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48 hours trial

Cant the 48 hours trial periode not been switch off? Or dos it run when first activated evan if the devise is on or off? I have been using it for a half an hour. And have 30 hours left of the trial periode. What a sad product. Regards

Newbie

Cant the 48 hours trial periode not been switch off? Or dos it run when first activated evan if the devise is on or off?  I have been using it for a half an hour. And have 30 hours left of t...

Liam

Community Legend

534 Views

2 replies

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I'm not getting an email! PLEASE HELP!

I need to change my credit card on the account so I can go back to the premium membership. I sent an email to the right email address to reset my password and I still don't get an email. I checked all the possible folders, added the Spotify email as ...

Regular

I need to change my credit card on the account so I can go back to the premium membership. I sent an email to the right email address to reset my password and I still don't get an email. I checked al...

shaneml

Regular

427 Views

2 replies

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Nada.

Lo siento no se como borrar estas cosas.

Casual Listener

Lo siento no se como borrar estas cosas.

359 Views

0 replies

0 likes

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wont work at all

I dont understand how it doesnt work. You pay and you get a service. I downloaded uninstalled redownloaded 3x and not a thing says im a premium member but when I try to play music it says get premium. Sounds like this problem has been going on for mo...

Casual Listener

I dont understand how it doesnt work. You pay and you get a service. I downloaded uninstalled redownloaded 3x and not a thing says im a premium member but when I try to play music it says get premium...

Peter__

Community Legend

325 Views

1 replies

0 likes

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  • 1 replies
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Duplicate accounts and unsubscribing from emails

Hello, It appears I have logged in with facebook and a spotify user name, but both use the same email address. I've tried logging in through the spotify account but it still shows it linked to my facebook account. The reason that this is an issue is ...

Newbie

Hello,   It appears I have logged in with facebook and a spotify user name, but both use the same email address.  I've tried logging in through the spotify account but it still shows it...

Peter__

Community Legend

374 Views

1 replies

0 likes

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May an offline playlist synced in two devices cause offline access withdrawn?

Hi, I am experiencing problems with offline sync in my devices. I currently have 3 devices, each with less than 500 songs in offline mode. It is possible to have the same playlist synced in more than one device? Is that causing offline access withdra...

Casual Listener

Hi,   I am experiencing problems with offline sync in my devices. I currently have 3 devices, each with less than 500 songs in offline mode. It is possible to have the same playlist synced i...

Sam

Spotify

470 Views

3 replies

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Paid for premium, still on 48 hour trial

I'm impatient and I paid for the premium but it always reverts to the free version.

Casual Listener

I'm impatient and I paid for the premium but it always reverts to the free version.

Peter__

Community Legend

297 Views

1 replies

0 likes

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facebook linked account deleted

well a few days ago my facebook account got hacked and deleted and it was linked to my spotify so i can no longer get into my old spotify account, i need a way to get my starred playlist from my old account. i have already tried finding the old accou...

Newbie

well a few days ago my facebook account got hacked and deleted and it was linked to my spotify so i can no longer get into my old spotify account, i need a way to get my starred playlist from my old ...

Peter__

Community Legend

368 Views

1 replies

0 likes

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All starred tracks are gone...PLEASE HELP

I just checked my spotify that i use every day and have spent a long time getting over a thousand songs on there... could you please get them all back i think someone may have gone on my computer as a joke and erased them all...Thank you soooo much i...

Regular

I just checked my spotify that i use every day and have spent a long time getting over a thousand songs on there... could you please get them all back  i think someone may have gone on my comput...

288 Views

0 replies

0 likes

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All playlists disappeared - account reset itself

Hi! I was changing the privacy settings on my account and my user suddenly started logging in and out by itself. When I finally got on again ALL my music was gone. It especially bothers me that the songs I starred have disappeared. Why has this happe...

Newbie

Hi!   I was changing the privacy settings on my account and my user suddenly started logging in and out by itself. When I finally got on again ALL my music was gone. It especially bothers me...

Peter__

Community Legend

601 Views

1 replies

0 likes

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Card payment did not go through as got a new bank card

I had to get a new bank card due to my card which I used to make payments being swallowed up in an ATM machine. I forgot to amend my details this month to ensure that my new card was activated for spotify payments. I then got a notice today saying pa...

Casual Listener

I had to get a new bank card due to my card which I used to make payments being swallowed up in an ATM machine. I forgot to amend my details this month to ensure that my new card was activated for sp...

