expired offline license
Im needing to reset my offline listening privileges as they have expired?
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Start a topicIm needing to reset my offline listening privileges as they have expired?
Newbie
Im needing to reset my offline listening privileges as they have expired?
MikeyB
Community Legend
477 Views
1 replies
0 likes
I am a premium subscriber and plugged into my Internet for the first time in a while, it downloaded the new version and deleted every single playlist. I had 4 and 1/2 days of music I can't remember it all please help I only log in with spotify not Fa...
Casual Listener
I am a premium subscriber and plugged into my Internet for the first time in a while, it downloaded the new version and deleted every single playlist. I had 4 and 1/2 days of music I can't remember i...
MikeyB
Community Legend
357 Views
1 replies
0 likes
I just began the free premium trial. I started it from a computer by signing onto the website. Then I went to my iPhone to start using premium (which I was super excited about) but my iPhone doesn't seem to recognize that I started the premium trial....
Casual Listener
I just began the free premium trial. I started it from a computer by signing onto the website. Then I went to my iPhone to start using premium (which I was super excited about) but my iPhone doesn't ...
MikeyB
Community Legend
364 Views
1 replies
0 likes
Hello the community,I still can't listen to track not more than 5 times even with my new subscription ...It seems like my subscription is not activated on my account ?any help please ?
Casual Listener
Hello the community, I still can't listen to track not more than 5 times even with my new subscription ... It seems like my subscription is not activated on my account ? any help please ?
crazyhorse
Casual Listener
581 Views
3 replies
0 likes
Hi I've signed up for the 30 day trial and received a receipt but premium isn't working. Please help.Colin
Casual Listener
Hi I've signed up for the 30 day trial and received a receipt but premium isn't working. Please help. Colin
Peter__
Community Legend
379 Views
1 replies
1 likes
Hi, a while ago i changed my spotifuggle password, and now I can't remember it. I tried using the "forgot password" button, but the emailI used for the spotify doesn't seem to excist anymore, so i cant change the password. So now i cant log in AT ALL...
Newbie
Hi, a while ago i changed my spotifuggle password, and now I can't remember it. I tried using the "forgot password" button, but the email I used for the spotify doesn't seem to e...
Peter__
Community Legend
282 Views
1 replies
0 likes
I have been using Spotify Premium for a few months. My account has now downgraded itself to Spotify free and I cannot use Spotify on my IPad.My payments are up to date. I have emailed Spotify twice over two weeks via the contact form, but they have n...
Casual Listener
I have been using Spotify Premium for a few months. My account has now downgraded itself to Spotify free and I cannot use Spotify on my IPad. My payments are up to date. I have emailed Spotify twi...
Fountainscot
Casual Listener
873 Views
2 replies
0 likes
I´m deleting my facebook, but problem is that when I try deactivating ( tried it before ) my facebook, my spotify goes crazy. Problem seem to be that I need to change my access to spotify from facebook to a normal login, but how do I do that?
Newbie
I´m deleting my facebook, but problem is that when I try deactivating ( tried it before ) my facebook, my spotify goes crazy. Problem seem to be that I need to change my access to spotify from facebo...
Peter__
Community Legend
377 Views
1 replies
0 likes
As the subject says, I integrated my Spotify account to my Facebook account the other day. But when I visit my friends in Spotify, I see their full name on their profile. Mine still just displays my username.Also, my name never shows up in searches (...
Newbie
As the subject says, I integrated my Spotify account to my Facebook account the other day. But when I visit my friends in Spotify, I see their full name on their profile. Mine still just dis...
Peter__
Community Legend
287 Views
1 replies
0 likes
Hi there. I've just subscribed to spotify unlimited for £4.99 per month. I've put in my card details but when I go to play any track I get a pop up saying only premium users can play on demand. What am I paying for?
Visitor
Hi there. I've just subscribed to spotify unlimited for £4.99 per month. I've put in my card details but when I go to play any track I get a pop up saying only premium users can play on demand. What ...
Peter__
Community Legend
260 Views
1 replies
0 likes
Hey, there.I just tried to buy Spotify Unlimited, and my payment got refused. I sent a message to the customer service and asked, and they told me I'll find all the info here in the forum. Nope.Here's the case.Spotify Unlimited costs in Sweden 49kr. ...
