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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

779365 Views

18 replies

29 likes

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Playlist disappeared!?

So I just logged in about an hour ago and spotify had told me that i had exceeded my 10 hour limit for the month and I knew i hadn't done, so in an attempt to solve this problem, I logged out and when I logged back in, my playlist was missing! there ...

Casual Listener

So I just logged in about an hour ago and spotify had told me that i had exceeded my 10 hour limit for the month and I knew i hadn't done, so in an attempt to solve this problem, I logged out and whe...

Peter__

Community Legend

412 Views

3 replies

0 likes

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Please help! Desperate! Mods, please!

I have duplicate accounts under the email *******.****.**** . Can someone help me go back to my original account with all my followers and playlists? I keep logging into the newer account, and it has no playlists from the one I originally created.

Regular

I have duplicate accounts under the email *******.****.**** . Can someone help me go back to my original account with all my followers and playlists? I keep logging into the newer account, and i...

Sam

Spotify

347 Views

2 replies

0 likes

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30 day free trial not activating

I downloaded Spotify on my Samsung phone and started the Premium 48 hour trial yesterday, but when I try to upgrade it to the 30 day free trial it just redirects me back to my Account page and still says it'll bill me the $9.99 tomorrow, 4/20, to ren...

Casual Listener

I downloaded Spotify on my Samsung phone and started the Premium 48 hour trial yesterday, but when I try to upgrade it to the 30 day free trial it just redirects me back to my Account page and still ...

Sam

Spotify

490 Views

3 replies

0 likes

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Can't Load Facebook Friends

Hi, I've downloaded Spotify on both a Mac and a PC, and in both instances the app is unable to load my Facebook friends, (it just keeps "loading" without any success). I log-in through Facebook which appears to have worked ok since I can see my profi...

Newbie

Hi,   I've downloaded Spotify on both a Mac and a PC, and in both instances the app is unable to load my Facebook friends, (it just keeps "loading" without any success).  I log-in through...

Peter__

Community Legend

1582 Views

4 replies

0 likes

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48-Hour Free Trial - How to add 30-day free trial?

I signed up for the 48-hour free trial of premium, all running great. I received an e-mail from Spotify thanking me for my 48-hour trial (same day I signed up) and offered an additional 30-day trial on top of the 48-hour trial. When I click the link,...

Newbie

I signed up for the 48-hour free trial of premium, all running great. I received an e-mail from Spotify thanking me for my 48-hour trial (same day I signed up) and offered an additional 30-day trial ...

Peter__

Community Legend

828 Views

2 replies

0 likes

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1-Customer Service? 2-Where's free Android radio?

1. Is there any company customer service? Absurd if there isn't.2. On 7/31/2012 Spotify's website posted an announcement of free Android Spotify radio (https://www.spotify.com/us/blog/archives/2012/07/31/radio_comes_to_android/ ). Where is it? My And...

Newbie

1. Is there any company customer service? Absurd if there isn't. 2. On 7/31/2012 Spotify's website posted an announcement of free Android Spotify radio (https://www.spotify.com/us/blog/archives/2012...

Taylor

Community Legend

354 Views

1 replies

0 likes

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  • 1 replies
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Can't log in!

Yesterday I logged into my Spotify from my friends iPad, today when I tried logging in ALL of my music was gone and my username is changed! I first created my Spotify through Facebook, from what I have read I could have possibly joined my account wit...

Regular

Yesterday I logged into my Spotify from my friends iPad, today when I tried logging in ALL of my music was gone and my username is changed! I first created my Spotify through Facebook, from what I ha...

cohendevante1

Regular

591 Views

3 replies

0 likes

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Wrong username

Somebody has been using my spotify. The usernames has been changed by the person and a lot of friends that I don't know has been added. I just changed my password but how can I change back to the name that I use to log in? And how do I delete the fri...

Casual Listener

Somebody has been using my spotify. The usernames has been changed by the person and a lot of friends that I don't know has been added. I just changed my password but how can I change back to the nam...

cohendevante1

Regular

2709 Views

10 replies

0 likes

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Solved!! Upgraded to Premium - iPhone 4 still claims I am not Premium user - why?

So annoying - I can't stream unless I'm a Premium user. I'm premium on the dektop application but even after reinstalling Spotify on the iPhone 4S it still claims I'm not a Premium user. Help anyone?

Regular

So annoying - I can't stream unless I'm a Premium user. I'm premium on the dektop application but even after reinstalling Spotify on the iPhone 4S it still claims I'm not a Premium user.   Hel...

Peter__

Community Legend

4458 Views

31 replies

0 likes

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Solved!! Invalid Dependencies Problems

Hello, So I have been using Spotify for quite awhile now. I can't recall exactly when I registered, but it has been a good while is what I do know, and up until little over a month ago I hadn't any problems with it. Lately though I seem to be getting...

