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I can't change my subscription method

When I'm tryung to change other method, always show me "Oops, something went wrong, please try again checkout our help area".Please reset my subscription!

Casual Listener

When I'm tryung to change other method, always show me "Oops, something went wrong, please try again checkout our help area". Please reset my subscription!

Peter__

Community Legend

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

Just deactivated my FB...oops! Help, please!

Hello! I deactivated my Facebook. I am a Premium Spotify user. I DO NOT want to reactivate my facebook. What can I do? I don't want to be charged for something I can no longer use because I no longer have a facebook. My email for spotify/fb is little...

Casual Listener

Hello! I deactivated my Facebook. I am a Premium Spotify user. I DO NOT want to reactivate my facebook. What can I do? I don't want to be charged for something I can no longer use because I no longer...

Peter__

Community Legend

985 Views

3 replies

0 likes

  • 985 Views
  • 3 replies
  • 0 likes

CAN´T LISTEN TO DOWNLOAD PLAYLIST

I download all my playlists everyday, because when I put offline mode in my mobile, the playlists are not available. I have premium subscription, just to listen to the music in offline mode in my cell. I´m going out for my holidays to a place without...

Casual Listener

I download all my playlists everyday, because when I put offline mode in my mobile, the playlists are not available. I have premium subscription, just to listen to the music in offline mode in my c...

Peter__

Community Legend

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes

"Hundreds" identical playlists

Hello,What should I do to delete "hundreds" identical playlists "Like to. From radio". I didn't create these playlists. It's a bug?

Newbie

Hello, What should I do to delete "hundreds" identical playlists "Like to. From radio". I didn't create these playlists. It's a bug?

Taylor

Community Legend

358 Views

1 replies

0 likes

  • 358 Views
  • 1 replies
  • 0 likes

Charged prematurely

The website said I was going to be charged again on 5/5/2013, I was going to cancel on 5/3/2013 to avoid another charge as I cannot afford this service anymore. I was charged the subscription price of 9.99 today on 5/2/2013. I need to have this charg...

Casual Listener

The website said I was going to be charged again on 5/5/2013, I was going to cancel on 5/3/2013 to avoid another charge as I cannot afford this service anymore. I was charged the subscription price o...

MikeyB

Community Legend

717 Views

2 replies

0 likes

  • 717 Views
  • 2 replies
  • 0 likes

Upgraded to Premium but my account says I still using Spotify Free

I bought Spotify Premium 2013-03-12 / Order ID: 168435210013.On my profile/account it says I still have Spotify Free and I get ads over the screen. (The annoying voice-ads are gone though.)When I try to play Spotify on my Iphone it does´'t work. I ha...

Newbie

I bought Spotify Premium 2013-03-12 / Order ID: 168435210013. On my profile/account it says I still have Spotify Free and I get ads over the screen. (The annoying voice-ads are gone though.) W...

MikeyB

Community Legend

830 Views

4 replies

0 likes

  • 830 Views
  • 4 replies
  • 0 likes

Forced to pay for Unlimited when I didn't want it

Can i have my money back? Recently, I discovered that I was paying for an Unlimited Spotify subscription, when I didn't need it, I can't do anything and I have searched in the FAQ and asked for help via email. Please I need help with these as it is m...

Newbie

Can i have my money back? Recently, I discovered that I was paying for an Unlimited Spotify subscription, when I didn't need it, I can't do anything and I have searched in the FAQ and asked for help ...

Taylor

Community Legend

669 Views

1 replies

0 likes

  • 669 Views
  • 1 replies
  • 0 likes

Student card not registering

Please help!!! My student card (NUS extra that I have paid for) is not registering!!! I signed up a couple of nights ago, expecting to get spotify premium for £4.99 but it is charging me £9,99!! I put in my student card number again- yesterday it sai...

Newbie

Please help!!! My student card (NUS extra that I have paid for) is not registering!!! I signed up a couple of nights ago, expecting to get spotify premium for £4.99 but it is charging me £9,99!! I pu...

Taylor

Community Legend

580 Views

1 replies

0 likes

  • 580 Views
  • 1 replies
  • 0 likes

Unable to access account

hi,I cannot access my account (username: ummon).I was forced to create another account with another mail but I wish to use the original one Every time I try to acces this account I receive a generic errore (try later), i also tried to reset password,...

Visitor

hi, I cannot access my account (username: ummon). I was forced to create another account with another mail but I wish to use the original one 🙂 Every time I try to acces this account I receive a ...

meahtenoha

Spotify

1567 Views

7 replies

0 likes

  • 1567 Views
  • 7 replies
  • 0 likes

Accidentally deleted my spotify playlist

Can a mod help me out plz? My keyboard dropped and as I went to catch it I mashed keys that deleted my "what a pro" playlist. I had almost 900 songs. Any help would be greatly appreciated. Thanks in advance.

