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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

783745 Views

18 replies

29 likes

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Solved!! Payment Options: Paypal, Credit Card, and Purchase Premium within iTunes app?

As I do not have a credit card or a PayPal, since I'm under 18, I would love to buy the Premium Edition but I do not have a credit card or Paypal. I think It would be a great idea to purchase premium within the Spotify app on iTunes for $9.99 every m...

Casual Listener

As I do not have a credit card or a PayPal, since I'm under 18, I would love to buy the Premium Edition but I do not have a credit card or Paypal. I think It would be a great idea to purchase premium...

MikeyBoi

Gig Goer

2520 Views

3 replies

0 likes

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Personal account with a business name?

Is this possible? We would like to create playlists for our blog.

Newbie

Is this possible? We would like to create playlists for our blog.

Stupify

Community Legend

452 Views

1 replies

0 likes

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Account wiped!?!?!

After I updated today and signed in with facebook info which I have always done all my started songs and play list weren't there anymore.... I have installed and reinstalled and same thing.... Anyone have any ideas??

Newbie

After I updated today and signed in with facebook info which I have always done all my started songs and play list weren't there anymore.... I have installed and reinstalled and same thing.... A...

Peter__

Community Legend

347 Views

1 replies

0 likes

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Solved!! No Facebook account anymore, how can I access my music or move subscription?

Hi everyone, I need help with a big problem. I have deleted my Facebook account because I no longer wanted to have one. But since that was my way of logging in to Spotify, I no longer can access my music. I haven't ended my subscription and I'm not p...

Casual Listener

Hi everyone,    I need help with a big problem. I have deleted my Facebook account because I no longer wanted to have one. But since that was my way of logging in to Spotify, I no longer ...

Reshad21

Casual Listener

1502 Views

7 replies

0 likes

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Premium not working mobile

My spotify won't play at my phone at all I pay for it two days ago and is not letting me play no music only the radio like was going on can someone help me

Newbie

My spotify won't play at my phone at all I pay for it two days ago and is not letting me play no music only the radio like was going on can someone help me

Peter__

Community Legend

291 Views

1 replies

0 likes

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  • 1 replies
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Spotify Premium Trial Question

I just signed up for the Spotify Premium 30-day free trial, why does my phone say I only have two days left? Also, my account says that my trial ends on the 20th? Can someone clear this up for me? I thought the trial was 30 days not 2.

Casual Listener

I just signed up for the Spotify Premium 30-day free trial, why does my phone say I only have two days left? Also, my account says that my trial ends on the 20th? Can someone clear this up for me? I ...

ashesinacan

Casual Listener

309 Views

2 replies

0 likes

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Solved!! Error when logging into new account

When creating my account, I finished the registration process and then the message "'Ops! Something went wrong" popped up. Now everytime I try to sign into my new account 'Auroka' I get an error. I can't create a new account with the same email since...

Casual Listener

When creating my account, I finished the registration process and then the message "'Ops! Something went wrong" popped up. Now everytime I try to sign into my new account 'Auroka' I get an error. I c...

TestPilot004

Casual Listener

745 Views

5 replies

0 likes

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In Norway with Dutch account --> can't find certain artists

Hi, As the subject says I have a Dutch account and residing in Norway for half a year. In the Netherlands I could find any song, but now I can't. My Norwegian colleague can find music that I can't find.... Any idea how that is possible? Something to ...

Music Fan

Hi,   As the subject says I have a Dutch account and residing in Norway for half a year. In the Netherlands I could find any song, but now I can't. My Norwegian colleague can find music that I...

Peter__

Community Legend

302 Views

1 replies

0 likes

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Solved!! Cancelling Facebook, but still want to use Spotify.

Hello there, This is my 3th time I try to get in touch with you, and it will be my last time. I want to end my Facebook account, but unfortunately my Spotify account is based on Facebook, so if I end my Facebook I can't use Spotify anymore (known iss...

Visitor

Hello there, This is my 3th time I try to get in touch with you, and it will be my last time. I want to end my Facebook account, but unfortunately my Spotify account is based on Facebook, so if I end...

HoiBee

Roadie

1922 Views

16 replies

0 likes

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Can´t log in

Suddenly I can't log in. I have renewed my account. Then I tried to log in after I set the device user name and device password. Trying to log in fails and say that it is wrong username/password or that they can't find the facebookaccount.Device nr i...

Newbie

Suddenly I can't log in. I have renewed my account. Then I tried to log in after I set the device user name and device password. Trying to log in fails and say that it is wrong username/password or t...

Peter__

Community Legend

367 Views

1 replies

0 likes

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I have premium, but you say my "free trial" is about to expire!

