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Unlink email from the old account to be used for a new account

Hello to all! I need help ... Currently I have two accounts on Spotify. I wonder if it is to unlink the e-mail from the old account to be used in the new? - Last year I created a linked account to Facebook and signed the Premium service. The service ...

Casual Listener

Hello to all! I need help ...   Currently I have two accounts on Spotify. I wonder if it is to unlink the e-mail from the old account to be used in the new?   - Last year I created a li...

Ique

Casual Listener

24521 Views

2 replies

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Solved!! What happened with my spotify premium?

I cannot use my premium account.. Help!

Casual Listener

I cannot use my premium account.. Help!

Peter__

Community Legend

7772 Views

16 replies

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Account help

I get into my account and can use it, but problemms is that my son has used it in my name / facebook for several years, but now he's got his own account and I will now continue to use my account.But the account is in some way been connected to my son...

Casual Listener

I get into my account and can use it, but problemms is that my son has used it in my name / facebook for several years, but now he's got his own account and I will now continue to use my account. Bu...

vidcin

Casual Listener

792 Views

6 replies

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Premium not working, disabled

I pay for Premium automatically every month. This weekend I tried to use Spotify on my phone and was told that I am not a premium member and will only give me access to the radio. That's not the service I'm paying for? How do I get spotify to fix thi...

Newbie

I pay for Premium automatically every month. This weekend I tried to use Spotify on my phone and was told that I am not a premium member and will only give me access to the radio. That's not the serv...

Peter__

Community Legend

408 Views

1 replies

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Gift-Voucher while ongoing Premium by monthly VISA-payment

I'm a premium subscriber through monthly automatic payment with VISA. Recently I got a gift voucher for 3 months of Premium. How does this work.? I just use the voucher and the automated withdrawal will be put on hold for 3 month OR am I supposed to ...

Newbie

I'm a premium subscriber through monthly automatic payment with VISA. Recently I got a gift voucher for 3 months of Premium. How does this work.? I just use the voucher and the automated withdrawal...

sdb253

Casual Listener

838 Views

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Cancelled my old Facebook account and lost access to Spotify

Hello Community, I cancelled my old facebook account and lost my subscription access. And now I am geeting mails about subscription cancellations. Help,Alastor

Visitor

Hello Community,   I cancelled my old facebook account and lost my subscription access. And now I am geeting mails about subscription cancellations.   Help, Alastor

Liam

Community Legend

491 Views

1 replies

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I need help removing a device

I logged into my spotify account on another device and I like that one device to be deleted.

Newbie

I logged into my spotify account on another device and I like that one device to be deleted.

Liam

Community Legend

528 Views

1 replies

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Solved!! NUS Premium Subscription Error

Hello, Had an issue whilst trying to re-subscribe to my premium account with NUS discount. As I went to the validation page I then got this error message: This feature is currently unavailable. Please try again later. Any reasons why this might be ha...

Casual Listener

Hello,   Had an issue whilst trying to re-subscribe to my premium account with NUS discount. As I went to the validation page I then got this error message:   This feature is currently ...

Liam

Community Legend

1040 Views

6 replies

1 likes

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Solved!! Can you change your name?

Can you change your Spotify name? Or only the name on this forum? And how do you get an avatar?

Regular

Can you change your Spotify name? Or only the name on this forum?   And how do you get an avatar?

Liam

Community Legend

1179 Views

3 replies

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Solved!! Changed payment type, lost Premium & Double Charged!

I wanted to change my payment type from Paypal to my credit card. So I deactivated my subscription via paypal and assumed Spotify would let me know when my subscription ended (in May) that I needed to add a payment type. Instead, they removed my Prem...

Visitor

I wanted to change my payment type from Paypal to my credit card.  So I deactivated my subscription via paypal and assumed Spotify would let me know when my subscription ended (in May) that I ne...

user-removed

Not applicable

582 Views

2 replies

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Purchasing individual tracks

Hi, I have purchased tracks before, but I can no longer see how to do it again, anyone know how please???

