Solved!! What happened with my spotify premium?
I cannot use my premium account.. Help!
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Start a topicI cannot use my premium account.. Help!
Casual Listener
I cannot use my premium account.. Help!
Peter__
Community Legend
7914 Views
16 replies
0 likes
I get into my account and can use it, but problemms is that my son has used it in my name / facebook for several years, but now he's got his own account and I will now continue to use my account.But the account is in some way been connected to my son...
Casual Listener
I get into my account and can use it, but problemms is that my son has used it in my name / facebook for several years, but now he's got his own account and I will now continue to use my account. Bu...
vidcin
Casual Listener
850 Views
6 replies
0 likes
I pay for Premium automatically every month. This weekend I tried to use Spotify on my phone and was told that I am not a premium member and will only give me access to the radio. That's not the service I'm paying for? How do I get spotify to fix thi...
Newbie
I pay for Premium automatically every month. This weekend I tried to use Spotify on my phone and was told that I am not a premium member and will only give me access to the radio. That's not the serv...
Peter__
Community Legend
423 Views
1 replies
0 likes
I'm a premium subscriber through monthly automatic payment with VISA. Recently I got a gift voucher for 3 months of Premium. How does this work.? I just use the voucher and the automated withdrawal will be put on hold for 3 month OR am I supposed to ...
Newbie
I'm a premium subscriber through monthly automatic payment with VISA. Recently I got a gift voucher for 3 months of Premium. How does this work.? I just use the voucher and the automated withdrawal...
sdb253
Casual Listener
884 Views
5 replies
0 likes
Hello Community, I cancelled my old facebook account and lost my subscription access. And now I am geeting mails about subscription cancellations. Help,Alastor
Visitor
Hello Community, I cancelled my old facebook account and lost my subscription access. And now I am geeting mails about subscription cancellations. Help, Alastor
Liam
Community Legend
503 Views
1 replies
0 likes
I logged into my spotify account on another device and I like that one device to be deleted.
Newbie
I logged into my spotify account on another device and I like that one device to be deleted.
Liam
Community Legend
548 Views
1 replies
0 likes
Hello, Had an issue whilst trying to re-subscribe to my premium account with NUS discount. As I went to the validation page I then got this error message: This feature is currently unavailable. Please try again later. Any reasons why this might be ha...
Casual Listener
Hello, Had an issue whilst trying to re-subscribe to my premium account with NUS discount. As I went to the validation page I then got this error message: This feature is currently ...
Liam
Community Legend
1118 Views
6 replies
1 likes
Can you change your Spotify name? Or only the name on this forum? And how do you get an avatar?
Music Fan
Can you change your Spotify name? Or only the name on this forum? And how do you get an avatar?
Liam
Community Legend
1221 Views
3 replies
0 likes
I wanted to change my payment type from Paypal to my credit card. So I deactivated my subscription via paypal and assumed Spotify would let me know when my subscription ended (in May) that I needed to add a payment type. Instead, they removed my Prem...
Visitor
I wanted to change my payment type from Paypal to my credit card. So I deactivated my subscription via paypal and assumed Spotify would let me know when my subscription ended (in May) that I ne...
user-removed
Not applicable
606 Views
2 replies
0 likes
Hi, I have purchased tracks before, but I can no longer see how to do it again, anyone know how please???
Newbie
Hi, I have purchased tracks before, but I can no longer see how to do it again, anyone know how please???
Liam
Community Legend
406 Views
1 replies
0 likes
I just signed up for Spotify Premium and was going to try it for the first month free and then decide if I want to pay the $9.99 a month. I changed my payment intervals, just thinking that if I did decide to keep it, the $9.99 each month option would...
Newbie
I just signed up for Spotify Premium and was going to try it for the first month free and then decide if I want to pay the $9.99 a month. I changed my payment intervals, just thinking that if I...
Liam
Community Legend
548 Views
1 replies
0 likes
Okkay so, I used to use Spotify back when you could only use Facebook to sign up in America, and I have stopped using Facebook completely, which means I deleted the Facebok account perminantly. Now that I can sign up without Facebook, I can't use my ...
Casual Listener
Okkay so, I used to use Spotify back when you could only use Facebook to sign up in America, and I have stopped using Facebook completely, which means I deleted the Facebok account perminantly. Now t...
TishonHeart7
Casual Listener
522 Views
2 replies
0 likes
Why does my spotify account say 'spotify has been unable to withdraw funds from your account, to ensure that your spotify premium subscription does not expire please add funds to your bank account', when I clearly can see that spotify has taken money...
Newbie
Why does my spotify account say 'spotify has been unable to withdraw funds from your account, to ensure that your spotify premium subscription does not expire please add funds to your bank account', ...
Peter__
Community Legend
2189 Views
13 replies
0 likes
Just purchased Unilimited, however i realize I need premium.What is the best way to upgrade?
Casual Listener
Just purchased Unilimited, however i realize I need premium. What is the best way to upgrade?
Peter__
Community Legend
394 Views
1 replies
0 likes
Hi, I've been trying to sign up for the free trial but anytime it brings me to the card details or paypal details page, it doesn't load.Is there something wrong with the system?
Newbie
Hi, I've been trying to sign up for the free trial but anytime it brings me to the card details or paypal details page, it doesn't load. Is there something wrong with the system? &nb...
Peter__
Community Legend
329 Views
1 replies
0 likes
Hellu. I managed to delete one of my playlists, which, unfortunately for me, has files scattered all around my Computer. While it's entirely possible to recreate it, it's time demanding, so I wondered whether there was an easier, faster solution to t...
Casual Listener
Hellu. I managed to delete one of my playlists, which, unfortunately for me, has files scattered all around my Computer. While it's entirely possible to recreate it, it's time demanding, so I ...
Petrolium
Casual Listener
470 Views
1 replies
0 likes
I had lost my card and had to cancel it. I got a new one and I know for a fact because I can look at my bank statement and see that there is money in there. It still says declined. I even tried a different credit card. Help?
Newbie
I had lost my card and had to cancel it. I got a new one and I know for a fact because I can look at my bank statement and see that there is money in there. It still says declined...
Peter__
Community Legend
485 Views
1 replies
0 likes
Can you guys help me delete my previous account? I want to use another account but my facebook is already link with my previous account.The account that I want to delete:Username: 121005585Email address: [email protected] Can you please help me? Sp...
Visitor
Can you guys help me delete my previous account? I want to use another account but my facebook is already link with my previous account. The account that I want to delete: Username: 121005585 Emai...
Peter__
Community Legend
332 Views
1 replies
0 likes
Hi, after having waited quite some time Spotify would be available in my country and also because last.fm radio wouldn't be available anymore in my country I decided it was time to subscribe. Not only to get rid of the annoying advertisements but mai...
Casual Listener
Hi, after having waited quite some time Spotify would be available in my country and also because last.fm radio wouldn't be available anymore in my country I decided it was time to subscribe. Not onl...
EarlPurple
Roadie
743 Views
4 replies
0 likes
cant download or login to premium on my wndows7 desktop.henry
Newbie
cant download or login to premium on my wndows7 desktop. henry
Taylor
Community Legend
575 Views
1 replies
0 likes