Archived content

Newbie

Hello, lately something happened to my account, it's two months that it suddenly sends payments to Spotify despite the fact that I'm not subscribed to Premium. Even if I check my account it's not pr...

Taylor

Community Legend

742 Views

2 replies

0 likes

Visitor

Accounts team,   It appears my account has been hacked/hijacked. I started noticing something amiss when my Facebook was reporting music which I never listened to. I thought it might have been...

Peter__

Community Legend

274 Views

1 replies

0 likes

Casual Listener

it says it got paid on feb. 1st and didnt have a problem until today. its telling me that i dont have premium anymore. whats going on?

Peter__

Community Legend

894 Views

9 replies

0 likes

Newbie

my spotify doesn't work for 2 months now, there are a few days when it works but after listening songs the next day it says that i have only 10 minutes left although i've listened 10 songs, after a w...

Peter__

Community Legend

359 Views

1 replies

0 likes

Casual Listener

So after I select PayPal as my payment option and click the button to continue with the transaction, the next page fails to load. Please Help.  

Peter__

Community Legend

424 Views

2 replies

0 likes

Casual Listener

Playlist called foals. Please please please can someone help retrieve this. It had a mix of songs and might have been deleted yesterday? Thanks

Peter__

Community Legend

286 Views

1 replies

0 likes

Casual Listener

I don't know what it is but in the past 4 or so days Spotify is constantly buffering. I can't even play a full song without interuptions. I think this might be because of the update im not sure? This...

duysgoisdufj

Casual Listener

526 Views

2 replies

0 likes

Casual Listener

Hi there   I am just wondering from what country the payment from my credit card is charged? I need to know this to be able to resubscribe since I have changed credit card provider. Is the pay...

Peter__

Community Legend

799 Views

6 replies

0 likes

Newbie

When I first signed up for Spotify there wasn't an option to just have a username; You had to link up to your facebook. Now that there is an option to create a Spotfiy Login.. Is there away to switch...

meahtenoha

Spotify

354 Views

1 replies

0 likes

Music Fan

Music track stop and start with pauses lasting sometimes more than a minute.  And recently, Spotify is taking forever to boot up, and once up takes several minutes to load my playlists.  I ...

969 Views

0 replies

0 likes

Casual Listener

Dear Spotify, I'm having problems resetting my password for my account. I am able to receive the email for password reset. But, when I open the link. It brings me to a page with the following error...

meahtenoha

Spotify

724 Views

6 replies

0 likes

Casual Listener

I have 2 spotify accounts. One with the username 'limebowler' which was created during the beta, and another with the username '1117677298', a Facebook account.   When I recently ran out of mi...

limebowler

Casual Listener

457 Views

2 replies

0 likes

Newbie

spotify wants me to update to premium even though i have (according to spotifys own page) an active premium account?? ive lost the the ability to start new radiostations, wich is the feature that i u...

meahtenoha

Spotify

300 Views

1 replies

0 likes

Newbie

I have been a spotify premium user for 1 year now, and not to long ago my premium subscription was finished. While I had spotify premium I had no problems launching spotify in the country that I'm n...

e-einherjar

Newbie

623 Views

2 replies

0 likes

Newbie

What has happened? Can you get them back?!

Taylor

Community Legend

292 Views

1 replies

0 likes

Casual Listener

So I just logged in about an hour ago and spotify had told me that i had exceeded my 10 hour limit for the month and I knew i hadn't done, so in an attempt to solve this problem, I logged out and whe...

Peter__

Community Legend

518 Views

3 replies

0 likes

Regular

I have duplicate accounts under the email *******.****.**** . Can someone help me go back to my original account with all my followers and playlists? I keep logging into the newer account, and i...

Sam

Spotify

431 Views

2 replies

0 likes

Casual Listener

I downloaded Spotify on my Samsung phone and started the Premium 48 hour trial yesterday, but when I try to upgrade it to the 30 day free trial it just redirects me back to my Account page and still ...

Sam

Spotify

616 Views

3 replies

0 likes

Newbie

Hi,   I've downloaded Spotify on both a Mac and a PC, and in both instances the app is unable to load my Facebook friends, (it just keeps "loading" without any success).  I log-in through...

Peter__

Community Legend

1724 Views

4 replies

0 likes

Newbie

I signed up for the 48-hour free trial of premium, all running great. I received an e-mail from Spotify thanking me for my 48-hour trial (same day I signed up) and offered an additional 30-day trial ...

Peter__

Community Legend

928 Views

2 replies

0 likes