Newbie

Hi, I have purchased tracks before, but I can no longer see how to do it again, anyone know how please???

Liam

Community Legend

386 Views

1 replies

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Free month trial is no longer free

I just signed up for Spotify Premium and was going to try it for the first month free and then decide if I want to pay the $9.99 a month. I changed my payment intervals, just thinking that if I did decide to keep it, the $9.99 each month option would...

Newbie

I just signed up for Spotify Premium and was going to try it for the first month free and then decide if I want to pay the $9.99 a month.  I changed my payment intervals, just thinking that if I...

Liam

Community Legend

518 Views

1 replies

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Old Account

Okkay so, I used to use Spotify back when you could only use Facebook to sign up in America, and I have stopped using Facebook completely, which means I deleted the Facebok account perminantly. Now that I can sign up without Facebook, I can't use my ...

Casual Listener

Okkay so, I used to use Spotify back when you could only use Facebook to sign up in America, and I have stopped using Facebook completely, which means I deleted the Facebok account perminantly. Now t...

TishonHeart7

Casual Listener

494 Views

2 replies

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payment problems?

Why does my spotify account say 'spotify has been unable to withdraw funds from your account, to ensure that your spotify premium subscription does not expire please add funds to your bank account', when I clearly can see that spotify has taken money...

Newbie

Why does my spotify account say 'spotify has been unable to withdraw funds from your account, to ensure that your spotify premium subscription does not expire please add funds to your bank account', ...

Peter__

Community Legend

2073 Views

13 replies

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How do I upgrade from Unlimited to Premium

Just purchased Unilimited, however i realize I need premium.What is the best way to upgrade?

Casual Listener

Just purchased Unilimited, however i realize I need premium. What is the best way to upgrade?

Peter__

Community Legend

381 Views

1 replies

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Trying to sign up for free trial

Hi, I've been trying to sign up for the free trial but anytime it brings me to the card details or paypal details page, it doesn't load.Is there something wrong with the system?

Newbie

Hi,  I've been trying to sign up for the free trial but anytime it brings me to the card details or paypal details page, it doesn't load. Is there something wrong with the system?   &nb...

Peter__

Community Legend

319 Views

1 replies

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Solved!! Deleted my playlist

Hellu. I managed to delete one of my playlists, which, unfortunately for me, has files scattered all around my Computer. While it's entirely possible to recreate it, it's time demanding, so I wondered whether there was an easier, faster solution to t...

Casual Listener

Hellu.  I managed to delete one of my playlists, which, unfortunately for me, has files scattered all around my Computer. While it's entirely possible to recreate it, it's time demanding, so I ...

Petrolium

Casual Listener

442 Views

1 replies

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Change payment

I had lost my card and had to cancel it. I got a new one and I know for a fact because I can look at my bank statement and see that there is money in there. It still says declined. I even tried a different credit card. Help?

Newbie

I had lost my card and had to cancel it. I got a new one and I know for a fact because I can look at my bank statement and see that there is money in there. It still says declined...

Peter__

Community Legend

459 Views

1 replies

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Please Help Me!!!!!!

Can you guys help me delete my previous account? I want to use another account but my facebook is already link with my previous account.The account that I want to delete:Username: 121005585Email address: bhs706881@yahoo.com Can you please help me? Sp...

Visitor

Can you guys help me delete my previous account? I want to use another account but my facebook is already link with my previous account. The account that I want to delete: Username: 121005585 Emai...

Peter__

Community Legend

316 Views

1 replies

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Ive just subscribed and thank you Spotify

Hi, after having waited quite some time Spotify would be available in my country and also because last.fm radio wouldn't be available anymore in my country I decided it was time to subscribe. Not only to get rid of the annoying advertisements but mai...

Casual Listener

Hi, after having waited quite some time Spotify would be available in my country and also because last.fm radio wouldn't be available anymore in my country I decided it was time to subscribe. Not onl...

EarlPurple

Roadie

712 Views

4 replies

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