Liam

Community Legend

837 Views

8 replies

0 likes

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Facebook and Spotify

I deleted someone from facebook and they are still showing up in my following section. I am not subscribed to them and I don't want to see them at all. I contacted support but they didn't fix it and stopped replying. HELP! It is random when they pop ...

Newbie

I deleted someone from facebook and they are still showing up in my following section. I am not subscribed to them and I don't want to see them at all. I contacted support but they didn't fix it and ...

Liam

Community Legend

350 Views

1 replies

0 likes

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Still waiting

So I made a post or two a few weeks ago about my spotify playlists dissapeared after I formatted PC and I could only login on my Facebook spotify account. Both are now connected, but the playlists of the previous (non-fb I think) are gone and don't s...

Casual Listener

So I made a post or two a few weeks ago about my spotify playlists dissapeared after I formatted PC and I could only login on my Facebook spotify account.   Both are now connected, but the p...

meahtenoha

Spotify

679 Views

4 replies

0 likes

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No "Liked from radio" List

Hi! Unfortunately, I don't have a "liked from radio" list and I never had one. I read in this board that I have to like a song on my mobile phone so the list will be created. I installed the spotify app on my windows phone, and there doesn't seem to ...

Casual Listener

Hi! Unfortunately,  I don't have a "liked from radio" list and I never had one. I read in this board that I have to like a song on my mobile phone so the list will be created.  I inst...

Peter__

Community Legend

337 Views

1 replies

0 likes

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Deleted playlist

Hi, I have deleted my playlist 'New & Loved'. Please could you help me recover it. Thank you

Casual Listener

Hi,   I have deleted my playlist 'New & Loved'.   Please could you help me recover it.   Thank you 🙂

Peter__

Community Legend

262 Views

1 replies

0 likes

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too many payments went through

Hi A couple of weeks ago I decided to get Spotify Unlimited. When I put my payment through, instead of the usual confirmation page I got a blank page, so thinking the payment didn't go through I tried again and again, and 3 times later I gave up. Lat...

Newbie

Hi A couple of weeks ago I decided to get Spotify Unlimited. When I put my payment through, instead of the usual confirmation page I got a blank page, so thinking the payment didn't go through I tr...

meahtenoha

Spotify

342 Views

1 replies

0 likes

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Solved!! Payment..?

Hey..1 month ago, i downloaded the free premium, from spotify, without knowing that i would recharge after a month.. i just saw it today that the payment was completed, i know there's not much i can do to cancel the payment, but how do i turn the aut...

Casual Listener

Hey.. 1 month ago, i downloaded the free premium, from spotify, without knowing that i would recharge after a month.. i just saw it today that the payment was completed, i know there's not much i ca...

meahtenoha

Spotify

819 Views

4 replies

0 likes

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STOP CHARGING ME!!!!

This is the most f*ucked up service I've ever used. I signed up for a premium trial 30 days before Christmas and cancelled my order couple of weeks after that because it wasn't working. BUT YOU STILL KEEP ON CHARGING ME! STOP IT! I've checked my prof...

Casual Listener

This is the most f*ucked up service I've ever used. I signed up for a premium trial 30 days before Christmas and cancelled my order couple of weeks after that because it wasn't working. BUT YOU STILL...

David

Spotify Legend

647 Views

1 replies

0 likes

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Trouble with offline devices

Hi When I opened my spotify today it says: offline access for this computer/device has been withdrawn. I have Spotify on two devices, and less than 250 tracks downloaded, and I have been online in the past couple of days, so I dont understand why it ...

Casual Listener

Hi   When I opened my spotify today it says: offline access for this computer/device has been withdrawn.   I have Spotify on two devices, and less than 250 tracks downloaded, and I ...

meahtenoha

Spotify

332 Views

1 replies

0 likes

  • 332 Views
  • 1 replies
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Facebook temporary error

Hi, I'm trying to connect my spotify account to my facebook profile, but it doesn't work neither with the iPhone/iPad apps (Facebook connection error) nor with the online account settings (Sorry there has been a temporary error, please try again late...

Casual Listener

Hi,   I'm trying to connect my spotify account to my facebook profile, but it doesn't work neither with the iPhone/iPad apps (Facebook connection error) nor with the online account settings ...

Peter__

Community Legend

1091 Views

3 replies

0 likes

  • 1091 Views
  • 3 replies
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