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Solved!! Error when logging into new account

When creating my account, I finished the registration process and then the message "'Ops! Something went wrong" popped up. Now everytime I try to sign into my new account 'Auroka' I get an error. I can't create a new account with the same email since...

Casual Listener

When creating my account, I finished the registration process and then the message "'Ops! Something went wrong" popped up. Now everytime I try to sign into my new account 'Auroka' I get an error. I c...

TestPilot004

Casual Listener

982 Views

5 replies

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In Norway with Dutch account --> can't find certain artists

Hi, As the subject says I have a Dutch account and residing in Norway for half a year. In the Netherlands I could find any song, but now I can't. My Norwegian colleague can find music that I can't find.... Any idea how that is possible? Something to ...

Music Fan

Hi,   As the subject says I have a Dutch account and residing in Norway for half a year. In the Netherlands I could find any song, but now I can't. My Norwegian colleague can find music that I...

Peter__

Community Legend

372 Views

1 replies

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Solved!! Cancelling Facebook, but still want to use Spotify.

Hello there, This is my 3th time I try to get in touch with you, and it will be my last time. I want to end my Facebook account, but unfortunately my Spotify account is based on Facebook, so if I end my Facebook I can't use Spotify anymore (known iss...

Visitor

Hello there, This is my 3th time I try to get in touch with you, and it will be my last time. I want to end my Facebook account, but unfortunately my Spotify account is based on Facebook, so if I end...

HoiBee

Roadie

2286 Views

16 replies

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Can´t log in

Suddenly I can't log in. I have renewed my account. Then I tried to log in after I set the device user name and device password. Trying to log in fails and say that it is wrong username/password or that they can't find the facebookaccount.Device nr i...

Newbie

Suddenly I can't log in. I have renewed my account. Then I tried to log in after I set the device user name and device password. Trying to log in fails and say that it is wrong username/password or t...

Peter__

Community Legend

422 Views

1 replies

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I have premium, but you say my "free trial" is about to expire!

I have a premuim subscription. Yesterday I fired up Spotify on my Galaxy SII, ready to listen to my downloaded playlists at work, per usual. I got the login screen. I entered my username and password several times, but they wouldn't work. Then I conn...

Newbie

I have a premuim subscription. Yesterday I fired up Spotify on my Galaxy SII, ready to listen to my downloaded playlists at work, per usual. I got the login screen. I entered my username and password...

Peter__

Community Legend

364 Views

1 replies

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Help, I lost all my playlist.

I think I might have duplicate accounts or something. My facebook picture and my account on spotify was linked to my brothers email somehow and now all my playlist are gone. Any help would be much appreciated.

Newbie

I think I might have duplicate accounts or something. My facebook picture and my account on spotify was linked to my brothers email somehow and now all my playlist are gone. Any help would be much ap...

Taylor

Community Legend

320 Views

1 replies

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Most Starred tracks are gone.

I had hundreds of starred songs, and now they are all gone except for 3 or 4 of them.

Casual Listener

I had hundreds of starred songs, and now they are all gone except for 3 or 4 of them.

Alomari31

Casual Listener

384 Views

2 replies

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Premium account not being recognized

I can log into my spotify account but it doesn't seem to register that I am a premium user. I have not canceled my subscription and pay every month. I just want to know why can't I listen to the music I'm paying for? Has anyone else had this happen, ...

Newbie

I can log into my spotify account but it doesn't seem to register that I am a premium user. I have not canceled my subscription and pay every month. I just want to know why can't I listen to the musi...

Taylor

Community Legend

286 Views

1 replies

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Why did my subscription change from Spotify Unlimited to Premium - I did not do this change.

Dear Spotify Team: I have been enjoying Spotify greatly because of the feature of being able to listen to one Artists Music and tracks for as long as I like or to change when I choose. Now Spotify freezes up when I sign on - it stops playing and tota...

Casual Listener

Dear Spotify Team:   I have been enjoying Spotify greatly because of the feature of being able to listen to one Artists Music and tracks for as long as I like   or to change when I choo...

Taylor

Community Legend

375 Views

1 replies

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How to get someone from Spotify to reply to you?

I have tried sending you various messages and I have had no response so I am trying here.I think it would have been a lot easier if you had a support email where everyone can send their problems?Anyway!I am a member of Spotify, and I have been trying...

