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Cant reset my password

Hello, I've the same problem from this topic, but couldn't solve it. http://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Resetting-password-doesn-t-work/td-p/337310 Another strage thing that happens is that the ''reset email'' arrives onl...

Newbie

Hello,   I've the same problem from this topic, but couldn't solve it.   http://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Resetting-password-doesn-t-work/td-p/337310 &nb...

Taylor

Community Legend

376 Views

1 replies

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Errors on payment

Hello there. Hope somebody from support will read this. I was a Premium user and I selected to pay with my old Paypal account. For some reasons I decided to close my old Paypal and open a new one. On yesterday my renewal using the old Paypal failed b...

Music Fan

Hello there.   Hope somebody from support will read this.   I was a Premium user and I selected to pay with my old Paypal account.   For some reasons I decided to close my old ...

Peter__

Community Legend

636 Views

5 replies

0 likes

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Subscription vanished, all playlists gone.

I registered few days ago with facebook to spotify and bought the unlimited version.Today my unlimited changed to free and I lost all my playlists.I checked my bank and the payment was sent and verified.Also I can't find my receit under account, it's...

Newbie

I registered few days ago with facebook to spotify and bought the unlimited version. Today my unlimited changed to free and I lost all my playlists. I checked my bank and the payment was sent and v...

Taylor

Community Legend

355 Views

1 replies

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Please change my subscription type.

Hi, I have just realised been billed £9.99 for Spotify Premium, however I intended to purchase 'Unlimited'. If you can check my activity you will see I have only ever used spotify from my laptop (if you require my assistance with this, please let me ...

Newbie

Hi,   I have just realised been billed £9.99 for Spotify Premium, however I intended to purchase 'Unlimited'. If you can check my activity you will see I have only ever used spotify from my la...

Taylor

Community Legend

6242 Views

1 replies

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Payment - when to cancel?

I have no clue what so ever when to cancel my trial on spotify unlimited and last thing I want is to be charged for one more month with out knowing about it. If someone knows where to look I would be thankful

Newbie

I have no clue what so ever when to cancel my trial on spotify unlimited and last thing I want is to be charged for one more month with out knowing about it. If someone knows where to look I would be...

Peter__

Community Legend

671 Views

4 replies

0 likes

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Monatliche Beträge

Hi Spotify, ich hab eine rechnung von Karna beckommen, von 9,99 und noch irrgendwie eine rechnung, ich habe mich für die 30 tage testversion Angemeldet und nicht für das premium produkt, ich hab auch spotify schon länger nicht mehr benutz und daher t...

Newbie

Hi Spotify, ich hab eine rechnung von Karna beckommen, von 9,99 und noch irrgendwie eine rechnung, ich habe mich für die 30 tage testversion Angemeldet und nicht für das premium produkt, ich hab auch...

258 Views

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Sportify Premium Auf Handy n97 möglich ja, aber komme mit passwort nicht rein?

habe ein Nokia n97 handy und möchte Premium nutzen, leider komme ich mit meinen daten von facebok nicht rein auf der app was kann ich tun oder gibt es ein seperates Passwort da?weis da jemand bescheid?

Newbie

habe ein Nokia n97 handy und  möchte Premium nutzen, leider komme ich mit meinen daten von facebok nicht rein auf der app was kann ich tun oder gibt es ein seperates Passwort da?weis da jemand b...

Peter__

Community Legend

427 Views

1 replies

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Two forum accounts, can't log in to the first

Hi. I logged in to my account and created a community account with the name faern: http://community.spotify.com/t5/user/viewprofilepage/user-id/386418 Then I posted in the Need your offline devices reset? Post here thread (first post on page 99). But...

Casual Listener

Hi.   I logged in to my account and created a community account with the name faern: http://community.spotify.com/t5/user/viewprofilepage/user-id/386418   Then I posted in the Need your...

Adam

Roadie

716 Views

5 replies

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Spotify not working

I tried the 48 free trial on my ipad. Have now gone to the spotify free 30 day trial. Entered card details etc. now when I log on via ipad it keeps saying trial expired get premium. I have uninstalled and reinstalled a number of times solutions???

Newbie

I tried the 48 free trial on my ipad. Have now gone to the spotify free 30 day trial. Entered card details etc. now when I log on via ipad it keeps saying trial expired get premium. I have uninstalle...

Adam

Roadie

403 Views

1 replies

0 likes

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Disconnected from Facebook, no option to reconnect, no playlists showing up!

I just got a new computer and I tried to de-link my facebook account from spotify and then it deleted all my playlists/music. I want to re-connect to facebook through spotify and there is no social network section of my preferences window. Any help i...

