I can't change my subscription method
When I'm tryung to change other method, always show me "Oops, something went wrong, please try again checkout our help area".Please reset my subscription!
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Start a topicWhen I'm tryung to change other method, always show me "Oops, something went wrong, please try again checkout our help area".Please reset my subscription!
Casual Listener
When I'm tryung to change other method, always show me "Oops, something went wrong, please try again checkout our help area". Please reset my subscription!
Peter__
Community Legend
440 Views
1 replies
0 likes
Hello! I deactivated my Facebook. I am a Premium Spotify user. I DO NOT want to reactivate my facebook. What can I do? I don't want to be charged for something I can no longer use because I no longer have a facebook. My email for spotify/fb is little...
Casual Listener
Hello! I deactivated my Facebook. I am a Premium Spotify user. I DO NOT want to reactivate my facebook. What can I do? I don't want to be charged for something I can no longer use because I no longer...
Peter__
Community Legend
985 Views
3 replies
0 likes
I download all my playlists everyday, because when I put offline mode in my mobile, the playlists are not available. I have premium subscription, just to listen to the music in offline mode in my cell. I´m going out for my holidays to a place without...
Casual Listener
I download all my playlists everyday, because when I put offline mode in my mobile, the playlists are not available. I have premium subscription, just to listen to the music in offline mode in my c...
Peter__
Community Legend
405 Views
1 replies
0 likes
Hello,What should I do to delete "hundreds" identical playlists "Like to. From radio". I didn't create these playlists. It's a bug?
Newbie
Hello, What should I do to delete "hundreds" identical playlists "Like to. From radio". I didn't create these playlists. It's a bug?
Taylor
Community Legend
358 Views
1 replies
0 likes
The website said I was going to be charged again on 5/5/2013, I was going to cancel on 5/3/2013 to avoid another charge as I cannot afford this service anymore. I was charged the subscription price of 9.99 today on 5/2/2013. I need to have this charg...
Casual Listener
The website said I was going to be charged again on 5/5/2013, I was going to cancel on 5/3/2013 to avoid another charge as I cannot afford this service anymore. I was charged the subscription price o...
MikeyB
Community Legend
717 Views
2 replies
0 likes
I bought Spotify Premium 2013-03-12 / Order ID: 168435210013.On my profile/account it says I still have Spotify Free and I get ads over the screen. (The annoying voice-ads are gone though.)When I try to play Spotify on my Iphone it does´'t work. I ha...
Newbie
I bought Spotify Premium 2013-03-12 / Order ID: 168435210013. On my profile/account it says I still have Spotify Free and I get ads over the screen. (The annoying voice-ads are gone though.) W...
MikeyB
Community Legend
830 Views
4 replies
0 likes
Can i have my money back? Recently, I discovered that I was paying for an Unlimited Spotify subscription, when I didn't need it, I can't do anything and I have searched in the FAQ and asked for help via email. Please I need help with these as it is m...
Newbie
Can i have my money back? Recently, I discovered that I was paying for an Unlimited Spotify subscription, when I didn't need it, I can't do anything and I have searched in the FAQ and asked for help ...
Taylor
Community Legend
669 Views
1 replies
0 likes
Please help!!! My student card (NUS extra that I have paid for) is not registering!!! I signed up a couple of nights ago, expecting to get spotify premium for £4.99 but it is charging me £9,99!! I put in my student card number again- yesterday it sai...
Newbie
Please help!!! My student card (NUS extra that I have paid for) is not registering!!! I signed up a couple of nights ago, expecting to get spotify premium for £4.99 but it is charging me £9,99!! I pu...
Taylor
Community Legend
580 Views
1 replies
0 likes
hi,I cannot access my account (username: ummon).I was forced to create another account with another mail but I wish to use the original one Every time I try to acces this account I receive a generic errore (try later), i also tried to reset password,...
Visitor
hi, I cannot access my account (username: ummon). I was forced to create another account with another mail but I wish to use the original one 🙂 Every time I try to acces this account I receive a ...
meahtenoha
Spotify
1567 Views
7 replies
0 likes
Can a mod help me out plz? My keyboard dropped and as I went to catch it I mashed keys that deleted my "what a pro" playlist. I had almost 900 songs. Any help would be greatly appreciated. Thanks in advance.
