Solved!! Spotify stops
Hi. I got this unlimited version and after about 15 minutes I have to restart spotify again. What's wrong? Spotify use to work perfectly after last update.
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Start a topicHi. I got this unlimited version and after about 15 minutes I have to restart spotify again. What's wrong? Spotify use to work perfectly after last update.
Casual Listener
Hi. I got this unlimited version and after about 15 minutes I have to restart spotify again. What's wrong? Spotify use to work perfectly after last update.
Peter__
Community Legend
1047 Views
5 replies
0 likes
Hi, It looks like my account has been hacked, I was unable to login but when I used Facebook to sign in, I saw that the mailaddress has been changed and the password too, so I can't reset it to a new password and my own e-mail. Also, he/she has repla...
Casual Listener
Hi, It looks like my account has been hacked, I was unable to login but when I used Facebook to sign in, I saw that the mailaddress has been changed and the password too, so I can't reset ...
Wazamaza
Casual Listener
523 Views
2 replies
0 likes
Hello, if I live in a country that is not on the list of countries can I still listen to spotify? I listened to it free fro 14 days, and now I checked and my country is not on your list and at my profile it says USA, and the reason it stopped working...
Casual Listener
Hello, if I live in a country that is not on the list of countries can I still listen to spotify? I listened to it free fro 14 days, and now I checked and my country is not on your list and at my p...
Peter__
Community Legend
1549 Views
5 replies
0 likes
Hi, I opened up spotify today and all the songs in one of my playlists were gone!! My other 3 playlists are working just fine, so I don't know what happened. Please if anyone knows what caused this or how to fix it so I can have my playlist back plea...
Newbie
Hi, I opened up spotify today and all the songs in one of my playlists were gone!! My other 3 playlists are working just fine, so I don't know what happened. Please if anyone knows what caused this o...
Adam
Roadie
608 Views
3 replies
0 likes
For some reason my premium account needed to be logged into again. I thought I knew my own user name and password but apparently I don't. I have tried every username and password I can think of but can't log in using 'spotify details'. I then logged ...
Casual Listener
For some reason my premium account needed to be logged into again. I thought I knew my own user name and password but apparently I don't. I have tried every username and password I can think of but...
Adam
Roadie
548 Views
2 replies
0 likes
Why can I change my user name!? Who the hell is going to remember all those numbers. It be nice if you can do that. I mean come on, what is this a tracking number why can't we just use our email, At least that!
Newbie
Why can I change my user name!? Who the hell is going to remember all those numbers. It be nice if you can do that. I mean come on, what is this a tracking number why can't we just use our email, At ...
Adam
Roadie
418 Views
1 replies
0 likes
I deleted my former Facebook account which was connected with my old Spotify account. Could I have that previous account and email permanently deleted? Thanks
Newbie
I deleted my former Facebook account which was connected with my old Spotify account. Could I have that previous account and email permanently deleted? Thanks
Taylor
Community Legend
382 Views
1 replies
0 likes
I recently signed up for premium and it is not being recognized on my phone
Newbie
I recently signed up for premium and it is not being recognized on my phone
Peter__
Community Legend
879 Views
1 replies
0 likes
Is there any way i can keep my current subscription but move to a normal spotify account instead of facebook? If i try to create a normal spotify account so i can link the facebook details to it, it says the email is in use for facebook. I dont want ...
Visitor
Is there any way i can keep my current subscription but move to a normal spotify account instead of facebook? If i try to create a normal spotify account so i can link the facebook details to...
Liam
Community Legend
1311 Views
1 replies
0 likes
As someone who embraced spotify almost from the start I've enjoyed the experienced so far, but it seems a lot of the songs and albums from my play lists are disapearing. One day I was listening to The Shins, the next day half the album was unavilable...
Casual Listener
As someone who embraced spotify almost from the start I've enjoyed the experienced so far, but it seems a lot of the songs and albums from my play lists are disapearing. One day I was listeni...
Taylor
Community Legend
601 Views
1 replies
0 likes
One of my favourite song Can´t Stop - Red Hot Chilly peppers disapeared of my playlist and i cant find it looking for it dont know why... Some help ?
