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Changing email addresses

How can I change my email address from my facebook email address (as I am about to deactivate my facebook) to a different email address that isn't linked to facebook? I don't want to have to cancel a subscription and then take-out another one because...

Casual Listener

How can I change my email address from my facebook email address (as I am about to deactivate my facebook) to a different email address that isn't linked to facebook?   I don't want to have ...

smilingbrwnlegs

Casual Listener

2415 Views

6 replies

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Trying to get a trial

Hiya, I have Paypal, and want to have the Premium trial. I have money on the PP account, but I get: Link a new debit or credit card to make an instant payment I'm from the Netherlands if you need this information. Thanks in advance!

Newbie

Hiya,   I have Paypal, and want to have the Premium trial. I have money on the PP account, but I get:  Link a new debit or credit card to make an instant payment     I'm f...

Peter__

Community Legend

532 Views

3 replies

0 likes

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Solved!! illegal use of my email address

Dear Spotify - I'm extremely unhappy that someone illegally signed up for spotify using my email address. There seemed to be no clear way to notify Spotify of this issue. The only advice Spotify offered on the faq: an admonishment that if an email is...

Visitor

Dear Spotify - I'm extremely unhappy that someone illegally signed up for spotify using my email address.  There seemed to be no clear way to notify Spotify of this issue.  The only advice ...

Sam

Spotify

1217 Views

2 replies

0 likes

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2 accounts now?

I have a premium account which I use everyday. I updated the desktop app the other day, which in turn made it super slow on my laptop. I was trying to see if I could speed it up, and disconnected from Facebook, which logged me out of my premium accou...

Regular

  I have a premium account which I use everyday. I updated the desktop app the other day, which in turn made it super slow on my laptop. I was trying to see if I could speed it up, and disconnec...

Peter__

Community Legend

525 Views

3 replies

0 likes

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Unlink Facebook but keep the same email

I have Spotify premium. The email I used for Facebook (I deactivated my account) is my main email address. How do I create a new Spotify account if my email is already in use? Do I have to delete my Spotify account firsty? Is so, I would lose all of ...

Newbie

I have Spotify premium. The email I used for Facebook (I deactivated my account) is my main email address. How do I create a new Spotify account if my email is already in use? Do I have to delete my ...

Peter__

Community Legend

672 Views

1 replies

0 likes

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Account Hacked

My premium account was hacked yesterday. I can still log in with my Facebook credentials, but I cannot reset my password because the hacker changed my contact password on my account. I already submitted an issue via the website, but it has been 5 hou...

Casual Listener

My premium account was hacked yesterday.  I can still log in with my Facebook credentials, but I cannot reset my password because the hacker changed my contact password on my account.  I al...

Sam

Spotify

634 Views

5 replies

0 likes

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Re: l have a problem

How can l delete some songs l have more then one songs some one help me thank you

Newbie

How can l delete some songs l have more then one songs some one help me thank you

Goodman

Spotify Legend

345 Views

1 replies

0 likes

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Solved!! Premium expired after 48h? wth?

I downloaded the Spotify app on my iPad, run it and suddenly "Spotify Premium Trial will expire in 48 hours", and now it expired. Isn't that supposed to be 30 days?

Casual Listener

I downloaded the Spotify app on my iPad, run it and suddenly "Spotify Premium Trial will expire in 48 hours", and now it expired. Isn't that supposed to be 30 days?

LordPum

Casual Listener

920 Views

2 replies

0 likes

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I just upgraded and now I don't see my favorites

Hello, I just did the upgrade as prompted, but now my right sidebar does not have my favorite friends nor does it show me a running list of what everyone is listening to. I liked having my favorite people at the top right, so I could see what they ar...

Casual Listener

Hello,    I just did the upgrade as prompted, but now my right sidebar does not have my favorite friends nor does it show me a running list of what everyone is listening to. I liked havin...

Sablars

Casual Listener

648 Views

3 replies

1 likes

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People list gone!

Hi, I used to click on 'people' on the right hand side and be able to see all of my facebook friends that are on spotify and click to see their profile, but now when i click it says 'share your music and see what your friends are listening to' with a...

Casual Listener

Hi, I used to click on 'people' on the right hand side and be able to see all of my facebook friends that are on spotify and click to see their profile, but now when i click it says 'share your music...

