Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
This is content that is no longer relevant
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
779257 Views
18 replies
29 likes
So I wanted to change my password just real quick. Didn't touch the email address. When I pressed SAVE, my new password wasn't saved because Spotify says that a profile is already registered with the email adress in my profile?! When I tried to login...
So I wanted to change my password just real quick. Didn't touch the email address. When I pressed SAVE, my new password wasn't saved because Spotify says that a profile is already registered with the...
Community Legend
620 Views
1 replies
0 likes
http://gyazo.com/90af3661c66129ed3adf458702cb9441 AGV detects as virus I trust spotify but would like it fixed.
http://gyazo.com/90af3661c66129ed3adf458702cb9441 AGV detects as virus I trust spotify but would like it fixed.
Community Legend
300 Views
1 replies
0 likes
On monday i activated a prepaid spotify card for spotify premuim for 30 days. The activation was completed and on my account appeard a message that the spotify premuim account was activated.I turned on my phone to look if it worked again,. now after ...
On monday i activated a prepaid spotify card for spotify premuim for 30 days. The activation was completed and on my account appeard a message that the spotify premuim account was activated....
Community Legend
843 Views
1 replies
0 likes
Does Spotfiy share EVERY song you listen to, or do you have to listen to the entire song before it shares it? How come I don't see my own songs I listen to on the right social thing but I see everyone elsees? Does it only share songs that I click lik...
Does Spotfiy share EVERY song you listen to, or do you have to listen to the entire song before it shares it? How come I don't see my own songs I listen to on the right social thing but I see everyon...
Community Legend
1044 Views
6 replies
0 likes
Getting error when logging in with Facebook and keeps saying no internet connection available when trying to search for music. Just started and having many problems
Getting error when logging in with Facebook and keeps saying no internet connection available when trying to search for music. Just started and having many problems 😞
Community Legend
243 Views
1 replies
0 likes
How can I change my email address from my facebook email address (as I am about to deactivate my facebook) to a different email address that isn't linked to facebook? I don't want to have to cancel a subscription and then take-out another one because...
How can I change my email address from my facebook email address (as I am about to deactivate my facebook) to a different email address that isn't linked to facebook? I don't want to have ...
Casual Listener
2229 Views
6 replies
0 likes
Hiya, I have Paypal, and want to have the Premium trial. I have money on the PP account, but I get: Link a new debit or credit card to make an instant payment I'm from the Netherlands if you need this information. Thanks in advance!
Hiya, I have Paypal, and want to have the Premium trial. I have money on the PP account, but I get: Link a new debit or credit card to make an instant payment I'm f...
Community Legend
440 Views
3 replies
0 likes
Dear Spotify - I'm extremely unhappy that someone illegally signed up for spotify using my email address. There seemed to be no clear way to notify Spotify of this issue. The only advice Spotify offered on the faq: an admonishment that if an email is...
Dear Spotify - I'm extremely unhappy that someone illegally signed up for spotify using my email address. There seemed to be no clear way to notify Spotify of this issue. The only advice ...
Spotify
1090 Views
2 replies
0 likes
I have a premium account which I use everyday. I updated the desktop app the other day, which in turn made it super slow on my laptop. I was trying to see if I could speed it up, and disconnected from Facebook, which logged me out of my premium accou...
I have a premium account which I use everyday. I updated the desktop app the other day, which in turn made it super slow on my laptop. I was trying to see if I could speed it up, and disconnec...
Community Legend
418 Views
3 replies
0 likes
I have Spotify premium. The email I used for Facebook (I deactivated my account) is my main email address. How do I create a new Spotify account if my email is already in use? Do I have to delete my Spotify account firsty? Is so, I would lose all of ...
I have Spotify premium. The email I used for Facebook (I deactivated my account) is my main email address. How do I create a new Spotify account if my email is already in use? Do I have to delete my ...
Community Legend
605 Views
1 replies
0 likes
My premium account was hacked yesterday. I can still log in with my Facebook credentials, but I cannot reset my password because the hacker changed my contact password on my account. I already submitted an issue via the website, but it has been 5 hou...
My premium account was hacked yesterday. I can still log in with my Facebook credentials, but I cannot reset my password because the hacker changed my contact password on my account. I al...
Spotify
523 Views
5 replies
0 likes
How can l delete some songs l have more then one songs some one help me thank you
How can l delete some songs l have more then one songs some one help me thank you
Spotify Legend
261 Views
1 replies
0 likes
I downloaded the Spotify app on my iPad, run it and suddenly "Spotify Premium Trial will expire in 48 hours", and now it expired. Isn't that supposed to be 30 days?
I downloaded the Spotify app on my iPad, run it and suddenly "Spotify Premium Trial will expire in 48 hours", and now it expired. Isn't that supposed to be 30 days?
Casual Listener
745 Views
2 replies
0 likes
Hello, I just did the upgrade as prompted, but now my right sidebar does not have my favorite friends nor does it show me a running list of what everyone is listening to. I liked having my favorite people at the top right, so I could see what they ar...
Hello, I just did the upgrade as prompted, but now my right sidebar does not have my favorite friends nor does it show me a running list of what everyone is listening to. I liked havin...
Casual Listener
548 Views
3 replies
1 likes
Hi, I used to click on 'people' on the right hand side and be able to see all of my facebook friends that are on spotify and click to see their profile, but now when i click it says 'share your music and see what your friends are listening to' with a...
Hi, I used to click on 'people' on the right hand side and be able to see all of my facebook friends that are on spotify and click to see their profile, but now when i click it says 'share your music...
Community Legend
1326 Views
5 replies
5 likes
On 12/27/12 I renewed My wife's premium subscription. She is no longer receiving the premium. My bank account was charged by spotify On 12/27/12
On 12/27/12 I renewed My wife's premium subscription. She is no longer receiving the premium. My bank account was charged by spotify On 12/27/12
Community Legend
503 Views
5 replies
0 likes
I've unsubscribed spotify twice and it's still taking money from Paypal. can't find a contact at Spotify to send this to. Infuriating.
I've unsubscribed spotify twice and it's still taking money from Paypal. can't find a contact at Spotify to send this to. Infuriating.
Community Legend
287 Views
1 replies
0 likes
Before the current update, I used to be able to search for my friends and see what they've been listening too. Now there is a "follow" feature, in which I cannot search for a specific person in a practical way (just have to hit the refresh button and...
Before the current update, I used to be able to search for my friends and see what they've been listening too. Now there is a "follow" feature, in which I cannot search for a specific person in a pra...
Community Legend
476 Views
1 replies
2 likes
Hello, I'm trying to change my password, but I'm not able to since I get an error saying that my email address is already registered. I believe this has something to do with a duplicate account being created when I accidentally logged in with Faceboo...
Hello, I'm trying to change my password, but I'm not able to since I get an error saying that my email address is already registered. I believe this has something to do with a duplicate acco...
Community Legend
315 Views
1 replies
0 likes
Well I decided to download the new version of Spotify, and its terrible! I cannot use it... Does anyone know how to get the old version back? Thanks, Jacob
Well I decided to download the new version of Spotify, and its terrible! I cannot use it... Does anyone know how to get the old version back? Thanks, Jacob
Community Legend
430 Views
4 replies
0 likes