Casual Listener
One of my favourite song Can´t Stop - Red Hot Chilly peppers disapeared of my playlist and i cant find it looking for it dont know why... Some help ?
abrodex
Casual Listener
738 Views
2 replies
0 likes
I joined this site and service because of this adverting on the home page under premium accounts: Listen on all your devices Download music & listen offline ???? No ads & no commitmentNow it says download music, one would figure you could download so...
Casual Listener
I joined this site and service because of this adverting on the home page under premium accounts: Listen on all your devices Download music & listen offline ???? No ads & no co...
affiliatebeast
Casual Listener
1926 Views
5 replies
0 likes
So I bought a prepaid code to myself, and I redeemed it. It then showed on my profile that I have an extra month of premium, until the 12th of june, but now I recieved an email saying that I only have 7 days left, so will my subscription end in 7 day...
Casual Listener
So I bought a prepaid code to myself, and I redeemed it. It then showed on my profile that I have an extra month of premium, until the 12th of june, but now I recieved an email saying that I only hav...
Peter__
Community Legend
5207 Views
3 replies
0 likes
Come faccio a disattivare l'avvio automatico all'accensione del pc (sistema operativo Vista)? grazie
Casual Listener
Come faccio a disattivare l'avvio automatico all'accensione del pc (sistema operativo Vista)? grazie
CatadiasMatthew
Casual Listener
4342 Views
2 replies
0 likes
I'm not sure where to ask this question/get it fixed, but every time I want to click on one of the contests/other links from the ads on the free version of Spotify, it always opens Opera for some reason. I only used Opera for like 2 weeks when my com...
Visitor
I'm not sure where to ask this question/get it fixed, but every time I want to click on one of the contests/other links from the ads on the free version of Spotify, it always opens Opera for some rea...
Peter__
Community Legend
2608 Views
2 replies
0 likes
Hi there! Ive just written down a code from my card, i ve chosen Premium Account for 1 month and it doesnt work, i mean i still have a free account..a code is not valid anymore (i tried few times after). Is there anything I can actually do with it? T...
Newbie
Hi there! Ive just written down a code from my card, i ve chosen Premium Account for 1 month and it doesnt work, i mean i still have a free account..a code is not valid anymore (i tried few times a...
Peter__
Community Legend
530 Views
1 replies
0 likes
Hello, using a Facebook account as the login for Spotify and I'm unable to cancel my Premium-subscription. I press "Chance payment method" -> "Cancel payment" -> It brings me back to the main page and says "You have an ongoing active subscription whi...
Newbie
Hello, using a Facebook account as the login for Spotify and I'm unable to cancel my Premium-subscription. I press "Chance payment method" -> "Cancel payment" -> It brings me back to the main p...
Marco
Community Legend
381 Views
1 replies
0 likes
Hello Spotify, I saw at my PayPal that Spotify collected €9,99 2 times in 1 week. Something went wrong? Here are some details: 2 mei 2013 - QQI4NCJ26ZNKTXP2 2 mei 2013 - QQI4NCJ26ZNKTNHA 6 mei 2013 - QQI4NCJ26ZWMR8QL I hope to hear from you soon.
Newbie
Hello Spotify, I saw at my PayPal that Spotify collected €9,99 2 times in 1 week. Something went wrong? Here are some details: 2 mei 2013 - QQI4NCJ26ZNKTXP2 2 mei 2013 -&...
Taylor
Community Legend
695 Views
1 replies
0 likes
I am using a laptop (both Windows 7 and Ubuntu 13.04), a desktop PC (windows 7), a Nexus 7 tablet (android) and my phone (android) to listen to spotify. Often, they delete the local content and tell me that offline access has been withdrawn. Why is t...
Casual Listener
I am using a laptop (both Windows 7 and Ubuntu 13.04), a desktop PC (windows 7), a Nexus 7 tablet (android) and my phone (android) to listen to spotify. Often, they delete the local content and tell ...
Taylor
Community Legend
713 Views
3 replies
0 likes
I have the playlist on my laptop and all my other playlists are synched onto my phone except that one, only one song is one the playlist and its because i added it while on my phone. i, for some reason, think its because its a lot of songs in that si...
Newbie
I have the playlist on my laptop and all my other playlists are synched onto my phone except that one, only one song is one the playlist and its because i added it while on my phone. i, for some reas...
Adam
Roadie
608 Views
2 replies
0 likes