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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

782219 Views

18 replies

29 likes

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  • 18 replies
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I cant log into my account on my phone I just bought premium

I can log into my spotify on my desktop but can't on my phone. I tried tons of times. I have restared the device deleted the app everything. Just don't know what else to do could someone please get back with me. Thanks !!

Newbie

I can log into my spotify on my desktop but can't on my phone. I tried tons of times. I have restared the device deleted the app everything. Just don't know what else to do could someone please get b...

Peter__

Community Legend

294 Views

1 replies

0 likes

  • 294 Views
  • 1 replies
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Premium trial - login not working

Hi, It will not let me sync my iphone to the desktop account. It doesnt even come up with a link to get the password for the mobile device. What can i do? I did already have a 24hr unlimited trial that ended, now i am on my premium membership trial. ...

Casual Listener

Hi,   It will not let me sync my iphone to the desktop account. It doesnt even come up with a link to get the password for the mobile device.   What can i do?    I did...

Peter__

Community Legend

287 Views

1 replies

0 likes

  • 287 Views
  • 1 replies
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Premium not working after trial

Hi;I upgraded my account from free trial to premium, but the app on my iPhone will not play anything online or ofline. It keeps on telling me that my trial has expired and I need an premium acc. Does this mean my devices need to be re-set? If so, ple...

Casual Listener

Hi; I upgraded my account from free trial to premium, but the app on my iPhone will not play anything online or ofline. It keeps on telling me that my trial has expired and I need an premium acc. Do...

Peter__

Community Legend

572 Views

1 replies

0 likes

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  • 1 replies
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Premium not working

I upgraded my account to premium today and have logged out and restarted both my desktop and phone versions of Spotify. Both services will not show my premium account and when logging into Spotify online my account says its premium enabled.

Newbie

I upgraded my account to premium today and have logged out and restarted both my desktop and phone versions of Spotify.  Both services will not show my premium account and when logging into Spot...

Peter__

Community Legend

330 Views

1 replies

0 likes

  • 330 Views
  • 1 replies
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Change bank details - Premium not working

I changed my bank account info and now cant get access to spotify premium either even though it says it is active, can you reset my devices

Newbie

I changed my bank account info and now cant get access to spotify premium either even though it says it is active, can you reset my devices

Peter__

Community Legend

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Solved!! Upgrade problem

Hey! I have checked other threads on here and haven't found anything which has fixed this. Upgraded from free to unlimited and nothing has happened yet. I have reinstalled, relogged multiple times. On my account profile it says I am a Spofify Free me...

Casual Listener

Hey!    I have checked other threads on here and haven't found anything which has fixed this.    Upgraded from free to unlimited and nothing has happened yet. I have reins...

noski

Casual Listener

678 Views

2 replies

0 likes

  • 678 Views
  • 2 replies
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reset

reset my device please

Newbie

reset my device please

Peter__

Community Legend

60931 Views

1 replies

0 likes

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  • 1 replies
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How to stop people from seeing what I am listening too without turning "Private" on every time

I do not like sharing music. In fact I would prefer if people could not see what I am listening too, at all. I would like to be able to stay private always without having to turn on the "Private" button.

Newbie

I do not like sharing music. In fact I would prefer if people could not see what I am listening too, at all. I would like to be able to stay private always without having to turn on the "Private" but...

Tonimoroni

Casual Listener

16352 Views

4 replies

4 likes

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  • 4 replies
  • 4 likes

Account Disabled and No Reply? Really?

I have had spotify for awhile now and loved it. It was amazing, my newborn baby listened to his favorite songs every night. Now I get an email saying my account has been disabled due to unusual high streaming? I am pretty sure I paid $10 a month to s...

Newbie

I have had spotify for awhile now and loved it. It was amazing, my newborn baby listened to his favorite songs every night. Now I get an email saying my account has been disabled due to unusual high ...

meahtenoha

Spotify

483 Views

1 replies

0 likes

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  • 1 replies
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Technical Faults - Help!

Hi There, I can't find any way of contacting Spotify - only Spotify users here on the community area. I am a Premium customer and constantly experience faults. The most annoying of which is that my library playlist just keeps stopping/pausing/cutting...

