Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
This is content that is no longer relevant
Accidentaly set up a secondary account and I'm unable to cancel the subscription to it so I can get back to my original account with all of my playlists and Spotify Premium.
Accidentaly set up a secondary account and I'm unable to cancel the subscription to it so I can get back to my original account with all of my playlists and Spotify Premium.
Community Legend
304 Views
1 replies
0 likes
I Accidentally Selected The wrong subscription. Unlimited Account Which I Now Have, but I wanted the premium. On The site I visited on my phone for entering my code I could only choose one option!I hope it can be changed
I Accidentally Selected The wrong subscription. Unlimited Account Which I Now Have, but I wanted the premium. On The site I visited on my phone for entering my code I could only choose one option! ...
Community Legend
396 Views
1 replies
1 likes
Dont know where to ask, so I start here. Been trying to connect my Spotify with my fb for several hours now, but it JUST WONT DO IT CAPTAIN! Have done all the usual: clean install, log in, log out bla bla bla, you know the drill. The thing is I've be...
Dont know where to ask, so I start here. Been trying to connect my Spotify with my fb for several hours now, but it JUST WONT DO IT CAPTAIN! Have done all the usual: clean install, log in, log out bl...
Community Legend
875 Views
5 replies
0 likes
I created an old spotify account a number of year ago. This year I then created a new accounbt with my facebook email adress. I then used the premium free trial. Over this trial I amde a number of different playlists. After the trial all the playlist...
I created an old spotify account a number of year ago. This year I then created a new accounbt with my facebook email adress. I then used the premium free trial. Over this trial I amde a number of di...
Community Legend
351 Views
1 replies
0 likes
Hi, I am very satisfy with the service provided by Spotify and I want to extend my trial from 48 hours to 30 daysI reached the page to choose Visa/AE/Paypal and I chose AE.After that the page keep loading and loading and it just cannot proceed to the...
Hi, I am very satisfy with the service provided by Spotify and I want to extend my trial from 48 hours to 30 days I reached the page to choose Visa/AE/Paypal and I chose AE. After that the...
Community Legend
661 Views
3 replies
0 likes
Hi i dont want to be charged for my free month trial so i want to cancel my supbscription please?
Hi i dont want to be charged for my free month trial so i want to cancel my supbscription please?
Spotify
324 Views
1 replies
0 likes
HelloThat's my third attempt to solve one problem. Ann Hampton Callaway: you don't have an image of her in her profile. It's awful image from a movie with Queen Latifa! From where are these pictures coming from (in profiles)? Cheers! PS I don't see o...
Hello That's my third attempt to solve one problem. Ann Hampton Callaway: you don't have an image of her in her profile. It's awful image from a movie with Queen Latifa! From where are these pi...
Casual Listener
496 Views
2 replies
0 likes
Ive been using spotify for a while nopw but i've recently gotten a new bank card so the old subscription failed but when i try to set it back up i get the error Student discountThis feature is currently unavailable. Please try again later.
Ive been using spotify for a while nopw but i've recently gotten a new bank card so the old subscription failed but when i try to set it back up i get the error Student discount T...
Community Legend
1523 Views
3 replies
0 likes
Look, I have been trying to subscribe for over a week...I am being extremely patient here, any other service that was this difficult to subscribe to I would have given up long ago and ranted about it on facebook.The problem is, i have an australian B...
Look, I have been trying to subscribe for over a week... I am being extremely patient here, any other service that was this difficult to subscribe to I would have given up long ago and ran...
Community Legend
504 Views
2 replies
0 likes
I have been taking advantage of NUS discount but due to a faulty bank card my card details have changed..How do I update this info and still get the 50% discount? Saying my code is already in use...
I have been taking advantage of NUS discount but due to a faulty bank card my card details have changed..How do I update this info and still get the 50% discount? Saying my code is already in use...
Community Legend
413 Views
1 replies
0 likes
I wanted to get a refund for the account I didn't use but direct debit was still active on the card. I got a responce from the stuff saing it's ok but I have to verify some information like birth date, postal code and last four digits on my credit ca...
