Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
This is content that is no longer relevant
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
782204 Views
18 replies
29 likes
Hi there! Ive just written down a code from my card, i ve chosen Premium Account for 1 month and it doesnt work, i mean i still have a free account..a code is not valid anymore (i tried few times after). Is there anything I can actually do with it? T...
Hi there! Ive just written down a code from my card, i ve chosen Premium Account for 1 month and it doesnt work, i mean i still have a free account..a code is not valid anymore (i tried few times a...
Community Legend
444 Views
1 replies
0 likes
Hello, using a Facebook account as the login for Spotify and I'm unable to cancel my Premium-subscription. I press "Chance payment method" -> "Cancel payment" -> It brings me back to the main page and says "You have an ongoing active subscription whi...
Hello, using a Facebook account as the login for Spotify and I'm unable to cancel my Premium-subscription. I press "Chance payment method" -> "Cancel payment" -> It brings me back to the main p...
Community Legend
318 Views
1 replies
0 likes
Hello Spotify, I saw at my PayPal that Spotify collected €9,99 2 times in 1 week. Something went wrong? Here are some details: 2 mei 2013 - QQI4NCJ26ZNKTXP2 2 mei 2013 - QQI4NCJ26ZNKTNHA 6 mei 2013 - QQI4NCJ26ZWMR8QL I hope to hear from you soon.
Hello Spotify, I saw at my PayPal that Spotify collected €9,99 2 times in 1 week. Something went wrong? Here are some details: 2 mei 2013 - QQI4NCJ26ZNKTXP2 2 mei 2013 -&...
Community Legend
619 Views
1 replies
0 likes
I am using a laptop (both Windows 7 and Ubuntu 13.04), a desktop PC (windows 7), a Nexus 7 tablet (android) and my phone (android) to listen to spotify. Often, they delete the local content and tell me that offline access has been withdrawn. Why is t...
I am using a laptop (both Windows 7 and Ubuntu 13.04), a desktop PC (windows 7), a Nexus 7 tablet (android) and my phone (android) to listen to spotify. Often, they delete the local content and tell ...
Community Legend
611 Views
3 replies
0 likes
I have the playlist on my laptop and all my other playlists are synched onto my phone except that one, only one song is one the playlist and its because i added it while on my phone. i, for some reason, think its because its a lot of songs in that si...
I have the playlist on my laptop and all my other playlists are synched onto my phone except that one, only one song is one the playlist and its because i added it while on my phone. i, for some reas...
Roadie
515 Views
2 replies
0 likes
I have submitted my Visa card information, but it still cannot upgrade to premium after the 2 days trial is over. Please help to fix it...
I have submitted my Visa card information, but it still cannot upgrade to premium after the 2 days trial is over. Please help to fix it...
Community Legend
1012 Views
4 replies
0 likes
I just started using Spotify on two of my laptops, my phone, and tablet. I added about 400 songs to a playlist on one computer one night, then around 6000 on the other computer the next. Initiallly, it synced the first 400 songs from the first night....
I just started using Spotify on two of my laptops, my phone, and tablet. I added about 400 songs to a playlist on one computer one night, then around 6000 on the other computer the next. Initiallly, ...
Community Legend
779 Views
1 replies
0 likes
Hey Spotify moderators. Ive recently had a friend put MY spotify account into his Sonos. Is there anyway of logging out that SONOS and or logging out of all devices? That would be a huge help thanks.
Hey Spotify moderators. Ive recently had a friend put MY spotify account into his Sonos. Is there anyway of logging out that SONOS and or logging out of all devices? That would be a huge help thanks....
Community Legend
528 Views
1 replies
0 likes
On accident my name on Spotify is David Wilson. With Last fm it is rocknwilson. I'm thinking that's why it's not scrobbling. If that is the case, am i s.o.l. or is there a solution? My e-mail is [Email-Snip-SuperUser]
On accident my name on Spotify is David Wilson. With Last fm it is rocknwilson. I'm thinking that's why it's not scrobbling. If that is the case, am i s.o.l. or is there a solution? ...
