Announcements

Help Wizard

Step 1

NEXT STEP

Archived content

This is content that is no longer relevant

Start a topic

Solved!! Facebook Account Help

I have already deleted my Facebook account, but I was a paid-user. I have since created this account as I really love spotify and want to continue using it on a paid basis. What can I do to cancel my previous subscription? I don't know what to do bec...

Casual Listener

I have already deleted my Facebook account, but I was a paid-user.  I have since created this account as I really love spotify and want to continue using it on a paid basis.  What can I do ...

wdbspotify

Casual Listener

648 Views

2 replies

0 likes

  • 648 Views
  • 2 replies
  • 0 likes

Premier account disabled on cellphone

HiI recently purchased spotify premium and added the account on my cell phone. The account was just valid for 48hrs on the cell, and now it seems like it`s blocked. I can log in, but I have no access to my lists. The cell is a Samsung Galaxy S2.Also,...

Newbie

Hi I recently purchased spotify premium and added the account on my cell phone. The account was just valid for 48hrs on the cell, and now it seems like it`s blocked. I can log in, but I have no acce...

annerbowman

Casual Listener

591 Views

4 replies

0 likes

  • 591 Views
  • 4 replies
  • 0 likes

Cancel

I want to cancel my Spotify Premium subscription. I am unable to do so. I can not find a way to contact customer care. I work in customer care answering emails for a large company and I have NEVER in my life had a company make it this difficult to re...

Newbie

I want to cancel my Spotify Premium subscription. I am unable to do so. I can not find a way to contact customer care. I work in customer care answering emails for a large company and I have NEVER in...

Peter__

Community Legend

779 Views

4 replies

0 likes

  • 779 Views
  • 4 replies
  • 0 likes

Switching from Facebook Login to Login with Spotify Details. How?

I logged in with Facebook details.Is it possible to login with Spotify details instead?If so, how?Doesnt seem to be possible.

Casual Listener

I logged in with Facebook details. Is it possible to login with Spotify details instead? If so, how? Doesnt seem to be possible.

Peter__

Community Legend

735 Views

3 replies

0 likes

  • 735 Views
  • 3 replies
  • 0 likes

Deleted playlist

i accidentally deleted a playlist on spotify, is there any way to recover it?

Newbie

i accidentally deleted a playlist on spotify, is there any way to recover it?

Peter__

Community Legend

728 Views

3 replies

0 likes

  • 728 Views
  • 3 replies
  • 0 likes

can i change my library into album format

is there a way of changing all the individual tracks listed into album format, it takes an age to go through hundreds of singles listed or am i doing something ridicliousy stupid here

Visitor

is there a way of changing all the individual tracks listed into album format, it takes an age to go through hundreds of singles listed or am i doing something ridicliousy stupid here

wsinned

Casual Listener

831 Views

3 replies

0 likes

  • 831 Views
  • 3 replies
  • 0 likes

Solved!! Unlimited account vs. premium

I just wanted to know all the differences. I have a few questions: 1. Can I listen to unlimited music using an unlimited account?2. Can I only download music using the premium account?3. Do I get any adds using the unlimited account, either visual ad...

Casual Listener

I just wanted to know all the differences. I have a few questions:   1. Can I listen to unlimited music using an unlimited account? 2. Can I only download music using the premium account? 3....

kemo360

Casual Listener

1353 Views

2 replies

0 likes

  • 1353 Views
  • 2 replies
  • 0 likes

Can't unfollow someone.

I accidentally followed someone and now cannot unfollow them. I have tried on my phone and on a couple of computers and everytime, the person still shows up as someone I'm following. Is there anything that Spotify can do to help me unfollow this guy ...

Regular

I accidentally followed someone and now cannot unfollow them.  I have tried on my phone and on a couple of computers and everytime, the person still shows up as someone I'm following.  Is t...

ryanunterberger

Regular

2616 Views

2 replies

0 likes

  • 2616 Views
  • 2 replies
  • 0 likes

my account

When I signed up for the free 30 day premium account, the website said to make sure I cancel my subscribtion to avoid any charges after thirty. My 30 days will be up soon, an I am unfortunately broke. I need help cancelling this. HELP!

