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Solved!! Upgrade problem

Hey! I have checked other threads on here and haven't found anything which has fixed this. Upgraded from free to unlimited and nothing has happened yet. I have reinstalled, relogged multiple times. On my account profile it says I am a Spofify Free me...

Casual Listener

Hey!    I have checked other threads on here and haven't found anything which has fixed this.    Upgraded from free to unlimited and nothing has happened yet. I have reins...

noski

Casual Listener

813 Views

2 replies

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reset

reset my device please

Newbie

reset my device please

Peter__

Community Legend

61108 Views

1 replies

0 likes

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How to stop people from seeing what I am listening too without turning "Private" on every time

I do not like sharing music. In fact I would prefer if people could not see what I am listening too, at all. I would like to be able to stay private always without having to turn on the "Private" button.

Newbie

I do not like sharing music. In fact I would prefer if people could not see what I am listening too, at all. I would like to be able to stay private always without having to turn on the "Private" but...

Tonimoroni

Casual Listener

16845 Views

4 replies

4 likes

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Account Disabled and No Reply? Really?

I have had spotify for awhile now and loved it. It was amazing, my newborn baby listened to his favorite songs every night. Now I get an email saying my account has been disabled due to unusual high streaming? I am pretty sure I paid $10 a month to s...

Newbie

I have had spotify for awhile now and loved it. It was amazing, my newborn baby listened to his favorite songs every night. Now I get an email saying my account has been disabled due to unusual high ...

meahtenoha

Spotify

531 Views

1 replies

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Technical Faults - Help!

Hi There, I can't find any way of contacting Spotify - only Spotify users here on the community area. I am a Premium customer and constantly experience faults. The most annoying of which is that my library playlist just keeps stopping/pausing/cutting...

Newbie

Hi There,   I can't find any way of contacting Spotify - only Spotify users here on the community area.   I am a Premium customer and constantly experience faults.  The most an...

Peter__

Community Legend

441 Views

1 replies

0 likes

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Solved!! 48 hour trial on Android; Canceling before getting charged: what do I do?

I don't want to pay/be charged. What needs to happen with my phone? Do I need to delete the app on my phone? Thanks.

Casual Listener

I don't want to pay/be charged.  What needs to happen with my phone?  Do I need to delete the app on my phone?   Thanks.

Peter__

Community Legend

1360 Views

1 replies

0 likes

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I cannot seem to re-upgrade

Hi, I cannot seem to re-upgrade back to Premium after I downgraded to Unlimited. My account is set to go back to Unlimited here in 5 days, but I want to go back to Premium. I don't see any options to do this, so is there a way an admin can fix that t...

Music Fan

Hi,   I cannot seem to re-upgrade back to Premium after I downgraded to Unlimited. My account is set to go back to Unlimited here in 5 days, but I want to go back to Premium. I don't see any o...

Taylor

Community Legend

939 Views

1 replies

0 likes

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Recover deleted playlists

I accidentally deleted a playlist that I am using for my wedding any chance I can retrieve that?

Newbie

I accidentally deleted a playlist that I am using for my wedding any chance I can retrieve that?

Josh

Community Legend

470 Views

2 replies

0 likes

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Fraudulent Account

I got a spotify account from someone on ebay. I thought it was just someone getting rid of their account or offering an extended trial. Once I got the account I realized that somethings looked weird. Once I looked into it more it looks like someone g...

Newbie

I got a spotify account from someone on ebay.  I thought it was just someone getting rid of their account or offering an extended trial.  Once I got the account I realized that somethings l...

Taylor

Community Legend

546 Views

1 replies

0 likes

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Accidentally deleted playlist

I wanted to delete a offline playlist, but accidentally deleted the whole list. Can someone please help me? I really want my playlist called Standard back. A huge thanks to the moderator or other person who can help me.

Visitor

 I wanted to delete a offline playlist, but accidentally deleted the whole list.  Can someone please help me? I really want my playlist called Standard back. A huge thanks to the modera...

Joe

Community Legend

471 Views

1 replies

0 likes

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Unable to log in, reset password or sign up.

