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how do i block someone from my following list on facebook?

I have some people that I don't want to following me on spotify. I don't wnt them to see what Im listening on... Can I block them somwhow?

Newbie

I have some people that I don't want to following me on spotify. I don't wnt them to see what Im listening on... Can I block them somwhow?  

Peter__

Community Legend

9266 Views

1 replies

7 likes

  • 9266 Views
  • 1 replies
  • 7 likes

Help i accidentally deleted my spotify playlist!

Hello, Im very shook up, i deleted my spotify playlist by accident. Is there any way i can get it back? Been workin on it for almost 2 years now =( Please help, thanks. Quirin

Newbie

Hello,   Im very shook up, i deleted my spotify playlist by accident.   Is there any way i can get it back?   Been workin on it for almost 2 years now =(   Please help, th...

Peter__

Community Legend

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

Am I stupid?

I just fail everytime I try to find where to play the music, I log in to my existing account, and then I don't get any further...why???

Newbie

I just fail everytime I try to find where to play the music, I log in to my existing account, and then I don't get any further...why???

Peter__

Community Legend

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

It seems i have two acount

i manage the acount i use and tried to change the email adress to the one i use now and it said i already have a acount on that one. I dont use it. the emailadress [email protected] is not used anymore, i use [email protected]. I just bought the premi...

Newbie

i manage the acount i use and tried to change the email adress to the one i use now and it said i already have a acount on that one. I dont use it.      the emailadress susdav@bredb...

Peter__

Community Legend

369 Views

1 replies

0 likes

  • 369 Views
  • 1 replies
  • 0 likes

saying im not logged in when i try to cancel!

im logged into facebook and its saying error not logged in when i try to cancel! what the hell is this a con?!

Newbie

im logged into facebook and its saying error not logged in when i try to cancel! what the hell is this a con?!

Peter__

Community Legend

354 Views

1 replies

0 likes

  • 354 Views
  • 1 replies
  • 0 likes

ZIp code not valid

I changed my country to USA to match my American credit card (despite living in Hong Kong at the moment) and it is saying that my zip code isn't valid. I tried more than 4 U.S. zip codes and spotify is telling me: 'The zip code you entered was not va...

Newbie

I changed my country to USA to match my American credit card (despite living in Hong Kong at the moment) and it is saying that my zip code isn't valid. I tried more than 4 U.S. zip codes and spotify ...

Peter__

Community Legend

4983 Views

1 replies

0 likes

  • 4983 Views
  • 1 replies
  • 0 likes

Facebook account and premium account got separated

I used to have my FB account attached to my spotify account, but then they got separated. Now I can't rejoin them. Every single time it gives me an error and tells me to try again later. How can I fix this?

Newbie

I used to have my FB account attached to my spotify account, but then they got separated. Now I can't rejoin them. Every single time it gives me an error and tells me to try again later. How can I fi...

Peter__

Community Legend

552 Views

2 replies

0 likes

  • 552 Views
  • 2 replies
  • 0 likes

Premium!

Hee, I'm using a double account and I got the problem that I updated the wrong 1 with my redeem.Is there any possible way to switch them Greeting,Mario

Newbie

Hee,   I'm using a double account and I got the problem that I updated the wrong 1 with my redeem. Is there any possible way to switch them   Greeting, Mario

Peter__

Community Legend

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

Changing payment day

Hello, I'm currently on free 30day trial which started today thus it will expire on 16th of May. However I've managed to get all my subscriptions to bill on 1st every month, is it possible with Spotity to changethe subscription payment day to 1st wit...

Newbie

Hello,   I'm currently on free 30day trial which started today thus it will expire on 16th of May.    However I've managed to get all my subscriptions to bill on 1st every month, i...

Peter__

Community Legend

333 Views

1 replies

0 likes

  • 333 Views
  • 1 replies
  • 0 likes

Tengo un problema con el periodo de prueba!

Hola!Acabo de activar el periodo de prueba gratis de 30 días y no me reproduce nada Spotify, me sigue diciendo que mis 10 horas han terminado del mes... ¿Qué pasa?He cerrado sesión y he vuelto a abrir y sigue igual. Gracias!

Newbie

Hola! Acabo de activar el periodo de prueba gratis de 30 días y no me reproduce nada Spotify, me sigue diciendo que mis 10 horas han terminado del mes... ¿Qué pasa? He cerrado sesión y he vuelto a ...