I have a premuim subscription. Yesterday I fired up Spotify on my Galaxy SII, ready to listen to my downloaded playlists at work, per usual. I got the login screen. I entered my username and password several times, but they wouldn't work. Then I conn...

Newbie

I have a premuim subscription. Yesterday I fired up Spotify on my Galaxy SII, ready to listen to my downloaded playlists at work, per usual. I got the login screen. I entered my username and password...

Peter__

Community Legend

287 Views

1 replies

0 likes

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  • 1 replies
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Help, I lost all my playlist.

I think I might have duplicate accounts or something. My facebook picture and my account on spotify was linked to my brothers email somehow and now all my playlist are gone. Any help would be much appreciated.

Newbie

I think I might have duplicate accounts or something. My facebook picture and my account on spotify was linked to my brothers email somehow and now all my playlist are gone. Any help would be much ap...

Taylor

Community Legend

249 Views

1 replies

0 likes

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Most Starred tracks are gone.

I had hundreds of starred songs, and now they are all gone except for 3 or 4 of them.

Casual Listener

I had hundreds of starred songs, and now they are all gone except for 3 or 4 of them.

Alomari31

Casual Listener

293 Views

2 replies

0 likes

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Premium account not being recognized

I can log into my spotify account but it doesn't seem to register that I am a premium user. I have not canceled my subscription and pay every month. I just want to know why can't I listen to the music I'm paying for? Has anyone else had this happen, ...

Newbie

I can log into my spotify account but it doesn't seem to register that I am a premium user. I have not canceled my subscription and pay every month. I just want to know why can't I listen to the musi...

Taylor

Community Legend

226 Views

1 replies

0 likes

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Why did my subscription change from Spotify Unlimited to Premium - I did not do this change.

Dear Spotify Team: I have been enjoying Spotify greatly because of the feature of being able to listen to one Artists Music and tracks for as long as I like or to change when I choose. Now Spotify freezes up when I sign on - it stops playing and tota...

Casual Listener

Dear Spotify Team:   I have been enjoying Spotify greatly because of the feature of being able to listen to one Artists Music and tracks for as long as I like   or to change when I choo...

Taylor

Community Legend

303 Views

1 replies

0 likes

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  • 1 replies
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How to get someone from Spotify to reply to you?

I have tried sending you various messages and I have had no response so I am trying here.I think it would have been a lot easier if you had a support email where everyone can send their problems?Anyway!I am a member of Spotify, and I have been trying...

Casual Listener

I have tried sending you various messages and I have had no response so I am trying here. I think it would have been a lot easier if you had a support email where everyone can send their problems? ...

Taylor

Community Legend

342 Views

1 replies

0 likes

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  • 1 replies
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I logged in with my premium account and I get a 48 hour free trial?

Yesterday I re-installed Spotify on my my Android phone after it was reset and I logged in with my premium account. My personal playlists and other settings are intact. But I was informed about my 48 hour free trial and I even received an email about...

Casual Listener

Yesterday I re-installed Spotify on my my Android phone after it was reset and I logged in with my premium account. My personal playlists and other settings are intact. But I was informed about my 48...

jonas-e

Casual Listener

320 Views

2 replies

0 likes

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Problem with changing the location of the cach

So.. Since 2-3 Days i have the Problem with Offline Modus. First i installed the last automatical update and a error appears that i have no right to use ofline-modus. I checked the cache option and noticed that the location changend to another folder...

Casual Listener

So..   Since 2-3 Days i have the Problem with Offline Modus.   First i installed the last automatical update and a error appears that i have no right to use ofline-modus.   I che...

Schokladkeks

Casual Listener

376 Views

2 replies

0 likes

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Spotify managed to link my old pre-facebook account to one of my friends facebook accounts

As topic explains; Spotify have magically managed to link my old pre-facebook account to one of my friends facebook accounts. I suspect this happened when I was using his phone to log onto spotify or something.. If I link a playlist now, it will say ...

Newbie

As topic explains; Spotify have magically managed to link my old pre-facebook account to one of my friends facebook accounts. I suspect this happened when I was using his phone to log onto spoti...

Peter__

Community Legend

354 Views

1 replies

0 likes

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  • 1 replies
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Forgotten my password. No access to the emailadress in my spotify acount

How to change the password when I can´t get to the email adress in my acount. It´s an old adress that got hacked an closed down by hotmail a few years ago.I don´t rember my password, but fortunately my computer does. Now I´m locked in. I can´t access...

Newbie

How to change the password when I can´t get to the email adress in my acount. It´s an old adress that got hacked an closed down by hotmail a few years ago. I don´t rember my password, but fortunatel...

Peter__

Community Legend

342 Views

1 replies

0 likes

  • 342 Views
  • 1 replies
  • 0 likes