

0 likes

  • 4966 Views
  • 25 replies
  • 0 likes

Polskie karty - niepowodzenie płatności. (paymet failure in Poland)

UWAGA! Jeżeli próby płatności za Spotify kartami kredytowymi / debetowymi kończą wam się niepowodzeniem to sprawdźcie czy macie ustawiony na karcie niezerowy limit płatności korespondencyjnych i telefonicznych. Z nieznanego mi powodu Spotify, dla moi...

Regular

UWAGA!   Jeżeli próby płatności za Spotify kartami kredytowymi / debetowymi kończą wam się niepowodzeniem to sprawdźcie czy macie ustawiony na karcie niezerowy limit płatności korespondencyj...

DamienSiskovic

Casual Listener

5222 Views

3 replies

1 likes

  • 5222 Views
  • 3 replies
  • 1 likes

Solved!! Change Twitter Account connection on Spotify?

Hi there, I have a new Twitter Account where I wanna share the Spotify Tracks, but I can't find the option to change it. I can share the songs, but they end up in nowhere, cause the old account is deleted. Any idea how (and where) I can change it? Be...

Casual Listener

Hi there, I have a new Twitter Account where I wanna share the Spotify Tracks, but I can't find the option to change it. I can share the songs, but they end up in nowhere, cause the old account is de...

valentidut

Casual Listener

12474 Views

13 replies

1 likes

  • 12474 Views
  • 13 replies
  • 1 likes

My spotify acc is linked to wrong facebook account

Hi, My spotify account is linked to the wrong facebook account. My girlfriend logged in once in my account and connected to facebook. That put her name and pic at the top right corner of the app. I disconnected and reconnected throught the Preference...

Newbie

Hi,   My spotify account is linked to the wrong facebook account. My girlfriend logged in once in my account and connected to facebook.    That put her name and pic at the top ...

GhostintheToast

Newbie

786 Views

2 replies

1 likes

  • 786 Views
  • 2 replies
  • 1 likes

Problema con Spotify por cambio de país

Soy cliente de Spotify Premium. Usualmente resido en España, pero por cuestiones de trabajo me mudé a Francia. Pese a tener pago el servicio no puedo escuchar música. Se me solicita que cambie el modo de pago pero no tengo una cuenta bancaria ni tarj...

Newbie

Soy cliente de Spotify Premium. Usualmente resido en España, pero por cuestiones de trabajo me mudé a Francia. Pese a tener pago el servicio no puedo escuchar música. Se me solicita que cambie el mod...

VAHUMO14

Newbie

631 Views

1 replies

0 likes

  • 631 Views
  • 1 replies
  • 0 likes

Charged for a premium account despite only having a free account

Sorry for slightly longwinded retelling of the story, but it's best to explain fully the situation. The short version is: following the end of my 30-day premium trial have been charged for a premium account but whenever i tried to check if i was goin...

Visitor

Sorry for slightly longwinded retelling of the story, but it's best to explain fully the situation. The short version is: following the end of my 30-day premium trial have been charged for a premium ...

PeteKerry

Newbie

8786 Views

13 replies

24 likes

  • 8786 Views
  • 13 replies
  • 24 likes

Why do songs disappear?

Was the song "Dancing Anymore" by Is Tropical taken off Spotify in the last day or so? I could have sworn it was on my playlist and now it's gone. But all the band's other music is there. Why would that happen?

Casual Listener

Was the song "Dancing Anymore" by Is Tropical taken off Spotify in the last day or so? I could have sworn it was on my playlist and now it's gone. But all the band's other music is there.  Why w...

Norbert1234

Casual Listener

18983 Views

10 replies

0 likes

Other
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  • 10 replies
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Solved!! Giftcard code invalid

I bought a giftcard yesterday. And when I enter the code it says it is invalid, altho its not. I've tried on 3 different platforms (don't know why but I did). I've been back to the place I bought it but the code is activaded and they are just the mid...

Casual Listener

I bought a giftcard yesterday. And when I enter the code it says it is invalid, altho its not. I've tried on 3 different platforms (don't know why but I did). I've been back to the place I bought it ...

osornios

Spotify Star

22873 Views

107 replies

0 likes

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  • 107 replies
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Solved!! CD Importing?

I just got the Taylor Swift Red CD, since it's not on Spotify. It's a real CD, not an album bought on iTunes because those never work for me. I have no idea how to put this album onto my Spotify playlist. Is it even possible? If it is, how do you do ...

Casual Listener

I just got the Taylor Swift Red CD, since it's not on Spotify. It's a real CD, not an album bought on iTunes because those never work for me. I have no idea how to put this album onto my Spotify play...

nukedninja872

Newbie

49971 Views

5 replies

1 likes

  • 49971 Views
  • 5 replies
  • 1 likes

lost my premium account

Help! when I tried to log in today i had lost all my playlists AND my PREMIUM ACCOUNT. What happened?

Newbie

Help! when I tried to log in today i had lost all my playlists AND my PREMIUM ACCOUNT. What happened?  

rommycedeno

Newbie

3888 Views

13 replies

0 likes

  • 3888 Views
  • 13 replies
  • 0 likes

Solved!! No puedo renovar suscripción a Premium

Hola desde hace ya un tiempo, compré una suscripcion a Premium, he ido renovado mes tras mes sin ningún problema, hasta que una dia recibi un email de Spotify indicando que no se había podido renovar dicha suscripcion. Intento renovar desde suscripci...

Regular

Hola desde hace ya un tiempo, compré una suscripcion a Premium, he ido renovado mes tras mes sin ningún problema, hasta que una dia recibi un email de Spotify indicando que no se había podido renovar...

xx_leon

Newbie

8187 Views

6 replies

1 likes

  • 8187 Views
  • 6 replies
  • 1 likes