I wanted to get a refund for the account I didn't use but direct debit was still active on the card. I got a responce from the stuff saing it's ok but I have to verify some information like birth dat...
Community Legend
321 Views
1 replies
0 likes
Hi, I've just started using spotify because one of my friends recommended it to me, saying I could listen to shared music etc for free for 6 months, then if I still liked it, for a 5er a month after or for only 2.5hours a week. "Great" I think. But t...
Hi, I've just started using spotify because one of my friends recommended it to me, saying I could listen to shared music etc for free for 6 months, then if I still liked it, for a 5er a month after ...
Community Legend
711 Views
3 replies
0 likes
I'm DJing a friends wedding and am using Spotify as my music source. She just joined and her username is deanalee2013 and the playlist I'm trying to subscribe to is 1234Wedding. I cant figure out how to do it. When I search I get nothing but the top ...
I'm DJing a friends wedding and am using Spotify as my music source. She just joined and her username is deanalee2013 and the playlist I'm trying to subscribe to is 1234Wedding. I cant figure out how...
Community Legend
277 Views
1 replies
0 likes
Upgraded yesterday 3/17, and can make playlists on my cellphone but none of my old playlists have been imported, and on my desktop player I am still getting ads! Help?
Upgraded yesterday 3/17, and can make playlists on my cellphone but none of my old playlists have been imported, and on my desktop player I am still getting ads! Help?
Community Legend
578 Views
4 replies
0 likes
I upgraded to Premium+30 day free trial around 3-4pm today. Shortly after subscribing and checking my sub status I went to my Spotify app to continue listen to my favorite comedian Ralphie May, and it told me that I basicaly didnt have premium, and t...
I upgraded to Premium+30 day free trial around 3-4pm today. Shortly after subscribing and checking my sub status I went to my Spotify app to continue listen to my favorite comedian Ralphie May, ...
Community Legend
617 Views
3 replies
0 likes
In the future, I would really like to see better integration of Spotify and Twitter. My primary social networking site, is Twitter, not Facebook, and it may be that way for other users as well. I would really like to see which of my Twitter followers...
In the future, I would really like to see better integration of Spotify and Twitter. My primary social networking site, is Twitter, not Facebook, and it may be that way for other users as well. I wou...
Community Legend
398 Views
1 replies
0 likes
Greetings, I have a smal problem with my spotify,i cant see that tab for facebook friends on my spotify, i have tryed to logged in to my friends account and he have that tab.i am connecting with my facebook account and i have tryed to loggin with out...
Greetings, I have a smal problem with my spotify, i cant see that tab for facebook friends on my spotify, i have tryed to logged in to my friends account and he have that tab. i am connect...
Community Legend
880 Views
7 replies
0 likes
When I log in it comes up a message saying "The username or password is incorrect. Please check that your user details are correct: log out and log in to spotify again. (error code 410) I have tried reinstalling spotify and restarting my computer it ...
When I log in it comes up a message saying "The username or password is incorrect. Please check that your user details are correct: log out and log in to spotify again. (error code 410) I have tried ...
Spotify
620 Views
5 replies
0 likes
So my spotify kinda got bugged last night so i had to reinstall it, but when I went back to log in it said that I have 48 hours of trial time remaining, when clearly im signed up for premium, all my playlists are gone too, please help
So my spotify kinda got bugged last night so i had to reinstall it, but when I went back to log in it said that I have 48 hours of trial time remaining, when clearly im signed up for premium, all my ...
Community Legend
417 Views
3 replies
0 likes
I couldn't find anyone with the same question as me, so I decided to post a new one... I noticed my premium "ended" today,or I'd gone back to a free user when I opened spotify today. but I thought it was an ongoing subscription...? Or did at only las...
I couldn't find anyone with the same question as me, so I decided to post a new one... I noticed my premium "ended" today,or I'd gone back to a free user when I opened spotify today. but I thought it...
Community Legend
356 Views
1 replies
0 likes
