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Delete Playlists from Phone

If I delete a playlist from my phone, will it also delete from my desktop?

Newbie

If I delete a playlist from my phone, will it also delete from my desktop?

Peter__

Community Legend

541 Views

1 replies

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Solved!! How to Create/Link an Official Artist Spotify Account?

Hi, I'm in a band that is on Spotify. Since the follow feature has been introduced, our label has asked us to create an official artist spotify account. I already have a personal account, but I created another one with the band's information so that ...

Casual Listener

Hi,  I'm in a band that is on Spotify. Since the follow feature has been introduced, our label has asked us to create an official artist spotify account. I already have a personal account, bu...

youblewitfl

Casual Listener

26749 Views

5 replies

0 likes

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Spotify premium

My spotify application doesn't recognized that I'm a premium user. It won't allow me to playback my music list. Please help!

Casual Listener

My spotify application doesn't recognized that I'm a premium user. It won't allow me to playback my music list. Please help!

Taylor

Community Legend

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
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Downgrade from unlimited to free

I wish to downgrade my account today from unlimited to free. I've already cancelled my subscription but it takes place in june. I need it as soon as possible to be able to set up premium subscription through another payment service. How can I fix thi...

Newbie

I wish to downgrade my account today from unlimited to free. I've already cancelled my subscription but it takes place in june. I need it as soon as possible to be able to set up premium subscription...

Adam

Roadie

696 Views

3 replies

0 likes

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I paid for Unlimited last night, still not upgraded

I paid for Spotify Unlimited last night, I got the conformation email and the money has left my account, yet my account has not upgraded... my username is Replux, and I can provide a transaction ID if needed.

Visitor

I paid for Spotify Unlimited last night, I got the conformation email and the money has left my account, yet my account has not upgraded... my username is Replux, and I can provide a transaction ID i...

Adam

Roadie

322 Views

1 replies

0 likes

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  • 1 replies
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Offline Access Withdrawn

Also my Nexus 4 doesn't show up on my devices when I connect it to the same wifi as my PC. Any fixes?

Music Fan

Also my Nexus 4 doesn't show up on my devices when I connect it to the same wifi as my PC. Any fixes?

GQ

Music Fan

651 Views

5 replies

0 likes

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Solved!! can't find a user who is not on my Facebook?

hi, my spotify account is hinged to facebook. user i am looking for based in UK and not on my Facebook, is there any limitation to who you can find and follow?

Casual Listener

hi, my spotify account is hinged to facebook. user i am looking for based in UK and not on my Facebook, is there any limitation to who you can find and follow? 

kayliescomet

Casual Listener

836 Views

2 replies

0 likes

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I have the wrong facebook account linked to my spotify account

Hi My account is synced up to my brothers facebook account, i need to have it disconnected so that I can connect to my own. User: Fiddax Thanks a bunch! //Fredrik

Newbie

Hi    My account is synced up to my brothers facebook account, i need to have it disconnected so that I can connect to my own.    User: Fiddax   Thanks a bunch!  ...

Peter__

Community Legend

494 Views

3 replies

0 likes

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Solved!! Premium Not Working on Computer or iPhone

Hi, today I got premium to stream songs on my iphone and when i go to the account overview it says i have the premium account. However, whenever i try to make a playlist available offline on my computer or play songs on my phone (the playlists do syn...

Casual Listener

Hi, today I got premium to stream songs on my iphone and when i go to the account overview it says i have the premium account. However, whenever i try to make a playlist available offline on my compu...

Peter__

Community Legend

1707 Views

14 replies

1 likes

  • 1707 Views
  • 14 replies
  • 1 likes

Offline Access Withdrawn

Hey I need to get my device list reset, because I can no longer do offline mode for one of my computers. Is there a way to get more than just 3 devices?

Casual Listener

Hey I need to get my device list reset, because I can no longer do offline mode for one of my computers.   Is there a way to get more than just 3 devices?

Peter__

Community Legend

326 Views

1 replies

0 likes

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Account hacked - I can't change my password; able to post because I didn't quit the windows app

Help! Someone apparently either guessed my password or figured out some other way to change the email. My email was and has always been h - a - g - s - 2 - k *at* g - m - a - i - l - dot com (without the dashes, obviously). Look up my historical info...