Casual Listener

Can a mod help me out plz? My keyboard dropped and as I went to catch it I mashed keys that deleted my "what a pro" playlist. I had almost 900 songs. Any help would be greatly appreciated. Thanks in ...

Joe

Community Legend

593 Views

3 replies

0 likes

  • 593 Views
  • 3 replies
  • 0 likes

Canada?

Hello everyone! I signed up my Spotify account in France, but now im living in Canada and i cant change my country on my profile. I heard that Spotify doesnt exist here but sometimes Spotify is working and sometimes not! Is that a bug or something? I...

Casual Listener

Hello everyone!   I signed up my Spotify account in France, but now im living in Canada and i cant change my country on my profile. I heard that Spotify doesnt exist here but sometimes Spoti...

Kakawet

Casual Listener

1655 Views

3 replies

0 likes

  • 1655 Views
  • 3 replies
  • 0 likes

dano

No acepta mi tarjeta para conseguir la versión premium

Newbie

No acepta mi tarjeta para conseguir la versión premium

Peter__

Community Legend

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

Solved!! new to spotify...help me

So, i recently got the one month free premium spotify demo. i had many friends and family recommend it, but there are certain things i am looking for clarity on.... -can i have multiple devices logged in playing different things at once? (ie, my son ...

Newbie

So, i recently got the one month free premium spotify demo.  i had many friends and family recommend it, but there are certain things i am looking for clarity on....   -can i have multi...

Peter__

Community Legend

714 Views

1 replies

0 likes

  • 714 Views
  • 1 replies
  • 0 likes

Solved!! Can't use premium that I just bought

I just bought premium after my 48 hr free trial was over and anytime I try to listen to a song it says only for premium users so I logged out and back in quite a few times and still nothing. Please help me listen to the music I am paying for thank yo...

Regular

I just bought premium after my 48 hr free trial was over and anytime I try to listen to a song it says only for premium users so I logged out and back in quite a few times and still nothing. Please h...

Johan-NL

Casual Listener

2653 Views

13 replies

0 likes

  • 2653 Views
  • 13 replies
  • 0 likes

Account Information Erased - Not behaving as Premium

I have been a Premium user for months and now all of my playlists are gone, and my iPhone app is acting like I am not a Premium user. I have logged in and out multiple times, have used my Spotify login as well as my Facebook login... no change. On th...

Regular

I have been a Premium user for months and now all of my playlists are gone, and my iPhone app is acting like I am not a Premium user.   I have logged in and out multiple times, have used my ...

juggle67

Regular

1685 Views

12 replies

0 likes

  • 1685 Views
  • 12 replies
  • 0 likes

Solved!! Upgraded to Premium but iPhone app not recognizing account status

Hi, I installed the iPhone app sometime ago which started a 30 day premium trial which has now ended. Since there isn't a way to upgrade directly from the mobile app, I used my desktop to upgrade my account. Since there's no option to directly jump i...

Casual Listener

Hi,   I installed the iPhone app sometime ago which started a 30 day premium trial which has now ended. Since there isn't a way to upgrade directly from the mobile app, I used my desktop to ...

jamesfile

Casual Listener

1024 Views

2 replies

0 likes

  • 1024 Views
  • 2 replies
  • 0 likes

PREMIUM NOT WORKING?

Bought spotify premium today, got my receipt and everything and it says on my account that I have an active spotify premium but I still can't listen on my phone? HELP

Newbie

Bought spotify premium today, got my receipt and everything and it says on my account that I have an active spotify premium but I still can't listen on my phone? HELP

Peter__

Community Legend

497 Views

1 replies

0 likes

  • 497 Views
  • 1 replies
  • 0 likes

Solved!! Premium don´t work

Hello, I have just bought Spotify Premiun, but it´s not working, and I have tried on my iPhone and computer - I have tried to reinstall it, but I still can´t play music (because i exceeded the 10-hour limit). My subscirption page says that I have an ...

Music Fan

Hello, I have just bought Spotify Premiun, but it´s not working, and I have tried on my iPhone and computer - I have tried to reinstall it, but I still can´t play music (because i exceeded the 10-hou...

Alexhp

Music Fan

896 Views

1 replies

0 likes

  • 896 Views
  • 1 replies
  • 0 likes

Playlists have all disappeared

I logged into Spotify and it seems that all of my playlists have completely disappeared. Does anyone know how to fix this?

Casual Listener

I logged into Spotify and it seems that all of my playlists have completely disappeared. Does anyone know how to fix this?

stephbeswickx

Casual Listener

672 Views

4 replies

0 likes

  • 672 Views
  • 4 replies
  • 0 likes