Casual Listener

I have tried sending you various messages and I have had no response so I am trying here. I think it would have been a lot easier if you had a support email where everyone can send their problems? ...

Taylor

Community Legend

394 Views

1 replies

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I logged in with my premium account and I get a 48 hour free trial?

Yesterday I re-installed Spotify on my my Android phone after it was reset and I logged in with my premium account. My personal playlists and other settings are intact. But I was informed about my 48 hour free trial and I even received an email about...

Casual Listener

Yesterday I re-installed Spotify on my my Android phone after it was reset and I logged in with my premium account. My personal playlists and other settings are intact. But I was informed about my 48...

jonas-e

Casual Listener

424 Views

2 replies

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Problem with changing the location of the cach

So.. Since 2-3 Days i have the Problem with Offline Modus. First i installed the last automatical update and a error appears that i have no right to use ofline-modus. I checked the cache option and noticed that the location changend to another folder...

Casual Listener

So..   Since 2-3 Days i have the Problem with Offline Modus.   First i installed the last automatical update and a error appears that i have no right to use ofline-modus.   I che...

Schokladkeks

Casual Listener

461 Views

2 replies

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Spotify managed to link my old pre-facebook account to one of my friends facebook accounts

As topic explains; Spotify have magically managed to link my old pre-facebook account to one of my friends facebook accounts. I suspect this happened when I was using his phone to log onto spotify or something.. If I link a playlist now, it will say ...

Newbie

As topic explains; Spotify have magically managed to link my old pre-facebook account to one of my friends facebook accounts. I suspect this happened when I was using his phone to log onto spoti...

Peter__

Community Legend

423 Views

1 replies

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Forgotten my password. No access to the emailadress in my spotify acount

How to change the password when I can´t get to the email adress in my acount. It´s an old adress that got hacked an closed down by hotmail a few years ago.I don´t rember my password, but fortunately my computer does. Now I´m locked in. I can´t access...

Newbie

How to change the password when I can´t get to the email adress in my acount. It´s an old adress that got hacked an closed down by hotmail a few years ago. I don´t rember my password, but fortunatel...

Peter__

Community Legend

427 Views

1 replies

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Solved!! Will my starred tracks be lost if I downgrade to free account?

I am a Premium user considering a downgrade to a free account on Spotify. If I downgrade to a free account, will my starred tracks go away? I probably have several hundred songs with a star and I'd hate to lose those. Please advise, thanks!

Casual Listener

I am a Premium user considering a downgrade to a free account on Spotify. If I downgrade to a free account, will my starred tracks go away? I probably have several hundred songs with a star and I'd h...

Peter__

Community Legend

1661 Views

6 replies

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complain about cancellation

I cancel my service last month and I verify this cancellation in my account. Now, a new payment was taken from my account and Spotity is telling me that as I was using the service they are not able to refund the money. Of course I was still using the...

Newbie

I cancel my service last month and I verify this cancellation in my account. Now, a new payment was taken from my account and Spotity is telling me that as I was using the service they are not able t...

Peter__

Community Legend

334 Views

1 replies

0 likes

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deacitvated my facebook account and do not want to use it.. need another way to get onto spotify!

i have had to activate my facebook account which i really did not want to do and will be deactivating it again as soon as i send this post. i have just signed up for the premium account thinking i could get on using my email address like any other no...

Casual Listener

i have had to activate my facebook account which i really did not want to do and will be deactivating it again as soon as i send this post. i have just signed up for the premium account thinking i co...

Peter__

Community Legend

380 Views

1 replies

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Ok please help

so a few months ago i killed my facebook for a few weeks this also got rid of my spotify and the playlists. After a few weeks away from the life suckking all seeing eye that is facebook I came back to it spottify playlist gone!!! so that suckked but ...

Newbie

so a few months ago i killed my facebook for a few weeks this also got rid of my spotify and the playlists. After a few weeks away from the life suckking all seeing eye that is facebook I came back t...

Peter__

Community Legend

383 Views

1 replies

0 likes

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Receipts history

how do I delete my receipts? I would not want to keep record.

Casual Listener

how do I delete my receipts? I would not want to keep record.

Peter__

Community Legend

918 Views

1 replies

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Delete Playlists from Phone

If I delete a playlist from my phone, will it also delete from my desktop?

Newbie

If I delete a playlist from my phone, will it also delete from my desktop?

Peter__

Community Legend

546 Views

1 replies

0 likes

  • 546 Views
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