Newbie

Hi There,   I can't find any way of contacting Spotify - only Spotify users here on the community area.   I am a Premium customer and constantly experience faults.  The most an...

Peter__

Community Legend

383 Views

1 replies

0 likes

  • 383 Views
  • 1 replies
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Solved!! 48 hour trial on Android; Canceling before getting charged: what do I do?

I don't want to pay/be charged. What needs to happen with my phone? Do I need to delete the app on my phone? Thanks.

Casual Listener

I don't want to pay/be charged.  What needs to happen with my phone?  Do I need to delete the app on my phone?   Thanks.

Peter__

Community Legend

1276 Views

1 replies

0 likes

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  • 1 replies
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I cannot seem to re-upgrade

Hi, I cannot seem to re-upgrade back to Premium after I downgraded to Unlimited. My account is set to go back to Unlimited here in 5 days, but I want to go back to Premium. I don't see any options to do this, so is there a way an admin can fix that t...

Music Fan

Hi,   I cannot seem to re-upgrade back to Premium after I downgraded to Unlimited. My account is set to go back to Unlimited here in 5 days, but I want to go back to Premium. I don't see any o...

Taylor

Community Legend

889 Views

1 replies

0 likes

  • 889 Views
  • 1 replies
  • 0 likes

Recover deleted playlists

I accidentally deleted a playlist that I am using for my wedding any chance I can retrieve that?

Newbie

I accidentally deleted a playlist that I am using for my wedding any chance I can retrieve that?

Josh

Community Legend

395 Views

2 replies

0 likes

  • 395 Views
  • 2 replies
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Fraudulent Account

I got a spotify account from someone on ebay. I thought it was just someone getting rid of their account or offering an extended trial. Once I got the account I realized that somethings looked weird. Once I looked into it more it looks like someone g...

Newbie

I got a spotify account from someone on ebay.  I thought it was just someone getting rid of their account or offering an extended trial.  Once I got the account I realized that somethings l...

Taylor

Community Legend

474 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Accidentally deleted playlist

I wanted to delete a offline playlist, but accidentally deleted the whole list. Can someone please help me? I really want my playlist called Standard back. A huge thanks to the moderator or other person who can help me.

Visitor

 I wanted to delete a offline playlist, but accidentally deleted the whole list.  Can someone please help me? I really want my playlist called Standard back. A huge thanks to the modera...

Joe

Community Legend

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
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Unable to log in, reset password or sign up.

I created an account a few weeks back, never got a confirmation email. Whne I tried logging in I get an error message, not an incorrect password message, an error has occured message. I went to password reset, got the link emailed to me, but the link...

Casual Listener

I created an account a few weeks back, never got a confirmation email. Whne I tried logging in I get an error message, not an incorrect password message, an error has occured message. I went to p...

myuselessuserna

Casual Listener

909 Views

2 replies

0 likes

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The Country dont Change

i live 3 years in Norway but just i went to germany and the country dont chance ( i brought a gift card for a month ^^) I cant change see in Screenshot

Regular

i live 3 years in Norway but just i went to germany and the country dont chance ( i brought a gift card for a month ^^)  I cant change see in Screenshot

Taylor

Community Legend

341 Views

1 replies

0 likes

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  • 1 replies
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Spotify Subscription Help

I created a spotify account. The 48 hour trial ended. But on my computer and Galaxy s2 I can still stream music with a Spotify free subscription or account minus some premium features, but on my iPod and iPad with the same account It says I can only ...

Casual Listener

I created a spotify account. The 48 hour trial ended. But on my computer and Galaxy s2 I can still stream music with a Spotify free subscription or account minus some premium features, but on my iPod...

Ryan1924

Casual Listener

419 Views

2 replies

0 likes

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  • 2 replies
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My account got mixed up with friends account - she has my premium and I don't!

Last weekend I tried to login to Spotify at friend's computer. I could not log on for some reason - thought I had forgotten my password. Then another friend (spotify username: nikiri) logged in on her account, but at that point our accounts got mixed...

Casual Listener

Last weekend I tried to login to Spotify at friend's computer. I could not log on for some reason - thought I had forgotten my password. Then another friend (spotify username: nikiri) logged in on he...

Taylor

Community Legend

837 Views

4 replies

0 likes

  • 837 Views
  • 4 replies
  • 0 likes