Peter__

Community Legend

1451 Views

5 replies

5 likes

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Not getting premium

On 12/27/12 I renewed My wife's premium subscription. She is no longer receiving the premium. My bank account was charged by spotify On 12/27/12

Regular

On 12/27/12 I renewed My wife's premium subscription. She is no longer receiving the premium. My bank account was charged by spotify On 12/27/12

Peter__

Community Legend

621 Views

5 replies

0 likes

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Stopped Spotify Premium account twice and still being billed

I've unsubscribed spotify twice and it's still taking money from Paypal. can't find a contact at Spotify to send this to. Infuriating.

Visitor

I've unsubscribed spotify twice and it's still taking money from Paypal. can't find a contact at Spotify to send this to. Infuriating.

Peter__

Community Legend

357 Views

1 replies

0 likes

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  • 1 replies
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Lost features on new Spotify Premium update

Before the current update, I used to be able to search for my friends and see what they've been listening too. Now there is a "follow" feature, in which I cannot search for a specific person in a practical way (just have to hit the refresh button and...

Newbie

Before the current update, I used to be able to search for my friends and see what they've been listening too. Now there is a "follow" feature, in which I cannot search for a specific person in a pra...

Peter__

Community Legend

546 Views

1 replies

2 likes

  • 546 Views
  • 1 replies
  • 2 likes

Cannot change password due to duplicate email account

Hello, I'm trying to change my password, but I'm not able to since I get an error saying that my email address is already registered. I believe this has something to do with a duplicate account being created when I accidentally logged in with Faceboo...

Newbie

Hello,   I'm trying to change my password, but I'm not able to since I get an error saying that my email address is already registered. I believe this has something to do with a duplicate acco...

Peter__

Community Legend

379 Views

1 replies

0 likes

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  • 1 replies
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Help.

Well I decided to download the new version of Spotify, and its terrible! I cannot use it... Does anyone know how to get the old version back? Thanks, Jacob

Regular

Well I decided to download the new version of Spotify, and its terrible! I cannot use it... Does anyone know how to get the old version back?   Thanks,   Jacob

Peter__

Community Legend

576 Views

4 replies

0 likes

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Free Premium Trial/Account Declined

Hello. I received a message that I was eligible for a 30-day trial of your premium service but when I entered my debit/credit card information, I got a "declined" message. Just to make sure, I checked my account and there's plenty of money there. I w...

Casual Listener

Hello.  I received a message that I was eligible for a 30-day trial of your premium service but when I entered my debit/credit card information, I got a "declined" message.  Just to make su...

Peter__

Community Legend

552 Views

3 replies

0 likes

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Cannot log in to my Spotify account via laptop or mobile

Very frustrated. I can see my profile online via my wife's account, all of my playlists etc. I am logged into facebook & that works fine but Spotify suddenly (almost a month now) won't recognize my f-book password to log in. I logged out of spotify o...

Visitor

Very frustrated. I can see my profile online via my wife's account, all of my playlists etc. I am logged into facebook & that works fine but Spotify suddenly (almost a month now) won't recognize ...

Liam

Community Legend

375 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Signed out- lists gone

Signed out of my Spotify (Free) account and logged back in but now all the lists are gone.I was using Facebook sign in. Is there any way to get the lists back? Thanks!

Casual Listener

Signed out of my Spotify (Free) account and logged back in but now all the lists are gone. I was using Facebook sign in. Is there any way to get the lists back?   Thanks!  

joekay

Casual Listener

532 Views

2 replies

0 likes

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Account sync

I paid for premium spotify and was charged but, on my computer its still showing that I have the free subscription. Still playing ads and not syncing to my phone. How do I fix this? Is there anyone to contact?

Casual Listener

I paid for premium spotify and was charged but, on my computer its still showing that I have the free subscription. Still playing ads and not syncing to my phone. How do I fix this? Is there anyone t...

Sam

Spotify

622 Views

5 replies

0 likes

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Updated Spotify App - Windows 7 - Now all playlists are gone - Wouldnt let me post in other thread

I updated my spotify app and now all my playlists are gone and I now have 2 playlists of music I've never heard of. Looking at my profile it claims I created these 2 playlists 17 hours ago. My username is fwnaglieri

Casual Listener

I updated my spotify app and now all my playlists are gone and I now have 2 playlists of music I've never heard of. Looking at my profile it claims I created these 2 playlists 17 hours ago. My userna...

Sam

Spotify

447 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes