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HELP ASAP PLEASE

I have been talking to support on e-mail but I haven't had any reply for the last 3 hours or so... Are they out off office now or something?

Casual Listener

I have been talking to support on e-mail but I haven't had any reply for the last 3 hours or so... Are they out off office now or something?

Peter__

Community Legend

485 Views

2 replies

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Nearly fired for using Spotify at work BECAUSE IT IS A P2P SERVICE

I registered here just to post this message to warn people that spotify acts as a peer to peer sharing service, often times sharing media which is not allowed to be shared. My IT department contacted my supervisor after they found that my pc was shar...

Newbie

I registered here just to post this message to warn people that spotify acts as a peer to peer sharing service, often times sharing media which is not allowed to be shared. My IT department contacted...

Liam

Community Legend

3162 Views

1 replies

2 likes

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free trial now over, how can I renew this account?

Hi, I was given a free 6 month premium account, which has now run out, how can I renew this premium account? Of course I am happy to pay for it but I dont want to start a whole new account, I want to renew the account I have aleady created Thank you

Newbie

Hi, I was given a free 6 month premium account, which has now run out, how can I renew this premium account? Of course I am happy to pay for it but I dont want to start a whole new account, I want to...

Liam

Community Legend

965 Views

1 replies

0 likes

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Solved!! Weird account problems

I logged out of my account today and later trying to log in. When logging in using my facebook account im told that im using spotify free and all my playlists are gone. Thought maybe the transaction from my account didnt go through so i paid again. N...

Regular

I logged out of my account today and later trying to log in. When logging in using my facebook account im told that im using spotify free and all my playlists are gone. Thought maybe the transaction ...

cecar

Regular

638 Views

3 replies

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Ignored

Spoiler (Highlight to read) I have made this request TWICE before via e-mail and I have gotten NO RESPONSE! My facebook page was deactivated and not from my doing, from FB's doing. My e-mail address I've used is the_h******@hotmail.com but spotify ha...

Casual Listener

  I have made this request TWICE before via e-mail and I have gotten NO RESPONSE!  My facebook page was deactivated and not from my doing, from FB's doing. My e-mail address I've use...

the_hustleman

Casual Listener

627 Views

3 replies

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Solved!! Spotify Unlimited as a gift

Hi.I am using Spotify in Germany. There is an subscription "Spotify Unlimited". I want to send my sister this subscription as a gift. Is there a way to do it? My sister does not use spotify on a mobile device. So she does not need "spotify Premium".T...

Casual Listener

Hi. I am using Spotify in Germany. There is an subscription "Spotify Unlimited". I want to send my sister this subscription as a gift. Is there a way to do it? My sister does not use spotify on a mo...

Liam

Community Legend

1452 Views

5 replies

0 likes

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Problem with premium on Iphone

Spotify stopped playing in the middle of a song and it hasn't works sense that.The message that shows are ( spotify Premium is required for on-demand mobile streaming. It´s free to stream on desktop.)I have premium on iphone, android and ipad and it ...

Newbie

Spotify stopped playing in the middle of a song and it hasn't works sense that. The message that shows are ( spotify Premium is required for on-demand mobile streaming. It´s free to stream on d...

Liam

Community Legend

377 Views

1 replies

0 likes

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Mislabeled song

Not sure where to submit this, but I found a mislabeled song. Boom Bip/Dose One "Mannequin Hand Trapdoor I Reminder" isn't that song. When you play it, it plays the next track "Me: the New You." (so, in effect, you listen to that song twice when list...

Newbie

Not sure where to submit this, but I found a mislabeled song.  Boom Bip/Dose One "Mannequin Hand Trapdoor I Reminder" isn't that song.   When you play it, it plays the next track "Me: the...

Peter__

Community Legend

1553 Views

3 replies

1 likes

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  • 1 likes

Can't play through Mobile device

Hi, I have a premium account which should allow me to access spotify through my mobile (windows 7 on HTC Mozart) In the last few days I have been unable to access any music through my device, and it will not 'download' my playlists to play offline......

Casual Listener

Hi, I have a premium account which should allow me to access spotify through my mobile (windows 7 on HTC Mozart)   In the last few days I have been unable to access any music through my device...

cheron85

Casual Listener

921 Views

6 replies

1 likes

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Can't upgrade to Premium!!!!!

Hi, I tried to upgrade from free to my free 30 day trial with premium last night. I put in my card details, got to the end with confirmation on the web page, but never received a receipt/confirmation email and my account did not upgrade. I'm skeptica...