Community Legend
1225 Views
7 replies
0 likes
My original Facebook account is deactivated, it can't be reactivated, so how do I get my account changed to my new Facebook account, or should I just take all the users here talking about the problems they have with support, call my credit card compn...
My original Facebook account is deactivated, it can't be reactivated, so how do I get my account changed to my new Facebook account, or should I just take all the users here talking about the problem...
Casual Listener
820 Views
4 replies
0 likes
my Iphone 4 used to get spotify premium, I just subscribed to spotify premium, but my hone says, " only Premium uses can steam on demand" --- What gives? I want to pay 9.99 a month, but It aint working------ fix please!
my Iphone 4 used to get spotify premium, I just subscribed to spotify premium, but my hone says, " only Premium uses can steam on demand" --- What gives? I want to pay 9.99 a month, but It aint worki...
Community Legend
433 Views
1 replies
0 likes
I logged into my account last week and all my playlist had vanished. Any help?
I logged into my account last week and all my playlist had vanished. Any help?
Community Legend
427 Views
1 replies
0 likes
Is there anyway to change my Username? Also, Edit Profile does not let me change my PostCode. I don't know where the PostCode came from that is currently on my profile as it is not mine. Many thanks,
Is there anyway to change my Username? Also, Edit Profile does not let me change my PostCode. I don't know where the PostCode came from that is currently on my profile as it is not mine. &n...
Community Legend
471 Views
2 replies
0 likes
Hi, because I got another cellphone I installed Spotify on it, but I forgot my device password. So I ordert a new link to change the paaword, but I don´t get any Email from spotify with the link. Can U help?
Hi, because I got another cellphone I installed Spotify on it, but I forgot my device password. So I ordert a new link to change the paaword, but I don´t get any Email from spotify wit...
Community Legend
364 Views
1 replies
0 likes
ok-i`m going out,plug in my headset,a couple of tunes later and it goes to `off-line`mode. ... so i`m screwed / with not a clue what to do about it! and NO music for my now sad jouney, plz`help.
ok-i`m going out,plug in my headset,a couple of tunes later and it goes to `off-line`mode. ... so i`m screwed / with not a clue what to do about it! and NO music for my now sad jouney, pl...
Community Legend
398 Views
1 replies
0 likes
I have a premium account but cannot get my new I pad to access my playlists
I have a premium account but cannot get my new I pad to access my playlists
Community Legend
335 Views
1 replies
0 likes
When I try to log in I can see my playlist for about 3 seconds then I am dropped and prompted to sign in again. When I try to access thru Facebook it is giving me a message that it temporarily cannot merge accounts. There are no phone numbers to cont...
When I try to log in I can see my playlist for about 3 seconds then I am dropped and prompted to sign in again. When I try to access thru Facebook it is giving me a message that it temporarily cannot...
Community Legend
932 Views
1 replies
0 likes
Can the songs loaded be deleted from my phone and then reloaded? I added more songs to the playlist and not sure what to do .
Can the songs loaded be deleted from my phone and then reloaded? I added more songs to the playlist and not sure what to do .
Community Legend
362 Views
1 replies
0 likes
I made a post as chuckhollywood but can't log back in that name on the forums for some reason ? So I made another. This is the account I want as my Spotify Its attached to my facebook I just ordered the Premium and can not log in. Everytime I log in ...
I made a post as chuckhollywood but can't log back in that name on the forums for some reason ? So I made another. This is the account I want as my Spotify Its attached to my facebook I just or...
Community Legend
316 Views
1 replies
0 likes
Just got a 3 month subscription but the devices aren't updating that its premium, mac nor ipad. Do i just have to wait or something?
Just got a 3 month subscription but the devices aren't updating that its premium, mac nor ipad. Do i just have to wait or something?
Community Legend
743 Views
1 replies
0 likes