Newbie

I just got a new computer and I tried to de-link my facebook account from spotify and then it deleted all my playlists/music. I want to re-connect to facebook through spotify and there is no social n...

Taylor

Community Legend

704 Views

1 replies

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charged yearly subscription although on monthly subscrition

Spotify deducts the premium monthly subscription, then a few days ago, along with the montly subscription, they deducted a whole years subscription.....$119.886 I read FAQ and went to see my subscription status under my account > subscription, it has...

Casual Listener

Spotify deducts the premium monthly subscription, then a few days ago, along with the montly subscription, they deducted a whole years subscription.....$119.886   I read FAQ and went to see my...

Taylor

Community Legend

363 Views

1 replies

0 likes

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change e-mail

Hello, I have sended 13th of april an contact form to spotify to ask to change my e-mailadress.Now I still have not heard anything back. I was just wondering if that is the correct way to change it. It goes about that the account is from someone who ...

Casual Listener

Hello,   I have sended 13th of april an contact form to spotify to ask to change my e-mailadress. Now I still have not heard anything back.   I was just wondering if that is the correc...

Richard

Community Legend

788 Views

4 replies

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Solved!! Resetting password doesn't work!

Hi there, I forgot my Spotify password. Before I want to add a Paypal account to it I want to make sure I know it. When I click the link in the 'Reset your password'-mail I get the message: Seems to have taken a while. It says that for security reaso...

Regular

Hi there,   I forgot my Spotify password. Before I want to add a Paypal account to it I want to make sure I know it. When I click the link in the 'Reset your password'-mail I get the mess...

Rorey

Spotify

15656 Views

12 replies

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Solved!! Keeps disconecting me offline mode.

i have Full premium Subscription. Only today problem has started. Keeps going into Offline mode. Firewall is Not blocking. nor is my subscription up. So wtf is going on! have latest update. not gonna pay for this crap if can't play nothing.

Gig Goer

i have Full premium Subscription. Only today problem has started. Keeps going into Offline mode. Firewall is Not blocking. nor is my subscription up. So wtf is going on! have latest update. not gonna...

lilactiger89

Newbie

7362 Views

9 replies

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I can't seem to download Spotify after I uninstalled it.

There was a problem when I tried to open my Spotify program on my computer so I just thought I could uninstall it then install it again but it says that it can't be downloaded, Someone help.

Newbie

There was a problem when I tried to open my Spotify program on my computer so I just thought I could uninstall it then install it again but it says that it can't be downloaded, Someone help.

MikeyBoi

Gig Goer

649 Views

1 replies

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Solved!! Payment Options: Paypal, Credit Card, and Purchase Premium within iTunes app?

As I do not have a credit card or a PayPal, since I'm under 18, I would love to buy the Premium Edition but I do not have a credit card or Paypal. I think It would be a great idea to purchase premium within the Spotify app on iTunes for $9.99 every m...

Casual Listener

As I do not have a credit card or a PayPal, since I'm under 18, I would love to buy the Premium Edition but I do not have a credit card or Paypal. I think It would be a great idea to purchase premium...

MikeyBoi

Gig Goer

2645 Views

3 replies

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Personal account with a business name?

Is this possible? We would like to create playlists for our blog.

Newbie

Is this possible? We would like to create playlists for our blog.

Stupify

Community Legend

505 Views

1 replies

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Account wiped!?!?!

After I updated today and signed in with facebook info which I have always done all my started songs and play list weren't there anymore.... I have installed and reinstalled and same thing.... Anyone have any ideas??

Newbie

After I updated today and signed in with facebook info which I have always done all my started songs and play list weren't there anymore.... I have installed and reinstalled and same thing.... A...

Peter__

Community Legend

393 Views

1 replies

0 likes

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Solved!! No Facebook account anymore, how can I access my music or move subscription?

Hi everyone, I need help with a big problem. I have deleted my Facebook account because I no longer wanted to have one. But since that was my way of logging in to Spotify, I no longer can access my music. I haven't ended my subscription and I'm not p...

Casual Listener

Hi everyone,    I need help with a big problem. I have deleted my Facebook account because I no longer wanted to have one. But since that was my way of logging in to Spotify, I no longer ...

Reshad21

Casual Listener

1736 Views

7 replies

0 likes

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Premium not working mobile

My spotify won't play at my phone at all I pay for it two days ago and is not letting me play no music only the radio like was going on can someone help me

Newbie

My spotify won't play at my phone at all I pay for it two days ago and is not letting me play no music only the radio like was going on can someone help me

Peter__

Community Legend

338 Views

1 replies

0 likes

  • 338 Views
  • 1 replies
  • 0 likes