Visitor

Hi,    I tried to upgrade from free to my free 30 day trial with premium last night.   I put in my card details, got to the end with confirmation on the web page, but never receive...

Josh

Community Legend

357 Views

1 replies

0 likes

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Solved!! Playlist's gone after disconecting from Facebook

Hi there,Yesterday i disconnected my Spotify Account from Facebook and when i logged back on (with the same data), my playlists were gone. My friends still can see the Playlists but i don't.I remember i made a Spotify account with the same Mailaddres...

Newbie

Hi there, Yesterday i disconnected my Spotify Account from Facebook and when i logged back on (with the same data), my playlists were gone. My friends still can see the Playlists but i don't. I r...

user-removed

Not applicable

737 Views

4 replies

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Spotify username

Hello. I have spotify. and first i didn't connect it to facebook. but when i did and i followed a person, it didnt say that i followed him/her with my facebook name, but with my spotify username. How can i change that?

Casual Listener

Hello.   I have spotify. and first i didn't connect it to facebook. but when i did and i followed a person, it didnt say that i followed him/her with my facebook name, but with my spotify user...

Peter__

Community Legend

557 Views

3 replies

0 likes

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Will I still be able to create playlists after premium trial is over?

Hi everyone,I was wondering if I'll still be able to create playlists on my iDevice when the 48 hours trial is over. I know that I won't be able to do anything offline or at list I understood this much but while having an internet connection (such as...

Newbie

Hi everyone, I was wondering if I'll still be able to create playlists on my iDevice when the 48 hours trial is over.   I know that I won't be able to do anything offline or at list I underst...

260 Views

0 replies

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Need Help- "Account Temporarily Unavailable"

Hi - When I open up Spotify on my laptop it says at the top "Your account is temporarily unavailable. Regain access by logging into your account from your computer's web browser: www.facebook.com." It says I'm in offline mode and I don't know how to ...

Newbie

Hi - When I open up Spotify on my laptop it says at the top "Your account is temporarily unavailable. Regain access by logging into your account from your computer's web browser: www.facebook.com."&n...

Peter__

Community Legend

2667 Views

1 replies

0 likes

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My E-Mail adress is supposedly already registered?

So I wanted to change my password just real quick. Didn't touch the email address. When I pressed SAVE, my new password wasn't saved because Spotify says that a profile is already registered with the email adress in my profile?! When I tried to login...

Casual Listener

So I wanted to change my password just real quick. Didn't touch the email address. When I pressed SAVE, my new password wasn't saved because Spotify says that a profile is already registered with the...

Peter__

Community Legend

726 Views

1 replies

0 likes

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AGV

http://gyazo.com/90af3661c66129ed3adf458702cb9441 AGV detects as virus I trust spotify but would like it fixed.

Newbie

http://gyazo.com/90af3661c66129ed3adf458702cb9441   AGV detects as virus   I trust spotify but would like it fixed.

Liam

Community Legend

380 Views

1 replies

0 likes

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activation spotify prepaid card.

On monday i activated a prepaid spotify card for spotify premuim for 30 days. The activation was completed and on my account appeard a message that the spotify premuim account was activated.I turned on my phone to look if it worked again,. now after ...

Newbie

On monday i activated a prepaid spotify card for spotify premuim for 30 days.   The activation was completed and on my account appeard a message that the spotify premuim account was activated....

Liam

Community Legend

918 Views

1 replies

0 likes

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Solved!! What exactly does Spotify share?

Does Spotfiy share EVERY song you listen to, or do you have to listen to the entire song before it shares it? How come I don't see my own songs I listen to on the right social thing but I see everyone elsees? Does it only share songs that I click lik...

Regular

Does Spotfiy share EVERY song you listen to, or do you have to listen to the entire song before it shares it? How come I don't see my own songs I listen to on the right social thing but I see everyon...

Liam

Community Legend

1607 Views

6 replies

0 likes

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error

Getting error when logging in with Facebook and keeps saying no internet connection available when trying to search for music. Just started and having many problems

Newbie

Getting error when logging in with Facebook and keeps saying no internet connection available when trying to search for music. Just started and having many problems 😞

Peter__

Community Legend

308 Views

1 replies

0 likes

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Changing email addresses

How can I change my email address from my facebook email address (as I am about to deactivate my facebook) to a different email address that isn't linked to facebook? I don't want to have to cancel a subscription and then take-out another one because...

Casual Listener

How can I change my email address from my facebook email address (as I am about to deactivate my facebook) to a different email address that isn't linked to facebook?   I don't want to have ...

smilingbrwnlegs

Casual Listener

2466 Views

6 replies

0 likes

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