Regular

Hello,   So I have been using Spotify for quite awhile now. I can't recall exactly when I registered, but it has been a good while is what I do know, and up until little over a month ago I hadn...

Tabs

Regular

1979 Views

4 replies

0 likes

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Hacked?

Someone has got access to my account and has changed my email and password so I can't reset my password. I sent a contact form but have had no response maybe as they are sending the response to the new email... Any Ideas?

Casual Listener

Someone has got access to my account and has changed my email and password so I can't reset my password. I sent a contact form but have had no response maybe as they are sending the response to the n...

Sam

Spotify

590 Views

3 replies

0 likes

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Someone else is using my account

I know someone else is using my account, how can I get them off my account? Like log me out of all of the devices my account is active?

Casual Listener

I know someone else is using my account, how can I get them off my account? Like log me out of all of the devices my account is active?

Taylor

Community Legend

442 Views

3 replies

0 likes

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PLAYLIST

can someone please help me I accidently unlinked my facebook so I have lost all of my playlist and It took MONTHS to create themhow can I link my facebook and get them back?

Casual Listener

can someone please help me   I accidently unlinked my facebook so I have lost all of my playlist and It took MONTHS to create them how can I link my facebook and get them back?

Sam

Spotify

475 Views

4 replies

0 likes

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Can't change my country

Hello, I've recently moved to Mexico and have been trying to change my country profile in spotify from Germany to Mexico, but even though I am logged in under my log in details, it tells me my account is already in use and therefore won't save my inf...

Casual Listener

Hello,    I've recently moved to Mexico and have been trying to change my country profile in spotify from Germany to Mexico, but even though I am logged in under my log in details, it tel...

Sam

Spotify

360 Views

3 replies

0 likes

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HELP REPEATEDLY CHARGED TWICE! CAUSING OVERDRAFTS

I have been a Spotify user since last November. I have been being charged TWICE MONTH NOW SINCE JANUARY. It is causing overdrafts at my bank and my bank said if I filed a claim I probably be blocked as a user for Spotify. I actually had to cancel my ...

Casual Listener

I have been a Spotify user since last November. I have been being charged TWICE MONTH NOW SINCE JANUARY. It is causing overdrafts at my bank and my bank said if I filed a claim I ...

Sam

Spotify

272 Views

1 replies

0 likes

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  • 1 replies
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Solved!! problem with Spotify automatically starting

My computer is tempermental, and Spotify slows it down. I'd really rather not have Spotify automatically start each time I start my computer. I know there's a setting for that somewhere, I just can't find it. Can anyone tell me where they hid that fe...

Newbie

My computer is tempermental, and Spotify slows it down.  I'd really rather not have Spotify automatically start each time I start my computer.  I know there's a setting for that somewhere, ...

leifainilsson

Casual Listener

579 Views

3 replies

0 likes

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Missing songs in offline mode, Windows 7 ultimate

On my computer i have made three different playlist available offline, and everything works fine as long as i dont turn off the computer. However when i turn the computer on and want to listen to my offline playlists, some songs have dissappeared. Me...

Casual Listener

On my computer i have made three different playlist available offline, and everything works fine as long as i dont turn off the computer. However when i turn the computer on and want to listen to my ...

Peter__

Community Legend

314 Views

1 replies

0 likes

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Solved!! Whole album consisting of one track only.

Hi there, guys.I met a problem: When I open albums of some certain musicians (for example: HIFI Banda, album: "23:55"), most songs titles ends with "-1", and all these songs are in fact ONE, first song of the playlist. Most common with not-so-well-kn...

Casual Listener

Hi there, guys. I met a problem: When I open albums of some certain musicians (for example: HIFI Banda, album: "23:55"), most songs titles ends with "-1", and all these songs are in fact ONE, f...

Peter__

Community Legend

943 Views

4 replies

0 likes

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  • 0 likes

Solved!! How do i delete an account?

how do I delete my account!!!! and change my country .. I'm in belgium but want to change my country to America becuase my Visa card is American!!

Newbie

how do I delete my account!!!! and change my country .. I'm in belgium but want to change my country to America becuase my Visa card is American!!

Peter__

Community Legend

453 Views

1 replies

0 likes

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lost playlist

hi I accidently disconnected my facebook and all of my playlists was gone:( I worked months to create them and now they are gone with just one click:((( how can I get them back?

Newbie

hi   I accidently disconnected my facebook and all of my playlists was gone:(   I worked months to create them and now they are gone with just one click:(((   how can I...

Peter__

Community Legend

312 Views

1 replies

0 likes

  • 312 Views
  • 1 replies
  • 0 likes