Playlists have all disappeared
I logged into Spotify and it seems that all of my playlists have completely disappeared. Does anyone know how to fix this?
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Start a topicI logged into Spotify and it seems that all of my playlists have completely disappeared. Does anyone know how to fix this?
Casual Listener
I logged into Spotify and it seems that all of my playlists have completely disappeared. Does anyone know how to fix this?
stephbeswickx
Casual Listener
645 Views
4 replies
0 likes
my offiline won't work at all. no songs will sync! Why is this happening ?
Music Fan
my offiline won't work at all. no songs will sync! Why is this happening ?
AidanQ10
Music Fan
2014 Views
15 replies
0 likes
Hi, I just discovered Spotify and so far what I know about it, it seems great. I just have two questions. If I do not subscribe, can I still get music on just my Iphone and IPad, not offline. Also I dont mind ads. If I do not subscibe and am able to ...
Newbie
Hi, I just discovered Spotify and so far what I know about it, it seems great. I just have two questions. If I do not subscribe, can I still get music on just my Iphone and IPad, not offl...
Peter__
Community Legend
761 Views
2 replies
0 likes
I cant remove my payment method on the website. It continues to show my current credit card information. Spotify has now charged me for my subscription and has caused an over draft fee with my bank. I love the service very much and never had an issue...
Newbie
I cant remove my payment method on the website. It continues to show my current credit card information. Spotify has now charged me for my subscription and has caused an over draft fee with my bank. ...
Peter__
Community Legend
492 Views
1 replies
0 likes
I need some help asap!!! Tried to log in to my account to Facebook, but suddently my old account for about 5 years ago seems to be the only one I can find. Have tried to log in with my new email adress, have reset my passwords but nothing works to fi...
Newbie
I need some help asap!!! Tried to log in to my account to Facebook, but suddently my old account for about 5 years ago seems to be the only one I can find. Have tried to log in with ...
Peter__
Community Legend
444 Views
1 replies
0 likes
Vad måste jag göra för att behålla mitt konto med mina spellistor? Har idag betalat via mitt telia abonnemang, detta sägs upp från och med juni. Måste jag höra av mig till Spotify? Och i sådana fall hur? Hälsningar Maria
Newbie
Vad måste jag göra för att behålla mitt konto med mina spellistor? Har idag betalat via mitt telia abonnemang, detta sägs upp från och med juni. Måste jag höra av mig till Spotify? Och i s...
Peter__
Community Legend
718 Views
1 replies
0 likes
Hey guys, I signed up for spotify while living in the Netherlands, now that I am back home in Australia I would like to change my country code to Aus and purchase spotify premium. I have tried everything but can not change it. Ive sent the help forms...
Visitor
Hey guys, I signed up for spotify while living in the Netherlands, now that I am back home in Australia I would like to change my country code to Aus and purchase spotify premium. I have tried ever...
Peter__
Community Legend
2261 Views
5 replies
0 likes
So I upgraded to premium and I even got a receipt through my email but when I went to my app and wanted to listen on demand it said that I had to become a premium user. So I logged out and even reinstalled it and nothing. It's been hours since I upgr...
Newbie
So I upgraded to premium and I even got a receipt through my email but when I went to my app and wanted to listen on demand it said that I had to become a premium user. So I logged out and even reins...
Peter__
Community Legend
678 Views
5 replies
0 likes
I disconnected facebook through spotify today, and then I got logget out, and when I logged in again i lost all my playlists and spotify premium. Do I have to purchase spotify premium again? Why did this happen?
Visitor
I disconnected facebook through spotify today, and then I got logget out, and when I logged in again i lost all my playlists and spotify premium. Do I have to purchase spotify premium again? Why did ...
Robbie
Spotify Legend
630 Views
5 replies
1 likes
We have 2 premium accounts going on 3 months now. Both are current as I checked with boku and they show paid. All my info such as starred tracks and playlists are still there but when I try to play them I'm told only premium users can access on deman...
Casual Listener
We have 2 premium accounts going on 3 months now. Both are current as I checked with boku and they show paid. All my info such as starred tracks and playlists are still there but when I try to play t...