Casual Listener

When I signed up for the free 30 day premium account, the website said to make sure I cancel my subscribtion to avoid any charges after thirty. My 30 days will be up soon, an I am unfortunately broke...

roxicarmichael

Casual Listener

398 Views

2 replies

0 likes

  • 398 Views
  • 2 replies
  • 0 likes

Payment!

Spotify is a swedish company, so WHY do you draw the payment from my visacard around the 20-23d every month? You know, as you are sweds, that we don't get our paychecks earlier than de 25:th every month. (In my case the 26th). Can you please change t...

Casual Listener

Spotify is a swedish company, so WHY do you draw the payment from my visacard around the 20-23d every month? You know, as you are sweds, that we don't get our paychecks earlier than de 25:th every mo...

Sam

Spotify

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

Spotify showed wrong username, now all playlists are gone.

My spotify somehow got hooked up with my gf's account. I reconnected it with facebook to get it right. Now all my starred and playlists are gone, and it says I only have a free subscription.

Newbie

My spotify somehow got hooked up with my gf's account. I reconnected it with facebook to get it right. Now all my starred and playlists are gone, and it says I only have a free subscription.

Sam

Spotify

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

trail

After the 48-hour trail on my mobile phone, can I still listen to music on my phone? am i charged

Newbie

After the 48-hour trail on my mobile phone, can I still listen to music on my phone? am i charged

Sam

Spotify

303 Views

1 replies

0 likes

  • 303 Views
  • 1 replies
  • 0 likes

subscribed for free Premium trial, but its not working

I recently changed from country and cannot change my country settings (because I dont have a local creditcard yet). The message I get from Spotify is that I have to change my country settings or upgrade my account to listen to the music. So I upgrade...

Newbie

I recently changed from country and cannot change my country settings (because I dont have a local creditcard yet). The message I get from Spotify is that I have to change my country settings or upgr...

Sam

Spotify

347 Views

1 replies

0 likes

  • 347 Views
  • 1 replies
  • 0 likes

Subscription Problem

So.. I have a question. I have tried to email, did not work. I have canceled my Spotify account. I was having some issues that I had a hard time fixing. I had signed up for the spotity premium 30 day trial, and I only got it for 10 days, then it shut...

Newbie

So.. I have a question. I have tried to email, did not work.   I have canceled my Spotify account. I was having some issues that I had a hard time fixing.   I had signed up for the ...

Adam

Roadie

335 Views

1 replies

0 likes

  • 335 Views
  • 1 replies
  • 0 likes

Something is not working well with my page.

Dear Spotify Team: I truly enjoyed Spotify - but it will not work for me any more. If I click on anything the whole program disappears and I have to sign in all over. I would like my money refunded to me. Since there is no way for any one to give me ...

Casual Listener

Dear Spotify Team:   I truly enjoyed Spotify - but it will not work for me any more.  If I click on anything the whole program disappears and I have to sign in   all over.  I ...

Peter__

Community Legend

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
  • 0 likes

Instant Startup

Spotify pops up when my computer turns on. I would like to change it, so that it doesn't do that. I've done it before, but I don't remember how. It's Windows.

Newbie

Spotify pops up when my computer turns on. I would like to change it, so that it doesn't do that. I've done it before, but I don't remember how. It's Windows.

Peter__

Community Legend

364 Views

1 replies

0 likes

  • 364 Views
  • 1 replies
  • 0 likes

Can Europe Spotify gift cards be used in the US?

Hello Spotify Community, I am from the Netherlands and i have a close friend that lives in the United States. He really likes Spotify just like me. I still have an unused Spotify gift card at work. I don't need it because i pay monthly for and have S...

Casual Listener

Hello Spotify Community,   I am from the Netherlands and i have a close friend that lives in the United States. He really likes Spotify just like me. I still have an unused Spotify g...

Peter__

Community Legend

1461 Views

1 replies

0 likes

  • 1461 Views
  • 1 replies
  • 0 likes

Solved!! The Payment side stops just after choosing paymethod ?

My Account is going to expire in a couple of days and I have tried severa times to supscribe my account.But when i come to the page where to type cardnumber an so on, the side stops and keep on loading...... but nothing happens..... so Icant type and...

Casual Listener

My Account is going to expire in a couple of days and I have tried severa times to supscribe my account. But when i come to the page where to type cardnumber an so on, the side stops and keep on loa...

Flund

Casual Listener

856 Views

4 replies

0 likes

  • 856 Views
  • 4 replies
  • 0 likes