280 Views

0 replies

0 likes

  • 280 Views
  • 0 replies
  • 0 likes

Can't sign in or reset password

Hi, I'm having the same trouble as described in this thread: http://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Account-quot-not-existing-quot-Logging-in-fails/m-p/358524/highlight/true#M45255 I opened a case (#00631570) over a week ago ...

Newbie

Hi, I'm having the same trouble as described in this thread:   http://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Account-quot-not-existing-quot-Logging-in-fails/m-p/358524/highli...

Richard

Community Legend

501 Views

3 replies

0 likes

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  • 3 replies
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mobile problems

I downloaded spotify on my phone. It worked for about 3 days and then it kept saying I was "offline"...so I purchased the spotify unlimited for $5 and it still wouldnt work. So I gave them $5 for nothing. im pretty mad. is it still free to use on the...

Newbie

I downloaded spotify on my phone. It worked for about 3 days and then it kept saying I was "offline"...so I purchased the spotify unlimited for $5 and it still wouldnt work. So I gave them $5 for not...

edotjdot12

Newbie

636 Views

2 replies

0 likes

  • 636 Views
  • 2 replies
  • 0 likes

Soundrop: how can I use a different name from the facebook one?

Hello, when signing up to the app Soundrop, it askes me to connect through my account on Facebook or Twitter. I'm doing it with Fb, since it looks like there are no different options than using a social network, but I don't like to be displayed in th...

Casual Listener

Hello,  when signing up to the app Soundrop, it askes me to connect through my account on Facebook or Twitter. I'm doing it with Fb, since it looks like there are no different options than usin...

Social-Parasite

Casual Listener

1247 Views

4 replies

0 likes

  • 1247 Views
  • 4 replies
  • 0 likes

login failed! just downloaded

i just downloaded spotify on my mac, logged in with facebook on the website blah blah blah, open the program and it won't let me login. i have now changed my facebook password, created a spotify username to go with my account, and closed and reopened...

Newbie

i just downloaded spotify on my mac, logged in with facebook on the website blah blah blah, open the program and it won't let me login.   i have now changed my facebook password, created a spo...

257 Views

0 replies

0 likes

  • 257 Views
  • 0 replies
  • 0 likes

Offline access has been withdrawn and cannot change cache location

After the update to spotity 0.9 I got the message that my offline access has been withdrawn, so I resynced all my playlists. But as soon as I restart the app it does it again, and I have to resync all over again To add to this I cannot change the cac...

Casual Listener

After the update to spotity 0.9 I got the message that my offline access has been withdrawn, so I resynced all my playlists.   But as soon as I restart the app it does it again, and I have to ...

wolfcry0

Casual Listener

609 Views

2 replies

0 likes

  • 609 Views
  • 2 replies
  • 0 likes

Offline access withdrawn?

Hello, it would appear the offline access for my computer has been withdrawn. Why is this? I've only used spotify on my main computer, android phone and work PC.

Casual Listener

Hello, it would appear the offline access for my computer has been withdrawn. Why is this? I've only used spotify on my main computer, android phone and work PC.  

Taylor

Community Legend

1605 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Solved!! Premium won´t work after code has been redeemed

I redeemed a code, got the email confirmation, but neither my desktop app nor my mobile recognizes me as a Premium user.

Casual Listener

I redeemed a code, got the email confirmation, but neither my desktop app nor my mobile recognizes me as a Premium user.

officialjeff

Casual Listener

810 Views

4 replies

0 likes

  • 810 Views
  • 4 replies
  • 0 likes

Premium not working

I purchased premium and it is not working on my iPhone I have logged out and signed in as well

Newbie

I purchased premium and it is not working on my iPhone I have logged out and signed in as well

Taylor

Community Legend

434 Views

1 replies

2 likes

  • 434 Views
  • 1 replies
  • 2 likes

Premium not working

My premium account stopped working. Re-input my cc info and online it says I'm connected but now doesn't seem to work, can you help?

Newbie

My premium account stopped working. Re-input my cc info and online it says I'm connected but now doesn't seem to work, can you help?

Taylor

Community Legend

318 Views

1 replies

0 likes

  • 318 Views
  • 1 replies
  • 0 likes