Sam
Spotify
637 Views
4 replies
0 likes
I am being sent a new card due to fraud on my account and because of this the card details have changed and the spotify payment didn't go out. I have tried to change the details to another card but all i get is a message saying 'Oops! Something went ...
Casual Listener
I am being sent a new card due to fraud on my account and because of this the card details have changed and the spotify payment didn't go out. I have tried to change the details to another card but a...
iceagesugar
Casual Listener
847 Views
2 replies
1 likes
Hi,I have upgraded to premium using my mobile provider, Yoigo, here at Spain, a couple of days ago, but in spotify still appears as free acount. I already talked with the mobile company and they are sure that they have activaded the spotify service, ...
Casual Listener
Hi, I have upgraded to premium using my mobile provider, Yoigo, here at Spain, a couple of days ago, but in spotify still appears as free acount. I already talked with the mobile company and they ar...
Robbie
Spotify Legend
945 Views
8 replies
0 likes
Hi,I asked for help yesterday but I have not got a answear yet. Im a premium subscriber and im not able to listen to music now beacuse spotify created a new acount for me!(?). Im not able to log into my old one. My "old" one uses the username knasigt...
Casual Listener
Hi, I asked for help yesterday but I have not got a answear yet. Im a premium subscriber and im not able to listen to music now beacuse spotify created a new acount for me!(?). Im not able to log in...
Knasigt
Casual Listener
537 Views
3 replies
0 likes
When Spotify came to my country i bought a Premium subscriprion and paid with card A. After a month I switched to Spotify Free and then after a week or so bought Spotify Unlimited (not without problems, I paid again with the card A, but Spotify wante...
Casual Listener
When Spotify came to my country i bought a Premium subscriprion and paid with card A. After a month I switched to Spotify Free and then after a week or so bought Spotify Unlimited (not without proble...
tabakaaa
Casual Listener
616 Views
2 replies
0 likes
So, I'm not sure if this is the best place to put this. My friend has a spotify free account, and I have a premium account, and there's an artist called Placebo that he wants me to get more into. However, I only have one album by them on my spotify a...
Regular
So, I'm not sure if this is the best place to put this. My friend has a spotify free account, and I have a premium account, and there's an artist called Placebo that he wants me to get more into. How...
mikebush
Casual Listener
710 Views
5 replies
0 likes
Hello. When a logged on my spotify this morning one of my playlists were messing. Can I somehow retrieve it? It's called Oi. I would be really happy if anybody can help me. I read in another thread that you can use Time Machine to get it back, but I ...
Casual Listener
Hello. When a logged on my spotify this morning one of my playlists were messing. Can I somehow retrieve it? It's called Oi. I would be really happy if anybody can help me. I read in another thread t...
noms
Casual Listener
708 Views
2 replies
0 likes
Hello, Lately my Spotify premium isn't running smoothly anymore. It takes a very long time to start Spotify and the menu bar looks different. I wonder if I should remove Spotify from my desktop and re install Spotify again but I don't want to lose al...
Newbie
Hello, Lately my Spotify premium isn't running smoothly anymore. It takes a very long time to start Spotify and the menu bar looks different. I wonder if I should remove Spotify from my ...
Peter__
Community Legend
531 Views
1 replies
0 likes
I am completely fed up with Spotify. It is impossible to make the service work properly following your latest upgrade. It is impossible to contact you in any way whatsoever. Despite paying for a premium service, I am able to access Spotify about 1 da...
Casual Listener
I am completely fed up with Spotify. It is impossible to make the service work properly following your latest upgrade. It is impossible to contact you in any way whatsoever. Despite paying for a prem...
Peter__
Community Legend
446 Views
1 replies
1 likes
Help me! All my songs are gone on spotify! Can i get it back? :((
Casual Listener
Help me! All my songs are gone on spotify! Can i get it back? :((
Peter__
Community Legend
399 Views
1 replies
0 likes
Hello Communtiy Today I got my free trial and I'm already having issues before listeningIt tells me that I need to upgrade my account. A friend got one today too and he says that it only works on a computer. I honestly got this account to use it main...
Newbie
Hello Communtiy Today I got my free trial and I'm already having issues before listening It tells me that I need to upgrade my account. A friend got one today too and he says that it only works ...
Peter__
Community Legend
813 Views
1 replies
1 likes