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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

774837 Views

18 replies

29 likes

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Solved!! Will my starred tracks be lost if I downgrade to free account?

I am a Premium user considering a downgrade to a free account on Spotify. If I downgrade to a free account, will my starred tracks go away? I probably have several hundred songs with a star and I'd hate to lose those. Please advise, thanks!

Casual Listener

I am a Premium user considering a downgrade to a free account on Spotify. If I downgrade to a free account, will my starred tracks go away? I probably have several hundred songs with a star and I'd h...

Peter__

Community Legend

1356 Views

6 replies

0 likes

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complain about cancellation

I cancel my service last month and I verify this cancellation in my account. Now, a new payment was taken from my account and Spotity is telling me that as I was using the service they are not able to refund the money. Of course I was still using the...

Newbie

I cancel my service last month and I verify this cancellation in my account. Now, a new payment was taken from my account and Spotity is telling me that as I was using the service they are not able t...

Peter__

Community Legend

258 Views

1 replies

0 likes

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  • 1 replies
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deacitvated my facebook account and do not want to use it.. need another way to get onto spotify!

i have had to activate my facebook account which i really did not want to do and will be deactivating it again as soon as i send this post. i have just signed up for the premium account thinking i could get on using my email address like any other no...

Casual Listener

i have had to activate my facebook account which i really did not want to do and will be deactivating it again as soon as i send this post. i have just signed up for the premium account thinking i co...

Peter__

Community Legend

298 Views

1 replies

0 likes

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Ok please help

so a few months ago i killed my facebook for a few weeks this also got rid of my spotify and the playlists. After a few weeks away from the life suckking all seeing eye that is facebook I came back to it spottify playlist gone!!! so that suckked but ...

Newbie

so a few months ago i killed my facebook for a few weeks this also got rid of my spotify and the playlists. After a few weeks away from the life suckking all seeing eye that is facebook I came back t...

Peter__

Community Legend

313 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Receipts history

how do I delete my receipts? I would not want to keep record.

Casual Listener

how do I delete my receipts? I would not want to keep record.

Peter__

Community Legend

795 Views

1 replies

0 likes

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  • 1 replies
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Delete Playlists from Phone

If I delete a playlist from my phone, will it also delete from my desktop?

Newbie

If I delete a playlist from my phone, will it also delete from my desktop?

Peter__

Community Legend

437 Views

1 replies

0 likes

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  • 1 replies
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Solved!! How to Create/Link an Official Artist Spotify Account?

Hi, I'm in a band that is on Spotify. Since the follow feature has been introduced, our label has asked us to create an official artist spotify account. I already have a personal account, but I created another one with the band's information so that ...

Casual Listener

Hi,  I'm in a band that is on Spotify. Since the follow feature has been introduced, our label has asked us to create an official artist spotify account. I already have a personal account, bu...

youblewitfl

Casual Listener

26382 Views

5 replies

0 likes

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Spotify premium

My spotify application doesn't recognized that I'm a premium user. It won't allow me to playback my music list. Please help!

Casual Listener

My spotify application doesn't recognized that I'm a premium user. It won't allow me to playback my music list. Please help!

Taylor

Community Legend

336 Views

1 replies

0 likes

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  • 1 replies
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Downgrade from unlimited to free

I wish to downgrade my account today from unlimited to free. I've already cancelled my subscription but it takes place in june. I need it as soon as possible to be able to set up premium subscription through another payment service. How can I fix thi...

Newbie

I wish to downgrade my account today from unlimited to free. I've already cancelled my subscription but it takes place in june. I need it as soon as possible to be able to set up premium subscription...

Adam

Roadie

596 Views

3 replies

0 likes

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I paid for Unlimited last night, still not upgraded

I paid for Spotify Unlimited last night, I got the conformation email and the money has left my account, yet my account has not upgraded... my username is Replux, and I can provide a transaction ID if needed.

Visitor

I paid for Spotify Unlimited last night, I got the conformation email and the money has left my account, yet my account has not upgraded... my username is Replux, and I can provide a transaction ID i...

Adam

Roadie

261 Views

1 replies

0 likes

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  • 1 replies
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Offline Access Withdrawn

Also my Nexus 4 doesn't show up on my devices when I connect it to the same wifi as my PC. Any fixes?