Casual Listener

Help! Someone apparently either guessed my password or figured out some other way to change the email. My email was and has always been h - a - g - s - 2 - k *at* g - m - a - i - l - dot com (without...

hags2k

Casual Listener

547 Views

2 replies

0 likes

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Solved!! Playlists have gone

Hi, i was wondering if my playlists were stored anywhere? They're not showing up on my spotify! I have noticed that i'm not the only one with this problem! Thanks Rachel

Casual Listener

Hi, i was wondering if my playlists were stored anywhere? They're not showing up on my spotify! I have noticed that i'm not the only one with this problem!   Thanks   Rachel

rachbaker9

Casual Listener

435 Views

1 replies

0 likes

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Premium account

I have had the premium since Feb. I am trying to get the offline to work on my IPad, I have loged out and loged back on in both Facebook and Spotify. It still says my trial period has ended. HELP

Newbie

I have had the premium since Feb. I am trying to get the offline to work on my IPad, I have loged out and loged back on in both Facebook and Spotify. It still says my trial period has ended. HELP

Liam

Community Legend

393 Views

2 replies

0 likes

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Phone showing 48 hour trial

I had some problems with facebook and tried to exit. This was all good until my spotify quit working. Should have to have facebook for a service I pay for, right? But anyway, I reactivated facebook and reinstalled spotify. My account shows I still ha...

Newbie

I had some problems with facebook and tried to exit.  This was all good until my spotify quit working.  Should have to have facebook for a service I pay for, right?  But anyway, I reac...

Taylor

Community Legend

351 Views

1 replies

0 likes

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Facebook and Spotify account to different accounts?

Hey,For some reason I had to redo my Premium subscription and I did it from the Spotify Homepage logged in as myself.Today I noticed on my Spotify Account I created years ago, I've got no premium. But if I log in with my Facebook account, I've got Pr...

Visitor

Hey, For some reason I had to redo my Premium subscription and I did it from the Spotify Homepage logged in as myself. Today I noticed on my Spotify Account I created years ago, I've got no premi...

Liam

Community Legend

316 Views

1 replies

0 likes

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  • 1 replies
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I subscribed to premium but it says only 2 days...

Hello: Today I tried to subscribe to premium from Spain in order to have 1 month free and later to use 30% discount in Spain. But when I subscribed, Spotify charged me 9.99€ (no free month and no discount) and then I downloaded Spotify to my Samsung ...

Visitor

Hello: Today I tried to subscribe to premium from Spain in order to have 1 month free and later to use 30% discount in Spain. But when I subscribed, Spotify charged me 9.99€ (no free month and no dis...

Liam

Community Legend

350 Views

1 replies

0 likes

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Solved!! Unable to connect to Facebook

Good Afternoon, The other day I stupidly disconnected my Spotify from Facebook through the option in Preferences in Spotify desktop for Windows. I want to now connect it back to my Facebook account again however it brings up an error 'unable to conne...

Gig Goer

Good Afternoon,   The other day I stupidly disconnected my Spotify from Facebook through the option in Preferences in Spotify desktop for Windows. I want to now connect it back to my Facebook ...

JasonHibs1

Gig Goer

1628 Views

3 replies

0 likes

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Spotify Sync

I have a premium subscription, I just want to know if I am syncing the playlists for offline listening on my phone, I would be downloading the songs again on my phone or will it be transferring the songs over WIFI?

Newbie

I have a premium subscription, I just want to know if I am syncing the playlists for offline listening on my phone, I would be downloading the songs again on my phone or will it be transferring the s...

Liam

Community Legend

421 Views

2 replies

0 likes

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I don't like to use playlists, I prefer to access my music as individual tracks

I was a Zunepass user for several years and had to leave my Windows phone behind for iOS as I needed certain apps that were no longer available to me. That being said, I had to find a new music subscription source. I'm giving Spotify a shot first as ...

Newbie

I was a Zunepass user for several years and had to leave my Windows phone behind for iOS as I needed certain apps that were no longer available to me. That being said, I had to find a new music subsc...

MathieuD

Newbie

787 Views

1 replies

0 likes

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Deleted offline storage

I'm in China at the moment and so access the Interwebs through a VPN. I got a message to say that my offline storage has been removed from this device, so I switched back to a VPN I was using before and it removed the message. However, now I need to ...

Regular

I'm in China at the moment and so access the Interwebs through a VPN. I got a message to say that my offline storage has been removed from this device, so I switched back to a VPN I was using before ...

madcabbage

Regular

461 Views

2 replies

0 likes

  • 461 Views
  • 2 replies
  • 0 likes