I created an account a few weeks back, never got a confirmation email. Whne I tried logging in I get an error message, not an incorrect password message, an error has occured message. I went to password reset, got the link emailed to me, but the link...

Casual Listener

I created an account a few weeks back, never got a confirmation email. Whne I tried logging in I get an error message, not an incorrect password message, an error has occured message. I went to p...

myuselessuserna

Casual Listener

975 Views

2 replies

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The Country dont Change

i live 3 years in Norway but just i went to germany and the country dont chance ( i brought a gift card for a month ^^) I cant change see in Screenshot

Regular

i live 3 years in Norway but just i went to germany and the country dont chance ( i brought a gift card for a month ^^)  I cant change see in Screenshot

Taylor

Community Legend

402 Views

1 replies

0 likes

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Spotify Subscription Help

I created a spotify account. The 48 hour trial ended. But on my computer and Galaxy s2 I can still stream music with a Spotify free subscription or account minus some premium features, but on my iPod and iPad with the same account It says I can only ...

Casual Listener

I created a spotify account. The 48 hour trial ended. But on my computer and Galaxy s2 I can still stream music with a Spotify free subscription or account minus some premium features, but on my iPod...

Ryan1924

Casual Listener

524 Views

2 replies

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My account got mixed up with friends account - she has my premium and I don't!

Last weekend I tried to login to Spotify at friend's computer. I could not log on for some reason - thought I had forgotten my password. Then another friend (spotify username: nikiri) logged in on her account, but at that point our accounts got mixed...

Casual Listener

Last weekend I tried to login to Spotify at friend's computer. I could not log on for some reason - thought I had forgotten my password. Then another friend (spotify username: nikiri) logged in on he...

Taylor

Community Legend

950 Views

4 replies

0 likes

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Solved!! Spotify Mobile doesn't accept my login using Facebook. Help!!!

Hi. I need some help. My Spotify Premium Mobile on Android throws me out of my Account everytime I login with facebook. It then wants me to login with my spotify account, which I don't have. I have my spotify Username, those digits, but none of the p...

Casual Listener

Hi. I need some help.   My Spotify Premium Mobile on Android throws me out of my Account everytime I login with facebook. It then wants me to login with my spotify account, which I don't hav...

maksumuto

Casual Listener

931 Views

2 replies

0 likes

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Lost access to Facebook

I no longer have access to the facebook account that was linked to my spotify account.If it weren't by the playlists I have created on the other account I could care less. But now that I can not access spotify anymore I would like a way to either tra...

Visitor

I no longer have access to the facebook account that was linked to my spotify account. If it weren't by the playlists I have created on the other account I could care less. But now that I can not ac...

Peter__

Community Legend

528 Views

1 replies

0 likes

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Logged in on my friends computer

Hey! I logged in on my friends computer recently. And I forgot to log out! Can you Please log out on all devices for me? Please! She is using my spotify premium, gosh!

Casual Listener

Hey! I logged in on my friends computer recently. And I forgot to log out! Can you Please log out on all devices for me? Please! She is using my spotify premium, gosh!

Peter__

Community Legend

454 Views

1 replies

0 likes

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Solved!! spotify solo me va en modo de prueba de fallos con conexion en red

Si me bajo el instalador y lo instalo (he probado a desinstalarlo tambien y volverlo a instalar) me da un error durante la instalación (error 17). El único modo en el que me deja instalarlo es en prueba de errores con conexión en red, incluso ahi me ...

Casual Listener

Si me bajo el instalador y lo instalo (he probado a desinstalarlo tambien y volverlo a instalar) me da un error durante la instalación (error 17). El único modo en el que me deja instalarlo es en pru...

Peter__

Community Legend

1335 Views

4 replies

0 likes

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Cant login because country check

Hello I reinstalled Spotify and i can no longer log in. The reason it gives is that the my ip based country not match the country my account is set to. I try this in belgium, live in belgium and my accoutn is set to belgium... also this site does say...

Newbie

Hello   I reinstalled Spotify and i can no longer log in. The reason it gives is that the my ip based country not match the country my account is set to. I try this in belgium, live in ...

Peter__

Community Legend

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes