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Solved!! Spotify stops

Hi. I got this unlimited version and after about 15 minutes I have to restart spotify again. What's wrong? Spotify use to work perfectly after last update.

Casual Listener

Hi. I got this unlimited version and after about 15 minutes I have to restart spotify again. What's wrong? Spotify use to work perfectly after last update.

Peter__

Community Legend

1047 Views

5 replies

0 likes

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Premium account has been hacked

Hi, It looks like my account has been hacked, I was unable to login but when I used Facebook to sign in, I saw that the mailaddress has been changed and the password too, so I can't reset it to a new password and my own e-mail. Also, he/she has repla...

Casual Listener

Hi,   It looks like my account has been hacked, I was unable to login but when I used Facebook to sign in, I saw that the mailaddress has been changed and the password too, so I can't reset ...

Wazamaza

Casual Listener

523 Views

2 replies

0 likes

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Country not on the list

Hello, if I live in a country that is not on the list of countries can I still listen to spotify? I listened to it free fro 14 days, and now I checked and my country is not on your list and at my profile it says USA, and the reason it stopped working...

Casual Listener

Hello, if I live in a country that is not on the list of countries can I still listen to spotify? I listened to it free fro 14 days, and now I checked and my country is not on your list and at my p...

Peter__

Community Legend

1549 Views

5 replies

0 likes

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Playlist Missing

Hi, I opened up spotify today and all the songs in one of my playlists were gone!! My other 3 playlists are working just fine, so I don't know what happened. Please if anyone knows what caused this or how to fix it so I can have my playlist back plea...

Newbie

Hi, I opened up spotify today and all the songs in one of my playlists were gone!! My other 3 playlists are working just fine, so I don't know what happened. Please if anyone knows what caused this o...

Adam

Roadie

608 Views

3 replies

0 likes

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Forgot username and log in with Facebook puts me on trial offer

For some reason my premium account needed to be logged into again. I thought I knew my own user name and password but apparently I don't. I have tried every username and password I can think of but can't log in using 'spotify details'. I then logged ...

Casual Listener

For some reason my premium account needed to be logged into again. I thought I knew my own user name and password but apparently I don't. I have tried every username and password I can think of but...

Adam

Roadie

548 Views

2 replies

0 likes

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I WANT MY OWN USERNAME!

Why can I change my user name!? Who the hell is going to remember all those numbers. It be nice if you can do that. I mean come on, what is this a tracking number why can't we just use our email, At least that!

Newbie

Why can I change my user name!? Who the hell is going to remember all those numbers. It be nice if you can do that. I mean come on, what is this a tracking number why can't we just use our email, At ...

Adam

Roadie

418 Views

1 replies

0 likes

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Delete Spotify account

I deleted my former Facebook account which was connected with my old Spotify account. Could I have that previous account and email permanently deleted? Thanks

Newbie

I deleted my former Facebook account which was connected with my old Spotify account. Could I have that previous account and email permanently deleted?    Thanks

Taylor

Community Legend

382 Views

1 replies

0 likes

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Solved!! Premium wont work on my phone

I recently signed up for premium and it is not being recognized on my phone

Newbie

I recently signed up for premium and it is not being recognized on my phone

Peter__

Community Legend

879 Views

1 replies

0 likes

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Solved!! How can I De-activate Facebook but keep spotifuggle?

Is there any way i can keep my current subscription but move to a normal spotify account instead of facebook? If i try to create a normal spotify account so i can link the facebook details to it, it says the email is in use for facebook. I dont want ...

Visitor

Is there any way i can keep my current subscription but move to a normal spotify account instead of facebook?  If i try to create a normal spotify account so i can link the facebook details to...

Liam

Community Legend

1311 Views

1 replies

0 likes

accessibility
Account
Facebook
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Albums going missing.

As someone who embraced spotify almost from the start I've enjoyed the experienced so far, but it seems a lot of the songs and albums from my play lists are disapearing. One day I was listening to The Shins, the next day half the album was unavilable...

Casual Listener

As someone who embraced spotify almost from the start I've enjoyed the experienced so far, but it seems a lot of the songs and albums from my play lists are disapearing.  One day I was listeni...

Taylor

Community Legend

601 Views

1 replies

0 likes

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A song of my playlist disappeared...

One of my favourite song Can´t Stop - Red Hot Chilly peppers disapeared of my playlist and i cant find it looking for it dont know why... Some help ?

Casual Listener

One of my favourite song Can´t Stop - Red Hot Chilly peppers disapeared of my playlist and i cant find it looking for it dont know why... Some help ?

abrodex

Casual Listener

738 Views

2 replies

0 likes

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False adverting and ripped off!