Casual Listener
Can a mod help me out plz? My keyboard dropped and as I went to catch it I mashed keys that deleted my "what a pro" playlist. I had almost 900 songs. Any help would be greatly appreciated. Thanks in ...
Joe
Community Legend
593 Views
3 replies
0 likes
Hello everyone! I signed up my Spotify account in France, but now im living in Canada and i cant change my country on my profile. I heard that Spotify doesnt exist here but sometimes Spotify is working and sometimes not! Is that a bug or something? I...
Casual Listener
Hello everyone! I signed up my Spotify account in France, but now im living in Canada and i cant change my country on my profile. I heard that Spotify doesnt exist here but sometimes Spoti...
Kakawet
Casual Listener
1655 Views
3 replies
0 likes
No acepta mi tarjeta para conseguir la versión premium
Newbie
No acepta mi tarjeta para conseguir la versión premium
Peter__
Community Legend
481 Views
1 replies
0 likes
So, i recently got the one month free premium spotify demo. i had many friends and family recommend it, but there are certain things i am looking for clarity on.... -can i have multiple devices logged in playing different things at once? (ie, my son ...
Newbie
So, i recently got the one month free premium spotify demo. i had many friends and family recommend it, but there are certain things i am looking for clarity on.... -can i have multi...
Peter__
Community Legend
714 Views
1 replies
0 likes
I just bought premium after my 48 hr free trial was over and anytime I try to listen to a song it says only for premium users so I logged out and back in quite a few times and still nothing. Please help me listen to the music I am paying for thank yo...
Regular
I just bought premium after my 48 hr free trial was over and anytime I try to listen to a song it says only for premium users so I logged out and back in quite a few times and still nothing. Please h...
Johan-NL
Casual Listener
2653 Views
13 replies
0 likes
I have been a Premium user for months and now all of my playlists are gone, and my iPhone app is acting like I am not a Premium user. I have logged in and out multiple times, have used my Spotify login as well as my Facebook login... no change. On th...
Regular
I have been a Premium user for months and now all of my playlists are gone, and my iPhone app is acting like I am not a Premium user. I have logged in and out multiple times, have used my ...
juggle67
Regular
1685 Views
12 replies
0 likes
Hi, I installed the iPhone app sometime ago which started a 30 day premium trial which has now ended. Since there isn't a way to upgrade directly from the mobile app, I used my desktop to upgrade my account. Since there's no option to directly jump i...
Casual Listener
Hi, I installed the iPhone app sometime ago which started a 30 day premium trial which has now ended. Since there isn't a way to upgrade directly from the mobile app, I used my desktop to ...
jamesfile
Casual Listener
1024 Views
2 replies
0 likes
Subject pretty much explains it.
Casual Listener
Subject pretty much explains it.
Peter__
Community Legend
909 Views
4 replies
0 likes
Bought spotify premium today, got my receipt and everything and it says on my account that I have an active spotify premium but I still can't listen on my phone? HELP
Newbie
Bought spotify premium today, got my receipt and everything and it says on my account that I have an active spotify premium but I still can't listen on my phone? HELP
Peter__
Community Legend
497 Views
1 replies
0 likes
Hello, I have just bought Spotify Premiun, but it´s not working, and I have tried on my iPhone and computer - I have tried to reinstall it, but I still can´t play music (because i exceeded the 10-hour limit). My subscirption page says that I have an ...
Music Fan
Hello, I have just bought Spotify Premiun, but it´s not working, and I have tried on my iPhone and computer - I have tried to reinstall it, but I still can´t play music (because i exceeded the 10-hou...
Alexhp
Music Fan
896 Views
1 replies
0 likes
I logged into Spotify and it seems that all of my playlists have completely disappeared. Does anyone know how to fix this?
Casual Listener
I logged into Spotify and it seems that all of my playlists have completely disappeared. Does anyone know how to fix this?
stephbeswickx
Casual Listener
672 Views
4 replies
0 likes