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Premium not working

My premium account stopped working. Re-input my cc info and online it says I'm connected but now doesn't seem to work, can you help?

Newbie

My premium account stopped working. Re-input my cc info and online it says I'm connected but now doesn't seem to work, can you help?

Taylor

Community Legend

296 Views

1 replies

0 likes

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Premium Account not showing

Hello, I just upgraded to a Premium account but am not getting the upgraded services. I've tried logging out and signing in multiple times in addition to rebooting my computer but to no avail. I need to use the upgraded account ASAP so any immediate ...

Newbie

Hello,   I just upgraded to a Premium account but am not getting the upgraded services. I've tried logging out and signing in multiple times in addition to rebooting my computer but to no avai...

Taylor

Community Legend

523 Views

2 replies

1 likes

  • 523 Views
  • 2 replies
  • 1 likes

unable to log in

i am not able to log in anymore. there must be something wrong with my email address when i registered. if i type my email address in the form you use when you forget your password, it says the email address is not associated with any active account?...

Casual Listener

i am not able to log in anymore. there must be something wrong with my email address when i registered. if i type my email address in the form you use when you forget your password, it says the email...

egraziani

Casual Listener

585 Views

2 replies

0 likes

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I can't update my payment preference or anything related to my account

I'm trying to give Spotify money but their systems are preventing me from updating any information under my account. Any thoughts. I have the appropriate funds in the payment method I'm using and have confirmed with my bank there are no blocks. Help ...

Newbie

I'm trying to give Spotify money but their systems are preventing me from updating any information under my account.  Any thoughts.  I have the appropriate funds in the payment method I'm u...

228 Views

0 replies

0 likes

  • 228 Views
  • 0 replies
  • 0 likes

spotify downgraded me from premium to free?

why? after the last update you downgraded me. I paid for the subscription

Visitor

why? after the last update you downgraded me. I paid for the subscription

Peter__

Community Legend

561 Views

3 replies

0 likes

  • 561 Views
  • 3 replies
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Have Premium account, has been changed to Beta/Free account

My subscription status is premium, but I'm unable to use Spotify as a premium account right now. Thanks for any advice or help here.

Newbie

My subscription status is premium, but I'm unable to use Spotify as a premium account right now. Thanks for any advice or help here.

Taylor

Community Legend

608 Views

1 replies

0 likes

  • 608 Views
  • 1 replies
  • 0 likes

Can I share music with people that are not my friends on FB?

1-Can I share music with people that are not on FB but have a spotity account?2-Can I share music with people that are on FB, but not in my FB friends list? Thanks a lot follks!

Newbie

1-Can I share music with people that are not on FB but have a spotity account? 2-Can I share music with people that are on FB, but not in my FB friends list?   Thanks a lot follks! 😉

Peter__

Community Legend

508 Views

1 replies

0 likes

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  • 1 replies
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Recommendations cleared if payments fails

If your payment fails, Spotify clears all your recommendations and you need to start from scratch.Is this really want you guys want?

Casual Listener

If your payment fails, Spotify clears all your recommendations and you need to start from scratch. Is this really want you guys want?

kimegede

Casual Listener

393 Views

2 replies

0 likes

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Why just 10 hours of streaming directly after sign up?

Hello, I've just signed up to spotify some days ago, I've read that there should be unlimited streaming in the first 6 months and only after that time with a time limit of 10 hours per month..Unfortunately I now have this time limit right from the be...

Newbie

Hello, I've just signed up to spotify some days ago, I've read that there should be unlimited streaming in the first 6 months and only after that time with a time limit of 10 hours per month.. Unfor...

Peter__

Community Legend

322 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Invalid 3 month card?

Okay, so I bought this 3 month premium card, no more than half an hour ago. I get home, card and receipt in hand, telling me the card is activated. I've tried to activate the card 5 times now, apparently the code is invalid. "The Premium code you ent...

Newbie

Okay, so I bought this 3 month premium card, no more than half an hour ago. I get home, card and receipt in hand, telling me the card is activated. I've tried to activate the card 5 times now, appare...

Peter__

Community Legend

366 Views

1 replies

0 likes

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Can't remove payment method

Hi, I'm from the Netherlands and i hope you can help me. I want to remove my payment method (PayPal) from my account so i can change it to another sort of payment (long story, included in my TV & Internet account from the provider, got a code from th...

Casual Listener

Hi,   I'm from the Netherlands and i hope you can help me.   I want to remove my payment method (PayPal) from my account so i can change it to another sort of payment (long st...

Peter__

Community Legend

3150 Views

5 replies

0 likes

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saving music

can you download music onto an apple ipod touch or another apple ipod?

Regular

can you download music onto an apple ipod touch or another apple ipod?

AlexanderTsui

Regular

693 Views

2 replies

0 likes

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I deactivated my facebook and made a new account.

For personal reasons, I deactivated my facebook, but I wanted to continue to use spotify. I created another email address account for spotify. After finally reactivating my facebook, I decided it would be simpler to just sync the two accounts, but th...

Newbie

For personal reasons, I deactivated my facebook, but I wanted to continue to use spotify. I created another email address account for spotify. After finally reactivating my facebook, I decided it wou...

Peter__

Community Legend

338 Views

1 replies

0 likes

  • 338 Views
  • 1 replies
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1

2

Visitor

2

Peter__

Community Legend

856 Views

1 replies

0 likes

Free
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Deactivating facebook

Hey all! I've been looking for a way to un-link my facebook account from my spotify, reason being I want to disable my facebook account for a while. Everytime I log into spotify it automatically activates my facebook account again. I have a premium s...

Visitor

Hey all!  I've been looking for a way to un-link my facebook account from my spotify, reason being I want to disable my facebook account for a while. Everytime I log into spotify it automatical...

Peter__

Community Legend

502 Views

1 replies

0 likes

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Debes aceptar los Términos y Condiciones <-- No puedo pasar!

I already have a credt card linked with my profile, but when I select "Try Spotify Premium" I'm sent to a page (Elegir Producto) where at the end of the last message there is a "Checkbox" that have this previous message:"Estoy de acuerdo con la recop...

Casual Listener

I already have a credt card linked with my profile, but when I select "Try Spotify Premium" I'm sent to a page (Elegir Producto) where at the end of the last message there is a "Checkbox" that have t...

537 Views

0 replies

0 likes

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The newest version of spotify was downloaded

Now all my playlist are gone and I use the spotify log in not the Facebook log in please help

Casual Listener

Now all my playlist are gone and I use the spotify log in not the Facebook log in please help

261 Views

0 replies

0 likes

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Logging in

I have been using spotify premium for several months now. I signed up when a friend sent me a song on facebook. I want to continue using spotify but is there a way that I can switch my account to spotify details. I don't like logging in through anoth...

Regular

I have been using spotify premium for several months now. I signed up when a friend sent me a song on facebook. I want to continue using spotify but is there a way that I can switch my account to spo...

Stupify

Community Legend

479 Views

1 replies

1 likes

  • 479 Views
  • 1 replies
  • 1 likes

Delete Facebook

I have to delete my personal facebook for personal issues. I am willing to make a fake one just so i can log into spotify, how do i do so (and keep premium membership)

Newbie

I have to delete my personal facebook for personal issues. I am willing to make a fake one just so i can log into spotify, how do i do so (and keep premium membership)

Peter__

Community Legend

690 Views

1 replies

0 likes

  • 690 Views
  • 1 replies
  • 0 likes