Casual Listener
Hey, there. I just tried to buy Spotify Unlimited, and my payment got refused. I sent a message to the customer service and asked, and they told me I'll find all the info here in the forum. Nope. H...
The_Taze
Casual Listener
606 Views
2 replies
0 likes
Hi, I need to cancel my subscription, but i was wondering whether my account will stay as premium until it next tries to take money from my account, or will it cancel my premium account straight away?
Newbie
Hi, I need to cancel my subscription, but i was wondering whether my account will stay as premium until it next tries to take money from my account, or will it cancel my premium account straight...
Peter__
Community Legend
331 Views
1 replies
0 likes
Four days ago I created a new Spotify Premium account. The payment has been done, I have checked wiht my bank. I still cannot download playlists to my telephone, and after a long research around the community pages, I learn I must check my "subscript...
Casual Listener
Four days ago I created a new Spotify Premium account. The payment has been done, I have checked wiht my bank. I still cannot download playlists to my telephone, and after a long research around the ...
Peter__
Community Legend
497 Views
3 replies
0 likes
Hi. Have been Spotifycustomer for some time. Had to close my VISA card due to scam attempt, then tried to change my card details in spotify account. Did this several times since nothing happened with those commercials.Im still getting charged full pr...
Newbie
Hi. Have been Spotifycustomer for some time. Had to close my VISA card due to scam attempt, then tried to change my card details in spotify account. Did this several times since nothing happ...
Peter__
Community Legend
352 Views
2 replies
0 likes
I do not want Spotify to automatically log in when I start my computer. I have scoured the site looking for a way to stop this and can't find an answer. Any help would be greatly appreciated. Thanks
Newbie
I do not want Spotify to automatically log in when I start my computer. I have scoured the site looking for a way to stop this and can't find an answer. Any help would be greatly appreciated. T...
Taylor
Community Legend
7506 Views
1 replies
1 likes
Hello, i can't change my payment method, since i accidentally change the location of my account, now i am stuck at the error page and i wanted to add my US credit card to my payment method and change my country back to US,now i am force to use the pr...
Newbie
Hello, i can't change my payment method, since i accidentally change the location of my account, now i am stuck at the error page and i wanted to add my US credit card to my payment method and change...
Taylor
Community Legend
355 Views
1 replies
0 likes
I pay for premium, yet to use the aps I have to log on with FB or twitter... how **bleep** is that. Eg. Trying to add some tracks to a 'Soundrop room' and it says I have to log in. Well hang on there, I log in when I click start up, why do I have to ...
Newbie
I pay for premium, yet to use the aps I have to log on with FB or twitter... how **bleep** is that. Eg. Trying to add some tracks to a 'Soundrop room' and it says I have to log in. Well hang...
Peter__
Community Legend
366 Views
1 replies
0 likes
Hi there, Been using Spotify Premium (Australia) for the past 4 months and absolutely loving it. Probably the best subscription I've paid for. Spotify has now become available in Singapore and it is only 10SGD (it is 11.99AUD in Australia) so I would...
Casual Listener
Hi there, Been using Spotify Premium (Australia) for the past 4 months and absolutely loving it. Probably the best subscription I've paid for. Spotify has now become available in Singapore a...
evelyn11
Newbie
9047 Views
4 replies
1 likes
Thank you Spotify, not only have you completely WIPED my computer of my offline playlists and cache (yes, default cache AND my custom cache folder have been reset to 0MB) but you've also wiped my phone clean - and seeing as I have no access to a big ...
Regular
Thank you Spotify, not only have you completely WIPED my computer of my offline playlists and cache (yes, default cache AND my custom cache folder have been reset to 0MB) but you've also wiped my pho...
RedRiddell
Regular
711 Views
1 replies
0 likes
Hi! So the other day i deleted one of my playlists called "get well soon, dearie" by misstake. Is there some way i can get it back?Read the other message about deleted playlists but couldnt reply and looked like someone "running spotify" had to help ...
Visitor
Hi! So the other day i deleted one of my playlists called "get well soon, dearie" by misstake. Is there some way i can get it back? Read the other message about deleted playlists but couldn...
Peter__
Community Legend
411 Views
1 replies
0 likes