I joined this site and service because of this adverting on the home page under premium accounts: Listen on all your devices Download music & listen offline ???? No ads & no commitmentNow it says download music, one would figure you could download so...

Casual Listener

I joined this site and service because of this adverting on the home page under premium accounts: Listen on all your devices Download music & listen offline ???? No ads & no co...

affiliatebeast

Casual Listener

1926 Views

5 replies

0 likes

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I don't know when my subscription will end

So I bought a prepaid code to myself, and I redeemed it. It then showed on my profile that I have an extra month of premium, until the 12th of june, but now I recieved an email saying that I only have 7 days left, so will my subscription end in 7 day...

Casual Listener

So I bought a prepaid code to myself, and I redeemed it. It then showed on my profile that I have an extra month of premium, until the 12th of june, but now I recieved an email saying that I only hav...

Peter__

Community Legend

5207 Views

3 replies

0 likes

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Disattivare avvio automatico all'accensione

Come faccio a disattivare l'avvio automatico all'accensione del pc (sistema operativo Vista)? grazie

Casual Listener

Come faccio a disattivare l'avvio automatico all'accensione del pc (sistema operativo Vista)? grazie

CatadiasMatthew

Casual Listener

4342 Views

2 replies

0 likes

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Solved!! ads/links open wrong web browser

I'm not sure where to ask this question/get it fixed, but every time I want to click on one of the contests/other links from the ads on the free version of Spotify, it always opens Opera for some reason. I only used Opera for like 2 weeks when my com...

Visitor

I'm not sure where to ask this question/get it fixed, but every time I want to click on one of the contests/other links from the ads on the free version of Spotify, it always opens Opera for some rea...

Peter__

Community Legend

2608 Views

2 replies

0 likes

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Premium Account code is not working..help!

Hi there! Ive just written down a code from my card, i ve chosen Premium Account for 1 month and it doesnt work, i mean i still have a free account..a code is not valid anymore (i tried few times after). Is there anything I can actually do with it? T...

Newbie

Hi there! Ive just written down a code from my card, i ve chosen Premium Account for 1 month and it doesnt work, i mean i still have a free account..a code is not valid anymore (i tried few times a...

Peter__

Community Legend

530 Views

1 replies

0 likes

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Can't cancel subscription

Hello, using a Facebook account as the login for Spotify and I'm unable to cancel my Premium-subscription. I press "Chance payment method" -> "Cancel payment" -> It brings me back to the main page and says "You have an ongoing active subscription whi...

Newbie

Hello, using a Facebook account as the login for Spotify and I'm unable to cancel my Premium-subscription. I press "Chance payment method" -> "Cancel payment" -> It brings me back to the main p...

Marco

Community Legend

381 Views

1 replies

0 likes

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Solved!! Payment to Spotify

Hello Spotify, I saw at my PayPal that Spotify collected €9,99 2 times in 1 week. Something went wrong? Here are some details: 2 mei 2013 - QQI4NCJ26ZNKTXP2 2 mei 2013 - QQI4NCJ26ZNKTNHA 6 mei 2013 - QQI4NCJ26ZWMR8QL I hope to hear from you soon.

Newbie

Hello Spotify,   I saw at my PayPal that Spotify collected €9,99 2 times in 1 week. Something went wrong? Here are some details:   2 mei 2013 - QQI4NCJ26ZNKTXP2 2 mei 2013 -&...

Taylor

Community Legend

695 Views

1 replies

0 likes

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Offline access withdrawn (occasionally on all my devices)

I am using a laptop (both Windows 7 and Ubuntu 13.04), a desktop PC (windows 7), a Nexus 7 tablet (android) and my phone (android) to listen to spotify. Often, they delete the local content and tell me that offline access has been withdrawn. Why is t...

Casual Listener

I am using a laptop (both Windows 7 and Ubuntu 13.04), a desktop PC (windows 7), a Nexus 7 tablet (android) and my phone (android) to listen to spotify. Often, they delete the local content and tell ...

Taylor

Community Legend

713 Views

3 replies

0 likes

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help, playlist is available online but not on phone?

I have the playlist on my laptop and all my other playlists are synched onto my phone except that one, only one song is one the playlist and its because i added it while on my phone. i, for some reason, think its because its a lot of songs in that si...

Newbie

I have the playlist on my laptop and all my other playlists are synched onto my phone except that one, only one song is one the playlist and its because i added it while on my phone. i, for some reas...

Adam

Roadie

608 Views

2 replies

0 likes

  • 608 Views
  • 2 replies
  • 0 likes