Music Fan

Also my Nexus 4 doesn't show up on my devices when I connect it to the same wifi as my PC. Any fixes?

GQ

Music Fan

484 Views

5 replies

0 likes

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Solved!! can't find a user who is not on my Facebook?

hi, my spotify account is hinged to facebook. user i am looking for based in UK and not on my Facebook, is there any limitation to who you can find and follow?

Casual Listener

hi, my spotify account is hinged to facebook. user i am looking for based in UK and not on my Facebook, is there any limitation to who you can find and follow? 

kayliescomet

Casual Listener

733 Views

2 replies

0 likes

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I have the wrong facebook account linked to my spotify account

Hi My account is synced up to my brothers facebook account, i need to have it disconnected so that I can connect to my own. User: Fiddax Thanks a bunch! //Fredrik

Newbie

Hi    My account is synced up to my brothers facebook account, i need to have it disconnected so that I can connect to my own.    User: Fiddax   Thanks a bunch!  ...

Peter__

Community Legend

376 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Premium Not Working on Computer or iPhone

Hi, today I got premium to stream songs on my iphone and when i go to the account overview it says i have the premium account. However, whenever i try to make a playlist available offline on my computer or play songs on my phone (the playlists do syn...

Casual Listener

Hi, today I got premium to stream songs on my iphone and when i go to the account overview it says i have the premium account. However, whenever i try to make a playlist available offline on my compu...

Peter__

Community Legend

1303 Views

14 replies

1 likes

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  • 14 replies
  • 1 likes

Offline Access Withdrawn

Hey I need to get my device list reset, because I can no longer do offline mode for one of my computers. Is there a way to get more than just 3 devices?

Casual Listener

Hey I need to get my device list reset, because I can no longer do offline mode for one of my computers.   Is there a way to get more than just 3 devices?

Peter__

Community Legend

227 Views

1 replies

0 likes

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  • 1 replies
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Account hacked - I can't change my password; able to post because I didn't quit the windows app

Help! Someone apparently either guessed my password or figured out some other way to change the email. My email was and has always been h - a - g - s - 2 - k *at* g - m - a - i - l - dot com (without the dashes, obviously). Look up my historical info...

Casual Listener

Help! Someone apparently either guessed my password or figured out some other way to change the email. My email was and has always been h - a - g - s - 2 - k *at* g - m - a - i - l - dot com (without...

hags2k

Casual Listener

470 Views

2 replies

0 likes

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Solved!! Playlists have gone

Hi, i was wondering if my playlists were stored anywhere? They're not showing up on my spotify! I have noticed that i'm not the only one with this problem! Thanks Rachel

Casual Listener

Hi, i was wondering if my playlists were stored anywhere? They're not showing up on my spotify! I have noticed that i'm not the only one with this problem!   Thanks   Rachel

rachbaker9

Casual Listener

335 Views

1 replies

0 likes

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Premium account

I have had the premium since Feb. I am trying to get the offline to work on my IPad, I have loged out and loged back on in both Facebook and Spotify. It still says my trial period has ended. HELP

Newbie

I have had the premium since Feb. I am trying to get the offline to work on my IPad, I have loged out and loged back on in both Facebook and Spotify. It still says my trial period has ended. HELP

Liam

Community Legend

311 Views

2 replies

0 likes

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Phone showing 48 hour trial

I had some problems with facebook and tried to exit. This was all good until my spotify quit working. Should have to have facebook for a service I pay for, right? But anyway, I reactivated facebook and reinstalled spotify. My account shows I still ha...

Newbie

I had some problems with facebook and tried to exit.  This was all good until my spotify quit working.  Should have to have facebook for a service I pay for, right?  But anyway, I reac...

Taylor

Community Legend

264 Views

1 replies

0 likes

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  • 1 replies
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Facebook and Spotify account to different accounts?

Hey,For some reason I had to redo my Premium subscription and I did it from the Spotify Homepage logged in as myself.Today I noticed on my Spotify Account I created years ago, I've got no premium. But if I log in with my Facebook account, I've got Pr...

Visitor

Hey, For some reason I had to redo my Premium subscription and I did it from the Spotify Homepage logged in as myself. Today I noticed on my Spotify Account I created years ago, I've got no premi...

Liam

Community Legend

257 Views

1 replies

0 likes

  • 257 Views
  • 1 replies
  • 0 likes